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Field Service Manager Jobs (NOW HIRING)

Thrive

Field Service Manager

Louisville, KY · On-site

We're seeking a Field Service Manager to lead and scale our field operations, ensuring high-quality, efficient service delivery across a national technician network. This role is ideal for someone ...

EPS

Field Service Manager

Willowbrook, IL · On-site

$125/hr

Field Service Manager About The Company: Electric Power Systems (EPS) is a NETA-accredited independent electrical testing and engineering organization specializing in electrical acceptance testing ...

Shermco Industries

Field Service Manager

Irving, TX · On-site

$150K - $180K/yr

Field Service Manager Location US-TX-Irving ID 2026-2270 Category Management Position Type Full-Time Remote No Overview Shermco Industries is looking for a Field Service Manager in the Irving, TX ...

MAC Incorporated

Field Service Manager

Miami, FL · On-site

Apply Now Field Service Manager Miami, Florida Job Ref: 41178 Field Service Technician/Manager for the Miami region. Looking for someone who is not afraid of travelling, someone with a strong ...

NEWT Water Solutions Inc

Be Seen First

Field Service Manager

San Jose, CA · On-site

$88K - $110K/yr

POSITION SUMMARY The Field Service Manager is responsible for overseeing all field service operations related to the installation, maintenance, troubleshooting, and repair of pure water systems. This ...

Aniai, Inc

About the Field Service Manager (FSM) Role We are looking for a rock-star FSM to build the field service team from the ground up. You will come in with some ready-to-go playbooks from our team in ...

Aniai, Inc

Field Service Manager

Manhattan, NY · Remote

About the Field Service Manager (FSM) Role We are looking for a rock-star FSM to build the field service team from the ground up. You will come in with some ready-to-go playbooks from our team in ...

POWERX

Field Service Manager

Raleigh, NC

The Field Service Manager provides strategic direction, leadership, and coordination of the Testing Department. This role is responsible for achieving optimal performance while providing mentorship ...

POWERX

Field Service Manager

Ashburn, VA

The Field Service Manager provides strategic direction, leadership, and coordination of the Testing Department. This role is responsible for achieving optimal performance while providing mentorship ...

POWERX

Field Service Manager

Raleigh, NC · On-site

The Field Service Manager provides strategic direction, leadership, and coordination of the Testing Department. This role is responsible for achieving optimal performance while providing mentorship ...

IICRC

Field Service Manager

Indianapolis, IN · On-site

$18 - $25/hr

Field Service Manager Reports To: Mitigation Manager What Does A Field Service Manager With Paul Davis Do? Serve others within your community in their time of need Make a difference for others that ...

EchoStar

Field Service Manager

Chesapeake, VA · On-site

$63K - $90K/yr

As a Field Service Manager you will be responsible for directing, coaching, and developing technicians to create a high-performing team that delivers the best customer service possible. This highly ...

Brenton LLC

Field Service Manager

Alexandria, MN

$90K - $130K/yr

As the Field Service Manager for Brenton, you will contribute to the success of the company by leading the field service team, while combining your technical expertise and interpersonal skills to ...

EchoStar

Field Service Manager

Summerville, SC · On-site

$63K - $90K/yr

As a Field Service Manager you will be responsible for directing, coaching, and developing technicians to create a high-performing team that delivers the best customer service possible. This highly ...

EchoStar

Field Service Manager

Oklahoma City, OK

$63K - $90K/yr

As a Field Service Manager you will be responsible for directing, coaching, and developing technicians to create a high-performing team that delivers the best customer service possible. This highly ...

EchoStar

Field Service Manager

Nitro, WV

$63K - $75K/yr

As a Field Service Manager you will be responsible for directing, coaching, and developing technicians to create a high-performing team that delivers the best customer service possible. This highly ...

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Field Service Manager information

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$29.5K

$73.7K

$133K

How much do field service manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for field service manager in the United States is $73,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $82,000.00 per year, depending on experience, location, and employer.

How does a Field Service Manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

What are Field Service Managers?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a Field Service Manager, and why are they important?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.
More about Field Service Manager jobs
What cities are hiring for Field Service Manager jobs? Cities with the most Field Service Manager job openings:
What are the most commonly searched types of Field Service jobs? The most popular types of Field Service jobs are:
Who are the top companies hiring for Field Service Manager jobs? The top employers for Field Service Manager jobs are:
What states have the most Field Service Manager jobs? States with the most job openings for Field Service Manager jobs include:
What job categories do people searching Field Service Manager jobs look for? The top searched job categories for Field Service Manager jobs are:
Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, 4% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $73,747 per year, or $35.5 per hour.
Field Service Manager

Field Service Manager

Thrive

Louisville, KY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description


We’re seeking a Field Service Manager to lead and scale our field operations, ensuring high-quality, efficient service delivery across a national technician network. This role is ideal for someone who thrives in a fast-paced environment, enjoys leading distributed teams, and is passionate about operational excellence and customer satisfaction.

Key Responsibilities

  • Lead and manage a team of field technicians across multiple regions

  • Oversee scheduling and dispatch to ensure timely and cost-effective service delivery

  • Monitor key performance metrics (response time, completion rates, utilization, quality) and drive continuous improvement

  • Partner with internal teams (Sales, Project Management, Operations) to align service delivery with business goals

  • Serve as a primary point of contact for clients, vendors, and project stakeholders

  • Coach, mentor, and develop technicians to improve performance and service quality

  • Conduct field visits and performance evaluations

  • Support hiring and onboarding of new technicians

  • Manage service-related costs, inventory, and resource allocation

  • Implement training programs and certification processes for supported products

  • Ensure accurate documentation and timely service order completion to support billing

Compensation & Benefits

  • Competitive salary

  • Medical, dental, and vision insurance

  • 401(k) with company match

  • Life and disability insurance

  • Paid time off

  • Opportunities for advancement within a fast-growing technology organization

  • A collaborative culture that recognizes and rewards high performance

Required Qualifications

  • Experience managing field service technicians or distributed teams

  • Strong scheduling, dispatching, and resource allocation experience

  • Ability to analyze performance metrics and drive improvements

  • Strong communication, organization, and decision-making skills

  • Willingness to travel (~2 days/week)

Preferred Qualifications

  • Multi-region field service leadership experience

  • Background in construction or technical service environments

  • Experience working cross-functionally (Sales, Ops, PMs)

  • Familiarity with service metrics and dispatching tools

Thrive is an equal opportunity employer.