The Regional Field Manager is responsible for managing his/her team of Field Supervisors and their resources in a way that meets both company needs and customer expectations. Regional Field managers are expected to know every scope of work well, before the commencement of services, and be able to summarize and impart the scope of work for each customer to their Field Supervisors.Job Duties: Build relationships with sub-contractors and site POC by imposing the Case brand. Perform site visits to ensure quality control per scope of work
Identify and write proposals for out-of-scope work. Manage sub-contractors within given geography. Assist with training of sub-contractors with Case FMS app.
Analyze root cause when there is a service complaint. Qualify service partners for their true resources and capabilities. Vet and qualify new sub-contractors to partner with Case FMS.
Self-perform when the situation calls for it. Hire and train Field Supervisors. Identify when a site has unique needs that may require various equipment allocations.
Assist in hands on exterior maintenance operations. Interface with small business owners that specialize in snow removal, construction, hardscaping, landscaping and excavation. Identify talent for Field Supervisor candidates and maximize their potential in both management and performance.