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Field Service Manager Jobs in Ontario (NOW HIRING)

Qualifications: * 5+ years of relevant experience in technical service, field support, or service network management. * College diploma or bachelor's degree in business, marketing, engineering, or a ...

Field Service Technician

Toronto, ON · On-site

  • Medical

  • Dental

  • Vision

  • Life

Field Service Technician - Toronto Reporting to Field Service Manager Location: Toronto, Ontario, Canada We have an exciting opportunity for a full time Field Service Technician to join our growing ...

Field Service Technician

Toronto, ON · On-site

  • Medical

  • Dental

  • Vision

  • Life

Field Service Technician Toronto Reporting to Field Service Manager Location: Toronto, Ontario, Canada We have an exciting opportunity for a full timeField Service Technicianto join our growing team ...

Field Service Technician - Toronto Reporting to Field Service Manager Location: Toronto, Ontario, Canada We have an exciting opportunity for a full timeField Service Technicianto join our growing ...

Sr Field Service Supervisor

Ottawa, ON · On-site

CA$115K - CA$130K/yr

You will play a key role in managing daily operations, supporting technicians, and driving customer satisfaction through excellent service management. You will report directly to our Sr Field Service ...

You will play a key role in managing daily operations, supporting technicians, and driving customer satisfaction through excellent service management. You will report directly to our Sr Field Service ...

Manager, Oracle Field Service

Toronto, ON · Hybrid

CA$90K - CA$175K/yr

  • Life

  • PTO

As a Manager - Oracle Field Service you will: • Lead the planning, design, and implementation of Oracle Field Service solutions, ensuring alignment with client business objectives. • Manage full ...

At REIC Rentals (formerly Cahill Heating), our Field Service Technicians are trusted experts who ... Ability to work independently while managing multiple priorities.Comfortable using laptops, mobile ...

Career advancement opportunities into Senior Technician, Technical Trainer, or Service Management roles What You'll Do As a Field Service Technician, you'll work directly with customers to ensure our ...

New

Field Service Supervisor

Kitchener, ON · On-site

CA$115K - CA$135K/yr

Regional Service Manager Location: Ottawa, Ontario (onsite) About the Role: The Field Service Supervisor will be an integral part of the service team with the main responsibility to lead the Senior ...

  • Medical

  • Life

Documentation and maintenance of all relevant data in the BD Service Management systems to ensure ... Experience as a field service engineer in high-tech medical devices or related fields of high ...

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Showing results 1-20

Field Service Manager information

See Ontario salary details

$34K

$72.7K

$116.5K

How much do field service manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for field service manager in Ontario is $72,691.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $88,000.00 per year, depending on experience, location, and employer.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with higher earnings possible based on experience, industry, and location. Salaries can range from approximately $50,000 for entry-level roles to over $120,000 for senior positions or those in high-demand sectors, often supplemented by bonuses and benefits.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.
What are the most commonly searched types of Field Service jobs in Ontario? The most popular types of Field Service jobs in Ontario are:
What are popular job titles related to Field Service Manager jobs in Ontario? For Field Service Manager jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Field Service Manager jobs in Ontario look for? The top searched job categories for Field Service Manager jobs in Ontario are:
What cities in Ontario are hiring for Field Service Manager jobs? Cities in Ontario with the most Field Service Manager job openings:
Infographic showing various Field Service Manager job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $72,691 per year, or $34.9 per hour.

Field Service Manager

Hayward

Oakville, ON

CA$65K - CA$80K/yr

Full-time

Re-posted 29 days ago


Job description

Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China.

Responsibilities:
  • - Manage, train, and support Hayward's network of Authorized Service Centers and service partners.
  • Identify and onboard new Authorized Service Centers to expand the service network.
  • Build and maintain strong relationships with service providers, dealers, and key partners.
  • Serve as the primary escalation point for field service issues and partner support needs.
  • Develop and deliver technical training through webinars, classroom sessions, and on-site seminars.
  • Provide technical support across all Hayward product lines to dealers, consumers, and service providers.
  • Perform field service repairs, troubleshooting, and system programming when required.
  • Respond to incoming technical inquiries via phone, email, and other communication channels.
  • Maintain accurate records of service incidents in the technical service database.
  • Diagnose issues and coordinate service calls related to heaters, heat pumps, salt systems, and automation products.
  • Participate in industry trade shows, dealer events, and training seminars.
  • Review and process warranty requests in accordance with company warranty protocols.
  • Maintain and update the Service Center database, including coverage areas, labor rates, and company profiles.
  • Assist with special projects and administrative support during seasonal slow periods.
Qualifications:
  • 5+ years of relevant experience in technical service, field support, or service network management.
  • College diploma or bachelor's degree in business, marketing, engineering, or a related field preferred.
  • Strong technical troubleshooting skills and the ability to diagnose product issues in the field.
  • Experience delivering technical training and presentations to a variety of audiences.
  • Proficiency with Microsoft Office and service tracking systems.
  • Excellent communication and relationship-building skills with customers, dealers, and internal teams.
  • Ability to prioritize tasks, solve problems, and manage multiple service issues simultaneously.
  • Customer-focused mindset with the ability to handle challenging customer situations professionally.
  • Highly organized, accountable, and results-oriented.
  • Strong understanding of market dynamics and competitive landscape within the industry is a plus. Salary Range: $65,000-$80,000 CAD

Pay Range:

CAD $65,000.00/annualized - CAD $80,000.00/annualized