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Director Field Service Jobs (NOW HIRING)

Join Our Winning Team as a Field Service Director - West When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we're proud to work for a company with a ...

Join Our Winning Team as a Field Service Director - West When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we're proud to work for a company with a ...

Join Our Winning Team as a Field Service Director - West When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we're proud to work for a company with a ...

Join Our Winning Team as a Field Service Director - West When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we're proud to work for a company with a ...

Dir, Field Service

Fremont, CA · On-site

$133K - $292K/yr

Bachelor's degree or equivalent with 10+ years of Field Service experience and 5+ years in management. An advanced degree preferred. Preferred qualifications * Proven global operations leader.

Join Our Winning Team as a Field Service Director - West When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we're proud to work for a company with a ...

Join Our Winning Team as a Field Service Director - West When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we're proud to work for a company with a ...

Regional Director - Field Service

Seattle, WA · On-site +1

$140K - $160K/yr

Join Our Winning Team as a Field Service Director - West When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we're proud to work for a company with a ...

Join Our Winning Team as a Field Service Director - West When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we're proud to work for a company with a ...

Regional Director - Field Service

Seattle, WA · On-site +1

$140K - $160K/yr

Join Our Winning Team as a Field Service Director - West When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we're proud to work for a company with a ...

Regional Director - Field Service

Alpine, CA · On-site +1

$140K - $160K/yr

Join Our Winning Team as a Field Service Director - West When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we're proud to work for a company with a ...

The Field Service Director will be responsible for the development, training, and management of a remote Account Management team located in the West region. This team manages dealer accounts and ...

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Director Field Service information

See salary details

$46K

$100K

$144.5K

How much do director field service jobs pay per year?

As of Jul 5, 2026, the average yearly pay for director field service in the United States is $99,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $141,000.00 per year, depending on experience, location, and employer.

What are the main challenges faced by a Director Field Service, and how can they be effectively managed?

Directors of Field Service often encounter challenges such as overseeing geographically dispersed teams, ensuring consistent service quality, and reacting quickly to unexpected customer issues. Effectively managing these challenges involves establishing robust communication channels, implementing strong performance metrics, and leveraging technology to monitor operations in real time. Building strong relationships with both customers and field teams is also essential to foster trust and ensure quick resolution of issues. Continuous training and investing in staff development help address skills gaps and improve overall team performance.

What is a Director Field Service job?

A Director of Field Service is responsible for overseeing and managing a company's field service operations, ensuring high-quality customer support and efficient service delivery. They develop strategies to optimize field operations, manage service teams, and implement best practices to improve productivity and customer satisfaction. This role often involves coordinating with other departments, analyzing performance metrics, and ensuring compliance with industry standards. Effective leadership, problem-solving skills, and a strong technical background are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Director Field Service position, and why are they important?

To thrive as a Director Field Service, you need extensive experience in field service operations, leadership, and strategic planning, often supported by a bachelor’s degree in engineering, business, or a related field. Familiarity with field service management software, CRM systems, and certifications such as Six Sigma or PMP are commonly expected. Outstanding communication, problem-solving, and team management abilities set top candidates apart. These skills are crucial for optimizing service delivery, leading large teams, and ensuring high customer satisfaction across multiple locations.

More about Director Field Service jobs
What cities are hiring for Director Field Service jobs? Cities with the most Director Field Service job openings:
What are the most commonly searched types of Field Service jobs? The most popular types of Field Service jobs are:
What states have the most Director Field Service jobs? States with the most job openings for Director Field Service jobs include:
Infographic showing various Director Field Service job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $99,965 per year, or $48.1 per hour.
Regional Director - Field Service

Regional Director - Field Service

CARFAX

San Francisco, CA • On-site, Remote

$140K - $160K/yr

Full-time

Retirement

Posted 5 days ago


Job description

Join Our Winning Team as a Field Service Director – West
When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we’re proud to work for a company with a strong mission and trusted brand. We’re proud to work with people who care about what they do and work hard every day to deliver their best. And just announced, the return of the 4-day work week from Memorial Day through Labor Day! We’ve created the type of company culture where the term, “work- hard play- hard” isn’t just a catchy saying, it’s part of the #CARFAXdifference! 
The Field Service Director will be responsible for the development, training, and management of a remote Account Management team located in the West region. This team manages dealer accounts and drives revenue growth within existing dealer business. If you are a senior account management leader that takes pride in always being at the top of your game and would like to put that passion to work at a company of all-stars, we would like to hear from you. 

As a Field Service Director, you will: 
  • Lead, Train, Develop and Recruit Regional Account Managers in your assigned territory 
  • Develop appropriate metrics to measure your team’s effectiveness in consumer and dealer usage, consumer branding, and dealer retention 
  • Work with clients and partners to provide new dealer product offerings 
  • Develop and train staff for increasing job responsibilities and productivity 
  • Collaborate with leaders across the business to identify strategies to achieve sales and account management goals and uncover new, high value opportunities 
To be considered for this role, you will need: 
  • 8+ years of experience managing a field- based team 
  • Direct, field sales or account management experience required; automotive industry experience is a plus 
  • Experience establishing strong client partnerships 
  • Strong communication and polished presentation skills 
  • Excellent consulting and negotiation skills 
  • Goal oriented and results focused with the ability to work independently 
  • Enthusiastic, highly motivated individuals with a serious work ethic are required 
  • Excellent Microsoft Excel and proficient Salesforce.com skills 
  • Excellent planning and follow up skills 
 
What’s in it for you: 
  • Competitive compensation, benefits and generous time-off policies
  • 4-Day summer work weeks and a winter holiday break
  • 401(k) 
  • Annual bonus program
  • For a comprehensive list of benefits, please visit our website: https://jobs.jobvite.com/carfax/p/benefits  
 
Don’t just take our word for it:  
  • 10X Virginia Business Best Places to Work 
  • 9X Washingtonian Great Places to Work 
  • 10X Washington Post Top Workplace 
  • 3X St. Louis Post-Dispatch Best Places to Work
The anticipated base salary range for this position is $140,000 to $160,000 annually. Final base salary for this role will be based on geographical location as well as experience and qualifications. In addition, this role is eligible for performance-based commissions.