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Director Field Service Jobs (NOW HIRING)

The Director, Field Service and Operations leads Coke Florida's Field Service organization and is accountable for delivering high-quality equipment installation, repair, and maintenance services ...

Join Our Winning Team as a Field Service Director - West When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we're proud to work for a company with a ...

Join Our Winning Team as a Field Service Director - West When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we're proud to work for a company with a ...

Join Our Winning Team as a Field Service Director - West When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we're proud to work for a company with a ...

Join Our Winning Team as a Field Service Director - West When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we're proud to work for a company with a ...

Join Our Winning Team as a Field Service Director - West When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we're proud to work for a company with a ...

Regional Director - Field Service

Seattle, WA · On-site +1

$140K - $160K/yr

Join Our Winning Team as a Field Service Director - West When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we're proud to work for a company with a ...

Join Our Winning Team as a Field Service Director - West When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we're proud to work for a company with a ...

Regional Director - Field Service

Seattle, WA · On-site +1

$140K - $160K/yr

Join Our Winning Team as a Field Service Director - West When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we're proud to work for a company with a ...

Regional Director - Field Service

Alpine, CA · On-site +1

$140K - $160K/yr

Join Our Winning Team as a Field Service Director - West When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we're proud to work for a company with a ...

Join Our Winning Team as a Field Service Director - West When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we're proud to work for a company with a ...

Join Our Winning Team as a Field Service Director - West When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we're proud to work for a company with a ...

The Field Service Director will be responsible for the development, training, and management of a remote Account Management team located in the West region. This team manages dealer accounts and ...

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Director Field Service information

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$46K

$100K

$144.5K

How much do director field service jobs pay per year?

As of Jun 6, 2026, the average yearly pay for director field service in the United States is $99,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $141,000.00 per year, depending on experience, location, and employer.

What are the main challenges faced by a Director Field Service, and how can they be effectively managed?

Directors of Field Service often encounter challenges such as overseeing geographically dispersed teams, ensuring consistent service quality, and reacting quickly to unexpected customer issues. Effectively managing these challenges involves establishing robust communication channels, implementing strong performance metrics, and leveraging technology to monitor operations in real time. Building strong relationships with both customers and field teams is also essential to foster trust and ensure quick resolution of issues. Continuous training and investing in staff development help address skills gaps and improve overall team performance.

What is a Director Field Service job?

A Director of Field Service is responsible for overseeing and managing a company's field service operations, ensuring high-quality customer support and efficient service delivery. They develop strategies to optimize field operations, manage service teams, and implement best practices to improve productivity and customer satisfaction. This role often involves coordinating with other departments, analyzing performance metrics, and ensuring compliance with industry standards. Effective leadership, problem-solving skills, and a strong technical background are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Director Field Service position, and why are they important?

To thrive as a Director Field Service, you need extensive experience in field service operations, leadership, and strategic planning, often supported by a bachelor’s degree in engineering, business, or a related field. Familiarity with field service management software, CRM systems, and certifications such as Six Sigma or PMP are commonly expected. Outstanding communication, problem-solving, and team management abilities set top candidates apart. These skills are crucial for optimizing service delivery, leading large teams, and ensuring high customer satisfaction across multiple locations.

What jobs make $3,000 a month without a degree?

For a Director of Field Service or similar roles, earning $3,000 a month typically requires significant experience and industry knowledge, often exceeding entry-level qualifications. Many technical or skilled trades, such as HVAC technicians, electricians, or sales representatives, can reach this income level through certifications and on-the-job training without a college degree. These jobs often involve hands-on work, problem-solving, and customer interaction, with some roles offering overtime or commission opportunities to boost earnings.
More about Director Field Service jobs
What cities are hiring for Director Field Service jobs? Cities with the most Director Field Service job openings:
What are the most commonly searched types of Field Service jobs? The most popular types of Field Service jobs are:
What states have the most Director Field Service jobs? States with the most job openings for Director Field Service jobs include:
Infographic showing various Director Field Service job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $99,965 per year, or $48.1 per hour.

Director, Field Service

cokeflorida

Tampa, FL • On-site

Other

Posted 22 days ago


Job description

Coke Florida is looking for a Director, Field Services based out of our Tampa location.

What You Will Do: 

The Director, Field Service and Operations leads Coke Florida’s Field Service organization and is accountable for delivering high-quality equipment installation, repair, and maintenance services across our customer outlets. This role provides strategic direction, operation leadership and cross-functional collaboration to ensure best-in-class service, technician productivity and customer satisfaction.

Roles and Responsibilities: 

  • Lead a Field Service Operations team that includes Field Service Installers, Cooler Service/Refrigeration Technicians and Equipment Movers (CDL B) ensuring seamless delivery of installation, repair and service activities.
  • Develop and execute a service strategy that supports Coke Florida’s goal for equipment placement, customer satisfaction, market share volume and profit growth.
  • Inspire, coach, and develop managers, supervisors and hourly field teams to drive high engagement and best-in-class service delivery.
  • Establish and continuously improve best practices for responding to service calls, equipment issues and maximizing first-time fix rates.
  • Review and leverage data, service tools and technology to drive operational efficiency, technician scheduling and support continuous improvement initiatives.
  • Oversee key support functions to include dispatching, training, parts management, equipment handling and safety to ensure alignment with field operations and overall business objectives.
  • Serve as a key point of contact for senior leaders, affiliates and customers regarding Field Service performance and service-level commitments.
  • Create and/or improve the 3–5-year strategic roadmap.
  • Be the voice of the Field Service team and capabilities in customer meetings, performance review and strategic planning sessions.
  • Build strong partnerships with internal stakeholders, partners, and affiliates to ensure seamless execution of work.
  • Responsible for managing multi-million-dollar budget (to include equipment and company vehicles)
  • Oversee a large-scale operation of 100+ associates with responsibility for multi-million-dollar budgets, resource planning and performance reporting.

For this role, you will need: 

  • Bachelor’s degree required, Masters (MS/MA/MBA) desired. 
  • 4+ years of progressive leadership experience (5-7 years preferred) including leadership of leaders.
  • Experience driving performance metrics and KPIs
  • Proven experience managing large teams (preferably field based or technician-based) of 100+ associates/team members.
  • Proven success implementing continuous improvement initiatives (Six Sigma or similar), Ideal candidate will be Lean Six Sigma certified,
  • Strong capability in optimizing technician schedule, routing and field execution
  • Demonstrated ability to influence cross-functionally and lead without direct authority
  • Ability to travel up to 40%, mostly in-state travel.
  • Must have a driving record with no major moving violations in the last (3) years) 

*Major moving violations include, but are not limited to, leaving the scene of an accident, driving under the influence, and reckless driving. Minor moving violations include, but are not limited to, speeding, driving too close, failure to stop, and improper lane changes. Driving records, including minor moving violations, will be evaluated according to Coke Florida guidelines to determine eligibility for the position.