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Director Field Service Jobs in Tennessee (NOW HIRING)

BRAMCO GROUP

Field Service Dispatcher

La Vergne, TN · On-site

Perform daily administrative and operational activities as directed by the Field Service Supervisor or Service Manager to include but not limited to the following: * Assist as directed in daily ...

BRAMCO GROUP

Field Service Dispatcher

La Vergne, TN

Perform daily administrative and operational activities as directed by the Field Service Supervisor or Service Manager to include but not limited to the following: * Assist as directed in daily ...

TDS Telecom

Field Service Technician

La Vergne, TN · On-site

$22.62 - $33.94/hr

As a Field Service Technician , you will assist with on-site installations, troubleshooting ... You will have direct, face-to-face contact with our customers and is expected to be proactive with ...

TDS Telecom

Field Service Technician

La Vergne, TN · On-site

As a Field Service Technician , you will assist with on-site installations, troubleshooting ... You will have direct, face-to-face contact with our customers and is expected to be proactive with ...

TFGROUP LLC

Field Service Technician

Nashville, TN · On-site

$18 - $35/hr

Ability to work independently without direct supervision * Self-Motivated to perform tasks at a ... Field Service Technicians will work in Nashville, TN and surrounding areas to complete repairs at ...

TFGROUP LLC

Field Service Technician

Nashville, TN · On-site

$18 - $35/hr

Ability to work independently without direct supervision * Self-Motivated to perform tasks at a ... Field Service Technicians will work in Nashville, TN and surrounding areas to complete repairs at ...

TFGROUP LLC

Field Service Technician

Memphis, TN · On-site

$18 - $35/hr

Ability to work independently without direct supervision * Self-Motivated to perform tasks at a ... Field Service Technicians will work in Memphis, TN and surrounding areas to complete repairs at ...

TDS Telecom

Field Service Technician

Cornersville, TN · On-site

As a Field Service Technician , you will assist with on-site installations, troubleshooting ... You will have direct, face-to-face contact with our customers and is expected to be proactive with ...

BLM Group

Field Service Technician

Nashville, TN · On-site

US1000005A - Service Department Summary Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting ...

Salvagnini Italia SPA

Field Service Technician

Memphis, TN · On-site

$65K - $75K/yr

Job Title Field Service Engineer / Service Technician Department Customer Care Reports To Product ... Direct Reports This job has no supervisory responsibilities. Salvagnini America, Inc. is an Equal ...

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Director Field Service information

See Tennessee salary details

$41.8K

$90.7K

$131.2K

How much do director field service jobs pay per year?

As of Aug 14, 2026, the average yearly pay for director field service in Tennessee is $90,730.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,100.00 and $128,000.00 per year, depending on experience, location, and employer.

What are the main challenges faced by a Director Field Service, and how can they be effectively managed?

Directors of Field Service often encounter challenges such as overseeing geographically dispersed teams, ensuring consistent service quality, and reacting quickly to unexpected customer issues. Effectively managing these challenges involves establishing robust communication channels, implementing strong performance metrics, and leveraging technology to monitor operations in real time. Building strong relationships with both customers and field teams is also essential to foster trust and ensure quick resolution of issues. Continuous training and investing in staff development help address skills gaps and improve overall team performance.

What does a director field service do?

A director of field service oversees the planning, coordination, and management of on-site service operations, ensuring customer needs are met efficiently. They supervise field technicians, develop service strategies, and often use tools like service management software to optimize workflows and maintain quality standards.

What is a Director Field Service?

A Director of Field Service is responsible for overseeing and managing a company's field service operations, ensuring high-quality customer support and efficient service delivery. They develop strategies to optimize field operations, manage service teams, and implement best practices to improve productivity and customer satisfaction. This role often involves coordinating with other departments, analyzing performance metrics, and ensuring compliance with industry standards. Effective leadership, problem-solving skills, and a strong technical background are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Director Field Service?

To thrive as a Director Field Service, you need extensive experience in field service operations, leadership, and strategic planning, often supported by a bachelor’s degree in engineering, business, or a related field. Familiarity with field service management software, CRM systems, and certifications such as Six Sigma or PMP are commonly expected. Outstanding communication, problem-solving, and team management abilities set top candidates apart. These skills are crucial for optimizing service delivery, leading large teams, and ensuring high customer satisfaction across multiple locations.

What are the most commonly searched types of Field Service jobs in Tennessee?

The most popular types of Field Service jobs in Tennessee are:

What are popular job titles related to Director Field Service jobs in Tennessee?

For Director Field Service jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Director Field Service jobs in Tennessee look for?

The top searched job categories for Director Field Service jobs in Tennessee are:

What cities in Tennessee are hiring for Director Field Service jobs?

Cities in Tennessee with the most Director Field Service job openings:

Director Field Service jobs near you
Infographic showing various Director Field Service job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $90,730 per year, or $43.6 per hour.

Field Service Dispatcher

BRAMCO GROUP

La Vergne, TN • On-site

Full-time

Re-posted 12 hours ago

Job description

Basic Functions, Duties, and Responsibilities:
To assist the Field Service Supervisor with the overall operation of Field Service Repairs in a manner that meets or exceeds the needs of all internal and external customers.
Perform daily administrative and operational activities as directed by the Field Service Supervisor or Service Manager to include but not limited to the following:
  • Assist as directed in daily coordination of assigned Field Service Technicians activities including the research, acquisition and organization of technical information necessary for job preparation. Work closely with Nashville Service Parts Coordinators as it relates to troubleshooting support and parts identification look up when required to ensure the correct parts are being ordered. Assist as required in sourcing alternate delivery services for parts transport to job site with the goal of reducing excessive Field Service repair times and non-productive mileage.
  • Daily communication as directed with Field Service Technicians on job progress to ensure quality of repair and original scope of work has not altered from first Customer contact. Acquire Customer approval before proceeding with additional service repairs or parts replacement which falls outside the original scope of work. Provide or update estimates of parts and labor for existing or additional repairs requested by the Customer. Email conformation from the Customer is required before implementation.
  • Review assigned Field Technicians service reports daily for accuracy, appropriate detail, supporting documentation such as pictures, and daily submission of completed service reports for all assigned Field Technicians. Communicate progress of Field Service work including change of scope scenarios to Field Service Supervisor, Service Manager, and Service Administrators via note section in Intellidealer.
  • Work closely with Service Administrators to maintain a high level of communication with regards to scheduling, Technician arrival times, repair progress, and completion of repair with the Customer.
  • First hand communication directly with the Customer to define the appropriate scope of work for prospective jobs. Working closely with Service Administrators during the job opening process to research known data bases such as Fix as Fail campaigns, Komtrax, TSR's, TSI's along with other Manufacturers data bases and past service history before work is initiated.
  • Participate in monthly / quarterly open Field job reviews with General Product Support Manager, Service Manager, and Field Service Supervisor.
  • Capable of creating and presenting a repair estimate for Field Service work. Assist Customer Support Representatives and Customer Support Managers with estimating labor for Field Service repairs.
  • In field oversight as required to assess Customer requested repairs to provide solutions and guidance, with the goal of reducing Customer repair cost and eliminating un-recoverable mileage, labor and parts. Management in conjunction with the Field Service Supervisor and Service Manager of all new / used equipment field assembly or disassembly to define scope of work and execute in the safest manner possible.
  • Assist in maintaining care and custody of all company owned tooling.
  • Maintain a high level of open and clear communication with other Branch departments.
  • Attend and participate in all monthly Field Service safety meetings, these meetings at times may be held virtually. Ensure field techs are completing truck inspection reports or specific customer site specific safety inspections. Incorporate periodical in-person inspections of technician's onsite to review safety protocol compliance. Ensure necessary safety items are provided including lifting devices and proper PPE.

Job Qualifications:
  • Must have a High School Diploma or Equivalent.
  • Must have 5 or more years' experience in the Heavy Equipment Industry.
  • Must have excellent written and oral communication skills.
  • Proficient with a computer for administrative use, including Microsoft programs (Word, Excel, PowerPoint, etc.) and diagnostic use using manufacturer-provided programs.
  • Must have some experience in the supervision of others.
  • Must have a good working knowledge of equipment operations and mechanical functions.
  • Some overnight travel for manufacturers' training events will be required.
  • Must successfully pass background, drug and physical screenings.

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