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Remote Automotive Field Service Engineer Jobs in Tennessee

Qualus

Field Service Technician II

Nashville, TN · On-site +1

... Engineering Degree from an ABET accredited college, similar experience and training from the ... field services. Qualus also provides software and technology enabled services and develops ...

Qualus

Field Service Technician II

Nashville, TN · On-site +1

... Engineering Degree from an ABET accredited college, similar experience and training from the ... field services. Qualus also provides software and technology enabled services and develops ...

BIS Digital

Lead Field Technician

Knoxville, TN · Remote

... service and support for all BIS Digital clients. They will supervise and manage a team of regional ... This is a remote/work from home position. The lead will spend about 50-75% of the time on site at ...

BIS Digital

Lead Field Technician

Knoxville, TN · Remote

... service and support for all BIS Digital client?s. They will supervise and manage a team of regional ... This is a remote/work from home position. The lead will spend about 50-75% of the time on site at ...

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Remote Automotive Field Service Engineer information

What is a remote automotive field service engineer?

Remote Automotive Field Service Engineers are professionals who provide technical support, maintenance, and repair services for automotive systems and equipment, often working from a remote location or traveling to customer sites. They diagnose issues, perform troubleshooting, and guide clients through repairs, sometimes using virtual tools or remote diagnostics. Their role is crucial in ensuring vehicles and automotive equipment operate efficiently, especially when on-site manufacturer support is not readily available. These engineers often work for automotive manufacturers, dealerships, or third-party service providers, combining technical expertise with strong customer service skills.

What skills and qualifications are needed to thrive as a remote automotive field service engineer?

To thrive as a Remote Automotive Field Service Engineer, you need a strong background in automotive engineering, diagnostics, and repair, typically supported by a relevant engineering degree or technical certification. Familiarity with diagnostic software, remote troubleshooting tools, and OEM-specific systems is essential for addressing vehicle issues remotely. Excellent communication, problem-solving, and self-management skills help you coordinate with clients and teams from a distance. These skills and qualities are crucial for delivering effective technical support, ensuring customer satisfaction, and maintaining high service standards in a remote work environment.

How does a remote automotive field service engineer typically collaborate with on-site teams and clients to resolve technical issues?

As a Remote Automotive Field Service Engineer, you'll often work closely with both on-site technicians and clients to diagnose and resolve complex vehicle issues. This collaboration usually involves virtual meetings, remote diagnostics, and providing step-by-step guidance using digital tools or video calls. Communication skills are essential, as you'll need to translate technical information clearly and ensure that on-site teams can implement your recommendations effectively. Building strong relationships with clients and team members is key to successful problem-solving and customer satisfaction.

What is the difference between Remote Automotive Field Service Engineer vs Mobile Automotive Technician?

AspectRemote Automotive Field Service EngineerMobile Automotive Technician
CertificationsASE certifications, relevant automotive certificationsASE certifications, relevant automotive certifications
Work EnvironmentRemote support, on-site visits, field serviceOn-site customer locations, mobile service vans
Employer & Industry UsageManufacturers, service providers, fleet companiesAuto repair shops, dealerships, service fleets

The Remote Automotive Field Service Engineer primarily provides remote technical support and occasional on-site service, often working with manufacturers or fleet companies. In contrast, Mobile Automotive Technicians perform hands-on repairs directly at customer locations using mobile service vans. Both roles require similar certifications and industry knowledge, but their work environments and daily tasks differ significantly.

What are the most commonly searched types of Automotive Field Service Engineer jobs in Tennessee?

The most popular types of Automotive Field Service Engineer jobs in Tennessee are:

What are popular job titles related to Remote Automotive Field Service Engineer jobs in Tennessee?

For Remote Automotive Field Service Engineer jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Automotive Field Service Engineer jobs in Tennessee look for?

The top searched job categories for Remote Automotive Field Service Engineer jobs in Tennessee are:

Remote Automotive Field Service Engineer jobs near you
Infographic showing various Remote Automotive Field Service Engineer job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Field Service Engineer 2- Memphis, TN

Dell, Inc.

Nashville, TN • On-site, Remote

$65K - $85K/yr

Full-time

Posted 10 days ago

Job description


Field Services Engineer 2
At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we're responsible for everything from installation, configuration and integration, through to maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions.
Join us to do the best work of your career and make a profound social impact as a Field Service Engineer 2 on our Field Service Team in Memphis, Tennessee.
Responsibilities
What you'll achieve
As a Field Service Engineer, you will collaborate with peers, apply technical expertise, diagnosis tools and analytical practices to resolve customer issues, taking care of our customers by delivering outstanding on-site support and creating a great customer experience.
You will:
  • Triage issues with direction from Dell support
  • Execute plan of action from Dell Domain Engineer/L3 - (communicate using Teams, Email, and Phone)
  • Document POA results, logs and service report (parts numbers/PPID of old/new parts replaced) to Dell via case email
  • Reseating parts, swap or replace parts, upgrading firmware as needed
  • Sever testing and validation (running diagnostics, capturing & uploading logs)

Qualifications
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
Essential Requirements:
  • 5+ years of professional experience, plus either an Associate's Degree in a technical discipline OR an equivalent combination of professional experience and education
  • Experience delivering technical Field Services supporting hardware and software at client sites
  • Experience in a customer facing role, including successfully reporting and presenting to all levels of the organization
  • Experience working in locations where client has a large, concentrated deployment of assets and experience with networking and Fiber
  • Must be able to lift a minimum of 50 lbs waist high to replace components on the server stacks
  • Selected candidates will be required to undergo and pass an additional customer-required background screening to support project and site access requirements

Desirable Requirements:
  • Dell EMC Proven Professional Specialist Level certification (1 or more: CPSD (Converged, Hyper Converged) and Server (PowerEdge)
  • Industry certifications CompTIA Certifications: Tech+, A+, Security+, Network+, etc. and Networking certifications CCNA or equivalent

Compensation
Dell is committed to fair and equitable compensation practices. The salary range for this position is $65,000 - 85,000.
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com
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About DELL

Sourced by ZipRecruiter

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Round Rock, TX, US

Year founded

1984

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