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Remote International Field Service Engineer Jobs in Tennessee

BIS Digital

Lead Field Technician

Knoxville, TN · Remote

... service and support for all BIS Digital clients. They will supervise and manage a team of regional ... This is a remote/work from home position. The lead will spend about 50-75% of the time on site at ...

BIS Digital

Lead Field Technician

Knoxville, TN · Remote

... service and support for all BIS Digital client?s. They will supervise and manage a team of regional ... This is a remote/work from home position. The lead will spend about 50-75% of the time on site at ...

KEYENCE

Field Application Engineer '27

Knoxville, TN · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

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Remote International Field Service Engineer information

What is a remote international field service engineer?

A Remote International Field Service Engineer is a technical professional who provides installation, maintenance, troubleshooting, and repair services for specialized equipment or systems at client sites around the world. Unlike traditional field engineers, they often perform some tasks remotely using digital tools, but also travel internationally to work directly with customers when on-site support is needed. Their responsibilities typically include diagnosing technical issues, training client staff, and ensuring equipment operates efficiently. This role requires strong technical expertise, communication skills, and the ability to adapt to diverse environments and cultures.

What are the key skills and qualifications needed to thrive as a remote international field service engineer?

To thrive as a Remote International Field Service Engineer, you need a solid background in engineering or technical disciplines, experience with troubleshooting, and typically a relevant degree or technical certification. Familiarity with diagnostic tools, remote monitoring software, and common industry-specific systems is crucial for supporting equipment globally. Strong communication, cultural awareness, and problem-solving skills set top performers apart, especially when working independently across different countries. These abilities are essential for ensuring timely solutions, maintaining customer satisfaction, and adapting to diverse technical and cultural environments.

What are some unique challenges remote international field service engineers face, and how can applicants prepare for them?

Remote International Field Service Engineers often encounter challenges such as navigating diverse cultures, managing time zone differences, and working independently in unfamiliar environments. Applicants should be adaptable, possess strong communication skills, and be comfortable troubleshooting issues without immediate on-site support. Building familiarity with virtual collaboration tools and developing a proactive approach to problem-solving can help candidates succeed in this dynamic role.

What is the difference between Remote International Field Service Engineer vs Remote International Field Service Technician?

AspectRemote International Field Service EngineerRemote International Field Service Technician
CredentialsBachelor's degree in engineering or related field, certifications often preferredTechnical diploma or associate degree, relevant certifications
Work EnvironmentOn-site at client locations worldwide, troubleshooting complex systemsOn-site at client sites, performing maintenance and repairs
Industry UsageCommon in high-tech, manufacturing, and industrial sectorsCommon in industrial, medical, and manufacturing sectors
Job FocusDesign, troubleshooting, and system optimizationMaintenance, repairs, and basic troubleshooting

The main difference between a Remote International Field Service Engineer and a Remote International Field Service Technician lies in their responsibilities and qualifications. Engineers typically handle complex system troubleshooting and design, requiring higher education and certifications, while technicians focus on maintenance and repairs. Both roles involve working internationally and remotely, but engineers often work on more advanced technical issues.

What are the most commonly searched types of International Field Service Engineer jobs in Tennessee?

The most popular types of International Field Service Engineer jobs in Tennessee are:

What are popular job titles related to Remote International Field Service Engineer jobs in Tennessee?

For Remote International Field Service Engineer jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote International Field Service Engineer jobs in Tennessee look for?

The top searched job categories for Remote International Field Service Engineer jobs in Tennessee are:

What cities in Tennessee are hiring for Remote International Field Service Engineer jobs?

Cities in Tennessee with the most Remote International Field Service Engineer job openings:

Remote International Field Service Engineer jobs near you

Field Service Engineer 2- Memphis, TN

Dell, Inc.

Nashville, TN • On-site, Remote

$65K - $85K/yr

Full-time

Posted 4 days ago

Job description


Field Services Engineer 2
At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we're responsible for everything from installation, configuration and integration, through to maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions.
Join us to do the best work of your career and make a profound social impact as a Field Service Engineer 2 on our Field Service Team in Memphis, Tennessee.
Responsibilities
What you'll achieve
As a Field Service Engineer, you will collaborate with peers, apply technical expertise, diagnosis tools and analytical practices to resolve customer issues, taking care of our customers by delivering outstanding on-site support and creating a great customer experience.
You will:
  • Triage issues with direction from Dell support
  • Execute plan of action from Dell Domain Engineer/L3 - (communicate using Teams, Email, and Phone)
  • Document POA results, logs and service report (parts numbers/PPID of old/new parts replaced) to Dell via case email
  • Reseating parts, swap or replace parts, upgrading firmware as needed
  • Sever testing and validation (running diagnostics, capturing & uploading logs)

Qualifications
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
Essential Requirements:
  • 5+ years of professional experience, plus either an Associate's Degree in a technical discipline OR an equivalent combination of professional experience and education
  • Experience delivering technical Field Services supporting hardware and software at client sites
  • Experience in a customer facing role, including successfully reporting and presenting to all levels of the organization
  • Experience working in locations where client has a large, concentrated deployment of assets and experience with networking and Fiber
  • Must be able to lift a minimum of 50 lbs waist high to replace components on the server stacks
  • Selected candidates will be required to undergo and pass an additional customer-required background screening to support project and site access requirements

Desirable Requirements:
  • Dell EMC Proven Professional Specialist Level certification (1 or more: CPSD (Converged, Hyper Converged) and Server (PowerEdge)
  • Industry certifications CompTIA Certifications: Tech+, A+, Security+, Network+, etc. and Networking certifications CCNA or equivalent

Compensation
Dell is committed to fair and equitable compensation practices. The salary range for this position is $65,000 - 85,000.
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com
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About DELL

Sourced by ZipRecruiter

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Round Rock, TX, US

Year founded

1984

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