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Field Service Management Jobs (NOW HIRING)

OtterBase

Field Service Manager

Aurora, CO · On-site

$80K - $90K/yr

Provide leadership, training, and performance management to the field service team to support operational goals and service excellence. Serve as point of escalation for complex technical and customer ...

Intralot

Field Service Manager

Little Rock, AR · On-site

Bachelor's degree in business management, supply chain, or equivalent field service management experience. * 2-3 years' experience in supervision of field service operations, inventory control, and ...

StationServ

Field Service Manager

Little Rock, AR · On-site

Proven experience in field service management, lead technician, or a related role within petroleum ... equipment, fueling infrastructure, or a comparable industrial service environment * Other ...

Humetis Group

Field Service Manager

San Francisco, CA · On-site

Field Service Manager Location: San Francisco, California, 94111 Type: Fulltime We're seeking a ... Experience in hiring, training, and performance management. * Strong background in customer service ...

Naumann Hobbs

Field Service Manager

Phoenix, AZ

$38.46 - $43.27/hr

Working knowledge of field service management systems or software (preferred). Fullbay knowledge is a plus. * Technical knowledge relevant to the industry (e.g., mechanical, electrical) * Valid ...

Wagner Equipment Co.

Field Service Manager

Aurora, CO · On-site

$81K - $110K/yr

The Field Service Manager is responsible for the efficient and profitable operation of the field ... years supervisory/management experience Additional Eligibility Requirements: * Must pass all ...

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How much do field service management jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for field service management in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Field Service Management, and why are they important?

To excel in Field Service Management, you need expertise in operations management, scheduling, customer service, and a strong understanding of the industry you serve, often supported by a relevant degree or field experience. Familiarity with field service management software, mobile workforce solutions, and possibly certifications like FSM or Six Sigma is typical. Strong leadership, problem-solving, and communication skills help you coordinate teams and maintain high client satisfaction. These competencies are vital for optimizing service delivery, reducing downtime, and driving operational efficiency in field-based environments.

What is the difference between Field Service Management vs Field Service Technician?

AspectField Service ManagementField Service Technician
Primary RoleOversees and coordinates field service operations, including scheduling, dispatching, and resource management.Performs on-site repairs, installations, and maintenance of equipment or systems.
Required CredentialsTypically includes management or technical certifications, experience in operations or logistics.Technical certifications or trade licenses relevant to specific equipment or systems.
Work EnvironmentOffice-based with field coordination; uses management software.Primarily on-site, working directly with clients and equipment.
Industry UsageUsed by companies managing large field service teams across industries like HVAC, telecom, and utilities.Performed by technicians in the field providing hands-on services.

In summary, Field Service Management involves overseeing and coordinating field operations, while Field Service Technicians focus on executing on-site technical tasks. Both roles are essential in the field service industry but differ in responsibilities and skill sets.

What is Field Service Management?

Field Service Management (FSM) refers to the process of coordinating field operations, such as dispatching technicians, managing work orders, tracking vehicles, and ensuring timely service delivery outside of the company’s premises. FSM uses software and mobile tools to streamline scheduling, improve communication, and enhance customer satisfaction. Industries like telecommunications, utilities, healthcare, and manufacturing commonly rely on FSM to manage their teams and assets in the field.

What are some common challenges faced by professionals in Field Service Management, and how can they be addressed?

Professionals in Field Service Management often encounter challenges such as coordinating schedules for field technicians, ensuring timely communication between teams and clients, and managing unexpected changes or emergencies on-site. These issues can be mitigated by implementing robust scheduling and dispatch software, fostering strong communication channels, and investing in continuous training for field personnel. Staying adaptable and leveraging technology helps streamline operations and improve customer satisfaction.
More about Field Service Management jobs
What cities are hiring for Field Service Management jobs? Cities with the most Field Service Management job openings:
What states have the most Field Service Management jobs? States with the most job openings for Field Service Management jobs include:
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Field Service Management jobs near you
Infographic showing various Field Service Management job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 56% Full Time, 40% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $51,407 per year, or $24.7 per hour.
Field Service Manager

Field Service Manager

NAUMANN HOBBS MATERIAL HANDLING

Dallas, TX • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

About the Role:

We are seeking a highly motivated and experienced Field Service Manager to lead and support our field service team. This role is responsible for overseeing day-to-day field operations, ensuring high-quality customer service, maintaining safety and compliance standards, and driving team performance to meet company goals.

Key Responsibilities:

  • Manage, schedule, and support a team of field technicians or service personnel across assigned regions.
  • Ensure timely and effective delivery of service, maintenance, and installations.
  • Monitor performance metrics and provide coaching and development to field staff.
  • Conduct site visits and field inspections to ensure quality, safety, and customer satisfaction.
  • Coordinate with internal departments (e.g., logistics, sales, customer service) to optimize field operations.
  • Handle escalated customer issues and ensure resolution in a professional and timely manner.
  • Ensure compliance with all health and safety regulations and company policies.
  • Track inventory and equipment usage and ensure proper maintenance.
  • Maintain accurate documentation, reporting, and service records.
  • Support recruitment, onboarding, and training of new field personnel.

Qualifications:

  • Proven experience in a field service or operations management role.
  • Strong leadership, communication, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Working knowledge of field service management systems or software (preferred). Fullbay knowledge is a plus.
  • Technical knowledge relevant to the industry (e.g., mechanical, electrical)
  • Valid driver's license and ability to travel as needed.
  • Ability to pass background and drug screening.

Benefits:

  • Health, dental, and vision insurance
  • 401k
  • Paid time off and holidays
  • Monthly bonus potential based on performance metrics
  • Opportunities for professional development and advancement
  • Proven experience in a field service or operations management role.
  • Strong leadership, communication, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Working knowledge of field service management systems or software (preferred). Fullbay knowledge is a plus.
  • Technical knowledge relevant to the industry (e.g., mechanical, electrical)
  • Valid driver's license and ability to travel as needed.
  • Ability to pass background and drug screening.

Apply