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Field Service Management Jobs (NOW HIRING)

DURAVANT LLC

Field Service Planner

Wood Dale, IL · On-site

$76K - $122K/yr

Manage scheduling requirements for internally-driven projects, external customer demands-including channel partners, and field service technician generated assignments * Conduct continuous planning ...

Wagner Equipment Co.

Field Service Manager

Aurora, CO

$81K - $110K/yr

The Field Service Manager is responsible for the efficient and profitable operation of the field ... years supervisory/management experience Additional Eligibility Requirements: * Must pass all ...

Wagner Equipment Co.

Field Service Manager

Aurora, CO · On-site

$81K - $110K/yr

The Field Service Manager is responsible for the efficient and profitable operation of the field ... years supervisory/management experience Additional Eligibility Requirements: * Must pass all ...

Qnergy

Field Service Supervisor

Montoursville, PA · On-site

The Field Service Supervisor will manage daily operations, coordinate service schedules, and ensure compliance with company policies and standards. Responsibilities: * Supervise and support a team of ...

Wagner Equipment Co.

Field Service Manager

Hobbs, NM · On-site

$80K - $120K/yr

... management experience Supervisory Responsibilities: * Oversees some or all of: Field Service Dispatchers, Journey Technicians, Resident Field Service Technicians, Service Clerk, Field Service Clerk ...

Rule 5 Hire

MI · On-site

Management of Field Service Department - Providing comprehensive maintenance services and production support. * Coordinate with sales teams * Coordinate machine service calls at customer facilities

Teledyne

Field Service Manager

Tucson, AZ · On-site

$120K - $160K/yr

Bachelor's degree in engineering, business administration, or a related technical field preferred * 7+ years of experience in field service management; experience in military communication systems ...

Teledyne

Field Service Manager

Billerica, MA · On-site

$120K - $160K/yr

Bachelor's degree in engineering, business administration, or a related technical field preferred * 7+ years of experience in field service management; experience in military communication systems ...

GW Electric

$98K - $128K/yr

Manager, Field Service Provide a best-in-class experience for our customers by overseeing the day-to-day activities of field service technicians, coordinators, and 3rd party service partners ...

Ascendo Resources

Field Service Coordinator

Roselle, IL · On-site

Are you experienced in coordinating service operations, managing customer service agreements, and keeping field teams organized? We are looking for a Field Service Administrative Support Specialist ...

NEWT Water Solutions Inc

Be Seen First

Field Service Manager

San Jose, CA · On-site

$88K - $110K/yr

KEY RESPONSIBILITIES 1. Field Operations Management · Manage daily scheduling and dispatch of ... of service calls and projects 2. Team Leadership & Development · Supervise, train, and mentor ...

Orion Talent

Field Service Engineer

Indianapolis, IN · On-site

$63K/yr

Communicate technical findings and customer concerns to service management * Support fellow Field Service Engineers with complex troubleshooting Must-Have Skills & Experience * Associate degree in ...

NEWT Water Solutions Inc

Be Seen First

Field Service Manager

San Jose, CA · On-site

$88K - $110K/yr

KEY RESPONSIBILITIES 1. Field Operations Management · Manage daily scheduling and dispatch of ... of service calls and projects 2. Team Leadership & Development · Supervise, train, and mentor ...

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Field Service Management information

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How much do field service management jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for field service management in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Field Service Management, and why are they important?

To excel in Field Service Management, you need expertise in operations management, scheduling, customer service, and a strong understanding of the industry you serve, often supported by a relevant degree or field experience. Familiarity with field service management software, mobile workforce solutions, and possibly certifications like FSM or Six Sigma is typical. Strong leadership, problem-solving, and communication skills help you coordinate teams and maintain high client satisfaction. These competencies are vital for optimizing service delivery, reducing downtime, and driving operational efficiency in field-based environments.

What do field service managers do?

Field service managers oversee teams that perform on-site work such as repairs, installations, and maintenance. They coordinate schedules, ensure safety compliance, manage customer interactions, and monitor service quality, often using tools like work order management software. Strong organizational and communication skills are essential for success in this role.

What is the difference between Field Service Management vs Field Service Technician?

AspectField Service ManagementField Service Technician
Primary RoleOversees and coordinates field service operations, including scheduling, dispatching, and resource management.Performs on-site repairs, installations, and maintenance of equipment or systems.
Required CredentialsTypically includes management or technical certifications, experience in operations or logistics.Technical certifications or trade licenses relevant to specific equipment or systems.
Work EnvironmentOffice-based with field coordination; uses management software.Primarily on-site, working directly with clients and equipment.
Industry UsageUsed by companies managing large field service teams across industries like HVAC, telecom, and utilities.Performed by technicians in the field providing hands-on services.

In summary, Field Service Management involves overseeing and coordinating field operations, while Field Service Technicians focus on executing on-site technical tasks. Both roles are essential in the field service industry but differ in responsibilities and skill sets.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, and level of experience, and often includes benefits such as bonuses and overtime pay. Strong leadership, technical skills, and certifications can influence earning potential.

What is Field Service Management?

Field Service Management (FSM) refers to the process of coordinating field operations, such as dispatching technicians, managing work orders, tracking vehicles, and ensuring timely service delivery outside of the company’s premises. FSM uses software and mobile tools to streamline scheduling, improve communication, and enhance customer satisfaction. Industries like telecommunications, utilities, healthcare, and manufacturing commonly rely on FSM to manage their teams and assets in the field.

What are some common challenges faced by professionals in Field Service Management, and how can they be addressed?

Professionals in Field Service Management often encounter challenges such as coordinating schedules for field technicians, ensuring timely communication between teams and clients, and managing unexpected changes or emergencies on-site. These issues can be mitigated by implementing robust scheduling and dispatch software, fostering strong communication channels, and investing in continuous training for field personnel. Staying adaptable and leveraging technology helps streamline operations and improve customer satisfaction.

What does field service management do?

Field service management involves coordinating and overseeing technicians who perform on-site services such as repairs, installations, and maintenance. It includes scheduling, dispatching, and tracking work using specialized software to ensure efficient service delivery and customer satisfaction.

What are the roles and responsibilities of FSE?

A Field Service Engineer (FSE) is responsible for installing, maintaining, repairing, and troubleshooting equipment or systems at customer sites. They often work independently, require technical knowledge of the products, and may use diagnostic tools or software. FSEs ensure equipment operates efficiently and meet safety and quality standards, often following scheduled service appointments and documenting service activities.
More about Field Service Management jobs
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What job categories do people searching Field Service Management jobs look for? The top searched job categories for Field Service Management jobs are:
Field Service Management jobs near you
Infographic showing various Field Service Management job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $51,407 per year, or $24.7 per hour.
Field Service Planner

Field Service Planner

DURAVANT LLC

Wood Dale, IL • On-site

$76K - $122K/yr

Full-time

Posted 17 days ago

Job description

POSITION SUMMARY:
The Field Service Planner is responsible for the efficient allocation of field service resources to meet customer equipment service requirements and maximize utilization. The Planner works directly with customers to schedule field service appointments, assigns work orders to field service technicians, and manages the overall service schedule for installation, planned maintenance and emergency break-fix activities.
ESSENTIAL RESPONSIBILITIES:
  • Manage scheduling requirements for internally-driven projects, external customer demands-including channel partners, and field service technician generated assignments
  • Conduct continuous planning based upon field service forecast, service resource capacity and customer requirements
  • Utilize field service management system to schedule, manage, track and report service technician resources
  • Lead and manage the effort to leverage technical resources across Duravant through collaboration across operating companies
  • Work closely with project managers to assure resources are scheduled for new equipment installation/start-up project plans and requirements
  • Analyze planned scheduling needs for installation/start-up projects against sold proposals to assure margins are being maintained
  • Work independently to schedule and dispatch service technicians for emergency after-hours and other technical support
  • Maintain primary contact responsibility to customers and technicians to resolve scheduling conflicts and other work order related issues
  • Research opportunities and assign customer courtesy visits to schedule technicians
  • Arrange non-field service resources required for field work execution
  • Develop and maintain service key performance indicators (KPIs)
  • Optimize service technician utilization rates
  • Achieve high customer satisfaction for services performed while driving revenue and profit growth

POSITION SPECIFIC COMPETENCIES:
  • Critical thinking to drive service execution overall effectiveness
  • Analytical skills to examine data, capture issues, and solve problems
  • Ability to work independently to solve problems and handle difficult and complex challenges
  • Customer-centric orientation to build rapport with customer and achieve satisfaction
  • Results focus on desired outcomes and how best to achieve them
  • Teamwork, cooperation and commitment to achieve common goals within a diverse team
  • Time and priority management
  • Verbal and written communication skills to conveys ideas and facts in a manner to be clearly understood

POSITION REQUIREMENTS:
  • Bachelor's degree in relevant field or equivalent experience required
  • Strong computer literacy and ability to learn new software quickly
  • Experience with remote field service and scheduling preferred
  • Customer service experience

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