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Field Service Management Jobs (NOW HIRING)

Rhodes Wolfe

Field Service Manager

Federal Way, WA · On-site

Field Service Manager Location: Federal Way, WA Salary: $90,000 - $110,000 + Commission + Bonus Opportunities + Benefits Benefits: Health, Dental, Vision, Life Insurance, 401k w/ Match, Company ...

Wagner Equipment Co.

Field Service Manager

Hobbs, NM

$80K - $120K/yr

... management experience Supervisory Responsibilities: * Oversees some or all of: Field Service Dispatchers, Journey Technicians, Resident Field Service Technicians, Service Clerk, Field Service Clerk ...

Transwest Mobile

Field Service Manager

Converse, TX · On-site

$33.65 - $43.27/hr

Proven experience in a field service or operations management role -- ideally in a mobile service, fleet, or equipment service environment * Experience managing or leading a field team with minimal ...

SJE Inc.

Field Service Manager

Birmingham, AL · On-site

Coordinate with Project Management and Engineering personnel to assign field service team members to support project tasks as it relates to factory testing, field startup and commissioning activities.

Trak Group

Field Service Manager

Cincinnati, OH · On-site

Field Service Manager Looking for a hands-on leadership role where you can develop technicians, lead training initiatives, and make a national impact. trak group is seeking a Field Service Manager to ...

Rule 5 Hire

MI · On-site

Management of Field Service Department - Providing comprehensive maintenance services and production support. * Coordinate with sales teams * Coordinate machine service calls at customer facilities

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How much do field service management jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for field service management in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Field Service Management, and why are they important?

To excel in Field Service Management, you need expertise in operations management, scheduling, customer service, and a strong understanding of the industry you serve, often supported by a relevant degree or field experience. Familiarity with field service management software, mobile workforce solutions, and possibly certifications like FSM or Six Sigma is typical. Strong leadership, problem-solving, and communication skills help you coordinate teams and maintain high client satisfaction. These competencies are vital for optimizing service delivery, reducing downtime, and driving operational efficiency in field-based environments.

What is the difference between Field Service Management vs Field Service Technician?

AspectField Service ManagementField Service Technician
Primary RoleOversees and coordinates field service operations, including scheduling, dispatching, and resource management.Performs on-site repairs, installations, and maintenance of equipment or systems.
Required CredentialsTypically includes management or technical certifications, experience in operations or logistics.Technical certifications or trade licenses relevant to specific equipment or systems.
Work EnvironmentOffice-based with field coordination; uses management software.Primarily on-site, working directly with clients and equipment.
Industry UsageUsed by companies managing large field service teams across industries like HVAC, telecom, and utilities.Performed by technicians in the field providing hands-on services.

In summary, Field Service Management involves overseeing and coordinating field operations, while Field Service Technicians focus on executing on-site technical tasks. Both roles are essential in the field service industry but differ in responsibilities and skill sets.

What is Field Service Management?

Field Service Management (FSM) refers to the process of coordinating field operations, such as dispatching technicians, managing work orders, tracking vehicles, and ensuring timely service delivery outside of the company’s premises. FSM uses software and mobile tools to streamline scheduling, improve communication, and enhance customer satisfaction. Industries like telecommunications, utilities, healthcare, and manufacturing commonly rely on FSM to manage their teams and assets in the field.

What are some common challenges faced by professionals in Field Service Management, and how can they be addressed?

Professionals in Field Service Management often encounter challenges such as coordinating schedules for field technicians, ensuring timely communication between teams and clients, and managing unexpected changes or emergencies on-site. These issues can be mitigated by implementing robust scheduling and dispatch software, fostering strong communication channels, and investing in continuous training for field personnel. Staying adaptable and leveraging technology helps streamline operations and improve customer satisfaction.
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What states have the most Field Service Management jobs? States with the most job openings for Field Service Management jobs include:
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Field Service Management jobs near you
Infographic showing various Field Service Management job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 56% Full Time, 40% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $51,407 per year, or $24.7 per hour.

Field Service Manager

Rhodes Wolfe

Federal Way, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Field Service Manager
Location: Federal Way, WA
Salary: $90,000 - $110,000 + Commission + Bonus Opportunities + Benefits 
Benefits: Health, Dental, Vision, Life Insurance, 401k w/ Match, Company Vehicle + Gas Card, PTO
Job Type: Full-Time
Travel: Occasional (Primarily WA & OR)
Start Date: ASAP
Sponsorship: Not available
Relocation assistance: Not available

Field Service Manager Description

Our client in the facilities services industry is looking for a hands-on Field Service Manager to add to their team in Federal Way, WA. In this role, you will oversee day-to-day service operations, including service execution, product delivery, route scheduling, labor utilization, and overall profitability. You will be responsible for maintaining high service standards across restroom sanitation programs, odor control solutions, floor care services, and other facility offerings while optimizing staffing levels, routing efficiency, and operational margins. To set you up for success, you’ll spend the first 3- 6 months learning the business from the ground up, working alongside technicians in the field to develop a deep understanding of operations, services, and customer expectations. This is an ideal opportunity for a leader who thrives in a hands-on environment and takes pride in running efficient, high-performing operations.


Field Service Manager Responsibilities

•    Lead daily service operations across assigned accounts
•    Train and coach technicians on service standards, equipment usage, and product installations
•    Support recurring program sales during service visits to maintain and grow revenue 
•    Oversee route planning and scheduling to maximize efficiency and profitability
•    Monitor labor performance against budget and adjust staffing as needed
•    Conduct regular site visits to ensure service quality and customer satisfaction
•    Hire, onboard, and develop service technicians and team leads
•    Manage inventory, supply distribution, and cost control initiatives
•    Ensure compliance with safety standards, chemical handling, and equipment maintenance
•    Build and maintain strong client relationships, resolve issues quickly
•    Identify opportunities to expand services within existing accounts
•    Participate in an on-call rotation as needed

Field Service Manager Qualifications

•    3+ years of team leadership experience in facility services, janitorial, or field service environments required
•    Understanding of scheduling, routing, and labor utilization required
•    Excellent communication skills required
•    Valid driver’s license and ability to travel regionally (primarily WA & OR) required

Employment Type: FULL_TIME

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