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Field Service Management Jobs (NOW HIRING)

IONNA

Field Service Coordinator

Raleigh, NC · On-site

$65K - $80K/yr

Field Service Manager This role requires a full-time onsite presence in Durham, NC, as well as weekend coverage Target Base Range for this role is $65k-$80k, dependent upon experience. Mission:

Aerotek

Field Service Manager

Houston, TX · Hybrid

$40 - $45/hr

This role combines hands-on technical work with project management, team leadership, and extensive ... The Field Service Manager supervises field service technicians and contractors, supports ...

Honeywell

Sr Field Service Manager

College Park, MD · Hybrid

Minimum of 5 years of experience in a leadership role within field service management * Strong technical knowledge and understanding of engineering principles * Customer-focused mindset * Experience ...

Honeywell

Sr Field Service Manager

College Park, MD · On-site

Minimum of 5 years of experience in a leadership role within field service management * Strong technical knowledge and understanding of engineering principles * Customer-focused mindset * Experience ...

Naumann Hobbs MHC

Field Service Manager

Fontana, CA · On-site

$85K - $95K/yr

Field Service Manager Location: Fontana Branch - 8575 Cherry Ave., Fontana, CA 92335 Schedule ... Experience in a service management, dispatch, or customer-facing service coordination role * Strong ...

Prosource

Field Service Manager

Huntington, WV · On-site

Team Management: * Recruit and supervise a team of field service technicians. * Establish and implement a training strategy that includes skill development programs to meet employee needs and ...

CBRE

Field Service Manager

Los Angeles, CA · On-site

$120K/yr

Field Service Manager Global Level: GL-10 Job Family/Function: Integrated Fleet Services / Field ... Our account management model is at the heart of our client-centric approach to delivering ...

Sila Services

Field Service Manager

Woburn, MA · On-site

$90K - $115K/yr

Build a positive, accountable, high-performing service team What We're Looking For * HVAC service management or field leadership experience * Strong understanding of commercial HVAC systems ...

Wagner Equipment Co.

Field Service Manager

El Paso, TX · On-site

$80K - $110K/yr

Develops and manages yearly budget for the Field Service operation * Maintains and supplies all ... management experience Physical Demands & Competencies: * Standing, walking, talking, sitting, use ...

Flex Ltd

Field Service Manager

Henrico, VA · On-site

$121K - $166K/yr

Build a high-performing, engaged Field Service team through coaching, mentoring, performance management, and career development. * Foster a culture of accountability, safety, customer focus, and ...

Rule 5 Hire

MI · On-site

Management of Field Service Department - Providing comprehensive maintenance services and production support. * Coordinate with sales teams * Coordinate machine service calls at customer facilities

G&W Electric

Manager, Field Service

Bolingbrook, IL · On-site

$98K - $128K/yr

Manager, Field Service Provide a best-in-class experience for our customers by overseeing the day-to-day activities of field service technicians, coordinators, and 3 rd party service partners ...

Rule 5 Hire

MI · On-site

Management of Field Service Department - Providing comprehensive maintenance services and production support. * Coordinate with sales teams * Coordinate machine service calls at customer facilities

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Field Service Management information

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How much do field service management jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for field service management in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What is field service management?

Field Service Management (FSM) refers to the process of coordinating field operations, such as dispatching technicians, managing work orders, tracking vehicles, and ensuring timely service delivery outside of the company’s premises. FSM uses software and mobile tools to streamline scheduling, improve communication, and enhance customer satisfaction. Industries like telecommunications, utilities, healthcare, and manufacturing commonly rely on FSM to manage their teams and assets in the field.

What are the key skills and qualifications needed to thrive in field service management?

To excel in Field Service Management, you need expertise in operations management, scheduling, customer service, and a strong understanding of the industry you serve, often supported by a relevant degree or field experience. Familiarity with field service management software, mobile workforce solutions, and possibly certifications like FSM or Six Sigma is typical. Strong leadership, problem-solving, and communication skills help you coordinate teams and maintain high client satisfaction. These competencies are vital for optimizing service delivery, reducing downtime, and driving operational efficiency in field-based environments.

What are some common challenges faced by professionals in field service management, and how can they be addressed?

Professionals in Field Service Management often encounter challenges such as coordinating schedules for field technicians, ensuring timely communication between teams and clients, and managing unexpected changes or emergencies on-site. These issues can be mitigated by implementing robust scheduling and dispatch software, fostering strong communication channels, and investing in continuous training for field personnel. Staying adaptable and leveraging technology helps streamline operations and improve customer satisfaction.

What is the difference between Field Service Management vs Field Service Technician?

AspectField Service ManagementField Service Technician
Primary RoleOversees and coordinates field service operations, including scheduling, dispatching, and resource management.Performs on-site repairs, installations, and maintenance of equipment or systems.
Required CredentialsTypically includes management or technical certifications, experience in operations or logistics.Technical certifications or trade licenses relevant to specific equipment or systems.
Work EnvironmentOffice-based with field coordination; uses management software.Primarily on-site, working directly with clients and equipment.
Industry UsageUsed by companies managing large field service teams across industries like HVAC, telecom, and utilities.Performed by technicians in the field providing hands-on services.

In summary, Field Service Management involves overseeing and coordinating field operations, while Field Service Technicians focus on executing on-site technical tasks. Both roles are essential in the field service industry but differ in responsibilities and skill sets.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with higher earnings possible based on experience, industry, and location. They often oversee technicians, coordinate schedules, and ensure service quality, requiring strong organizational and leadership skills.

What does a field service management do?

A field service management professional oversees the scheduling, dispatching, and coordination of technicians or service personnel who perform on-site work. They ensure timely service delivery, manage customer interactions, and often use specialized software to track work orders and assets. The role requires strong organizational skills and knowledge of industry tools and safety protocols.

What does field service management do?

Field service management involves coordinating and overseeing technicians who perform on-site services such as repairs, installations, and maintenance. It includes scheduling, dispatching, and tracking work using tools like mobile apps and GPS technology to ensure efficient service delivery.
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Cities with the most Field Service Management job openings:

What states have the most Field Service Management jobs?

States with the most job openings for Field Service Management jobs include:

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The top searched job categories for Field Service Management jobs are:

Field Service Management jobs near you
Infographic showing various Field Service Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $51,407 per year, or $24.7 per hour.

Field Service Coordinator

IONNA

Raleigh, NC • On-site

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago

Job description

Field Service Coordinator

Reports To: Field Service Manager

This role requires a full-time onsite presence in Durham, NC, as well as weekend coverage

 

Target Base Range for this role is $65k-$80k, dependent upon experience.

 

Mission:

Repair Chargers Onsite

KPIs:

Ontime delivery: Onsite within SLA

Mean time to Repair (MTTR) Onsite: <3 hours

Yield: 95% success rate on site visits resolving issues

 

Job Summary

The Field Service Coordinator is responsible for scheduling, dispatching, and coordinating field service technicians. The ideal candidate is a highly motivated individual who is looking to join a high performance team and contribute to the success of field service operations within IONNA.

Key Responsibilities

  • Schedule and dispatch field service technicians to meet all SLAs during Weekends and assigned weekdays.
  • Monitor and manage daily service activities to ensure adherence to service level agreements (SLAs).
  • Track technician status, job progress, and completion through field service management systems.
  • Maintain accurate service records, work orders, customer information, and documentation.
  • Communicate with technicians to provide job details, technical information, and scheduling updates.
  • Collaborate with inventory and logistics teams to ensure parts, tools, and equipment are available for scheduled service activities.
  • Ship all necessary parts to ensure on time resolution in the field.   
  • Run reoccurring inventory counts to ensure full
  • Review completed work orders for accuracy, completeness, and proper closure.
  • Prepare and distribute service reports, performance metrics, and operational updates.

 

Required Qualifications

  • A minimum of 2 years of experience in service coordination, dispatching, scheduling, customer service, or a related field.
  • Ability to consistently work weekends and specific weekdays (Weekend coverage is a key component of this role)
  • Experience working within field service, maintenance, technical support, facilities management, or similar environments.
  • Proficiency with Salesforce CRM.
  • Strong organizational and multitasking skills.
  • Excellent verbal and written communication abilities.
  • Ability to lift parts up to 50lbs. 

IONNA is committed to fair and equitable compensation practices through a competitive base salary, as well as offering bonus programs, comprehensive benefits such as medical, dental, vision, life, 401(K), and paid holidays. Actual base salaries are based on several factors unique to each candidate, including but not limited to skill set, experience, certifications, and specific work location.

We are committed to an inclusive and diverse team. IONNA is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.

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