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Field Service Management Jobs (NOW HIRING)

Day Wireless Systems

Field Service Manager

Burlington, WA · On-site

$80K - $95K/yr

Provide leadership and direction to field service technicians, including scheduling, training, and performance management. · Overseeing service teams, coordinating service activities, and resolve or ...

Mintex Technology

Field Service Manager

Houston, TX · On-site

$130K - $140K/yr

Field Service Manager Location: Houston, TX Duration: Permanent/Full Time Salary: Up to 140K/Annual ... Ensures adequate inventory management to minimize quality of service. * Develops and implements ...

Day-Wireless-1

Field Service Manager

Burlington, WA · On-site

$90 - $120/hr

The Field Service Manager (FSM) is a versatile and experienced Supervisor that leads our field ... Project Management: Lead the planning, execution, and completion of service projects, ensuring ...

ABB

Field Service Lead - M&G

Canton, NC · Remote

Field Service Manager __ At ABB , we help industries run leaner and cleaner-and every person here plays a part. You're empowered to succeed, encouraged to grow, and the work you do helps run what ...

Pros Mechanics

Field Service Manager

Raleigh, NC · On-site

$100 - $120/hr

We are seeking an Experienced Field Service Manager to oversee a large team of Heavy Equipment ... Exceptional time management skills, and the ability to prioritize and complete all tasks required.

Field Operations

Manager, Field Service

Nederland, TX · On-site

As a Field Services Manager at Spectrum, you will guide fulfillment teams, oversee installations ... Monitor and review material management, inventory control, safety training and security procedures ...

GW Electric

$98K - $128K/yr

Manager, Field Service Provide a best-in-class experience for our customers by overseeing the day-to-day activities of field service technicians, coordinators, and 3rd party service partners ...

IPG Photonics

Field Service Supervisor

Oxford, MA · On-site

The Field Service Supervisor is responsible for the day-to-day leadership and execution of regional ... The successful candidate will coach and develop field personnel, manage escalations, drive employee ...

Inframark

Field Service Manager

Norcross, GA · On-site

$90 - $150/hr

Staffing, Training & Performance Management * Oversee hiring, staffing, and resource planning to ... Hands-On Field Support * Perform Field Service work as needed to stay technically familiar with ...

Pros Mechanics

Field Service Manager

Raleigh, NC

$100K - $120K/yr

We are seeking an Experienced Field Service Manager to oversee a large team of Heavy Equipment ... Should have a minimum of 5 years' experience previously working in a management capacity in the ...

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Field Service Management information

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How much do field service management jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for field service management in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What is field service management?

Field Service Management (FSM) refers to the process of coordinating field operations, such as dispatching technicians, managing work orders, tracking vehicles, and ensuring timely service delivery outside of the company’s premises. FSM uses software and mobile tools to streamline scheduling, improve communication, and enhance customer satisfaction. Industries like telecommunications, utilities, healthcare, and manufacturing commonly rely on FSM to manage their teams and assets in the field.

What are the key skills and qualifications needed to thrive in field service management?

To excel in Field Service Management, you need expertise in operations management, scheduling, customer service, and a strong understanding of the industry you serve, often supported by a relevant degree or field experience. Familiarity with field service management software, mobile workforce solutions, and possibly certifications like FSM or Six Sigma is typical. Strong leadership, problem-solving, and communication skills help you coordinate teams and maintain high client satisfaction. These competencies are vital for optimizing service delivery, reducing downtime, and driving operational efficiency in field-based environments.

What are some common challenges faced by professionals in field service management, and how can they be addressed?

Professionals in Field Service Management often encounter challenges such as coordinating schedules for field technicians, ensuring timely communication between teams and clients, and managing unexpected changes or emergencies on-site. These issues can be mitigated by implementing robust scheduling and dispatch software, fostering strong communication channels, and investing in continuous training for field personnel. Staying adaptable and leveraging technology helps streamline operations and improve customer satisfaction.

What is the difference between Field Service Management vs Field Service Technician?

AspectField Service ManagementField Service Technician
Primary RoleOversees and coordinates field service operations, including scheduling, dispatching, and resource management.Performs on-site repairs, installations, and maintenance of equipment or systems.
Required CredentialsTypically includes management or technical certifications, experience in operations or logistics.Technical certifications or trade licenses relevant to specific equipment or systems.
Work EnvironmentOffice-based with field coordination; uses management software.Primarily on-site, working directly with clients and equipment.
Industry UsageUsed by companies managing large field service teams across industries like HVAC, telecom, and utilities.Performed by technicians in the field providing hands-on services.

In summary, Field Service Management involves overseeing and coordinating field operations, while Field Service Technicians focus on executing on-site technical tasks. Both roles are essential in the field service industry but differ in responsibilities and skill sets.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with higher earnings possible based on experience, industry, and location. They often oversee technicians, coordinate schedules, and ensure service quality, requiring strong organizational and leadership skills.

What does a field service management do?

A field service management professional oversees the scheduling, dispatching, and coordination of technicians or service personnel who perform on-site work. They ensure timely service delivery, manage customer interactions, and often use specialized software to track work orders and assets. The role requires strong organizational skills and knowledge of industry tools and safety protocols.

What does field service management do?

Field service management involves coordinating and overseeing technicians who perform on-site services such as repairs, installations, and maintenance. It includes scheduling, dispatching, and tracking work using tools like mobile apps and GPS technology to ensure efficient service delivery.
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Field Service Management jobs near you
Infographic showing various Field Service Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $51,407 per year, or $24.7 per hour.

Field Service Manager

Day Wireless Systems

Burlington, WA • On-site

Other

Posted 24 days ago

Day Wireless Systems rating

8.0

Company rating: 8.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

26th of 99 rated telecommunications companies

Job description

Position Overview:

The Field Service Manager (FSM) is a versatile and experienced Supervisor that leads our field operations. This role will involve supervising field service technicians, overseeing projects, and providing exceptional customer service. The Field Service Manager will also work with the Area Services Managers or Operations Managers on business development, budget planning and financial reporting.


Roles & Responsibilities:

* Supervise technical staff: Provide leadership and direction to field service technicians, including scheduling, training, and performance management.

* Overseeing service teams, coordinating service activities, and resolve or escalate service issues.

* Project Management: Lead the planning, execution, and completion of service projects, ensuring adherence to project timelines, budgets, and quality standards.

* Technical Support: Serve as a technical resource for field service technicians, providing guidance on troubleshooting complex issues and implementing solutions.

* Customer Communication: Maintain regular communication with customers to understand their service needs, address concerns or inquiries, and ensure satisfaction with service delivery.

* Quality Assurance: Conduct inspections and audits of service work to ensure compliance with company standards, industry regulations, and customer requirements.

* Safety Compliance: Enforce safety protocols and procedures to promote a safe working environment for field service technicians and ensure compliance with occupational health and safety regulations.

* Inventory Management: Manage inventory levels of equipment, tools, and materials necessary for field service operations, coordinating procurement and replenishment as needed.

* Documentation and Reporting: Maintain accurate records of service activities, including work orders, service reports, and documentation of customer interactions. Prepare regular reports on service performance and key metrics.

* Continuous Improvement: Identify opportunities for process improvements, efficiency gains, and cost savings.

* Implement best practices and initiatives to enhance service delivery and customer satisfaction.

* Manage multiple complex projects simultaneously

* Plan schedule (crew schedule, customer contact, site access, contact subcontractor, inform supervisor, order parts) and manage logistics of job

* Manage financial results of individual jobs and overall department profit and loss statement

* Perform job walks and create bids to procure consistent and profitable work for the crews to perform


Education and/or Experience:


* Bachelor's degree in a relevant field or equivalent work experience.

* Minimum eight or more years related experience and/or training; or equivalent combination of education and experience.

* Proven experience in field service operations, with previous experience in a supervisory or leadership role.

* Strong technical expertise in wireless communication systems, including installation, maintenance, and troubleshooting.

* Excellent leadership and communication skills, with the ability to motivate and inspire a team.

* Solid understanding of project management principles and practices.

* Commitment to safety, quality, and customer service excellence.

* Proficiency in Microsoft Office Suite and other relevant software applications.


Licenses, Certifications:


* Valid Driver's license

* FCC GROL or other appropriate certifications


Company Overview:

Day Wireless Systems is the largest full-service wireless integrator in the West. We provide design, construction, licensing, sales, service, rentals, installation, and maintenance for a wide range of wireless voice, data, and video applications.

Founded in 1969, today we have 30 locations and 400+ employees in California, Oregon, Washington, Idaho, Wyoming, and Utah. Day Wireless employees enjoy the opportunity to grow and transfer within our many locations and business divisions.

Disclaimer:

Day Management Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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