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Field Service Management Jobs (NOW HIRING)

Rule 5 Hire

MI · On-site

Management of Field Service Department - Providing comprehensive maintenance services and production support. * Coordinate with sales teams * Coordinate machine service calls at customer facilities

Day Wireless Systems

Field Service Manager

Burbank, CA · On-site

The Field Service Manager (FSM) is a versatile and experienced Supervisor that leads our field ... Project Management: Lead the planning, execution, and completion of service projects, ensuring ...

G&W Electric

Manager, Field Service

Bolingbrook, IL · On-site

$98K - $128K/yr

Manager, Field Service Provide a best-in-class experience for our customers by overseeing the day-to-day activities of field service technicians, coordinators, and 3rd party service partners ...

Dead River Company

Field Service Manager

Auburn, ME

Essential Functions: 1. Assumes responsibility for the overall performance and management of the ... The Field Service Manager must have a Master Oil Burner License and CETP propane certification.

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How much do field service management jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for field service management in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Field Service Management, and why are they important?

To excel in Field Service Management, you need expertise in operations management, scheduling, customer service, and a strong understanding of the industry you serve, often supported by a relevant degree or field experience. Familiarity with field service management software, mobile workforce solutions, and possibly certifications like FSM or Six Sigma is typical. Strong leadership, problem-solving, and communication skills help you coordinate teams and maintain high client satisfaction. These competencies are vital for optimizing service delivery, reducing downtime, and driving operational efficiency in field-based environments.

What is the difference between Field Service Management vs Field Service Technician?

AspectField Service ManagementField Service Technician
Primary RoleOversees and coordinates field service operations, including scheduling, dispatching, and resource management.Performs on-site repairs, installations, and maintenance of equipment or systems.
Required CredentialsTypically includes management or technical certifications, experience in operations or logistics.Technical certifications or trade licenses relevant to specific equipment or systems.
Work EnvironmentOffice-based with field coordination; uses management software.Primarily on-site, working directly with clients and equipment.
Industry UsageUsed by companies managing large field service teams across industries like HVAC, telecom, and utilities.Performed by technicians in the field providing hands-on services.

In summary, Field Service Management involves overseeing and coordinating field operations, while Field Service Technicians focus on executing on-site technical tasks. Both roles are essential in the field service industry but differ in responsibilities and skill sets.

What is Field Service Management?

Field Service Management (FSM) refers to the process of coordinating field operations, such as dispatching technicians, managing work orders, tracking vehicles, and ensuring timely service delivery outside of the company’s premises. FSM uses software and mobile tools to streamline scheduling, improve communication, and enhance customer satisfaction. Industries like telecommunications, utilities, healthcare, and manufacturing commonly rely on FSM to manage their teams and assets in the field.

What are some common challenges faced by professionals in Field Service Management, and how can they be addressed?

Professionals in Field Service Management often encounter challenges such as coordinating schedules for field technicians, ensuring timely communication between teams and clients, and managing unexpected changes or emergencies on-site. These issues can be mitigated by implementing robust scheduling and dispatch software, fostering strong communication channels, and investing in continuous training for field personnel. Staying adaptable and leveraging technology helps streamline operations and improve customer satisfaction.
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Field Service Management jobs near you
Infographic showing various Field Service Management job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 56% Full Time, 40% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $51,407 per year, or $24.7 per hour.
Field Service Manager

Field Service Manager

Rule 5 Hire

MI • On-site

Full-time

Posted 22 days ago

Job description

Our client in Macomb County, MI who supplies full-service MRO solutions including component-level repairs is seeking a Field Service Manager to join their growing team. From reducing downtime to increasing reliability, the Field Service Manager is responsible for building strong customer relationships, achieving excellent customer satisfaction levels, and the growth of customer portfolios.

Responsibilities

  • Management of Field Service Department - Providing comprehensive maintenance services and production support.
  • Coordinate with sales teams
  • Coordinate machine service calls at customer facilities
  • Support installations, training, and commissioning at job sites
  • Effectively communicate with customers to diagnose and advise on their needs
  • Developing new customers and leads
  • Provide technical input to customers
  • Effectively quote jobs and manage the quoting/bidding process
  • Leading teams of skilled mechanical and electrical service technicians
  • Review and approve field service reports
  • Providing Technical Support Services, preventative maintenance solutions, Emergency repairs, and customized on-site training for customers.


Requirements

  • Hands-on Manufacturing/Automation technical experience required
  • Management experience in applicable arena required
  • Customer-facing experience required
  • Must be willing to travel to customer sites within the US.
  • Bachelor's Degree preferred OR equivalent work experience
Employment Type: FULL_TIME

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