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Director Field Service Jobs (NOW HIRING)

Samsara

Sr. Director, Field Activation

$150K - $215K/yr

... construction, field services, transportation, and manufacturing - and we are excited to help ... Direct experience as a frontline sales manager in addition to individual contributor sales ...

Zerova Tech

Director, Support & Field Service

Fremont, CA · On-site

$180K - $210K/yr

Director, Support & Field Service Location: Fremont, California (On-Site) Company: Zerova Technologies About Zerova Technologies Zerova Technologies is a global leader in white-label EV charging ...

Zerova Tech

Director, Support & Field Service

Fremont, CA · On-site

$180K - $210K/yr

Director, Support & Field Service Location: Fremont, California (On-Site) Company: Zerova Technologies About Zerova Technologies Zerova Technologies is a global leader in white-label EV charging ...

AMS Group, Inc

Field Service Lead

Stevensville, MD · On-site

This position leads by example through direct field engagement, advanced technical expertise, sound engineering judgment, and sustained operational success. The Field Service Lead serves as the ...

AMS Group, Inc.

Field Service Lead

Stevensville, MD · On-site

This position leads by example through direct field engagement, advanced technical expertise, sound engineering judgment, and sustained operational success. The Field Service Lead serves as the ...

CSG

Customer Service Field Manager

Fletcher, NC · On-site

$80K - $90K/yr

Leadership capability to direct field activity and handle service escalations. Italian language fluency (spoken and written) is required. Availability to work onsite. Compensation Salary: $80,000-$90 ...

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How much do director field service jobs pay per year?

As of Aug 15, 2026, the average yearly pay for director field service in the United States is $99,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $141,000.00 per year, depending on experience, location, and employer.

What are the main challenges faced by a Director Field Service, and how can they be effectively managed?

Directors of Field Service often encounter challenges such as overseeing geographically dispersed teams, ensuring consistent service quality, and reacting quickly to unexpected customer issues. Effectively managing these challenges involves establishing robust communication channels, implementing strong performance metrics, and leveraging technology to monitor operations in real time. Building strong relationships with both customers and field teams is also essential to foster trust and ensure quick resolution of issues. Continuous training and investing in staff development help address skills gaps and improve overall team performance.

What does a director field service do?

A director of field service oversees the planning, coordination, and management of on-site service operations, ensuring customer needs are met efficiently. They supervise field technicians, develop service strategies, and often use tools like service management software to optimize workflows and maintain quality standards.

What is a Director Field Service?

A Director of Field Service is responsible for overseeing and managing a company's field service operations, ensuring high-quality customer support and efficient service delivery. They develop strategies to optimize field operations, manage service teams, and implement best practices to improve productivity and customer satisfaction. This role often involves coordinating with other departments, analyzing performance metrics, and ensuring compliance with industry standards. Effective leadership, problem-solving skills, and a strong technical background are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Director Field Service?

To thrive as a Director Field Service, you need extensive experience in field service operations, leadership, and strategic planning, often supported by a bachelor’s degree in engineering, business, or a related field. Familiarity with field service management software, CRM systems, and certifications such as Six Sigma or PMP are commonly expected. Outstanding communication, problem-solving, and team management abilities set top candidates apart. These skills are crucial for optimizing service delivery, leading large teams, and ensuring high customer satisfaction across multiple locations.

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Director Field Service jobs near you
Infographic showing various Director Field Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $99,965 per year, or $48.1 per hour.

Director, Field Programs

The Herald Group

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

The Herald Group is looking for a highly motivated, career-oriented individual with strong knowledge of issue advocacy, public affairs and strategic communications. The candidate should possess excellent interpersonal skills as well as exceptional writing and verbal communication ability. Director candidates should be team players and able to handle multiple tasks and accounts at the same time. Strategy development as it relates to public policy is required. In this role, strong existing relationships with field teams across multiple states are expected. Thorough knowledge of external field organization expertise, skill sets and past successes is required.

The Herald Group is a full service, bipartisan public affairs firm in Washington, DC, that provides strategic communications counsel to major corporations, trade associations and other organizations seeking to advance public policy positions in federal and state legislative arenas. We provide a fast-paced, energetic work environment, and this position will have daily interaction with senior staff and clients. This is a full time, paid position.

RESPONSIBILITIES:

Assignments may include but are not limited to:

  • Develop & implement grassroots and localized communications strategies to further business and/or policy objectives.
  • Develop and cultivate relationships with THG’s nationwide network of field operatives and function as a point of contact from a business perspective.
  • Manage multi-state and/or multi-market campaigns on behalf of a number of clients; acting as a liaison between the THG account team and field teams.
  • Provide strategic and tactical direction to field teams and manage teams on a day-to-day basis.
  • Recruit and mobilize new field operatives.
  • Coordinate field-specific billing with accounting department and oversee internal financials of field projects.
  • Proactively seek field-specific new business opportunities for new and existing clients.

Requirements

  • 4-8 years of public policy communications experience managing or directing field teams and programs. Agency experience preferred.
  • Strong understanding of grassroots and grasstops field campaigns, while managing the profitability and functions of field team engagement.
  • Possess strong organizational skills and ability to manage detailed reporting, including budget trackers and influencer targeting lists.
  • Ability to communicate and problem solve with field teams, create productive working relationships with field networks and lead field team calls on behalf of client projects.

Benefits

The Herald Group presents unique opportunities for advancement of innovative professionals seeking to excel in a growing, fast-paced environment.

Benefits include

  • Health, Dental & Vision plans for all employees
  • 401(k) Plan with matching & profit sharing
  • 4 weeks of PTO your first year
  • Paid Parental Leave program
  • Transportation subsidy
  • In-office & work-from-home hybrid schedule