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Director Field Service Jobs (NOW HIRING)

INNIO

Field Services Director

Houston, TX · On-site

The Field Service Director is responsible for the safe, efficient and profitable delivery of all field service activities within the assigned geographic region. The role provides leadership to Senior ...

ClearChoice Management Services, LLC

$155 - $170/hr

ClearChoice provides administrative and non-clinical services to dental implant centers, a network ... The Senior Director of Field Performance serves as a key leader responsible for driving sales ...

ClearChoice

Senior Director Field Performance

ClearChoiceHoldings is a provider in practice management services to a network of affiliated same ... The Senior Director of Field Performance serves as a key leader responsible for ...

The Aspen Group

$155 - $170/hr

ClearChoice provides administrative and non-clinical services to dental implant centers, a network ... The Senior Director of Field Performance serves as a key leader responsible for driving sales ...

Addison Group

Field Service Engineer

Houston, TX · Remote

$40 - $50/hr

Field Service Engineer - Marine Diesel Engines Location: Houston, TX Compensation: $40.00 - $50.00 ... Direct field teams during maintenance of 2-stroke and 4-stroke diesel engines and related systems

Addison Group

Field Service Engineer

Houston, TX · Remote

$40 - $50/hr

Field Service Engineer - Marine Diesel Engines Location: Houston, TX Compensation: $40.00 - $50.00 ... Direct field teams during maintenance of 2-stroke and 4-stroke diesel engines and related systems

Lambert Nemec Group

Field Service Engineer

Fort Myers, FL · On-site

$70K - $85K/yr

Field Service Engineer Position Overview: Lambert Nemec Group is partnering with a respected and ... This role is ideal for a travel-resilient, self-directed individual contributor who thrives outside ...

Clear Choice

Senior Director Field Performance

IL

ClearChoice provides administrative and non-clinical services to dental implant centers, a network ... In 2022 we received "Top 150 Places to Work" by the Denver Post. ​ The Senior Director of Field ...

Intapp

Director, GTM Field Effectiveness

Charlotte, NC · On-site

$140 - $210/hr

Director, Field EffectivenessSkip to main contentWe use cookies to make the safest and most ... Partner with sales, customer success, and professional services leadership to align on capability ...

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How much do director field service jobs pay per year?

As of Sep 5, 2026, the average yearly pay for director field service in the United States is $99,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $141,000.00 per year, depending on experience, location, and employer.

What is a Director Field Service?

A Director of Field Service is responsible for overseeing and managing a company's field service operations, ensuring high-quality customer support and efficient service delivery. They develop strategies to optimize field operations, manage service teams, and implement best practices to improve productivity and customer satisfaction. This role often involves coordinating with other departments, analyzing performance metrics, and ensuring compliance with industry standards. Effective leadership, problem-solving skills, and a strong technical background are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Director Field Service?

To thrive as a Director Field Service, you need extensive experience in field service operations, leadership, and strategic planning, often supported by a bachelor’s degree in engineering, business, or a related field. Familiarity with field service management software, CRM systems, and certifications such as Six Sigma or PMP are commonly expected. Outstanding communication, problem-solving, and team management abilities set top candidates apart. These skills are crucial for optimizing service delivery, leading large teams, and ensuring high customer satisfaction across multiple locations.

What are the main challenges faced by a Director Field Service, and how can they be effectively managed?

Directors of Field Service often encounter challenges such as overseeing geographically dispersed teams, ensuring consistent service quality, and reacting quickly to unexpected customer issues. Effectively managing these challenges involves establishing robust communication channels, implementing strong performance metrics, and leveraging technology to monitor operations in real time. Building strong relationships with both customers and field teams is also essential to foster trust and ensure quick resolution of issues. Continuous training and investing in staff development help address skills gaps and improve overall team performance.

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Director Field Service jobs near you
Infographic showing various Director Field Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $99,965 per year, or $48.1 per hour.

Field Services Director

INNIO

Houston, TX • On-site

Full-time

Posted 17 days ago

Key responsibilities

  • Lead all field service activities within the assigned region, ensuring safe execution and consistent service quality.

  • Own the operational performance of the region by developing improvement plans, managing resources, and supporting long-term growth.

  • Lead and develop senior managers and technicians, fostering a high-performance culture focused on safety, accountability, and customer satisfaction.

Job description

Description
About INNIO Group:
INNIO Group is a global distributed energy solutions provider that delivers reliable, flexible, transient, decentralized, modular and efficient power. With a track record of innovation, INNIO designs, manufactures and services high-performance power systems under its Jenbacher and Waukesha brands. The company delivers power for applications including data centers, microgrids, grid stabilization, industrial energy and gas compression.
INNIO operates a global installed base across approximately 100 countries as of December 31, 2025, supported by a resilient, high-margin services business that delivers long-term, recurring revenues across the full equipment lifecycle. As electricity demand accelerates-driven by AI, electrification and grid constraints-INNIO enables scalable, behind-the-meter power generation with high efficiency, fast start capability, strong transient performance and fuel flexibility, including hydrogen-ready solutions. INNIO employs over 5,000 people worldwide and is committed to moving energy forward.
Position Summary:
The Field Service Director is responsible for the safe, efficient and profitable delivery of all field service activities within the assigned geographic region. The role provides leadership to Senior Managers, Area Managers and Field Service Technicians while ensuring consistent service quality, customer satisfaction, technician development and operational performance.
The Field Service Director has full ownership and accountability for all operational activities, field execution, technician performance, service quality, safety performance and customer responsiveness within the assigned region.
The role is responsible for ensuring the region achieves its operational objectives while supporting the broader commercial, technical and strategic objectives of the North American Service organization.
The Field Service Director serves as the senior operational leader for the region and is accountable for developing a high-performing organization capable of delivering exceptional customer support, technical excellence and sustainable business growth.
Key Responsibilities:
  • Operational Leadership
    • Lead all field service activities within the assigned region.
    • Ensure safe execution of maintenance, troubleshooting, outage and emergency response activities.
    • Deliver consistent service quality across all assigned teams.
    • Drive standardization of field service processes and working practices.
    • Ensure compliance with company procedures and OEM requirements.
    • Provide leadership during significant customer events, outages and escalations.

  • Regional Ownership
    • Own the operational performance of the assigned region.
    • Develop and execute regional improvement plans.
    • Ensure sufficient resources, leadership and technical capability exist to support customer requirements.
    • Drive accountability for regional safety, quality, productivity and customer satisfaction performance.
    • Act as the senior operational representative for the region.
    • Support long-term regional growth and workforce development planning.

  • Team Leadership
    • Lead and develop Senior Managers - Field Service Operations.
    • Build a high-performance culture focused on safety, accountability and customer satisfaction.
    • Support succession planning and leadership development.
    • Drive technician engagement and retention initiatives.
    • Manage organizational change effectively.

  • Resource Management
    • Ensure appropriate staffing levels and technician deployment.
    • Monitor technician utilization and productivity.
    • Support workforce planning and recruitment activities.
    • Optimize regional coverage and response capability.

  • Customer Management
    • Maintain relationships with key customers.
    • Support escalation management for significant service events.
    • Ensure customer issues are resolved professionally and promptly.
    • Promote a customer-focused culture throughout the organization

  • Cross-Functional Leadership
    • Work closely with the Service Commercial Director, Director of Technical Services and Quality, Safety, Environmental & Health leadership to achieve overall organizational objectives.
    • Ensure operational execution supports commercial commitments, contract obligations and customer expectations.
    • Support the success of other departments through proactive communication, joint planning and shared accountability.
    • Resolve cross-functional challenges constructively and in the best interests of customers, employees and the business.
    • Promote a culture of "One Service Organization" rather than departmental ownership.

  • Performance Management
    • Own regional service KPIs.
    • Review productivity, backlog, response times and quality metrics.
    • Lead continuous improvement initiatives.
    • Support achievement of revenue and margin targets.

INNIO offers a great work environment, professional development, challenging careers, and competitive compensation. INNIO is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.

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