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Director Field Service Jobs in Indiana (NOW HIRING)

Flowserve

Field Service Technician

Portage, IN · On-site

The Field Service Technician installs, commissions, monitors, troubleshoots, and repairs Flowserve ... Responsibilities & Requirements: - Make direct, in-person service calls in response to customer ...

Flowserve

Field Service Technician

Portage, IN · On-site

The Field Service Technician installs, commissions, monitors, troubleshoots, and repairs Flowserve ... Responsibilities & Requirements: - Make direct, in-person service calls in response to customer ...

Promachbuilt

Field Service Technician

Huntington, IN · On-site

Shuttleworth is seeking a field service technician who installs, repairs, rebuilds and maintains ... Technicians are also responsible for overseeing/directing work performed by the customer ...

Clean Harbors

Field Service Foreman

Fort Wayne, IN · On-site

$15.63 - $41.54/hr

This position will be responsible for the direct supervision of the Field Technicians. Forepersons ... Manage large scale field service and emergency response projects when directed * Engage in ...

Clean Harbors

Field Service Foreman

Fort Wayne, IN · On-site

$15.63 - $41.54/hr

This position will be responsible for the direct supervision of the Field Technicians. Forepersons ... Manage large scale field service and emergency response projects when directed * Engage in ...

Clean Harbors

Field Service Foreman

Gary, IN · On-site

$15.63 - $41.54/hr

This position will be responsible for the direct supervision of the Field Technicians. Forepersons ... Manage large scale field service and emergency response projects when directed * Engage in ...

Clean Harbors

Field Service Foreman

East Chicago, IN

$26 - $30/hr

Clean Harbors in East Chicago, IN is seeking a Field Service Foreperson to join our safety ... This position will be responsible for the direct supervision of the Field Technicians. Forepersons ...

Clean Harbors

Field Service Foreman

Fort Wayne, IN · On-site

$15.63 - $41.54/hr

This position will be responsible for the direct supervision of the Field Technicians. Forepersons ... Manage large scale field service and emergency response projects when directed * Engage in ...

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All JobsField Service JobsDirector Field Service JobsDirector Field Service Jobs in Indiana

Director Field Service information

See Indiana salary details

$43.8K

$95.1K

$137.5K

How much do director field service jobs pay per year?

As of Aug 23, 2026, the average yearly pay for director field service in Indiana is $95,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,100.00 and $134,200.00 per year, depending on experience, location, and employer.

What is a Director Field Service?

A Director of Field Service is responsible for overseeing and managing a company's field service operations, ensuring high-quality customer support and efficient service delivery. They develop strategies to optimize field operations, manage service teams, and implement best practices to improve productivity and customer satisfaction. This role often involves coordinating with other departments, analyzing performance metrics, and ensuring compliance with industry standards. Effective leadership, problem-solving skills, and a strong technical background are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Director Field Service?

To thrive as a Director Field Service, you need extensive experience in field service operations, leadership, and strategic planning, often supported by a bachelor’s degree in engineering, business, or a related field. Familiarity with field service management software, CRM systems, and certifications such as Six Sigma or PMP are commonly expected. Outstanding communication, problem-solving, and team management abilities set top candidates apart. These skills are crucial for optimizing service delivery, leading large teams, and ensuring high customer satisfaction across multiple locations.

What are the main challenges faced by a Director Field Service, and how can they be effectively managed?

Directors of Field Service often encounter challenges such as overseeing geographically dispersed teams, ensuring consistent service quality, and reacting quickly to unexpected customer issues. Effectively managing these challenges involves establishing robust communication channels, implementing strong performance metrics, and leveraging technology to monitor operations in real time. Building strong relationships with both customers and field teams is also essential to foster trust and ensure quick resolution of issues. Continuous training and investing in staff development help address skills gaps and improve overall team performance.

What are the most commonly searched types of Field Service jobs in Indiana?

The most popular types of Field Service jobs in Indiana are:

What are popular job titles related to Director Field Service jobs in Indiana?

For Director Field Service jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Director Field Service jobs in Indiana look for?

The top searched job categories for Director Field Service jobs in Indiana are:

What cities in Indiana are hiring for Director Field Service jobs?

Cities in Indiana with the most Director Field Service job openings:

Director Field Service jobs near you
Infographic showing various Director Field Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $95,123 per year, or $45.7 per hour.

Director of Field Service

Aptura Group

Indianapolis, IN • On-site

Full-time

Posted 6 days ago

Job description

JobSummary - The Director of Field Service is responsible for driving continuous enhancement and optimization of field service operations for the CIH field service teams. They are ultimately responsible for our On Time and Complete (OTAC) KPI for field service along with billable utilization and quality.
The Director of Field Service is accountable for:
  • Maintaining a safe, clean, productive, and timely work environment for both self, team members, and customers.
  • Provide leadership, development, and accountability to assigned managers.
  • Manage escalations and collaborate with business leaders for rapid resolutions.
  • Foster a professional, customer-centric culture with a solutions-oriented approach.
  • Optimize team utilization (85%+ target) through improved scheduling, job tracking, and automation tools.
  • Coordinate with CIH sales teams, project managers and other departments as required to ensure accurate receipt, issue resolution, and on time delivery / production of all CIH Indianapolis Work Orders
  • Maintain an excellent culture including accountability and recognition program development and measured through our centralized employee Net Promoter Score (eNPS).
  • Maintain 100% weekly time allocation on all technicians.
  • Ensure high quality by maintaining low incomplete rates, return rates, and warranty work order generation.
  • Ensure all work orders are executed inside of agreed upon SLA's
  • Evaluate and implement cutting-edge field service management tools, software, and mobile solutions to optimize efficiency and performance.
  • Submit timely reports for review to the VP of Operations.
  • Actively Contribute to broader operational strategy and continuous service evolution.

Essential Functions
  • Instill and maintain a safety-first mindset in all positions throughout the warehouse and shops.
  • Collaborating with internal and external customers to ensure on-time-and-complete work orders.
  • Facilitating process improvement discussions and root cause analysis to identify opportunities.
  • Design proposals and assist with execution on process improvement plans.
  • Utilize company computer systems to update and maintain inventory.
  • Coaching team members and conducting performance reviews as required.
  • Participate in department leadership meetings, scorecard updates, and long-term improvement projects.
  • Utilize company vehicles and equipment according to CIH's policies and applicable laws.

Experience & Other Requirements
  • 10+ years of relevant experience in commercial construction.
  • 5+ years in a field service or field installation leadership role.
  • Experience in commercial hardware, doors, frames, and low-voltage access control systems installation and service.
  • Pre-employment background and drug screening.
  • No issue with repetitive use of fingers and hands, standing, squatting, bending and lifting up to 40lbs.
  • Able to sit for long periods. Also, occasionally work at heights off of ladders, scaffolding, lifts, platforms, etc.
  • Experienced with Microsoft Office Suite and Microsoft Excel.

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