1

Field Service Manager Jobs in Indiana (NOW HIRING)

Field Service Technician

South Bend, IN · On-site

$23.50 - $28.50/hr

This position reports to the Regional Service Manager or Field Service Supervisor. Responsibilities: * Can provide technical training on most aspects of installations, theme changes, game software ...

This position reports to the Regional Service Manager or Field Service Supervisor. Responsibilities * Can provide technical training on most aspects of installations, theme changes, game software ...

Field Service Technician

South Bend, IN · On-site

$23.50 - $28.50/hr

This position reports to the Regional Service Manager or Field Service Supervisor. Responsibilities: * Can provide technical training on most aspects of installations, theme changes, game software ...

next page

Showing results 1-20

Field Service Manager information

See Indiana salary details

$28.1K

$70.2K

$126.6K

How much do field service manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for field service manager in Indiana is $70,175.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $78,000.00 per year, depending on experience, location, and employer.

How does a Field Service Manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

What are Field Service Managers?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a Field Service Manager, and why are they important?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.
What are the most commonly searched types of Field Service jobs in Indiana? The most popular types of Field Service jobs in Indiana are:
What are popular job titles related to Field Service Manager jobs in Indiana? For Field Service Manager jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Field Service Manager jobs? Cities in Indiana with the most Field Service Manager job openings:
Infographic showing various Field Service Manager job openings in Indiana as of May 2026, with employment types broken down into 95% Full Time, 3% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $70,175 per year, or $33.7 per hour.

Field Service Coordinator

Atlas Copco

Michigan City, IN

Other

Posted 12 days ago


Atlas Copco rating

8.3

Company rating: 8.3 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

86th of 417 rated machine equipment manufacturers


Job description

Your role

As a Service Coordinator, your mission is to support the VTS Field Service and Service Sales teams by scheduling field service repairs of vacuum equipment and providing regular updates to the Field Service Manager and Business Line Manager. You will report to the Workshop Manager.

You will:

Administer the forward planning of all open orders, ensuring that service department requirements are met in a timely and efficient manner.
Support the VTS Field Service Manager and coordinate Field Service Engineers' work schedules to maximize efficiency and minimize work in progress.
Ensure orders are correctly allocated and released to the FSE before the scheduled visit date.
Ensure all parts are available and located in the FSE's storage area or at the customer site prior to the visit.
Liaise with customers via phone or email to arrange and confirm service visits, ensuring they are fully informed of the work to be completed and the scheduled date.
Enter and maintain all orders to ensure work is correctly allocated, enabling quality reports to be generated through SAP reporting facilities and other tools.
Regularly liaise with the Business Development Manager, Field Service Manager, FSEs, internal departments, and other Service Centers to expedite customer requests.
Regularly liaise with the Business Development Manager and Field Service Manager to identify and resolve operational or planning issues effectively and efficiently.
Collate information from FSEs to accurately record and maintain customer records and information.
Maintain the open service issues log and support weekly online review meetings.
Undertake ad hoc project work as required.

To succeed, you will need

We encourage you to apply even if you do not meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Minimum of 2 years of relevant service coordination and/or dispatch experience.
High school diploma required; some college preferred.
Experience working in a fast-paced and complex environment, with the ability to coordinate effectively, adapt to changing plans, and think ahead.
Strong analytical and planning skills.
Strong knowledge of CRM systems; SAP or C4C experience preferred.
Ability to work in a high-stress environment while maintaining a calm and professional demeanor.
Excellent planning capabilities with a focus on continuous improvement.
Strong empathy and commitment to internal and external customer service.
Good business understanding and cost consciousness.
Clear and effective verbal and written communication skills.
Ability to multitask proficiently and adapt to frequently changing priorities.
Excellent verbal and written English skills.
Comfort with frequent phone communication.
Proficiency in Microsoft Office, including Word and Excel.

In return, we offer
  • Culture of trust and accountability
  • Lifelong learning and career growth
  • Innovation powered by people
  • Comprehensive compensation and benefits
  • Health and well-being
Job location

This role requires you to work on-site at our office in Michigan City, IN, United States. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

#UWK

Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.


What Atlas Copco employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom