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Service Operations Manager Jobs in Indiana (NOW HIRING)

Meineke

Service Operations Manager

Indianapolis, IN · On-site

$50K - $52K/yr

If you are passionate about the automotive industry and have a strong desire to help customers, we encourage you to apply for the position of Service Operations Manager. Join our team today!

Meineke

Service Operations Manager

Indianapolis, IN · On-site

$50K - $52K/yr

If you are passionate about the automotive industry and have a strong desire to help customers, we encourage you to apply for the position of Service Operations Manager. Join our team today!

Burlington

Operations Service Manager

Fort Wayne, IN · On-site

$20 - $26.65/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Clean Team

Operations Manager

Indianapolis, IN · On-site

Operations Manager Location: Indianapolis, IN Schedule: Full-Time | Mid-Day Shift (11 AM to 8 PM ... Service Delivery: Guarantee uninterrupted service across all customer locations, support new ...

Clean Team

Operations Manager

Indianapolis, IN · On-site

Operations Manager Location: Indianapolis, IN Schedule: Full-Time | Mid-Day Shift (11 AM to 8 PM ... Service Delivery: Guarantee uninterrupted service across all customer locations, support new ...

Clean Team

Operations Manager

Indianapolis, IN · On-site

Operations Manager Location: Indianapolis, IN Schedule: Full-Time | Mid-Day Shift (11 AM to 8 PM ... Service Delivery: Guarantee uninterrupted service across all customer locations, support new ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Indiana

Service Operations Manager information

See Indiana salary details

$33.8K

$74.8K

$124.7K

How much do service operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for service operations manager in Indiana is $74,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,100.00 and $90,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

How much is an operations manager paid?

The average salary for a Service Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized sectors.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in service and manufacturing environments. Understanding these components is essential for a Service Operations Manager to ensure smooth operations and customer satisfaction.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

What should an operations manager be paid?

The salary for a Service Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Factors such as certifications, team size, and company size can influence compensation levels.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Indiana? The most popular types of Service Operations jobs in Indiana are:
What are popular job titles related to Service Operations Manager jobs in Indiana? For Service Operations Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in Indiana look for? The top searched job categories for Service Operations Manager jobs in Indiana are:
What cities in Indiana are hiring for Service Operations Manager jobs? Cities in Indiana with the most Service Operations Manager job openings:
Service Operations Manager jobs near you

Service Operations Manager

Meineke - 1832

Indianapolis, IN • On-site

$50K - $52K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 27 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Opportunity for advancement
  • Training & development
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Job description:
Invest in yourself and your career at Meineke Car Care Center. We provide the career guidance, training, & tools to help YOU succeed.
Meineke is looking for an experienced Automotive Service Manager (Advisor). To be successful in this position you will need to be reliable, professional, and ready to make a move toward a long-term career with unlimited earning potential. Our shop is a family, and we treat each employee as such.
Responsibilities:
  • Schedule customer service appointments
  • Greeting customers in a professional manner
  • Accurate write-up of customer concerns
  • Convey expected costs and obtain approval for repairs
  • Tracking of the vehicle and communicating progress to the customer
  • Maintaining excellent customer satisfaction
  • Performing any additional task assigned by management
  • Automotive Service Advisor / Writer Qualifications:
  • Excellent communication skills
  • Professional appearance
  • Positive attitude
  • Strong automotive knowledge or previous automotive-related experience
  • Commitment to being a team player
Apply for this stable long-term employment opportunity!
- Maintain accurate records of customer interactions, service history, and repairs performed
- Follow up with customers to ensure satisfaction and address any concerns
- Upsell additional services or accessories as appropriate
- Collaborate with the parts department to order necessary parts for repairs
Requirements:
- Previous experience in automotive service advising or related field preferred
- Strong knowledge of auto body repair, vehicle maintenance, and mechanical systems
- Excellent communication and interpersonal skills
- Ability to build rapport with customers and provide exceptional customer service
- Proficient in using computer software for service writing and estimates
- Detail-oriented with strong organizational skills
- Valid driver's license
Please note that all positions at our centers are paid positions. We value our employees' contributions and offer competitive compensation packages.
If you are passionate about the automotive industry and have a strong desire to help customers, we encourage you to apply for the position of Service Operations Manager. Join our team today!