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Service Operations Manager Jobs in Indiana (NOW HIRING)

Ursitti Enterprises LLC

Operations Manager

Porter, IN

$70K - $80K/yr

Operations Manager Location: Porter, IN Job Type: Full-Time Job Summary: The Operations Manager at ... Collaborate with senior management on strategic initiatives, including business growth, service ...

Clean Team Inc

Operations Manager

Zionsville, IN · On-site

OPERATIONS MANAGER: Generally, This job position is to make the company profitable by controlling ... You are devoted to providing our customers with the highest quality service You are hardworking, a ...

CVS Health

Operations Manager

Indianapolis, IN

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Indianapolis, IN · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Clean Team Inc

Operations Manager

New Haven, IN

OPERATIONS MANAGER: Generally, This job position is to make the company profitable by controlling ... You are devoted to providing our customers with the highest quality service You are hardworking, a ...

CVS Health

Operations Manager

Michigan City, IN · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Indianapolis, IN

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations manager

Indianapolis, IN

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Damar Services, Inc.

Operations Manager

Richmond, IN · On-site

Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy * Comprehensive training in verbal intervention and physical management techniques * Medical, Dental ...

CVS Health

Operations Manager

Indianapolis, IN

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Evansville, IN

$18 - $28/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Courtyard Speedway

Operations Manager

Speedway, IN · On-site

As an Operations Manager, you will assist your General Manager in leading and inspire each team ... Handling guest complaints and overseeing service recovery process. * Assist in managing budget and ...

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All JobsService Operations Manager JobsService Operations Manager Jobs in Indiana

Service Operations Manager information

See Indiana salary details

$33.8K

$74.8K

$124.7K

How much do service operations manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for service operations manager in Indiana is $74,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,100.00 and $90,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

How much is the salary of an operations manager?

The salary of a Service Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses, benefits, and opportunities for advancement.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in service operations. Understanding and balancing these P's is essential for effective service delivery and operational success.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

How much should an operations manager get paid?

The average salary for a Service Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles with additional responsibilities or certifications can earn higher compensation, and benefits often include bonuses and performance incentives.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Indiana? The most popular types of Service Operations jobs in Indiana are:
What are popular job titles related to Service Operations Manager jobs in Indiana? For Service Operations Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in Indiana look for? The top searched job categories for Service Operations Manager jobs in Indiana are:
What cities in Indiana are hiring for Service Operations Manager jobs? Cities in Indiana with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Indiana as of June 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $74,836 per year, or $36 per hour.

Operations Manager

Ursitti Enterprises LLC

Porter, IN

$70K - $80K/yr

Full-time

Posted 24 days ago

Job description

Job Title: Operations Manager

Location: Porter, IN

Job Type: Full-Time


Job Summary:

The Operations Manager at this facility will be responsible for overseeing the daily operations of our graphic design organization, ensuring that projects run smoothly, efficiently, and on budget. This role requires a blend of leadership, organization, and creativity to maintain the highest standards of operational excellence. The Operations Manager will work closely with the creative team, account managers, and clients to ensure seamless project delivery while fostering a positive work environment.


Key Responsibilities:

  • Operational Oversight: Manage the day-to-day operations of the company, including workflow processes, resource allocation, and project timelines to ensure on-time delivery of all design projects.
  • Team Leadership: Supervise and mentor a team of designers, project managers, and administrative staff, fostering a collaborative and innovative culture.
  • Budget Management: Oversee budgeting, cost management, and resource allocation for various projects, ensuring profitability and operational efficiency.
  • Client Relations: Serve as a key point of contact for clients, ensuring clear communication, managing expectations, and ensuring client satisfaction throughout the project lifecycle.
  • Process Improvement: Continuously evaluate and improve operational processes to enhance efficiency, productivity, and quality of work.
  • Vendor Management: Manage relationships with external vendors, including printers, software providers, and other third-party service providers, ensuring quality and cost-effectiveness.
  • Compliance and Risk Management: Ensure all operations comply with legal regulations and company policies, mitigating risks and addressing any operational challenges.
  • Performance Monitoring: Develop and monitor key performance indicators (KPIs) to assess operational performance and identify areas for improvement.
  • Strategic Planning: Collaborate with senior management on strategic initiatives, including business growth, service expansion, and process optimization.


Qualifications:

  • Education: Bachelor’s degree in business administration, operations management, or a related field. A background in graphic design or creative industries is a plus.
  • Experience: 5+ years of experience in operations management, preferably within a creative or design-focused organization.
  • Skills:
  • Strong organizational and project management skills.
  • Excellent leadership and team management abilities.
  • Financial acumen with experience in budgeting and cost control.
  • Exceptional communication and interpersonal skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Proficiency in project management software and tools.

What We Offer:

  • Competitive salary and benefits package
  • A collaborative and creative work environment
  • Opportunities for professional growth and development
  • Flexible work arrangements