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Service Operations Manager Jobs in Indiana (NOW HIRING)

Operations Manager

Indianapolis, IN · On-site

$70K - $75K/yr

Operations Manager- MIT Must be able to relocate after the 6-8 week training program. Manager in ... Exceptional Customer Service: Drive customer advocacy by delivering outstanding service and ...

Operations Manager

Indianapolis, IN · On-site

$70K - $75K/yr

Manager in Training (MIT) Position- Operations Manager Are you an experienced professional looking ... Exceptional Customer Service: Drive customer advocacy by delivering outstanding service and ...

Integrity Trade Services is hiring an Operations Manager for our manufacturing client to start immediately starting at $70k/annually DOE! Receive comprehensive benefits through our client upon hire!

Integrity Trade Services is hiring an Operations Manager for our manufacturing client to start immediately starting at $70k/annually DOE! Receive comprehensive benefits through our client upon hire!

Operations Manager

Porter, IN · On-site

$70K - $80K/yr

Operations Manager Location: Porter, IN Job Type: Full-Time Job Summary: The Operations Manager at ... Collaborate with senior management on strategic initiatives, including business growth, service ...

Integrity Trade Services is hiring an Operations Manager for our manufacturing client to start immediately starting at $70k/annually DOE! Receive comprehensive benefits through our client upon hire!

... offer service) to other positions within the organization. Performs a wide range of difficult to ... The Operations Manager assists the General Manager and Senior Management in formulating objectives ...

... offer service) to other positions within the organization. Performs a wide range of difficult to ... The Operations Manager assists the General Manager and Senior Management in formulating objectives ...

OPERATIONS MANAGER: Generally, This job position is to make the company profitable by controlling ... You are devoted to providing our customers with the highest quality service You are hardworking, a ...

Operations Manager

Indianapolis, IN · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Noblesville, IN · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Indianapolis, IN · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

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Service Operations Manager information

See Indiana salary details

$33.8K

$74.8K

$124.7K

How much do service operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for service operations manager in Indiana is $74,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,100.00 and $90,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

How much is an operations manager paid?

The average salary for a Service Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized sectors.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in service and manufacturing environments. Understanding these components is essential for a Service Operations Manager to ensure smooth operations and customer satisfaction.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

What should an operations manager be paid?

The salary for a Service Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Factors such as certifications, team size, and company size can influence compensation levels.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Indiana? The most popular types of Service Operations jobs in Indiana are:
What are popular job titles related to Service Operations Manager jobs in Indiana? For Service Operations Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in Indiana look for? The top searched job categories for Service Operations Manager jobs in Indiana are:
What cities in Indiana are hiring for Service Operations Manager jobs? Cities in Indiana with the most Service Operations Manager job openings:
OPERATIONS MANAGER

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Metz Culinary Management rating

6.5

Company rating: 6.5 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

27th of 67 rated caterers


Job description

Rock Star Hands On Operations Manager

Metz Culinary Management is growing and we have openings for a Rock Star Hands On Operations Manager who shares our passion for food and service. We are seeking a polished and professional manager with a winning attitude ready to hit the ground running in a busy commercial kitchen and caf operations setting. FOH and BOH leadership experience desired in a contract dining food service setting such as hospital, school, college, senior living or corporate dining accounts.

This position offers strong potential for growth, providing all the tools and platform necessary to develop into a strong general manager.

Requirements:

  • 3+ plus years in a contract dining
  • 3 years in a management role
  • solid knowledge of kitchen operations and cafeteria operations
  • solid knowledge of guest and client relations
  • impeccable communication skills
  • restaurant management knowledge
  • knowledge of menu implementation
  • catering experience

Metz Culinary Management values are what separates us from the competition. Our leaders share our values, attributes, and strategic focus reinforcing our culture and values every day to our team members creating an environment for personal growth, enrichment and career success.

As one of the fastest growing companies in the industry, we continually seek talented and dedicated individuals who share our commitment to excellence. Join our team of over 7,000 team members who share a passion for onsite dining and support services, working together toward one common goal, excellence, in quality and service. We are a family-driven company that delivers restaurant-inspired hospitality to everyone we serve.


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