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Vice President Service Operations Jobs in Indiana

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VP of Operations

Indianapolis, IN · On-site

$186K - $225K/yr

VICE PRESIDENT OF OPERATIONS Job Details Summary: The Vice President of Operations is responsible for leading, directing, and overseeing the operational capabilities and output of all multi-state ...

PinnaclePartners

VP Client Services

Indianapolis, IN · On-site

$120K - $160K/yr

The Vice President, Client Services will maintain a scalable services organization, ensuring strong operational rigor, and partner cross-functionally to ensure products meet client expectations.

Via Credit Union

Executive Vice President

Marion, IN · On-site

$200K - $250K/yr

The EVP drives lending strategy, product innovation, and operational excellence to support ... Drive operational efficiency, process improvement, and service excellence across the organization.

CEI Services

Vice President of Equipment

Clinton, IN

The VP of Field Equipment Operations will serve as the primary liaison with major vendors, financing institutions, and service providers, overseeing procurement and financing strategies. This role ...

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All JobsVice President Service Operations JobsVice President Service Operations Jobs in Indiana

Vice President Service Operations information

See Indiana salary details

$65.2K

$148.2K

$251.2K

How much do vice president service operations jobs pay per year?

As of Aug 4, 2026, the average yearly pay for vice president service operations in Indiana is $148,234.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,900.00 and $176,000.00 per year, depending on experience, location, and employer.

What does a vice president of service operations do?

A Vice President of Service Operations is responsible for overseeing the delivery of customer service and support within an organization. They develop and implement strategies to improve service quality, manage large teams, and ensure operational efficiency. This executive role often involves collaborating with other departments to align service operations with business goals, driving process improvements, and maintaining high customer satisfaction. Additionally, they analyze performance metrics and lead initiatives to enhance the overall customer experience.

What are some common challenges faced by a vice president of service operations, and how can they be addressed?

A Vice President of Service Operations often encounters challenges such as optimizing service delivery across multiple channels, ensuring consistent customer satisfaction, and managing large, cross-functional teams. Balancing operational efficiency with high-quality customer experiences requires strong leadership, data-driven decision-making, and effective communication. Proactively addressing these challenges typically involves implementing robust performance metrics, fostering a culture of continuous improvement, and investing in employee development to adapt to evolving customer needs and technological advancements.

What are the key skills and qualifications needed to thrive as a vice president of service operations?

To excel as a Vice President of Service Operations, you need extensive experience in operations management, strategic planning, and a track record of driving service excellence, often supported by a relevant bachelor's or master's degree. Proficiency with CRM software, workflow automation systems, and data analytics tools—as well as certifications like Six Sigma or ITIL—is highly beneficial. Exceptional leadership, problem-solving, and communication skills are crucial for effectively managing teams and fostering a culture of continuous improvement. These abilities are vital to ensuring operational efficiency, customer satisfaction, and sustained business growth.
What are the most commonly searched types of Service Operations jobs in Indiana? The most popular types of Service Operations jobs in Indiana are:
What are popular job titles related to Vice President Service Operations jobs in Indiana? For Vice President Service Operations jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Vice President Service Operations jobs in Indiana look for? The top searched job categories for Vice President Service Operations jobs in Indiana are:
What cities in Indiana are hiring for Vice President Service Operations jobs? Cities in Indiana with the most Vice President Service Operations job openings:
Vice President Service Operations jobs near you

VP of Operations

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Indianapolis, IN • On-site

$186K - $225K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

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Job description

VICE PRESIDENT OF OPERATIONS

Job Details

Summary:
The Vice President of Operations is responsible for leading, directing, and overseeing the operational capabilities and output of all multi-state facilities ensuring compliance with state and federal laws, company growth, plant production, transportation and profitability, while simultaneously decreasing inventory and operating expenses. This position directs 6 Regional VPs and drives world-class manufacturing methodologies. The VP of Ops works to serve each branch and support them as they strive for operational excellence.
The VP of Operations reports to the President and CEO.
You'll be responsible for (but not limited to):

  • Strategic planning and execution to enhance profitability, productivity and efficiency throughout the Company
  • Lead Regional Vice Presidents ensuring their responsibility for the growth of each facility and its profitability, as well as safety and compliance.
  • Foster a strong culture that empowers all employees to participate in continuous improvement projects
  • Assure timely and accurate production, financial, and personnel reporting, monitoring KPIs and branch assessment process
  • Work collaboratively with Senior VP of Sales in establishing the annual budget and goal development processes to ensure sales and profitability growth
  • Attend Executive Leadership meetings, assisting with the creation and implementation of strategic and tactical objectives as necessary
  • Recruit, evaluate, and hire leaders with the skills, competencies, and talent to propel the organization forward

The most qualified candidates will have:

  • Bachelor's Degree in Business, or engineering preferred, or equivalent in relevant experience
  • A minimum of 10 years of managing operations including P&L ownership
  • Multi-site responsibility and P&L ownership is preferred
  • Ability and desire to travel up to, and over 25%
  • Excellent negotiation and verbal/written communication skills.
  • Must be able to work effectively with and manage a diverse group of people
  • Proficient computer skills including Microsoft Office Suite

What we can offer you:

  • Challenging work environment
  • Executive level leadership position
  • Opportunities for skill set expansion and career growth
  • Competitive base salary with annual bonus potential
  • Comprehensive benefits package - effective on your first day