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Vice President Service Operations Jobs in Indiana

The VP of Field Equipment Operations will serve as the primary liaison with major vendors ... Operational Excellence * Establish and enforce protocols for equipment service, maintenance, repair ...

The VP of Field Equipment Operations will serve as the primary liaison with major vendors ... Operational Excellence * Establish and enforce protocols for equipment service, maintenance, repair ...

The VP of Field Equipment Operations will serve as the primary liaison with major vendors ... Operational Excellence * Establish and enforce protocols for equipment service, maintenance, repair ...

The VP of Field Equipment Operations will serve as the primary liaison with major vendors ... Operational Excellence * Establish and enforce protocols for equipment service, maintenance, repair ...

The VP of Field Equipment Operations will serve as the primary liaison with major vendors ... Operational Excellence * Establish and enforce protocols for equipment service, maintenance, repair ...

Description The Regional Vice President is responsible for driving both top-line (sales ... Ensure recruiting and service operations meet 100% on-time order fulfillment. * Hold branch team ...

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Vice President Service Operations information

See Indiana salary details

$65.2K

$148.2K

$251.2K

How much do vice president service operations jobs pay per year?

As of Jul 19, 2026, the average yearly pay for vice president service operations in Indiana is $148,234.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,900.00 and $176,000.00 per year, depending on experience, location, and employer.

What does a Vice President of Service Operations do?

A Vice President of Service Operations is responsible for overseeing the delivery of customer service and support within an organization. They develop and implement strategies to improve service quality, manage large teams, and ensure operational efficiency. This executive role often involves collaborating with other departments to align service operations with business goals, driving process improvements, and maintaining high customer satisfaction. Additionally, they analyze performance metrics and lead initiatives to enhance the overall customer experience.

Is EVP considered C level?

An Executive Vice President (EVP) is typically considered a C-level executive or senior leadership role within an organization, often reporting directly to the CEO. While not always classified as a C-suite position, EVPs usually have significant strategic responsibilities and authority comparable to other C-level executives. The specific classification can vary depending on the company's structure and hierarchy.

What are some common challenges faced by a Vice President of Service Operations, and how can they be addressed?

A Vice President of Service Operations often encounters challenges such as optimizing service delivery across multiple channels, ensuring consistent customer satisfaction, and managing large, cross-functional teams. Balancing operational efficiency with high-quality customer experiences requires strong leadership, data-driven decision-making, and effective communication. Proactively addressing these challenges typically involves implementing robust performance metrics, fostering a culture of continuous improvement, and investing in employee development to adapt to evolving customer needs and technological advancements.

What are the key skills and qualifications needed to thrive as a Vice President of Service Operations, and why are they important?

To excel as a Vice President of Service Operations, you need extensive experience in operations management, strategic planning, and a track record of driving service excellence, often supported by a relevant bachelor's or master's degree. Proficiency with CRM software, workflow automation systems, and data analytics tools—as well as certifications like Six Sigma or ITIL—is highly beneficial. Exceptional leadership, problem-solving, and communication skills are crucial for effectively managing teams and fostering a culture of continuous improvement. These abilities are vital to ensuring operational efficiency, customer satisfaction, and sustained business growth.

How much does an SVP of operations make?

An SVP of operations typically earns between $150,000 and $300,000 annually, depending on the industry, company size, and location. Compensation may also include bonuses, stock options, and other benefits, reflecting senior leadership responsibilities and experience levels.

Is SVP a high-level position?

A Vice President Service Operations (SVP) is a high-level executive role responsible for overseeing service functions within an organization. It typically reports to the C-suite and involves strategic planning, leadership, and decision-making authority across multiple departments.
What are the most commonly searched types of Service Operations jobs in Indiana? The most popular types of Service Operations jobs in Indiana are:
What are popular job titles related to Vice President Service Operations jobs in Indiana? For Vice President Service Operations jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Vice President Service Operations jobs in Indiana look for? The top searched job categories for Vice President Service Operations jobs in Indiana are:
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Vice President of Equipment

Vice President of Equipment

MasTec Inc

Indianapolis, IN

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


MasTec rating

7.4

Company rating: 7.4 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

36th of 80 rated construction


Job description

Overview

MasTec Renewables is hiring for a Vice-President of Field Equipment Operations within our MasTec Renewables group. This role is responsible for overseeing management, operations, and strategic planning of the Renewables Equipment division. 

Location: Remote.

Company Overview

MasTec Renewables, comprised of Wanzek Construction, IEA Constructors, and White Construction, combines over 20 years of experience in renewable energy construction. Depending on your position and project, you may work for one or more of our companies over your career with us. Join one of the largest construction firms in the country (Engineering News-Record [ENR]: #1 in Power, #17 Top 50 Domestic Heavy Contractors, #20 Transportation Contractor). 

We embrace diverse perspectives among our employees and across all levels of our business, including our suppliers, community partners, and clients. We have built a multidimensional workforce that brings valuable differences in perspectives, work ethics, and approaches to our organization. By collaborating across departments, we foster innovation and encourage everyone—from interns to executives—to share their ideas and make an impact. Our goal is to create a respectful work environment where all employees feel valued, included, and empowered to become innovative leaders in our industry.

The MasTec Renewables market sector is part of the MasTec Clean Energy & Infrastructure (CE&I) business segment. The CE&I segment generates over $4.5 billion in annual revenue, providing construction services across our renewables, industrial, infrastructure, and general building operating groups. Sustainability and safety are foundational to our culture and influence everything we do.

MasTec, a minority-owned Fortune 500 company, has shaped the construction industry for more than 90 years. With over 35,000 employees and 400 offices nationwide, we provide flexibility and career growth in dynamic work environments. Join one of the largest construction firms in the country (Engineering News-Record [ENR]: #1 in Power, #17 Top 50 Domestic Heavy Contractors, #20 Transportation Contractor). 


Responsibilities

This leadership position is responsible for setting the strategic direction and operational excellence of the Renewables division’s equipment program. The VP of Field Equipment Operations will align equipment strategy with broader Market Sector goals, ensuring optimal deployment, utilization, and lifecycle management of all heavy and light equipment assets. This role will lead the development and execution of protocols for service, repair, maintenance, and deployment, while also evaluating the return on investment (ROI) of equipment strategies to drive financial performance and operational efficiency.
The VP of Field Equipment Operations will serve as the primary liaison with major vendors, financing institutions, and service providers, overseeing procurement and financing strategies. This role requires a forward-thinking leader who can balance tactical execution with long-term strategic planning, ensuring the division remains competitive, cost-effective, and innovative in its equipment operations.

Essential Job Functions:

Strategic Leadership & Planning

  • Develop and execute a comprehensive equipment strategy aligned with Market Sector objectives and long-term business goals.
  • Evaluate and report on the ROI of equipment investments, utilization, and lifecycle strategies to ensure financial and operational effectiveness.
  • Lead strategic initiatives to modernize and optimize the equipment fleet, including adoption of emerging technologies and sustainability practices.

Operational Excellence

  • Establish and enforce protocols for equipment service, maintenance, repair, and deployment across the division.
  • Oversee equipment records management and implement regular reviews to assess performance, compliance, and improvement opportunities.
  • Ensure quality delivery of equipment and services to operations, supporting project success and client satisfaction.

Financial Management

  • Prepare and manage annual budgets; develop and present financial reports that track performance against targets.
  • Manage equipment disposal plans and protocols to maximize asset value and minimize costs.
  • Lead contract negotiations and procurement strategies, including financing arrangements for major equipment

Vendor & Relationship Management

  • Build and maintain strategic partnerships with equipment vendors, service providers, and financing organizations.
  • Pursue supplier programs and innovations that enhance value and performance.

Organizational Development

  • Develop and manage a high-performing equipment team, ensuring leadership development, succession planning, and organizational agility.
  • Promote a culture of accountability, innovation, and continuous improvement.

Compliance & Safety

  • Oversee DOT and Fleet safety programs, ensuring compliance with all regulatory requirements.
  • Ensure adherence to company policies, safety standards, and applicable federal, state, and local regulations.

Qualifications
  • Bachelor’s degree in business management, engineering, construction management, finance, or related field
  • MBA or advanced degree in finance preferred
  • CEM or CESP certifications preferred.
  • 15+ years of experience in construction equipment management, including utilization, procurement, and maintenance from the owner side
  • 5+ years in executive leadership at a construction company with revenues of $500MM+
  • Experience with equipment-related technology and innovation preferred
  •  

Knowledge, Skills and Abilities Required:

  • Proven strategic planning and financial analysis capabilities
  • Strong leadership, organizational development, and team-building skills
  • Excellent communication and negotiation abilities
  • High integrity, sound judgment, and a commitment to operational excellence
  • Proficiency in Microsoft Office, especially Excel and Word
  • Ability to analyze financial and operational data to inform strategic decisions

Working Environment:

  • When visiting jobsites, the work environment involves some exposure to hazards or physical risks, which require following basic safety precautions
  • This work environment may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises
  • Travel up to 60% may be necessary when partnering with job sites and onsite Field Equipment Managers.

What's in it for You

Financial Wellbeing 

  • Compensation $200,000-$280,000 / year, commensurate with experience
  • Competitive pay with ongoing performance review and merit increase
  • 401(k) with company match & Employee Stock Purchase Plan (ESPP)
  • Flexible spending account (Healthcare & Dependent care)

Health & Wellness

  • Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children
  • Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance

Family & Lifestyle

  • Paid Time Off, Paid Holidays, Bereavement Leave
  • Military Leave, including Differential Pay and Benefits Continuation
  • Employee Assistance Program

Planning for the Unexpected

  • Short and long-term disability, life insurance, and accidental death & dismemberment
  • Voluntary life insurance, accident, critical illness, hospital indemnity coverage
  • Emergency Travel Assistance Program
  • Group legal plan

Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need accommodation as part of the employment process, contact ceicareers@mastec.com. Due to the high volume of applications received, we are unable to respond to individual requests regarding application status. Please log into your candidate profile for up-to-date information. 

MasTec, Inc. is an Equal Employment Opportunity Employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

Disclaimer: MasTec and our Subsidiaries will never ask prospective employees for any form of payment or money transfer as part of job application or onboarding. We do not ask prospective employees for information about credit cards or personal passwords, and it does not require applicants to purchase equipment or software. Ensure that all recruiter email addresses end in @mastec.com or @talent.icims.com. If you suspect you are the target of a scam, we advise you to contact your local law enforcement agency and report fraud at https://reportfraud.ftc.gov/.

MasTec Clean Energy & Infrastructure and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team.

#LI-Remote  

#LI-PL1

Qualifications:
  • Bachelor’s degree in business management, engineering, construction management, finance, or related field
  • MBA or advanced degree in finance preferred
  • CEM or CESP certifications preferred.
  • 15+ years of experience in construction equipment management, including utilization, procurement, and maintenance from the owner side
  • 5+ years in executive leadership at a construction company with revenues of $500MM+
  • Experience with equipment-related technology and innovation preferred
  •  

Knowledge, Skills and Abilities Required:

  • Proven strategic planning and financial analysis capabilities
  • Strong leadership, organizational development, and team-building skills
  • Excellent communication and negotiation abilities
  • High integrity, sound judgment, and a commitment to operational excellence
  • Proficiency in Microsoft Office, especially Excel and Word
  • Ability to analyze financial and operational data to inform strategic decisions

Working Environment:

  • When visiting jobsites, the work environment involves some exposure to hazards or physical risks, which require following basic safety precautions
  • This work environment may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises
  • Travel up to 60% may be necessary when partnering with job sites and onsite Field Equipment Managers.

What's in it for You

Financial Wellbeing 

  • Compensation $200,000-$280,000 / year, commensurate with experience
  • Competitive pay with ongoing performance review and merit increase
  • 401(k) with company match & Employee Stock Purchase Plan (ESPP)
  • Flexible spending account (Healthcare & Dependent care)

Health & Wellness

  • Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children
  • Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance

Family & Lifestyle

  • Paid Time Off, Paid Holidays, Bereavement Leave
  • Military Leave, including Differential Pay and Benefits Continuation
  • Employee Assistance Program

Planning for the Unexpected

  • Short and long-term disability, life insurance, and accidental death & dismemberment
  • Voluntary life insurance, accident, critical illness, hospital indemnity coverage
  • Emergency Travel Assistance Program
  • Group legal plan

Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need accommodation as part of the employment process, contact ceicareers@mastec.com. Due to the high volume of applications received, we are unable to respond to individual requests regarding application status. Please log into your candidate profile for up-to-date information. 

MasTec, Inc. is an Equal Employment Opportunity Employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

Disclaimer: MasTec and our Subsidiaries will never ask prospective employees for any form of payment or money transfer as part of job application or onboarding. We do not ask prospective employees for information about credit cards or personal passwords, and it does not require applicants to purchase equipment or software. Ensure that all recruiter email addresses end in @mastec.com or @talent.icims.com. If you suspect you are the target of a scam, we advise you to contact your local law enforcement agency and report fraud at https://reportfraud.ftc.gov/.

MasTec Clean Energy & Infrastructure and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team.


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