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Field Service Manager Jobs in Edinburgh, IN (NOW HIRING)

BLM Group

Field Service Technician

Indianapolis, IN · On-site

US1000005A - Service Department Summary Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting ...

BLM Group

Field Service Technician

Indianapolis, IN · On-site

US1000005A - Service Department Summary Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting ...

Summa

Be Seen First

Remote Field Service Technician II

Indianapolis, IN · On-site

$70K - $80K/yr

The technician works primarily day shifts within a small team structure, managing extensive travel ... field service or equipment maintenance roles is ideal. * Must reside within close proximity to a ...

PinnaclePartners

Field Service Engineer

Indianapolis, IN · On-site

$90K - $115K/yr

Field Service Engineer Comp: $90,000-$115,000 Location: Indianapolis, IN (Up to 70% Travel) Our ... Experience managing FATs, equipment commissioning, startup activities, and customer site ...

Xylem

Field Service Technician

Indianapolis, IN

$24 - $28/hr

We are looking for a Field Service Technician to report to our Indianapolis location and service our water treatment equipment at customer sites in the surrounding area. What your day will look like ...

Xylem

Field Service Technician

Indianapolis, IN · On-site

$24 - $28/hr

We are looking for a Field Service Technician to report to our Indianapolis location and service our water treatment equipment at customer sites in the surrounding area. What your day will look like ...

Promachbuilt

Field Service Technician

Indianapolis, IN · On-site

Our Field Service Technicians contribute to the success of the company and our customers through technical expertise and interpersonal skills to ensure superior service. Continue Your Career as a ...

OME Inc

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Field Service Technician

Indianapolis, IN · On-site

$25/hr

Field Service Technician EMPLOYER: OME Inc. SUMMARY: Performs a wide range of skilled mechanical ... Performs other related duties as assigned by management. QUALIFICATIONS: · One to two years ...

Pro Mach

Field Service Technician

Indianapolis, IN

$28 - $37/hr

Our field service team specializes in keeping our machine performance strong. Our team is dedicated ... Proficient in Microsoft Office with strong organizational, time management, and problem-solving ...

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All JobsField Service JobsField Service Manager JobsField Service Manager Jobs in Edinburgh, IN

Field Service Manager information

See Edinburgh, IN salary details

$28.4K

$71K

$128K

How much do field service manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for field service manager in Edinburgh, IN is $70,995.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $78,900.00 per year, depending on experience, location, and employer.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with higher earnings possible based on experience, industry, and location. Salaries can range from approximately $50,000 for entry-level roles to over $120,000 for senior positions or those in high-demand sectors, often supplemented by bonuses and benefits.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.
What cities near Edinburgh, IN are hiring for Field Service Manager jobs? Cities near Edinburgh, IN with the most Field Service Manager job openings:
Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in Edinburgh, IN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $70,995 per year, or $34.1 per hour.

Field Service Technician

Johnson Health Tech North America Inc

Indianapolis, IN • On-site

$26 - $30/hr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 25 days ago

Johnson Health Tech rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

152nd of 487 rated machine equipment manufacturers

Job description

Description


Position Overview:

Under the direction of the Regional Field Service Manager, the Field Service Technician is responsible for repairing cardio, strength, electronic fitness equipment and attachments. This position schedules and performs field service work as well as manages a limited parts inventory in accordance with company policies and procedures. Duties include performing service work, assists with new product installations; along with timely and accurate documentation of work performed.


Responsibilities:

Field Service (primary)

  • Accepts and completes dispatches in 48 hours or rejects dispatch so it can be reassigned
  • Complete work thoroughly to achieve 95% or higher FTFR (First time fix rate)
  • Follow field testing procedures accurately
  • Document all inspections, maintenance, repair work and failures in the field in through dispatch in Online Remedy (OLR) and Customer Relationship Management (CRM) software
  • Provide complete and accurate information about the inspections and steps taken to make the repair per department work practices
  • Inspect newly installed equipment on site where necessary
  • Must attend the required trainings, learn required CRM and other systems, and pass certification on all relevant equipment.


Customer Service (primary):

  • Schedule and perform field service work assigned by Customer Tech Support (CTS) staff
  • Log all service claims in OLR within 24 hours of work completed
  • Answer field technician service calls, diagnose and set service remedy into motion
  • Maintain an accurate inventory of service parts and perform quarterly audits
  • Discuss, present and close service contracts and special programs being offered for customers
  • Discuss with customer continued Service when product is no longer under warranty
  • Discuss new products with customers
  • Keep sales informed of upcoming purchases customers are planning

Management Support:

  • Provide accurate service reports to management when requested
  • Frequent communication with Regional Supervisor, Senior Tech, Customer Tech Support, Quality, and Sustaining Engineering teams to assure high levels of quality and design of JHTNA products.
  • Report to the manager or supervisor if customer is having any issues that should be addressed at a higher level

Requirements

Education:

  • High school diploma or equivalent required
  • College degree in related field preferred
  • Additional training in commercial fitness industry or combination of education and experience preferred

Experience:

  • Minimum of 1-3 years of experience in a technical support or service role required
  • Basic knowledge of technical and mechanical problem solving preferred
  • Working knowledge of commercial fitness industry preferred
  • Working knowledge of Microsoft Office Suite and similar communication related software
  • Experience with Microsoft CRM (Customer Relationship Management)

Other Requirements:

  • Valid driver's license with an acceptable driving record
  • Ability to drive a full-size van
  • Ability to travel domestically up to 25%.



Benefits:

We offer an excellent compensation package and team-oriented work environment with growth opportunities.

Some of our outstanding benefits include:

  • Health & Dental Insurance
  • Company paid Life Insurance
  • 401(k)
  • Paid Time Off benefits
  • Product discounts
  • Wellness programs

Equal Opportunity Employer, including Protected Veterans and Individuals with Disabilities.

What Johnson Health Tech employees say

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