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Director Of Operations Qsr Jobs in Indiana (NOW HIRING)

Tria Company LLC

Director of Operations

Fort Wayne, IN · On-site

This opportunity is ideal for a high-performing Director of Operations, Area Coach, District Manager, or multi-unit leader with a track record of operational excellence, strong financial performance ...

Tria Company LLC

Director of Operations

South Bend, IN · On-site

This opportunity is ideal for a high-performing Director of Operations, Area Coach, District Manager, or multi-unit leader with a track record of operational excellence, strong financial performance ...

Remington

Director of Operations

Evansville, IN · On-site

Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell ...

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Director Of Operations Qsr information

What does a director of operations do in a QSR (Quick Service Restaurant)?

A Director of Operations in a Quick Service Restaurant (QSR) oversees the daily operations and performance of multiple restaurant locations. They are responsible for ensuring operational excellence, maintaining food quality and safety standards, managing budgets, and driving profitability. This role also involves leading and developing management teams, implementing company policies, and ensuring customer satisfaction across all locations. Additionally, they analyze operational data to identify areas for improvement and support the strategic goals of the business.

What are some common challenges faced by a director of operations in a QSR (Quick Service Restaurant) environment?

A Director of Operations in a QSR setting often faces challenges such as maintaining consistent food quality and service standards across multiple locations, managing labor costs, and adapting to fluctuating customer demand. They must also implement and oversee new operational procedures, ensure compliance with health and safety regulations, and motivate teams to achieve performance goals. Effective communication and the ability to respond quickly to operational issues are critical for success in this fast-paced environment.

What is the difference between Director Of Operations Qsr vs Restaurant General Manager?

AspectDirector Of Operations QsrRestaurant General Manager
ResponsibilitiesOversees multiple locations, develops strategies, manages regional operationsManages daily restaurant operations, staff, and customer service at a single location
CredentialsExperience in multi-unit management, leadership skills, industry certificationsExperience in restaurant management, customer service, team leadership
Work EnvironmentCorporate offices and multiple restaurant locationsSingle restaurant location
Industry UsageCommon in fast-food and quick-service restaurant chainsCommon in individual restaurant establishments and franchise locations

The main difference is that the Director Of Operations Qsr focuses on overseeing multiple locations and strategic growth, while the Restaurant General Manager manages daily operations at a single restaurant. Both roles require leadership and industry experience, but their scope and responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a director of operations in QSR (Quick Service Restaurants), and why are they important?

To thrive as a Director of Operations in QSR, you need extensive experience in restaurant management, strong leadership abilities, and a solid understanding of food safety and operational standards, often supported by a bachelor's degree in business or hospitality management. Familiarity with POS systems, inventory management software, and data analytics tools is typically required. Exceptional organizational, communication, and problem-solving skills help drive team performance and customer satisfaction. These competencies are crucial for ensuring operational efficiency, profitability, and consistent brand standards across multiple restaurant locations.
What are popular job titles related to Director Of Operations Qsr jobs in Indiana? For Director Of Operations Qsr jobs in Indiana, the most frequently searched job titles are:
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Director Of Operations Qsr jobs near you
Infographic showing various Director Of Operations Qsr job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Director of Operations

General Hotels Corporation

Jeffersonville, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

Director of Operations
We are currently seeking a Director of Operations at the Hilton Garden Inn in Jeffersonville, Indiana. The Director of Operations will provide operational, accounting, administration and human resource assistance to Department Leaders.
Responsibilities
  • Conduct operational and brand standard training.
  • Conduct employee onboarding.
  • Adhere to all Hilton and General Hotels Corp, policies, procedures, and regulations.
  • Participate in the manager on duty program-Covering MOD shifts as Needed.
  • Ability to assist with food and beverage and housekeeping duties as needed in order to ensure guest satisfaction.
  • Review guest ledger, AR ledger, and deposit ledger to ensure all items are cleared in a timely manner.
  • Assist with hotel accounting and payroll.
  • Prepare and submit month end reporting based on the timeline set by the management company.
  • Manage all accounts receivable accounts, including setting up new accounts, sending invoices, posting payments, and making collection calls.
  • Filing all HR and Accounting Files. (physical and digital)
  • Work with the sales department to bill groups accounts accurately and timely.
  • Respond to all guest billing enquiries in a timely manner.
  • Performing administration duties for the Homewood Suites Keystone at the Crossing: answering Phones, replying to emails professionally and timely, effectively communicating with all department and team members.
  • Completing special projects
  • Order office stationery and supplies
  • Maintain a filing system for data on customers and external partners
  • Distribute incoming and outgoing mail

Core Competencies
  • Ability to learn a variety of different hotel property management systems.
  • Must respond quickly to guest as well as internal requests and follow up to ensure satisfaction.
  • Must maintain a high degree of confidentiality
  • Solid knowledge of office procedures
  • Experience with office management software MS Office (MS Excel and MS Word, specifically)
  • Strong organization skills with a problem-solving attitude
  • Excellent written and verbal communication skills
  • Attention to detail

Benefits
  • Medical, Dental, and Vision Insurance Options
  • Company Paid Life Insurance
  • Company Paid Telemedicine
  • Supplemental Life Insurance
  • 401(k) with company match
  • Earned Wage Access ("on demand pay") through PayActiv
  • Hotel Room Discounts
  • Company Paid Employee Assistance Program
  • Perks through Benefit Hub
  • Generous Time Off Package

Our hotel is managed by General Hotels Corporation. General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.
General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

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