Position: Senior Director of Operations | Freight Brokerage
Reporting Location: Fort Wayne, IN
If you are built to own an entire brokerage operation - not just manage a team - this is your seat.
We are seeking a Senior Director of Operations to oversee and scale enterprise-level freight brokerage operations across multiple accounts and teams. This is a true executive-level opportunity designed for an operator who understands margin, execution, scalability, and accountability at scale.
Why This Role Is Different:
Enterprise Ownership
You will oversee national freight operations across high-volume accounts, directly impacting service performance, gross profit, and operational efficiency.
Architect of Scale
Build, restructure, and optimize multi-site and remote operations teams. This is a growth mandate - not a maintenance role.
Executive Visibility
Direct partnership with C-level leadership. You will influence growth strategy, operational structure, hiring plans, and long-term scalability.
Compensation That Reflects Impact
Strong executive base salary + performance-based incentives aligned to margin, productivity, and service metrics. Realistic path to $400K+ annually for high performers.
What You Will Own
Full oversight of brokerage operations performance
Team structure, hiring strategy, and leadership development
Margin improvement and operational efficiency initiatives
Spot market and contract freight execution strategy
Service metrics, carrier strategy, and capacity management
Cross-functional collaboration with Sales and Executive Leadership
Removal of operational bottlenecks that limit scalability
You will not be handed a small team to "manage." You will be handed an operation to optimize, scale, and elevate.
Our Commitment:
Executive-Level Compensation
Strong base + performance incentives tied directly to operational impact.
Strategic Influence
A voice at the table. Your recommendations will drive decisions.
Autonomy
Freedom to build the structure you believe in - backed by leadership support.
Growth Platform
A clear runway toward VP-level leadership for those who execute.
This role is for operators who think like owners.
If you understand brokerage at scale, know how to build leaders beneath you, and want to influence the trajectory of a growing freight organization - this is the opportunity.
Lead the operation. Own the outcome. Apply now.
What You Bring:
8 years in direct freight brokerage operations (non-asset based required)
Proven leadership over multi-team brokerage environments
Experience managing volume-driven, fast-paced freight networks
Strong financial acumen - deep understanding of GP, margin optimization, and cost controls
Spot bid & RFQ oversight experience at scale
Track record of building and leading high-performance operational teams
Ability to drive accountability without micromanagement
Executive-level communication and decision-making skills
Asset-based or carrier-only experience will not be considered. This is pure brokerage leadership.