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Director Field Service Jobs in Michigan (NOW HIRING)

Implements productized service offerings and materials for marketing purposes and invests in ... Previous leadership of both Field Managers and field technicians. (26+) * Excellent communication ...

Repair boats in the field or at production facilities as directed * Act as liaison between company and dealer/customer * Properly care for company equipment, ensuring the field service vehicle and ...

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MCR Technical Service is looking for IT Field Service Technician to join the team! You must live in ... director overseeing daily operations, current client contracts, new business and all executive ...

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A National company that leads in industrial furnaces for metal processing is currently seeking multiple Field Service Engineers for direct hire opportunities with their growing team. Field Service ...

Field Service Technician# Field Service TechnicianDetroit, MI 48201## OverviewSalary Range$65,000 ... This role combines travel, technical expertise, and direct customer interaction, giving you the ...

Field Service Engineer This direct hire position offers an exciting opportunity to join an automotive custom machine manufacturer as an entry-level Field Service Engineer. Ideal candidates are those ...

Field Service Engineer This direct hire position offers an exciting opportunity to join an automotive custom machine manufacturer as an entry-level Field Service Engineer. Ideal candidates are those ...

US1000005A - Service Department Summary Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting ...

Working in Field Services with WOW! allows you all the benefits of working in a great company ... Defined career pathing opportunities including Lead, Supervisor, Manager, and Director. Significant ...

Working in Field Services with WOW! allows you all the benefits of working in a great company ... Director. • Significant discounts on broadband packages for employees residing in our service ...

Field Service Foreman

Saginaw, MI · On-site

$15.63 - $41.54/hr

This position will be responsible for the direct supervision of the Field Technicians. Forepersons ... Manage large scale field service and emergency response projects when directed * Engage in ...

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Director Field Service information

See Michigan salary details

$40.1K

$87.1K

$125.9K

How much do director field service jobs pay per year?

As of Sep 6, 2026, the average yearly pay for director field service in Michigan is $87,129.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,600.00 and $122,900.00 per year, depending on experience, location, and employer.

What is a Director Field Service?

A Director of Field Service is responsible for overseeing and managing a company's field service operations, ensuring high-quality customer support and efficient service delivery. They develop strategies to optimize field operations, manage service teams, and implement best practices to improve productivity and customer satisfaction. This role often involves coordinating with other departments, analyzing performance metrics, and ensuring compliance with industry standards. Effective leadership, problem-solving skills, and a strong technical background are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Director Field Service?

To thrive as a Director Field Service, you need extensive experience in field service operations, leadership, and strategic planning, often supported by a bachelor’s degree in engineering, business, or a related field. Familiarity with field service management software, CRM systems, and certifications such as Six Sigma or PMP are commonly expected. Outstanding communication, problem-solving, and team management abilities set top candidates apart. These skills are crucial for optimizing service delivery, leading large teams, and ensuring high customer satisfaction across multiple locations.

What are the main challenges faced by a Director Field Service, and how can they be effectively managed?

Directors of Field Service often encounter challenges such as overseeing geographically dispersed teams, ensuring consistent service quality, and reacting quickly to unexpected customer issues. Effectively managing these challenges involves establishing robust communication channels, implementing strong performance metrics, and leveraging technology to monitor operations in real time. Building strong relationships with both customers and field teams is also essential to foster trust and ensure quick resolution of issues. Continuous training and investing in staff development help address skills gaps and improve overall team performance.

What are the most commonly searched types of Field Service jobs in Michigan?

The most popular types of Field Service jobs in Michigan are:

What are popular job titles related to Director Field Service jobs in Michigan?

For Director Field Service jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Director Field Service jobs?

Cities in Michigan with the most Director Field Service job openings:

Infographic showing various Director Field Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $87,129 per year, or $41.9 per hour.

Director of Field Service

ABB

Auburn Hills, MI • On-site

Full-time

Posted 9 days ago


ABB Group rating

7.8

Company rating: 7.8 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

214th of 499 rated machine equipment manufacturers


Job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics-working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position reports to:

Connected Care US Manager - Commercial and Operations


In this role you will implement service strategy and drives service growth as well as lead the Service organization. You are also responsible for the P&L to achieve performance targets and to optimize the utilization of Service resources.
The work model for the role is: On-site/Hybrid
You will be mainly accountable for:

  • Implements productized service offerings and materials for marketing purposes and invests in service sales to increase market penetration.

  • Builds sustainable customer relationships to ensure growth, satisfaction, and retention of customers together with sales.

  • Ensures that strategic plans are implemented consistently in the service organization through collaboration with other businesses.

  • Drives, implements, reports, and monitors performance targets as part of the respective unit P&L (financial, productivity, investments, customer satisfaction, operational excellence, etc.).

  • Runs the day-to-day service business to ensure profitable growth and improvement of service productivity.

  • Implements agreed delivery and performance standards to ensure consistency in quality and customer satisfaction. Invests in improving the quality of existing service products and in developing new service products to expand the portfolio in line with global direction.


Qualifications for the role (Mandatory)

  • Bachelor's degree, preferably in Engineering, and 12+ years experience with maintenance, automation, and leadership or Associate's and 14+ years in same areas.

  • Previous leadership of both Field Managers and field technicians. (26+)

  • Excellent communication and presentation skills.

  • Solid team and customer relationship management.

What's in it for you

We empower you to take the lead, share bold ideas, and shape real outcomes. You'll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn't just matter, it moves things forward

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Employment Type: FULL_TIME

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About ABB Group

Sourced by ZipRecruiter

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Cary, NC, US