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Field Service Manager Jobs (NOW HIRING)

Prosource

Field Service Manager

Huntington, WV · On-site

$55K - $65K/yr

We are seeking an experienced Field Service Manager to lead a team of technicians, drive exceptional customer service, and oversee daily field operations. This role combines leadership, operational ...

NOV, Inc.

Field Service Manager

Jourdanton, TX · On-site

Field Service Manager The Field Service Manager is responsible for providing technical leadership and field execution support for Fortress Downhole Tools' Cyclops Setting Tool Recycling Program. This ...

Naumann Hobbs MHC

Field Service Manager

San Marcos, CA · On-site

$85K - $95K/yr

Field Service Manager | Onsite at the San Marcos Branch | Full-Time, Monday-Friday About the Opportunity Naumann Hobbs Material Handling, a leader in industrial equipment solutions and fleet ...

Dead River Company

Field Service Manager

Wood Stock, VT · On-site

$65K - $95K/yr

The Field Service Manager supervises the installation and repair of heating equipment to ensure a high level of customer satisfaction while ensuring an efficient and profitable operation. Essential ...

FiberLight LLC

Field Service Manager

Allen, TX · On-site

The Field Service Manager manages the field service personnel who perform on-site routine services, including installation, maintenance, and repair, including completion of assigned projects related ...

DOCUmation

Field Service Manager

The Woodlands, TX

Field Service Manager Department : Service Reports To : VP of Service Salary Grade : DOE FLSA Status : Salary / Exempt Location : Houston Company Overview DOCUmation is a privately-held technology ...

FiberLight LLC

Field Service Manager

Allen, TX · On-site

The Field Service Manager manages the field service personnel who perform on-site routine services, including installation, maintenance, and repair, including completion of assigned projects related ...

Culligan Quench

Field Service Manager

Hayward, CA · On-site

$85K - $95K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations, and the capability to provide assistance and ...

Culligan Quench

Field Service Manager

Hayward, CA

$85K - $95K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations, and the capability to provide assistance and ...

Culligan Quench

Field Service Manager

Phoenix, AZ

$70K - $80K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations and the capability to provide assistance and ...

Culligan Quench

Field Service Manager

San Francisco, CA · On-site

$85K - $95K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations, and the capability to provide assistance and ...

Teledyne

Field Service Manager

Tucson, AZ · On-site

$103K - $138K/yr

We're hiring a professional Field Service Manager to facilitate growth in this market and ensure our continued success in meeting customer requirements. In this position you will direct teams of ...

Teledyne FLIR LLC

Field Service Manager

Tucson, AZ · On-site

$103K - $138K/yr

We're hiring a professional Field Service Manager to facilitate growth in this market and ensure our continued success in meeting customer requirements. In this position you will direct teams of ...

Flex Ltd.

Field Service Manager

Middle River, MD · On-site +1

$95K - $131K/yr

Reporting to the Director, Operations the Field Service Manager is responsible to meet and deliver all commercial aspects of the account and with the support of a multifunctional Customer Focus Team ...

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Field Service Manager information

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$29.5K

$73.7K

$133K

How much do field service manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for field service manager in the United States is $73,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $82,000.00 per year, depending on experience, location, and employer.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with higher earnings possible based on experience, industry, and location. Salaries can range from approximately $50,000 for entry-level roles to over $120,000 for senior positions or those in high-demand sectors, often supplemented by bonuses and benefits.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.
More about Field Service Manager jobs
What cities are hiring for Field Service Manager jobs? Cities with the most Field Service Manager job openings:
What are the most commonly searched types of Field Service jobs? The most popular types of Field Service jobs are:
Who are the top companies hiring for Field Service Manager jobs? The top employers for Field Service Manager jobs are:
What states have the most Field Service Manager jobs? States with the most job openings for Field Service Manager jobs include:
What job categories do people searching Field Service Manager jobs look for? The top searched job categories for Field Service Manager jobs are:
Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $73,747 per year, or $35.5 per hour.

Field Service Manager

Prosource

Huntington, WV • On-site

$55K - $65K/yr

Full-time

Posted 9 days ago

Job description

Job Type
Full-time
Description
Prosource, the Midwest region's leading business technology solutions provider, has been awarded a Top Workplaces honor by The Enquirer from 2020-2025. The list is based on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC.
We are seeking an experienced Field Service Manager to lead a team of technicians, drive exceptional customer service, and oversee daily field operations. This role combines leadership, operational management, customer relationship building, and technical oversight. The successful candidate will play a key role in developing talent, improving service performance, and ensuring customers receive timely, high-quality support.
This is an excellent opportunity for a service leader who enjoys mentoring teams, solving complex operational challenges, and making a direct impact on customer satisfaction and business growth.
Requirements
Team Management:
  • Recruit and supervise a team of field service technicians.
  • Establish and implement a training strategy that includes skill development programs to meet employee needs and development.? ?
  • Assign and schedule service calls, ensuring proper coverage and efficient use of resources.
  • Provide guidance and support to technicians, including technical assistance and problem-solving.

Service Delivery:
  • Ensure timely and effective service delivery
  • Monitor service requests, prioritize tasks, and manage service level agreements (SLAs).
  • Troubleshoot complex technical issues, both remotely and on-site, and provide solutions to minimize downtime.

Customer Relationship Management:
  • Build and maintain strong relationships with clients by understanding their needs and providing excellent customer service.
  • Address customer inquiries, concerns, and escalations promptly and professionally.
  • Implement improvement strategies based on customer feedback.

Operational Efficiency:
  • Develop and implement standard operating procedures (SOPs) for field service operations, ensuring consistent and efficient processes.
  • Optimize resource allocation, inventory management, and equipment utilization to maximize productivity and profitability.
  • Collaborate with internal teams to streamline operations and improve service quality.

Performance Monitoring and Reporting:
  • Track key performance indicators (KPIs) and metrics related to service delivery, technician productivity, and customer satisfaction.
  • Generate regular reports on operational performance, identify trends, and propose corrective actions as needed.
  • Conduct performance evaluations of field service technicians, providing feedback and implementing training or development plans.

Key Competencies
  • Leadership & Team Development
  • Customer Focus
  • Operational Excellence
  • Technical Troubleshooting
  • Strategic Planning
  • Communication & Collaboration
  • Decision Making
  • Negotiation & Conflict Resolution
  • Process Improvement
  • Performance Management
Required Qualifications
  • 5+ years of leadership experience supervising technical service, field service, maintenance, or engineering teams.
  • 4+ years of hands-on technical service experience, preferably within electronics, networking, communications, or related industries.
  • Proven ability to lead, coach, and develop field service technicians.
  • Strong customer relationship management and conflict-resolution skills.
  • Experience managing service schedules, technician workloads, and customer priorities.
  • Demonstrated ability to analyze operational metrics and implement process improvements.
  • Effective verbal and written communication skills with the ability to interact professionally with customers, employees, and leadership.
  • Strong organizational, problem-solving, and decision-making abilities.
  • Proficiency with Microsoft Office and service management software.
Preferred Qualifications
  • Associate's or Bachelor's degree in Electronics, Engineering Technology, Business Management, or a related field.
  • Experience managing service operations, service financials, KPIs, and performance metrics.
  • Knowledge of IT networking, telecommunications, security systems, or related technical environments.
  • Experience developing training programs and employee development plans.
  • Experience with inventory management, resource planning, and service process optimization.

Toughest Part of Job
  • Resolving scheduling conflicts with quick decisions for various changes.

Salary Description
Salary Range $55,000 - $65,000 Plus Bonus

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