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Field Service Manager Jobs (NOW HIRING)

ICEE

Field Service Manager

Saint Louis, MO · On-site

$70K/yr

Reporting to the Field Operations Manager, the Field Service Manager provides leadership, guidance, and training to field operations team members. Actively immersed in leading day-to-day operations ...

The Icee Company

Field Service Manager

Waipahu, HI

$80K/yr

Reporting to the Field Operations Manager, the Field Service Manager provides leadership, guidance, and training to field operations team members. Actively immersed in leading day-to-day operations ...

The Icee Company

Field Service Manager

Saint Louis, MO · On-site

$70K/yr

Reporting to the Field Operations Manager, the Field Service Manager provides leadership, guidance, and training to field operations team members. Actively immersed in leading day-to-day operations ...

Hitachi

Field Service Manager

Longview, TX · On-site

Field Service Manager Location: Onsite in Longview, TX Reports to: Senior Field Service Manager Summary of the position: The Field Service Manager's core responsibility is to the HAC customer ...

Hitachi, Ltd.

Field Service Manager

Longview, TX · On-site

Field Service Manager Location: Onsite in Longview, TX Reports to: Senior Field Service Manager Summary of the position: The Field Service Manager's core responsibility is to the HAC customer ...

SKIDATA

Be Seen First

Field Service Manager

San Francisco, CA · On-site

$100K - $110K/yr

Field Service Manager Location: San Francisco Bay Area Coverage Area: Northern California Department: Field Service Reports To: Regional Operations Director FLSA Status: Exempt SUMMARY: The Field ...

EPS

Field Service Manager

Willowbrook, IL · On-site

$125/hr

Field Service Manager About The Company: Electric Power Systems (EPS) is a NETA-accredited independent electrical testing and engineering organization specializing in electrical acceptance testing ...

NEWT Water Solutions Inc

Be Seen First

Field Service Manager

San Jose, CA · On-site

$88K - $110K/yr

POSITION SUMMARY The Field Service Manager is responsible for overseeing all field service operations related to the installation, maintenance, troubleshooting, and repair of pure water systems. This ...

NEWT Water Solutions Inc

Be Seen First

Field Service Manager

San Jose, CA · On-site

$88K - $110K/yr

POSITION SUMMARY The Field Service Manager is responsible for overseeing all field service operations related to the installation, maintenance, troubleshooting, and repair of pure water systems. This ...

POWERX

Field Service Manager

Ashburn, VA · On-site

The Field Service Manager provides strategic direction, leadership, and coordination of the Testing Department. This role is responsible for achieving optimal performance while providing mentorship ...

A-Gas Americas

Field Service Manager

Englewood, CO · On-site

$80K/yr

Field Service Manager Are you skilled at cultivating customer relationships to foster business expansion? Do you thrive in a fast-paced setting, embracing a daily variation of work? See yourself as a ...

Atlas Copco Group

Field Service Manager

Austin, TX · On-site

Your role As the Field Service Manager , your mission is to oversee all aspects of service support for the field team. This includes operations & maintenance of covered equipment, product delivery ...

POWERX

Field Service Manager

Raleigh, NC

The Field Service Manager provides strategic direction, leadership, and coordination of the Testing Department. This role is responsible for achieving optimal performance while providing mentorship ...

POWERX

Field Service Manager

Raleigh, NC · On-site

The Field Service Manager provides strategic direction, leadership, and coordination of the Testing Department. This role is responsible for achieving optimal performance while providing mentorship ...

Atlas Copco

Your role As the Field Service Manager , your mission is to oversee all aspects of service support for the field team. This includes operations & maintenance of covered equipment, product delivery ...

Rapid Recovery

Field Service Manager

Independence, MO

$80K/yr

Field Service Manager Are you skilled at cultivating customer relationships to foster business expansion? Do you thrive in a fast-paced setting, embracing a daily variation of work? See yourself as a ...

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Field Service Manager information

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$29.5K

$73.7K

$133K

How much do field service manager jobs pay per year?

As of Jun 26, 2026, the average yearly pay for field service manager in the United States is $73,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $82,000.00 per year, depending on experience, location, and employer.

How does a Field Service Manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

What does a field services manager do?

A field services manager oversees the delivery of technical services and support at customer locations, coordinating teams to ensure timely and effective service. They often handle scheduling, client communication, and troubleshooting, requiring strong leadership and technical skills. The role may involve managing service contracts, ensuring safety compliance, and using tools like service management software.

What are Field Service Managers?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a Field Service Manager, and why are they important?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

What jobs pay $2000 a day?

Some high-level roles such as specialized surgeons, senior corporate executives, or certain consulting professionals can earn $2000 or more per day, often due to extensive experience, certifications, or working in high-demand industries. These positions typically require advanced skills, significant responsibility, and sometimes long or irregular hours.

What jobs pay 10,000 a month without a degree?

A Field Service Manager can earn around $10,000 or more per month, especially with experience, strong leadership skills, and industry knowledge. These roles often involve overseeing technical teams, managing client relationships, and coordinating service operations, typically requiring relevant experience rather than a formal degree.

What jobs in the US pay 300,000 a year?

For a Field Service Manager, annual salaries of $300,000 or more are typically found in senior or executive-level roles, especially in large companies or specialized industries such as energy, manufacturing, or technology. These positions often require extensive experience, leadership skills, and certifications, and may include bonuses or profit-sharing components.
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Field Service Manager jobs near you
Field Service Manager

Field Service Manager

ICEE

Saint Louis, MO • On-site

$70K/yr

Full-time

Posted 14 days ago

The ICEE Company rating

6.4

Company rating: 6.4 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

357th of 419 rated machine equipment manufacturers

Job description

Reporting to the Field Operations Manager, the Field Service Manager provides leadership, guidance, and training to field operations team members. Actively immersed in leading day-to-day operations, the Field Service Manager is hands-on in the field, supervising and assisting direct reports with installing and servicing machines and equipment, and all machine movements. With direct accountability, the Field Service Manager will oversee the daily operations and leadership of service technicians and Route Sales Drivers within the assigned service centers.
ESSENTIAL FUNCTIONS:
  • Oversees the daily operations and team leadership in the assigned service centers.
  • Ensures achievement of Key Performance Indicators (KPIs) for the assigned service centers.
  • Establishes and executes action plans for KPI areas of opportunity and provides timely coaching to team members, as appropriate.
  • Sets and communicates the weekly itinerary for assigned service centers (including work, holiday, and vacation schedules ensuring proper coverage for Customer service/satisfaction).
  • Monitors service orders daily and follows up with appropriate person(s) as needed.
  • Performs routine vehicle checks; addresses opportunities and provides timely coaching.
  • Emphasizes the importance of a safe working environment and culture by conducting both service / safety meetings bi-weekly / monthly and ensuring monthly safety quizzes are completed timely.
  • Conducts routine service center(s) inspections to validate compliance with our Safety audit checklists.
  • Regular coaching of vehicular camera events with team members is required.
  • Proactively solves problems for team members and customer accounts.
  • Leads service Technicians, RSRs, and Warehouse Drivers and provides timely coaching, development, and feedback.
  • Writes and delivers timely annual performance reviews for direct reports.
  • Routinely participates in ride-a-longs with Technicians & RSR's three to four days a week equating to 60% to 80% of the working week on average. Provides on the spot coaching and documents progress reports.
  • Performs, assists & trains others on machine installs, exchanges, pulls, and shop checkout of equipment as needed.
  • Audits, approves, and processes team member timesheets daily, and ensures timely submission prior to timecard cut off as set by our Payroll Dept.
  • Install Surveys / Install Audits performed regularly as required.
  • Monitors/changes route schedules to ensure all scheduled route stops are completed each week including Supply Calls.
  • Ensures assigned service centers are well maintained, clean, and a safe environment.
  • Responsible for communicating with Dispatch and relaying information to ensure prompt service.
  • Participates in meetings with sales team members and Installers (if applicable) to set equipment movement schedules.
  • Maintains clear and open communication with the Field Operations Manager and responds quickly to requests and feedback.
  • Performs other duties as assigned by Operations leadership.

COMPETENCIES:
To perform this job successfully, the Field Service Manager must be self-motivated, able to problem solve, detail-oriented, and able to stay on task. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Excellent organization and time management skills.
  • Must be a self-starter and be able to accomplish a versatile and evolving workload.
  • Excellent in all forms of communication.
  • Self-motivated, with the ability to multi-task, prioritize, and adapt well to change.
  • Strong mechanical aptitude and current service skills.
  • Excellent with handling customer relations, interpersonal relationships, team relations, and service.
  • Availability to work/be available for a wide array of scheduled tasks. Including after hours and weekends as business requires.

EDUCATION AND EXPERIENCE:
  • Minimum of 3-5 years working as a Service Technician or a similar role.
  • Technical or Vocational School background or related field a plus.
  • Must possess and maintain a valid Driver's License at all times.

Pay from: $70,000 - Pay is based on education, experience, skills, training, and certifications.
TRAVEL REQUIREMENTS:
Depending on the Service Center/area, an upwards of 60% travel required including overnight stays.
EEO STATEMENT
ICEE is an equal employment opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived Federal, State, and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status, sex offenses, prior record of arrest or conviction, genetic information or predisposing genetic characteristic, status as a victim or witness of domestic violence, sex offenses or stalking and unemployment status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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