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Fan Experience Jobs (NOW HIRING)

Tixr

Fan Support Agent

Santa Monica, CA · On-site

$21 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Tixr Tixr's on a mission to transform the ticket buying experience with a modern approach to a legacy business. Born from a fan-focused frame of mind, we empower large-scale events, music ...

Tixr

Fan Support Agent

$19.25 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Fan Support Agent Tixr's on a mission to transform the ticket buying experience with a modern approach to a legacy business. Born from a fan-focused frame of mind, we empower large-scale events ...

Tixr

Fan Support Agent

Santa Monica, CA · On-site

$21 - $28.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Tixr Tixr's on a mission to transform the ticket buying experience with a modern approach to a legacy business. Born from a fan-focused frame of mind, we empower large-scale events, music ...

Hello82

[LA] Fan Space Associate

Los Angeles, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Since 2019, we've built a platform at the intersection of music, culture, and fan experience, operating as an independent label and distribution powerhouse that connects artists with their global ...

hello82

[SD] Fan Space Associate

San Diego, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Since 2019, we've built a platform at the intersection of music, culture, and fan experience, operating as an independent label and distribution powerhouse that connects artists with their global ...

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Fan Experience information

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$10

$18

$39

How much do fan experience jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for fan experience in the United States is $18.89, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $20.67 per hour, depending on experience, location, and employer.

What is a fan experience?

A Fan Experience job focuses on enhancing the enjoyment and satisfaction of fans at events, games, or entertainment venues. Responsibilities often include customer service, event coordination, and ensuring a seamless experience for attendees. This role may involve managing fan engagement activities, addressing concerns, and improving overall interactions with the brand or organization. Strong communication, problem-solving skills, and a passion for creating memorable experiences are essential for success in this field.

What are the primary day-to-day responsibilities in a fan experience position?

In a Fan Experience role, your daily tasks often include greeting fans at events, assisting with wayfinding, responding to questions or concerns, and helping to resolve issues promptly to ensure guest satisfaction. You may also coordinate pre-event preparations, manage VIP or group experiences, and work closely with ticketing, security, and concessions teams to deliver seamless service. Additionally, gathering feedback and supporting event improvements are common aspects of the job. The role is fast-paced and collaborative, providing opportunities to make a direct impact on the overall enjoyment of fans at games, concerts, or special events.

What are the key skills and qualifications needed to thrive in a fan experience position, and why are they important?

To thrive in a Fan Experience role, you need strong customer service skills, event management knowledge, and familiarity with hospitality best practices, often supported by relevant work experience or a degree in sports management or a related field. Experience using ticketing platforms, CRM systems, and event management software is typically required. Excellent communication, problem-solving, and adaptability are soft skills that help you excel, especially when engaging with diverse audiences and resolving issues quickly. These skills are key to creating positive, memorable experiences for fans and ensuring the success of live events or sporting activities.

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Fan Experience jobs near you
Infographic showing various Fan Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,288 per year, or $18.9 per hour.

Strategic Marketing & Fan Experience Student Worker (Student Wage)

University of Virginia

Charlottesville, VA • On-site

$13/hr

Other

Re-posted 5 days ago

University Of Virginia rating

7.9

Company rating: 7.9 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

208th of 618 rated colleges and universities

Job description

Strategic Marketing & Fan Engagement Intern:
The University of Virginia Athletics Department is seeking Strategic Marketing & Fan Engagement Interns to assist in creating memorable game-day experiences and driving attendance across UVA's 27 varsity sports programs. Interns will gain hands-on experience in sports marketing, event operations, fan engagement, and sponsorship activation while working alongside full-time athletics staff.
UVA Athletics has won more than 35 NCAA Division I National Championships and welcomes thousands of fans to athletic events each year. This position offers a unique opportunity to contribute to one of the nation's premier collegiate athletics programs.
Time Commitment:
This position requires approximately 6-10 hours per week; primarily during athletic events on nights and weekends. Additional office hours and special project opportunities may be available based on performance and departmental needs.
Responsibilities:
  • Execute game-day promotions, giveaways, contests, and fan engagement activities.
  • Assist with sponsorship activations and in-venue entertainment elements.
  • Support event setup, breakdown, and operational logistics.
  • Interact with fans to create a welcoming and engaging game-day atmosphere.
  • Assist with special events, student outreach initiatives, and community engagement opportunities.
  • Support the Sabre Rewards program and student attendance efforts.
  • Help develop and implement marketing plans designed to increase attendance and enhance the fan experience.
  • Create game scripts, run-of-show documents, and event timelines.
  • Brainstorm and develop creative content, promotional concepts, and fan engagement features.
  • Collaborate with athletics staff, student groups, spirit squads, and campus partners to promote events and drive attendance.
Position Compensation: $13.00 Hourly.
Undergrad student wage position for less than 20 hours per week.
Required Qualifications:
  • Resume and Cover Letter required.
  • Full-time student currently enrolled at the University of Virginia (graduate and undergraduate).
  • Availability to attend all home football games and select competitions for other sports, which are frequently scheduled during evenings and weekends.
  • Ability to represent the University of Virginia and UVA Athletics in a positive, professional, and customer-service-oriented manner.
  • Strong communication and interpersonal skills.
  • Ability to multitask, problem-solve, and adapt in a fast-paced live event environment.
  • Dependable, punctual, and able to work both independently and as part of a team.
Preferred Qualifications:
  • Genuine interest in pursuing a career in sports marketing, fan engagement, event management, or collegiate athletics.
  • Previous experience in customer service, event operations, marketing, promotions, or athletics.
  • Creative mindset with a willingness to contribute new ideas for fan engagement and game presentation.
  • Familiarity with social media platforms and current fan engagement trends.

Physical Demands:
Event preparation and operations may require occasional light physical labor. This includes carrying supplies to, from, and throughout athletic venues. Interns may be required to stand, walk, and work outdoors for extended periods, including up to four hours at a time during athletic events. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.

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About University of Virginia

Sourced by ZipRecruiter

The University of Virginia is distinctive among institutions of higher education. Founded by Thomas Jefferson in 1819, the University sustains the ideal of developing, through education, leaders who are well-prepared to shape the future of the nation.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Charlottesville, VA, US

Year founded

1819

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