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Fan Experience Jobs (NOW HIRING)

Dairy Queen

Fan Experience Squad

Ferndale, WA

$17.15/hr

Fan Experience Squad - We are growing - both as a company and as a team. Our locations are leaders not only in the Dairy Queen system, but in the industry through our pride and commitment to constant ...

Dairy Queen

Fan Experience Squad-dq

Bellingham, WA · On-site

$19.15/hr

Fan Experience Squad - We are growing - both as a company and as a team. Our locations are leaders not only in the Dairy Queen system, but in the industry through our pride and commitment to constant ...

Dairy Queen

Fan Experience Squad-DQ

Ferndale, WA

$17.13/hr

Fan Experience Squad - We are growing - both as a company and as a team. Our locations are leaders not only in the Dairy Queen system, but in the industry through our pride and commitment to constant ...

Dairy Queen

Fan Experience Squad-DQ

Mount Vernon, WA

$17.13/hr

Fan Experience Squad - We are growing - both as a company and as a team. Our locations are leaders not only in the Dairy Queen system, but in the industry through our pride and commitment to constant ...

Dairy Queen

Fan Experience Squad-DQ

Lynden, WA

$17.13/hr

Fan Experience Squad - We are growing - both as a company and as a team. Our locations are leaders not only in the Dairy Queen system, but in the industry through our pride and commitment to constant ...

Dairy Queen

Fan Experience Squad-dq

Bellingham, WA

$19.15/hr

Fan Experience Squad - We are growing - both as a company and as a team. Our locations are leaders not only in the Dairy Queen system, but in the industry through our pride and commitment to constant ...

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How much do fan experience jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for fan experience in the United States is $18.89, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $20.67 per hour, depending on experience, location, and employer.

What is a Fan Experience job?

A Fan Experience job focuses on enhancing the enjoyment and satisfaction of fans at events, games, or entertainment venues. Responsibilities often include customer service, event coordination, and ensuring a seamless experience for attendees. This role may involve managing fan engagement activities, addressing concerns, and improving overall interactions with the brand or organization. Strong communication, problem-solving skills, and a passion for creating memorable experiences are essential for success in this field.

What are the primary day-to-day responsibilities in a Fan Experience position?

In a Fan Experience role, your daily tasks often include greeting fans at events, assisting with wayfinding, responding to questions or concerns, and helping to resolve issues promptly to ensure guest satisfaction. You may also coordinate pre-event preparations, manage VIP or group experiences, and work closely with ticketing, security, and concessions teams to deliver seamless service. Additionally, gathering feedback and supporting event improvements are common aspects of the job. The role is fast-paced and collaborative, providing opportunities to make a direct impact on the overall enjoyment of fans at games, concerts, or special events.

What are the key skills and qualifications needed to thrive in the Fan Experience position, and why are they important?

To thrive in a Fan Experience role, you need strong customer service skills, event management knowledge, and familiarity with hospitality best practices, often supported by relevant work experience or a degree in sports management or a related field. Experience using ticketing platforms, CRM systems, and event management software is typically required. Excellent communication, problem-solving, and adaptability are soft skills that help you excel, especially when engaging with diverse audiences and resolving issues quickly. These skills are key to creating positive, memorable experiences for fans and ensuring the success of live events or sporting activities.

More about Fan Experience jobs
What cities are hiring for Fan Experience jobs? Cities with the most Fan Experience job openings:
What are the most commonly searched types of Fan Experience jobs? The most popular types of Fan Experience jobs are:
What states have the most Fan Experience jobs? States with the most job openings for Fan Experience jobs include:
What job categories do people searching Fan Experience jobs look for? The top searched job categories for Fan Experience jobs are:
Fan Experience jobs near you
Infographic showing various Fan Experience job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,288 per year, or $18.9 per hour.
Assistant Director, Fan Experience

Assistant Director, Fan Experience

University of Pittsburgh

Pittsburgh, PA • On-site

Full-time

Posted 5 days ago

Job description

The Assistant Director, Fan Experience is responsible for the planning, execution, and continuous improvement of in-venue game presentation and fan experience for assigned varsity sports within Pitt Athletics. This role is focused on delivering an engaging, high-energy, and cohesive game day atmosphere that enhances the overall fan experience and drives home-field and home-court advantage.
Primary responsibilities include developing and executing detailed game scripts and run-of-show timelines; coordinating videoboard content, music, and in-game elements; managing sponsor-related in-game inventory; and supervising game day staff and student workers. This position plays a key role in ideating and executing creative elements across highly visible moments, including pregame, in-game breaks, timeouts, and other fan-facing activations.
The Assistant Director will collaborate closely with Fan Experience leadership, creative/video teams, and external partners to ensure seamless execution and alignment with departmental standards.
Additionally, this role will support grassroots outreach efforts, including on-campus and in-community activations, to drive awareness and attendance for assigned sports.
This position will also assist with game day fan experience operations for football and men's basketball, as well as other duties as assigned.

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