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Fan Experience Jobs (NOW HIRING)

AEG

FAN EXPERIENCE SUPERVISOR PART-TIME

Portland, OR · On-site

$24/hr

Summary: Fan Experience Supervisor will ensure that the Fan Experience staff have the appropriate knowledge and skills to always provide a safe and enjoyable environment for fans and staff.

AEG

Fan Experience & Engagement Intern

Omaha, NE · On-site

Position Overview The Fan Experience & Engagement Intern plays a key role in creating unforgettable experiences for LOVB Nebraska fans both inside and outside the arena. Working alongside the Manager ...

Dairy Queen

Fan Experience Squad

Ferndale, WA · On-site

$17.15/hr

Fan Experience Squad - We are growing - both as a company and as a team. Our locations are leaders not only in the Dairy Queen system, but in the industry through our pride and commitment to constant ...

Dairy Queen

Fan Experience Squad

Bellingham, WA

$19.13/hr

Fan Experience Squad - We are growing - both as a company and as a team. Our locations are leaders not only in the Dairy Queen system, but in the industry through our pride and commitment to constant ...

Dairy Queen

Fan Experience Squad

Bellingham, WA · On-site

$19.13/hr

Fan Experience Squad - We are growing - both as a company and as a team. Our locations are leaders not only in the Dairy Queen system, but in the industry through our pride and commitment to constant ...

AEG

Senior Manager, Fan Experience

Washington, DC · On-site

$80K - $90K/yr

The Senior Manager, Fan Experience is responsible for designing and delivering the fan experience for all home games as well as large-scale fan events for the WNBA Washington Mystics. Are you ...

AEG

(Part-Time) Fan Experience Attendant

Portland, OR · On-site

$18/hr

Summary: Fan Experience staff act as the primary providers of exceptional service as they engage in conversation and direct fans entering and attending stadium events. Fan Experience staff are ...

AEG

Fan Experience Team

Landover, MD · On-site

$15.30/hr

The Washington Commanders are seeking responsible, fun individuals to join the Fan Experience Team on a Part Time, seasonal basis. Team members will add excitement and entertainment to the overall ...

Dairy Queen

Fan Experience Squad-dq

Bellingham, WA · On-site

$19.15/hr

Fan Experience Squad - We are growing - both as a company and as a team. Our locations are leaders not only in the Dairy Queen system, but in the industry through our pride and commitment to constant ...

Dairy Queen

Fan Experience Squad-DQ

Lynden, WA · On-site

$17.13/hr

Fan Experience Squad - We are growing - both as a company and as a team. Our locations are leaders not only in the Dairy Queen system, but in the industry through our pride and commitment to constant ...

Dairy Queen

Fan Experience Squad-dq

Bellingham, WA · On-site

$19.15/hr

Fan Experience Squad - We are growing - both as a company and as a team. Our locations are leaders not only in the Dairy Queen system, but in the industry through our pride and commitment to constant ...

Dairy Queen

Fan Experience Squad-DQ

Mount Vernon, WA · On-site

$17.13/hr

Fan Experience Squad - We are growing - both as a company and as a team. Our locations are leaders not only in the Dairy Queen system, but in the industry through our pride and commitment to constant ...

Dairy Queen

Fan Experience Squad-dq

Lynden, WA · On-site

$17.13/hr

Fan Experience Squad - We are growing - both as a company and as a team. Our locations are leaders not only in the Dairy Queen system, but in the industry through our pride and commitment to constant ...

Dairy Queen

Fan Experience Squad-dq

Ferndale, WA · On-site

$17.13/hr

Fan Experience Squad - We are growing - both as a company and as a team. Our locations are leaders not only in the Dairy Queen system, but in the industry through our pride and commitment to constant ...

Dairy Queen

Fan Experience Squad-DQ

Ferndale, WA · On-site

$17.13/hr

Fan Experience Squad - We are growing - both as a company and as a team. Our locations are leaders not only in the Dairy Queen system, but in the industry through our pride and commitment to constant ...

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Fan Experience information

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$10

$18

$39

How much do fan experience jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for fan experience in the United States is $18.89, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $20.67 per hour, depending on experience, location, and employer.

What is a fan experience?

A Fan Experience job focuses on enhancing the enjoyment and satisfaction of fans at events, games, or entertainment venues. Responsibilities often include customer service, event coordination, and ensuring a seamless experience for attendees. This role may involve managing fan engagement activities, addressing concerns, and improving overall interactions with the brand or organization. Strong communication, problem-solving skills, and a passion for creating memorable experiences are essential for success in this field.

What are the primary day-to-day responsibilities in a fan experience position?

In a Fan Experience role, your daily tasks often include greeting fans at events, assisting with wayfinding, responding to questions or concerns, and helping to resolve issues promptly to ensure guest satisfaction. You may also coordinate pre-event preparations, manage VIP or group experiences, and work closely with ticketing, security, and concessions teams to deliver seamless service. Additionally, gathering feedback and supporting event improvements are common aspects of the job. The role is fast-paced and collaborative, providing opportunities to make a direct impact on the overall enjoyment of fans at games, concerts, or special events.

What are the key skills and qualifications needed to thrive in a fan experience position, and why are they important?

To thrive in a Fan Experience role, you need strong customer service skills, event management knowledge, and familiarity with hospitality best practices, often supported by relevant work experience or a degree in sports management or a related field. Experience using ticketing platforms, CRM systems, and event management software is typically required. Excellent communication, problem-solving, and adaptability are soft skills that help you excel, especially when engaging with diverse audiences and resolving issues quickly. These skills are key to creating positive, memorable experiences for fans and ensuring the success of live events or sporting activities.

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Fan Experience jobs near you
Infographic showing various Fan Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $39,288 per year, or $18.9 per hour.

FAN EXPERIENCE SUPERVISOR PART-TIME

AEG

Portland, OR • On-site

$24/hr

Part-time

Re-posted 10 days ago

Job description

Summary:
Fan Experience Supervisor will ensure that the Fan Experience staff have the appropriate knowledge and skills to always provide a safe and enjoyable environment for fans and staff. Supervising small teams of Fan Experience attendants, perform general administrative duties, and serve as the liaison between the Fan Experience staff and Fan Experience Administrative Department.
Required Qualifications:
• At least 2 years of related experience and/or training
• Must be able to read, write and speak conversational English. Spanish is a plus
• Proficient conflict resolution skills
• Proficient problem-solving skills
• Availability to work ALL Timbers/Thorns home matches in addition to other scheduled stadium events
• An outgoing and friendly engaging personality
• Skilled at fostering a cooperative team atmosphere
• Ability to work effectively in cross-functional teams to achieve common goals
• The ability to work independently and be flexible in all positions
• Must meet company-grooming and appearance standards
• Must pass a background check
• Weekend availability is essential!
Work Environment:
• Comfortable in heavy crowd traffic and high noise levels
• Willing to work in all types of weather, including rain, wind, sun exposure, and extreme heat and cold.
• Ability to stand for extended periods of time (up to 8hrs)
• Regularly walk up and down cement steps
*Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Responsibilities:
• Coach and train Fan Experience staff to consistently perform their responsibilities
• Lead pre-match briefing meetings for their designated teams
• Serve as liaison between Fan Experience, Administrative, and Security staff
• Attend all supervisor meetings and briefings
• Lead by example, implementing five-star service with all fan-facing and staff interactions
• Help ensure contraband items do not enter the building
• Distribute hand-outs before, during or after the event as needed
• Monitoring designated area ensuring fan & staff conduct follows stadium policies.
• Perform crowd control functions during events as needed.
• Act as a member of the emergency evacuation team.
• Coordinating wheelchair escorts for special needs fans.
• Monitor parking lot and bike parking areas.
• Perform administrative tasks
• Produce end-of-event report
• Ensure accurate Guest Attendant Timekeeping
• Staff break rotations
• Distribute & collect staff radios
• Assist other supervisors when requested
• Perform all Fan Experience staff required tasks in addition to any requests from Fan Experience and/or Events Administrative staff
• Perform other duties as assigned.
What we offer:
• Seasonal part-time hours
• Paid training
• Advancement opportunities
• Pre-match meal and gameday snacks provided
• Uniform polo and light weight jacket provided
• Opportunities to attend teammate appreciation events
• Potential monthly bonuses
• Discounts for concessions, team store & Adidas employee store
• Complementary tickets
Pay Rate: $24 hour starting
*Fan Experience supervisors are seasonal employees and are staffed on an "as needed" basis. Hours per week may vary due to the event schedule.
Selection will be made based on applicable skills, experience, and area(s) of education. Be sure to clearly demonstrate your skills, experience, and area(s) of interest in your application.
Peregrine Sports LLC., is an equal opportunity employer for all protected classes, including veterans and individuals with disabilities.
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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