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Fan Experience Coordinator Jobs (NOW HIRING)

TBB

Digital Experience Coordinator

Tampa, FL · On-site

Digital Experience Coordinator Mission The Tampa Bay Buccaneers organization's vision is to be the ... Build, manage, and update fan-facing experiences within the team's CMS platforms (NFL CMS, Yinzcam ...

Utah State University

Marketing Coordinator

Logan, UT · On-site

$17/hr

Serve as the primary marketing/fan experience contact for soccer and softball and as the secondary contact for men's basketball. * Assist in the development, coordination and implementation of ...

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Fan Experience Coordinator information

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$27K

$57.9K

$101.5K

How much do fan experience coordinator jobs pay per year?

As of Jul 28, 2026, the average yearly pay for fan experience coordinator in the United States is $57,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Fan Experience Coordinator, and how can they be effectively managed?

Fan Experience Coordinators often navigate the challenge of balancing high fan expectations with logistical constraints, such as limited resources or tight event schedules. Effective communication with both fans and internal teams is key to resolving issues quickly and ensuring a positive experience. Coordinators must also be adaptable, as event plans can change rapidly, requiring quick thinking and problem-solving. Building strong relationships across departments, such as marketing and operations, helps streamline processes and enhances the overall fan experience.

What is the difference between Fan Experience Coordinator vs Event Coordinator?

AspectFan Experience CoordinatorEvent Coordinator
Primary FocusEnhancing fan engagement and experience at eventsPlanning and executing various types of events
Work EnvironmentSports venues, arenas, stadiumsConferences, festivals, corporate events
Required SkillsCustomer service, communication, event logisticsOrganization, coordination, multitasking
Common CertificationsEvent planning, customer serviceEvent management, project management

While both roles involve event planning, the Fan Experience Coordinator specifically focuses on creating engaging experiences for fans at sports or entertainment events, whereas the Event Coordinator manages a broader range of events across industries. The Fan Experience Coordinator emphasizes customer engagement and venue-specific activities, making it more specialized within the sports and entertainment sectors.

What does a Fan Experience Coordinator do?

A Fan Experience Coordinator is responsible for enhancing the overall experience of fans at sporting events, concerts, or entertainment venues. They work on organizing activities, managing fan engagement initiatives, and ensuring that all attendees have a positive and memorable experience. Their duties often include overseeing event logistics, coordinating with different departments, and addressing fan inquiries or concerns. The role requires strong communication, organizational, and problem-solving skills to create a welcoming and enjoyable environment for fans.

What are the key skills and qualifications needed to thrive as a Fan Experience Coordinator, and why are they important?

To thrive as a Fan Experience Coordinator, you need strong event planning, customer service, and communication skills, often supported by a degree in hospitality, sports management, or a related field. Familiarity with ticketing systems, CRM platforms, and event management software is typically required. Outstanding interpersonal skills, problem-solving abilities, and the ability to remain calm under pressure help you create memorable experiences for fans. These skills are vital for ensuring fan satisfaction, resolving issues swiftly, and enhancing the overall reputation of the organization during live events.
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Fan Experience Coordinator jobs near you
Infographic showing various Fan Experience Coordinator job openings in the United States as of July 2026, with employment types broken down into 3% Internship, 66% Full Time, 22% Part Time, 6% Temporary, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $57,869 per year, or $27.8 per hour.
Assistant Director, Fan Experience

Assistant Director, Fan Experience

University of Pittsburgh

Pittsburgh, PA • On-site

Full-time

Posted 5 days ago

Job description

The Assistant Director, Fan Experience is responsible for the planning, execution, and continuous improvement of in-venue game presentation and fan experience for assigned varsity sports within Pitt Athletics. This role is focused on delivering an engaging, high-energy, and cohesive game day atmosphere that enhances the overall fan experience and drives home-field and home-court advantage.
Primary responsibilities include developing and executing detailed game scripts and run-of-show timelines; coordinating videoboard content, music, and in-game elements; managing sponsor-related in-game inventory; and supervising game day staff and student workers. This position plays a key role in ideating and executing creative elements across highly visible moments, including pregame, in-game breaks, timeouts, and other fan-facing activations.
The Assistant Director will collaborate closely with Fan Experience leadership, creative/video teams, and external partners to ensure seamless execution and alignment with departmental standards.
Additionally, this role will support grassroots outreach efforts, including on-campus and in-community activations, to drive awareness and attendance for assigned sports.
This position will also assist with game day fan experience operations for football and men's basketball, as well as other duties as assigned.

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