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Fan Experience Coordinator Jobs (NOW HIRING)

Oklahoma City Thunder

Game Day Crew

Oklahoma City, OK · On-site

... fan engagement activities. This part-time role is ideal for those looking to gain hands on ... This is a part-time position reporting to the Live Production and Game Day Experience Coordinator.

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Fan Experience Coordinator information

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$27K

$57.9K

$101.5K

How much do fan experience coordinator jobs pay per year?

As of Aug 17, 2026, the average yearly pay for fan experience coordinator in the United States is $57,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What does a fan experience coordinator do?

A Fan Experience Coordinator is responsible for enhancing the overall experience of fans at sporting events, concerts, or entertainment venues. They work on organizing activities, managing fan engagement initiatives, and ensuring that all attendees have a positive and memorable experience. Their duties often include overseeing event logistics, coordinating with different departments, and addressing fan inquiries or concerns. The role requires strong communication, organizational, and problem-solving skills to create a welcoming and enjoyable environment for fans.

What are the key skills and qualifications needed to thrive as a fan experience coordinator?

To thrive as a Fan Experience Coordinator, you need strong event planning, customer service, and communication skills, often supported by a degree in hospitality, sports management, or a related field. Familiarity with ticketing systems, CRM platforms, and event management software is typically required. Outstanding interpersonal skills, problem-solving abilities, and the ability to remain calm under pressure help you create memorable experiences for fans. These skills are vital for ensuring fan satisfaction, resolving issues swiftly, and enhancing the overall reputation of the organization during live events.

What are some common challenges faced by a fan experience coordinator, and how can they be effectively managed?

Fan Experience Coordinators often navigate the challenge of balancing high fan expectations with logistical constraints, such as limited resources or tight event schedules. Effective communication with both fans and internal teams is key to resolving issues quickly and ensuring a positive experience. Coordinators must also be adaptable, as event plans can change rapidly, requiring quick thinking and problem-solving. Building strong relationships across departments, such as marketing and operations, helps streamline processes and enhances the overall fan experience.

What is the difference between Fan Experience Coordinator vs Event Coordinator?

AspectFan Experience CoordinatorEvent Coordinator
Primary FocusEnhancing fan engagement and experience at eventsPlanning and executing various types of events
Work EnvironmentSports venues, arenas, stadiumsConferences, festivals, corporate events
Required SkillsCustomer service, communication, event logisticsOrganization, coordination, multitasking
Common CertificationsEvent planning, customer serviceEvent management, project management

While both roles involve event planning, the Fan Experience Coordinator specifically focuses on creating engaging experiences for fans at sports or entertainment events, whereas the Event Coordinator manages a broader range of events across industries. The Fan Experience Coordinator emphasizes customer engagement and venue-specific activities, making it more specialized within the sports and entertainment sectors.

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Fan Experience Coordinator jobs near you
Infographic showing various Fan Experience Coordinator job openings in the United States as of August 2026, with employment types broken down into 69% Full Time, 25% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $57,869 per year, or $27.8 per hour.

Guest Experience Staff

Minnesota United Football Club

Saint Paul, MN • On-site

$16.50 - $18.50/hr

Part-time

Re-posted 3 days ago

Job description

Who We Are:
Minnesota United FC (MNUFC) is a professional soccer club competing in Major League Soccer (MLS), the top tier of soccer in North America. As a club driven by passion and community, we operate under the oversight of the U.S. Soccer Federation, a member of FIFA. Our headquarters are in Golden Valley, MN, with soccer operations based at the MNUFC Training Center in Blaine. On matchdays, we call Allianz Field in St. Paul home-one of the premier soccer-specific stadiums in the country.
Position:
The Guest Experience Staff is part of the Stadium Operations for Minnesota United FC (MNUFC), a sports business located in the Twins Cities area of Minnesota and a member of Major League Soccer (MLS), the top tier soccer league in North America.
Job Description:
Members of our Guest Experience Staff are "Loonatics." They are not afraid to be themselves. They are authentic, diverse and glass half-full. Guest Experience Staff are obsessed about the details, committed to problem solving and building better relationships with our fans. Lastly, they are as excited about Minnesota United as they are serving the guests who are excited about Minnesota United. Our Guest Experience Staff serve passionately as Ticket Takers, Ushers and various other guest-facing positions throughout Allianz Field.
Members of our Guest Experience Staff bring an authentic enthusiasm to Minnesota United FC home matches and full stadium events during the 2026 season. This position focuses on creating a brilliant fan experience. Guest Experience Staff will benefit from an in-depth look behind the scenes of a professional sporting event, and will have the opportunity to work with professionals from a wide range of departments and levels.
There are leadership opportunities for those who work hard and are passionate about winning as a team. This is a part-time game day position based at Allianz Field in St. Paul, MN. The Guest Experience Staff will report to the Guest Experience Coordinator.
Responsibilities:
  • Create a brilliant experience for all fans and supporters
  • Monitor and manage various stadium amenities and areas during each match
  • Oversee and assist gate entry and ticket taking process
  • Serve as liaison for various departments
  • Perform other duties as assigned

Requirements:
  • Ability to stand and be active long periods of time, and lift at least 20 lbs
  • Ability to interact with customers in a personable and outgoing manner
  • Able to take initiative and create a positive environment
  • Able to work flexible hours including evenings, weekends, and potential holidays
  • Able to work a majority of MNUFC home games/Allianz Field events
  • All applicants must be 18 years of age or older

Compensation:
Our compensation range for this position is $16.50 - $18.50 per hour (non-exempt). Beyond compensation, the Club is dedicated to creating a positive work environment where our people and our work matter, while supporting individual and team growth. We prioritize opportunities for career development and advancement. Part-time employees also enjoy additional benefits, including a merchandise discount and opportunities for rewards and recognition, ensuring that achievements are celebrated.
MNUFC is an equal opportunity employer. We welcome all qualified applicants and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

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