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Fan Experience Jobs in Kansas (NOW HIRING)

Dairy Queen

Assistant Store Manager

Wichita, KS · On-site

Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...

Dairy Queen

Assistant Store Manager

Augusta, KS · On-site

Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...

Dairy Queen

Assistant Store Manager

Wichita, KS · On-site

Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...

Dairy Queen

Assistant Store Manager

Holton, KS · On-site

Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...

Dairy Queen

General Store Manager

Wichita, KS · On-site

Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...

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Fan Experience information

See Kansas salary details

$9

$16

$34

How much do fan experience jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for fan experience in Kansas is $16.68, according to ZipRecruiter salary data. Most workers in this role earn between $11.46 and $18.25 per hour, depending on experience, location, and employer.

What is a fan experience?

A Fan Experience job focuses on enhancing the enjoyment and satisfaction of fans at events, games, or entertainment venues. Responsibilities often include customer service, event coordination, and ensuring a seamless experience for attendees. This role may involve managing fan engagement activities, addressing concerns, and improving overall interactions with the brand or organization. Strong communication, problem-solving skills, and a passion for creating memorable experiences are essential for success in this field.

What are the primary day-to-day responsibilities in a fan experience position?

In a Fan Experience role, your daily tasks often include greeting fans at events, assisting with wayfinding, responding to questions or concerns, and helping to resolve issues promptly to ensure guest satisfaction. You may also coordinate pre-event preparations, manage VIP or group experiences, and work closely with ticketing, security, and concessions teams to deliver seamless service. Additionally, gathering feedback and supporting event improvements are common aspects of the job. The role is fast-paced and collaborative, providing opportunities to make a direct impact on the overall enjoyment of fans at games, concerts, or special events.

What are the key skills and qualifications needed to thrive in a fan experience position, and why are they important?

To thrive in a Fan Experience role, you need strong customer service skills, event management knowledge, and familiarity with hospitality best practices, often supported by relevant work experience or a degree in sports management or a related field. Experience using ticketing platforms, CRM systems, and event management software is typically required. Excellent communication, problem-solving, and adaptability are soft skills that help you excel, especially when engaging with diverse audiences and resolving issues quickly. These skills are key to creating positive, memorable experiences for fans and ensuring the success of live events or sporting activities.

What are popular job titles related to Fan Experience jobs in Kansas?

For Fan Experience jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Fan Experience jobs in Kansas look for?

The top searched job categories for Fan Experience jobs in Kansas are:

Fan Experience jobs near you
Infographic showing various Fan Experience job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $34,690 per year, or $16.7 per hour.

Dairy Queen - Assistant Manager

Valero, DQ and Fast n' Friendly Convenience Stores

Lenexa, KS • On-site

Full-time

Re-posted 3 days ago

Job description

Assistant Store Manager
We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. If you are a management professional who is looking take on a fun and rewarding new challenge, join our team! Our commitment to your continued professional development makes this a great opportunity for you to build a career with us. If you want more out of your career, Dairy Queen is the right place!
Job Functions:
  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Enthusiastically greet and welcome fans to the Dairy Queen brand
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Meet or exceed Dairy Queen brand standards with competency in inventory and cash controls
  • Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success
  • React to issues impacting the restaurant's profit & loss (P&L) to optimize sales and profit
  • Assist the General Manager with hiring, training, coaching, and developing Shift Leads and Crew Members to build a highly skilled and productive team
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
  • May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors' store marketing, identifying and tracking changing consumer demands.
  • At all times exhibit a genuine passion for excellence
  • Perform other duties as assigned by management

Requirements:
  • Minimum 1-3 years of high volume restaurant leadership experience; previous quick service restaurant experience strongly preferred
  • High School diploma or equivalent
  • Proven track record of effectively managing COGS and labor
  • Strong knowledge and application of safe food handling practices
  • Must be ServSafe® certifiable
  • Work well under pressure packed situations while maintaining a great attitude
  • Comfortable standing for entire shift and able to lift 50 pounds
  • Ability to work in and out of different temperature ranges.
  • Must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
  • Exhibit good manners, proper personal hygiene, and promptness
  • Have fun and maintain a positive attitude at all times!

Apply