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Experience Director Jobs (NOW HIRING)

Collabera

Director User Experience (UX)

New York, NY · On-site

The Director of UX will work closely with the Director of UX + UI and an existing team of high performing Designers to create the user experience for the core journeys and products of AmericanExpress ...

Kiddie Round-Up Inc

PreK 3 Site Director

Austin, TX

$18 - $25/hr

At least 2 years' experience Director in licensed facility/TRS accredited facility. These jobs are located at 2 Harmony Public School Campuses: Harmony Science Academy; 930 E Rundberg Ln, Austin, TX ...

SharkNinja

Director, UX

Needham, MA · On-site

Director, UX Mobile Apps & Connected Product Experiences ABOUT US SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that ...

THE GODDARD SCHOOL

Assistant Director

Round Lake, IL · On-site

Previous management experience in a licensed childcare facility or experience managing faculty ... Director Responsibilities Director's responsibilities may include, but are not limited to, the ...

SharkNinja

Director, UX

Needham, MA · On-site

Director, UX Mobile Apps & Connected Product Experiences ABOUT US SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that ...

Saucy! by KFC

Assistant Manager

Tampa, FL

Experience Director (Restaurant General Manager) --fueling daily operations, coaching top-tier teams, and delivering unforgettable guest moments. You'll lead from the front and jump into the action ...

Saucy! by KFC

Assistant Manager

Jacksonville, FL

Experience Director (Restaurant General Manager) --fueling daily operations, coaching top-tier teams, and delivering unforgettable guest moments. You'll lead from the front and jump into the action ...

Momentum

Director of Workplace Experience

Dallas, TX

The Opportunity We are seeking a dynamic and experienced Director of Workplace Experience & Operations to lead our global workplace strategy and operations across 13 offices in North America. As a ...

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Experience Director information

What are the key skills and qualifications needed to thrive as an Experience Director, and why are they important?

To thrive as an Experience Director, you need expertise in user experience (UX) design, strategic planning, and project management, often supported by a degree in design, marketing, or a related field. Familiarity with design thinking frameworks, UX research tools, prototyping software, and analytics platforms is typically required. Exceptional leadership, communication, and stakeholder management skills help drive cross-functional collaboration and inspire creative teams. These competencies are crucial for delivering cohesive, impactful experiences that meet both user needs and business objectives.

What is the difference between Experience Director vs Customer Experience Manager?

AspectExperience DirectorCustomer Experience Manager
CredentialsTypically requires extensive experience in customer experience, marketing, or related fields; often a bachelor's or master's degreeUsually holds a bachelor's degree in business, marketing, or related area; experience in customer service or experience management preferred
Work EnvironmentStrategic leadership role, often overseeing multiple teams and initiatives across departmentsOperational role focused on managing customer interactions and improving service processes
Industry UsageCommon in large corporations, marketing agencies, and brands emphasizing brand experienceWidely used in retail, hospitality, and service industries to enhance customer satisfaction

The Experience Director focuses on high-level strategy and overall brand experience, while the Customer Experience Manager handles day-to-day customer interactions and service improvements. Both roles aim to enhance customer satisfaction but differ in scope and responsibilities.

What is an experience director?

An experience director is a professional responsible for designing and managing customer or user experiences across events, brand activations, or digital platforms. They oversee creative teams, develop strategic concepts, and ensure that the experience aligns with brand goals, often requiring skills in project management, creativity, and client communication.

What jobs pay $500,000 a year in the US?

In the US, high-level executive roles such as Chief Executive Officers (CEOs), Chief Financial Officers (CFOs), and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Additionally, successful entrepreneurs, top-tier investment bankers, and certain specialized medical professionals can also reach or surpass this income level, often through bonuses, stock options, or profit sharing. These roles typically require extensive experience, advanced skills, and significant responsibility.

How does an Experience Director typically collaborate with cross-functional teams to drive user-centered initiatives?

As an Experience Director, you will frequently work alongside product managers, designers, developers, and marketing teams to ensure that user experience remains central throughout the project lifecycle. This collaboration often involves facilitating workshops, aligning on user personas, and translating business objectives into actionable design strategies. Effective communication and leadership skills are essential, as you’ll guide teams through design thinking processes and advocate for user needs while balancing stakeholder priorities. Regular cross-team meetings and iterative feedback sessions are common practices to maintain alignment and drive successful outcomes.

Does a director outrank a manager?

In most organizational structures, a director typically holds a higher position than a manager, overseeing multiple teams or departments and setting strategic goals. Managers usually handle day-to-day operations within specific teams or projects. The exact hierarchy can vary depending on the company's size and structure, but generally, directors have broader responsibilities and authority than managers.

What are Experience Directors?

Experience Directors are senior professionals responsible for overseeing and shaping the overall user or customer experience within an organization. They collaborate across departments to ensure that every touchpoint—from digital products to in-person interactions—delivers a cohesive and positive experience. Experience Directors often lead teams of designers, strategists, and researchers, using data and feedback to guide improvements. Their work is crucial in building brand loyalty and ensuring customer satisfaction.

What jobs make around $100,000 a year?

An Experience Director typically earns around $100,000 annually, especially with significant industry experience and leadership skills. Other roles that often reach this salary level include marketing managers, project managers, and senior software developers, depending on the industry and location. These positions usually require strong communication, strategic planning, and relevant certifications or technical expertise.
More about Experience Director jobs
What cities are hiring for Experience Director jobs? Cities with the most Experience Director job openings:
What are the most commonly searched types of Experience jobs? The most popular types of Experience jobs are:
What states have the most Experience Director jobs? States with the most job openings for Experience Director jobs include:
Experience Director jobs near you
Infographic showing various Experience Director job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.
Director User Experience (UX)

Director User Experience (UX)

Collabera

New York, NY • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 


Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.


Job Description

The Director of UX will work closely with the Director of UX + UI and an existing team of high performing Designers to create the user experience for the core journeys and products of AmericanExpress.com. You will partner closely with product owners, usability testing leads, and engineers to enhance the overall quality, value, and experience of our products and core journeys. As the Director of UX you will be hands on in all aspects of user experience including: gathering and understanding business & user requirements, creating information architecture diagrams and user flows, building detailed wireframes, high & low fidelity prototypes and the creation of new concepts. The Director of UX will lead the User Experience for our core set of products and journeys. Responsibilities include: 

Deliver on outcomes 

Drive change through currency, adaptability, and innovation

Transform ideas, business opportunities, research and creative vision into tangible products and services that provide clear, usable, useful and desirable outcomes for users

Lead development of all UX assets and deliverables to ensure they are thorough, thought-through, intuitive, easy to use, timely, and gorgeous 

Lead and establish best practices and design thinking / process - driving best digital experiences 

Lead UX design team in agile, fast moving environment 

Lead teams of UX designers through all phases of product development, ship, and iterate

Manage relationships guiding global business partners, brainstorm, ideate and create concepts which form the user experiences cross channel (mobile, tablet and desktop )

Work in collaboration with key project team members, including user experience researchers, product owners, tech leads, developers, strategy, PM, and visual design 

Be a passionate advocate for the user, ground ideas in data driven solutions by partnering with our User Experience Research team to incorporate customer insights and principles throughout the creative process. 

Ensure adherence to design best practices, standards, brand consistency 

Qualifications

10+ years UX experience designing consumer facing applications, websites and mobile experiences

Innate gift to simplify

Profound capacity to turn complex interactions into intuitive user experiences

Posses a deep and recognizable commitment to user empathy

Brilliant designer

Motivated leader - can inspire a cross disciplinary team with loyalty, commitment, and quality of delivery

Exceptional skills in ideation, sketching, wireframing, user flows, mapping and information architecture 

Fluency with design tools, most notably OmniGraffle, Ilustrator, Photoshop, InDesign, Invision and/or other UX & prototyping software 

Clear and current understanding of the capabilities and limitations of HTML, CSS, JavaScript & developing platforms

Demonstrated experiences launching products on javascript frameworks, designing responsive cross channel services and applications, and delivering UX works within agile production 

Driven explorer to improve user needs and make life easier for the user without the user asking

Data sleuth - great skill combing through analytics and behavioral insights to generate new experiments and opportunities to improve our products and differentiate the user experience 

Clear and confident communicator with an affinity for visual storytelling , knows how to communicate with team, peers, and business leads 

Ability to learn quickly and provide UX leadership in a dynamic and matrixed environment 

Strong portfolio showing breadth of UX Design work 

Experience with service design a +!

Additional Information

To Set up Interview please contact:

Vishwas Jaggi
973-475-7482

Apply