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Experience Director Jobs (NOW HIRING)

Primrose School of Augusta

Director

Augusta, GA · On-site

$50K - $70K/yr

Bachelor's (Preferred) Experience: * Director: 1 year (Preferred) Work Location: In person Ready to Make a Difference? If you're excited to embark on an exciting adventure of bringing wonder to ...

Firaxis

Director of UI/UX

Cary, NC

$145K - $215K/yr

The Director of UX/UI will deliver world class experiences for our players, while also improving the outcomes, quality, and efficiency of the UX/UI team. * You are OUTCOME focused and know how to ...

Kiddie Round-Up Inc

PreK 3 Site Director

Austin, TX

$18 - $25/hr

At least 2 years' experience Director in licensed facility/TRS accredited facility. These jobs are located at 2 Harmony Public School Campuses: Harmony Science Academy; 930 E Rundberg Ln, Austin, TX ...

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Experience Director information

What are the key skills and qualifications needed to thrive as an Experience Director, and why are they important?

To thrive as an Experience Director, you need expertise in user experience (UX) design, strategic planning, and project management, often supported by a degree in design, marketing, or a related field. Familiarity with design thinking frameworks, UX research tools, prototyping software, and analytics platforms is typically required. Exceptional leadership, communication, and stakeholder management skills help drive cross-functional collaboration and inspire creative teams. These competencies are crucial for delivering cohesive, impactful experiences that meet both user needs and business objectives.

What is the difference between Experience Director vs Customer Experience Manager?

AspectExperience DirectorCustomer Experience Manager
CredentialsTypically requires extensive experience in customer experience, marketing, or related fields; often a bachelor's or master's degreeUsually holds a bachelor's degree in business, marketing, or related area; experience in customer service or experience management preferred
Work EnvironmentStrategic leadership role, often overseeing multiple teams and initiatives across departmentsOperational role focused on managing customer interactions and improving service processes
Industry UsageCommon in large corporations, marketing agencies, and brands emphasizing brand experienceWidely used in retail, hospitality, and service industries to enhance customer satisfaction

The Experience Director focuses on high-level strategy and overall brand experience, while the Customer Experience Manager handles day-to-day customer interactions and service improvements. Both roles aim to enhance customer satisfaction but differ in scope and responsibilities.

What is an experience director?

An experience director is a professional responsible for designing and managing engaging customer or user experiences across events, marketing campaigns, or brand activations. They often collaborate with creative teams, oversee project execution, and utilize skills in storytelling, branding, and event planning to ensure memorable interactions. This role typically requires strong leadership, communication skills, and familiarity with industry tools like Adobe Creative Suite or event management software.

What jobs pay 500,000 a year in the US?

Experience Directors in high-level industries such as technology, finance, or entertainment can earn $500,000 or more annually, often through a combination of salary, bonuses, and stock options. Executive roles like Chief Executive Officers or Chief Operating Officers also frequently reach this compensation level, especially in large corporations. These positions typically require extensive experience, leadership skills, and advanced degrees or certifications.

How does an Experience Director typically collaborate with cross-functional teams to drive user-centered initiatives?

As an Experience Director, you will frequently work alongside product managers, designers, developers, and marketing teams to ensure that user experience remains central throughout the project lifecycle. This collaboration often involves facilitating workshops, aligning on user personas, and translating business objectives into actionable design strategies. Effective communication and leadership skills are essential, as you’ll guide teams through design thinking processes and advocate for user needs while balancing stakeholder priorities. Regular cross-team meetings and iterative feedback sessions are common practices to maintain alignment and drive successful outcomes.

What are Experience Directors?

Experience Directors are senior professionals responsible for overseeing and shaping the overall user or customer experience within an organization. They collaborate across departments to ensure that every touchpoint—from digital products to in-person interactions—delivers a cohesive and positive experience. Experience Directors often lead teams of designers, strategists, and researchers, using data and feedback to guide improvements. Their work is crucial in building brand loyalty and ensuring customer satisfaction.

What jobs make around $100,000 a year?

An Experience Director typically earns around $100,000 annually, especially in larger organizations or with extensive industry experience. Other roles that often reach this salary level include marketing managers, project managers, software developers, and sales directors, depending on location, skills, and company size.

Is CX a good career?

A career in Customer Experience (CX) involves improving customer satisfaction and loyalty through strategies, data analysis, and communication skills. CX roles are in demand across various industries, often requiring knowledge of tools like CRM software and customer feedback systems. It can offer opportunities for advancement and specialization in a growing field.
More about Experience Director jobs
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What are the most commonly searched types of Experience jobs? The most popular types of Experience jobs are:
What states have the most Experience Director jobs? States with the most job openings for Experience Director jobs include:
Experience Director jobs near you
Infographic showing various Experience Director job openings in the United States as of June 2026, with employment types broken down into 22% Full Time, and 78% Part Time. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.
Family Experience Leader

Family Experience Leader

YMCA of South Hampton Roads

Chesapeake, VA • On-site

$14.50 - $17/hr

Part-time

Posted 4 days ago

Job description

Job Type
Part-time
Description
Imagine going to work knowing that what you do each day positively influences the lives of children in your community. Working at the YMCA you'll discover more than a job - you will have the opportunity to make a lasting difference in the community.
OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you.
POSITION SUMMARY:
Under the direction of the Family Experience Director, the Family Experience Leader creates a joyful, safe, and inclusive environment where children and families can play, learn, and grow. This role supports holistic youth development by delivering engaging experiences that build confidence, spark friendships, and foster a sense of belonging. The Family Experience Leader provides direct service in Family Programs and ensures high-quality care in early childhood and drop-in child care spaces.
ESSENTIAL FUNCTIONS:
  • Warmly greet all youth and families to build connections and ensure everyone feels welcomed, accepted, and valued.
  • Support daily activities, experiences, and routines under the guidance of the Family Experience Director.
  • Deliver safe, nurturing care in Stay & Play, Interactive Zone, and other drop-in child care services.
  • Assist in planning and delivering Family Experience programs, including family events, Parents Time Out, birthday parties, and holiday activities.
  • Use a diverse range of materials, play experiences, and equipment to promote learning, creativity, and developmental growth.
  • Follow YMCA policies and procedures to ensure a safe, clean, and energetic environment for all participants.
  • Complete opening and closing procedures accurately and consistently.
  • Report unusual incidents immediately using the Association Occurrence Report process.
  • Follow check-in/check-out procedures and age-appropriate equipment guidelines at all times.
  • Ensure shift coverage when unavailable and communicate scheduling needs appropriately.
  • Model YMCA core values of caring, honesty, respect, responsibility, and faith in all interactions.
  • Promote a positive, collaborative team environment through clear communication and supportive relationships.
  • Maintain a professional appearance and participate in required meetings and trainings.
  • Support the YMCA mission advancement through participation in the Annual Giving Campaign efforts.

YMCA LEADERSHIP COMPETENCIES:
  • Collaboration
  • Developing Self & Others
  • Inclusion

Requirements
ENVIRONMENTAL FACTORS, PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is frequently required to:
  • Will be required to walk, stand, kneel, stoop, push, sit, crouch, pull, lift 40 pounds and carry 40 pounds
  • Continuous operations requiring attention to details (multi-task)
  • Will be exposed to cleaning supplies (i.e. bleach), vacuuming, body fluids, noise from numerous children and equipment activities

BACKGROUND CHECKS:
An offer of employment is contingent upon receipt of satisfactory results to meet minimum requirements of the position. They may include criminal background and reference checks, E-Verify, drug test, driver's license record, and/or a Child Protective Services Check (CPS). Additional driver's license check, CPS, criminal background check, alcohol, and/or drug testing may be required to be processed in the future to meet and/or maintain the requirements of this position.

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