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Experience Director Jobs (NOW HIRING)

RAINMAKER TEAM LLC

Director of Sales

Blue Ash, OH · On-site

$45K - $55K/yr

Previous hotel sales experience (Director of Sales or Senior Sales Manager preferred) * Strong ability to prospect, negotiate, and close business * Excellent communication, organization, and ...

2K

Director of UI/UX

Cary, NC · On-site

$145K - $215K/yr

The Director of UX/UI will deliver world class experiences for our players, while also improving the outcomes, quality, and efficiency of the UX/UI team. * You are OUTCOME focused and know how to ...

blueStone

Experience Design Director

Chicago, IL

We are seeking an engaging, design-tested leader to become our Experience Design Director. You'll test, iterate, and refine our core offerings and feature set, starting first with the launch of our ...

Northview Church

Guest Experience Coordinator

Noblesville, IN · On-site

$15.75 - $20.75/hr

Vision cast and collaborate with the Central Guest Experience Director and Coordinator to improve the Guest Experience playbook. * Establish Guest Experience guidelines that include creating ...

Ccfs

Director of Customer Experience

Dallas, TX · On-site

$10K/mo

Director of Customer Experience Department: Customer Service Job Status: Exempt Compensation: Direct Reports: Yes COMPANY OVERVIEW CrossCountry Freight Solutions (CCFS) is an exceptional company with ...

Kiddie Round-Up Inc

PreK 3 Site Director

Austin, TX

$18 - $25/hr

At least 2 years' experience Director in licensed facility/TRS accredited facility. These jobs are located at 2 Harmony Public School Campuses: Harmony Science Academy; 930 E Rundberg Ln, Austin, TX ...

Saucy! by KFC

Assistant Manager

Jacksonville, FL · On-site

Experience Director (Restaurant General Manager) --fueling daily operations, coaching top-tier teams, and delivering unforgettable guest moments. You'll lead from the front and jump into the action ...

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Experience Director information

What are the key skills and qualifications needed to thrive as an Experience Director, and why are they important?

To thrive as an Experience Director, you need expertise in user experience (UX) design, strategic planning, and project management, often supported by a degree in design, marketing, or a related field. Familiarity with design thinking frameworks, UX research tools, prototyping software, and analytics platforms is typically required. Exceptional leadership, communication, and stakeholder management skills help drive cross-functional collaboration and inspire creative teams. These competencies are crucial for delivering cohesive, impactful experiences that meet both user needs and business objectives.

What is the difference between Experience Director vs Customer Experience Manager?

AspectExperience DirectorCustomer Experience Manager
CredentialsTypically requires extensive experience in customer experience, marketing, or related fields; often a bachelor's or master's degreeUsually holds a bachelor's degree in business, marketing, or related area; experience in customer service or experience management preferred
Work EnvironmentStrategic leadership role, often overseeing multiple teams and initiatives across departmentsOperational role focused on managing customer interactions and improving service processes
Industry UsageCommon in large corporations, marketing agencies, and brands emphasizing brand experienceWidely used in retail, hospitality, and service industries to enhance customer satisfaction

The Experience Director focuses on high-level strategy and overall brand experience, while the Customer Experience Manager handles day-to-day customer interactions and service improvements. Both roles aim to enhance customer satisfaction but differ in scope and responsibilities.

What is an experience director?

An experience director is a professional responsible for designing and managing customer or user experiences across events, brand activations, or digital platforms. They oversee creative teams, develop strategic concepts, and ensure that the experience aligns with brand goals, often requiring skills in project management, creativity, and client communication.

What jobs pay $500,000 a year in the US?

In the US, high-level executive roles such as Chief Executive Officers (CEOs), Chief Financial Officers (CFOs), and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Additionally, successful entrepreneurs, top-tier investment bankers, and certain specialized medical professionals can also reach or surpass this income level, often through bonuses, stock options, or profit sharing. These roles typically require extensive experience, advanced skills, and significant responsibility.

How does an Experience Director typically collaborate with cross-functional teams to drive user-centered initiatives?

As an Experience Director, you will frequently work alongside product managers, designers, developers, and marketing teams to ensure that user experience remains central throughout the project lifecycle. This collaboration often involves facilitating workshops, aligning on user personas, and translating business objectives into actionable design strategies. Effective communication and leadership skills are essential, as you’ll guide teams through design thinking processes and advocate for user needs while balancing stakeholder priorities. Regular cross-team meetings and iterative feedback sessions are common practices to maintain alignment and drive successful outcomes.

Does a director outrank a manager?

In most organizational structures, a director typically holds a higher position than a manager, overseeing multiple teams or departments and setting strategic goals. Managers usually handle day-to-day operations within specific teams or projects. The exact hierarchy can vary depending on the company's size and structure, but generally, directors have broader responsibilities and authority than managers.

What are Experience Directors?

Experience Directors are senior professionals responsible for overseeing and shaping the overall user or customer experience within an organization. They collaborate across departments to ensure that every touchpoint—from digital products to in-person interactions—delivers a cohesive and positive experience. Experience Directors often lead teams of designers, strategists, and researchers, using data and feedback to guide improvements. Their work is crucial in building brand loyalty and ensuring customer satisfaction.

What jobs make around $100,000 a year?

An Experience Director typically earns around $100,000 annually, especially with significant industry experience and leadership skills. Other roles that often reach this salary level include marketing managers, project managers, and senior software developers, depending on the industry and location. These positions usually require strong communication, strategic planning, and relevant certifications or technical expertise.
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Experience Director jobs near you
Infographic showing various Experience Director job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.
Resident Experience Ambassador (Part Time)

Resident Experience Ambassador (Part Time)

Experience Senior Living

Cape Coral, FL • On-site

$14.50 - $18.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members.

We are looking for a Resident Experience Ambassador to join our amazing team!

Schedule: 9am-5pm, Sunday and Monday or Friday and Saturday

Responsibilities:

  • Will help facilitate socials, games, crafts, cooking, movies, outings, outdoor time, and many other activities as per the monthly/daily schedule.
  • Work with the Resident Experience team to bring new and exciting ideas, and to encourage others to offer new suggestions, to add to the monthly planned program(s).
  • Assist in creating and adjusting the Resident Experience plan for each resident.
  • Ensures that each resident has been given a copy of the monthly activity calendar.
  • Invites, engages, and encourages participation from all residents to the extent they are comfortable participating.
  • Assists in bringing residents to and from all activities.
  • Uses Lifeloop to document all attendance both at planned activities and 1:1 interactions.
  • Identify and report to the Resident Experience Director and personal, emotional, cognitive, and environmental concerns that prevent or limit a resident's ability to participate in any activity.
  • Able to maintain a customer focus, treating others with respect and integrity.
  • May drive the company van or vehicle for various reasons as required by the community.
  • May perform other duties as assigned.

Requirements

  • Previous experience in organizing activities or event planning preferred.
  • One (1) to two (2) years of working with seniors preferred.
  • Demonstrates an ability to use independent judgement and discretion to make decisions on what is in the best interest of the resident.
  • Ability to communicate verbally, in writing, and through pictures when necessary.
  • Able to operate standard office equipment.
  • Ability to utilize technology effectively and efficiently, including use of computers, iPad/tablet, Word programming, internet access, email, social media, and Resident Experience software platforms.
  • The position requires driving responsibilities; must possess a valid driver's license with an acceptable driving record per company's Motor Vehicle Policy.
  • Able to think creatively and independently to meet worthwhile objectives.
  • Able to be innovative to create and generate solutions and programs.
  • Able to act in solving problems, while exhibiting judgment and a realistic understanding of the issues. Able to use reason, even when dealing with emotional topics.
  • Identifies, obtains, and effectively allocates the resources required to achieve applicable goals.
  • Able to relate to routine operations in a manner that is consistent with existing solutions to problems. 
  • Able to work with people in such a manner to support the company's culture, work in a team setting to accomplish goals and get results.
  • Expected to represent the Resident Experience department by being punctual, neat, clean, and professional in appearance.
  • Ability to work varied schedules to include weekends, evenings, and holidays.

Benefits

We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

Background Screening Requirement

Employment is contingent upon successful completion of background screening in accordance with Florida law and company policy. Certain positions may require fingerprinting and Level 1 or Level 2 background screening. Applicants can review Florida care provider background screening requirements here: https://info.flclearinghouse.com

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