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Experience Director Jobs in Indiana (NOW HIRING)

UX Director

Warsaw, IN · On-site

$130 - $178/hr

CD PROJEKT RED is seeking a UX Director to join our Shared Development Services area. In this role, you will shape and elevate the end-to-end player experience across the CD PROJEKT RED ecosystem ...

GEICO is seeking a Director, IA Onboarding Experience. This role willbe responsible forthe development and implementation of a seamless, integrated, and engaging onboarding, licensing and acclimation ...

Director of Sales

Fishers, IN · On-site

$60K - $65K/yr

DESCRIPTION Hilton Garden Inn Indianapolis/Fishers is seeking an experienced Director of Sales to join our hotel's vibrant team. In this role, you will focus on developing sales strategies to ...

Director of Sales

Fishers, IN · On-site

$60K - $65K/yr

Hilton Garden Inn Indianapolis/Fishers is seeking an experienced Director of Sales to join our hotel's vibrant team. In this role, you will focus on developing sales strategies to maximize hotel ...

Director of MEP

Indianapolis, IN · Hybrid

$160K - $185K/yr

Direct Hire Compensation: $160k - $185k (Based on Experience) Benefits : Insurance (Medical, Dental, Vision), PTO, 401(k), and Tuition Reimbursement About the Opportunity: Sterling Engineering is ...

Director of Accounting

Indianapolis, IN · On-site

$90K - $120K/yr

Our client is seeking a dedicated and experienced Director of Accounting to join their team. As the Director, you will play a vital role in managing the financial operations of their organization ...

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Experience Director information

What is an experience director?

Experience Directors are senior professionals responsible for overseeing and shaping the overall user or customer experience within an organization. They collaborate across departments to ensure that every touchpoint—from digital products to in-person interactions—delivers a cohesive and positive experience. Experience Directors often lead teams of designers, strategists, and researchers, using data and feedback to guide improvements. Their work is crucial in building brand loyalty and ensuring customer satisfaction.

How does an experience director typically collaborate with cross-functional teams to drive user-centered initiatives?

As an Experience Director, you will frequently work alongside product managers, designers, developers, and marketing teams to ensure that user experience remains central throughout the project lifecycle. This collaboration often involves facilitating workshops, aligning on user personas, and translating business objectives into actionable design strategies. Effective communication and leadership skills are essential, as you’ll guide teams through design thinking processes and advocate for user needs while balancing stakeholder priorities. Regular cross-team meetings and iterative feedback sessions are common practices to maintain alignment and drive successful outcomes.

What are the key skills and qualifications needed to thrive as an experience director, and why are they important?

To thrive as an Experience Director, you need expertise in user experience (UX) design, strategic planning, and project management, often supported by a degree in design, marketing, or a related field. Familiarity with design thinking frameworks, UX research tools, prototyping software, and analytics platforms is typically required. Exceptional leadership, communication, and stakeholder management skills help drive cross-functional collaboration and inspire creative teams. These competencies are crucial for delivering cohesive, impactful experiences that meet both user needs and business objectives.

What is the difference between Experience Director vs Customer Experience Manager?

AspectExperience DirectorCustomer Experience Manager
CredentialsTypically requires extensive experience in customer experience, marketing, or related fields; often a bachelor's or master's degreeUsually holds a bachelor's degree in business, marketing, or related area; experience in customer service or experience management preferred
Work EnvironmentStrategic leadership role, often overseeing multiple teams and initiatives across departmentsOperational role focused on managing customer interactions and improving service processes
Industry UsageCommon in large corporations, marketing agencies, and brands emphasizing brand experienceWidely used in retail, hospitality, and service industries to enhance customer satisfaction

The Experience Director focuses on high-level strategy and overall brand experience, while the Customer Experience Manager handles day-to-day customer interactions and service improvements. Both roles aim to enhance customer satisfaction but differ in scope and responsibilities.

What are the most commonly searched types of Experience jobs in Indiana?

The most popular types of Experience jobs in Indiana are:

What are popular job titles related to Experience Director jobs in Indiana?

For Experience Director jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Experience Director jobs?

Cities in Indiana with the most Experience Director job openings:

Infographic showing various Experience Director job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

$130 - $178/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 14 days ago


Job description

To create revolutionary, story-driven RPGs which go straight to the hearts of gamers — this is our mission. Want to dive deeper into our company’s culture? Explore our social media and check out our YouTube channel where we share behind-the-scenes insights and stories direct from our team members!

Job Description

CD PROJEKT RED is seeking a UX Director to join our Shared Development Services area. In this role, you will shape and elevate the end-to-end player experience across the CD PROJEKT RED ecosystem, bringing together design, insights, analytics, and player-facing services under a unified, player-centric vision.
As the company’s leading advocate for player needs and behaviors, you will ensure that player experience considerations inform strategic, product, design, and technology decisions across our portfolio. If you are passionate about creating exceptional player experiences and have the leadership experience to guide teams toward a shared vision, we’d love to hear from you.

Key Responsibilities
  • Define and evolve CD PROJEKT RED's Player Experience vision across games, services, and player touchpoints.
  • Establish player-centric principles, standards, frameworks, and success metrics.
  • Ensure a cohesive player experience across all player-facing products and services.
  • Establish and evolve scalable practices for research, design, analytics, experimentation, and validation.
  • Establish and maintain company-wide UX practices and ways of working while enabling project teams to operate autonomously.
  • Drive player-centric decision-making by translating insights into actionable recommendations for teams and leadership.
  • Lead and develop multidisciplinary Player Experience teams spanning UX Research, UX Design, Game Analytics, and other player-focused capabilities.
  • Build a culture of collaboration, craft excellence, and continuous development across disciplines.
  • Integrate research, analytics, player feedback, and operational data into a unified view of player experience.
  • Define and track Player Experience health metrics to inform decision-making and measure outcomes.
  • Identify and address player friction, usability challenges, and experience gaps across the ecosystem.
  • Champion accessibility, usability, and player-centric design practices across the portfolio.
  • Support multiple projects throughout development and live operations with player insights, expertise, and strategic guidance.
  • Partner with Game Directors, Design Directors, Producers, and Technology Directors to improve player outcomes.
  • Partner with the QA Director to align product quality and player experience objectives, driving continuous improvement across the player journey.
  • Represent the player perspective in portfolio planning, strategic discussions, and leadership decision-making.
  • Advocate for continuous improvement of player experience before and after launch.
Qualifications
  • Extensive experience leading UX, Player Experience, Product Experience, or related functions within games, digital products, or platform ecosystems.
  • Proven track record leading multidisciplinary teams across design, research, analytics, and related player experience functions.
  • Deep understanding of player behavior, user experience, live operations, and data-informed decision-making.
  • Strong understanding of qualitative research and quantitative analytics, with the ability to translate insights into clear priorities and strategic direction.
  • Strong foundation in UX design, usability, accessibility, and player experience best practices.
  • Experience working across multiple products, teams, or platforms in complex development environments.
  • Experience building and scaling shared services or center-of-excellence functions supporting multiple product teams.
  • Ability to think beyond a single product and design for interconnected player journeys across games, services, and platforms.
  • Experience balancing company-wide strategy, standards, and governance with project autonomy and execution needs.
  • Strong strategic thinking, organizational leadership, and stakeholder management skills.
  • Proven ability to influence senior leaders and align diverse teams around a shared player-centric vision.
  • Passion for creating exceptional player experiences and translating player insights into meaningful product improvements.
Additional InformationWorking mode

In-office in a hybrid or full-time capacity in Warsaw, Poland. Relocation is required.

Relocation Support
  • Relocation package — flight ticket, company apartment for your first month, relocating your pet and family, shipping your belongings. It’s all covered.
  • Relocation assistance — processing your legalization operations for you and tax settlements — all you need to feel right at home is taken care of.
  • Polish lessons for foreign employees — and for your spouse or partner, too.
  • Paid Leave — from 20 to 26 days of holiday per year, and paid sick leave.
  • Private medical healthcare — a selection of medical plans with dental care and unlimited rehabilitation to choose from, which are also accessible for your partner and relatives.
  • Life insurance — comprehensive pension and insurance plans to protect you and your loved ones.
  • Annual screenings for cancer prevention covered by the company.
  • Psychological and psychiatrist care — free mental health support and various well-being initiatives.
  • Sports card — gain access to a wide number of sporting and fitness facilities across the city.
  • Menstrual leave — employees who menstruate can take one extra day off when experiencing period pain.
  • RED Parents Network — support for working parents, including childcare benefits, and family-friendly events.
  • RED Summer Camp for Kids — a fun summer program for children aged 5–12, majoritively paid by the company.
  • A welcome pack filled with goodies — to help you feel right at home once you join the team.
  • Trainings, lectures, and courses — workshops and trainings for each employee, knowledge-sharing initiatives, online tutorials, and e-learning classes are all available. There’s always something to learn!
  • REDs have access to the cafeteria platform through which they can receive subscription benefits, additional medical packages or vouchers and codes to shops, cinemas, and public transport reimbursement.
  • Gifts for newborn rebels and regular chances to nab some cool swag!
Social Activities & Life in the Office
  • Dog-friendly office — dog owner? Bring your pooch with you and look after them while working! There’s always a furry friend or two to meet at the studio.
  • Social events — we host regular gatherings at the studio where we can all unwind, play games, and just have some fun together.
  • Healthy selections — canteens.
  • Truly international working environment — a chance to meet and work with a diverse selection of people from all around the world.
  • A designated space for your bicycle, as well as bicycle repair equipment and showers available whenever you need them.
  • An onsite, well-equipped gym with a climbing wall, daily Gym Assistant support, and yoga and boxing classes.
  • No dress-code — we like to keep it casual.

Estimated pay range for this position: 43 300 - 59 500 PLN gross monthly. This role may be eligible for a long term incentive program (option to purchase CDPR stock after the vesting period).
Final offers are dependent on job-related factors like experience and qualifications.

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