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Experience Coordinator Jobs in Indiana (NOW HIRING)

Trimedx

Client Experience Coordinator

Indianapolis, IN · On-site

$17.50/hr

Our team of Client Experience Coordinators (CEC) make a positive impact every day by: * Handling incoming phone calls for the servicing of complex medical equipment and life-saving Imaging medical ...

Trimedx

Client Experience Coordinator

Indianapolis, IN · On-site

$17.50/hr

Our team of Client Experience Coordinators (CEC) make a positive impact every day by: * Handling incoming phone calls for the servicing of complex medical equipment and life-saving Imaging medical ...

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Experience Coordinator information

See Indiana salary details

$25.7K

$55.1K

$96.6K

How much do experience coordinator jobs pay per year?

As of Aug 28, 2026, the average yearly pay for experience coordinator in Indiana is $55,066.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $66,100.00 per year, depending on experience, location, and employer.

What is an experience coordinator?

Experience Coordinators are professionals responsible for designing, organizing, and managing events or experiences to ensure participants have a positive and memorable time. They work in various industries, such as hospitality, corporate events, entertainment, or customer service, and handle logistics, communication, and problem-solving throughout the event process. Their main goal is to create seamless and engaging experiences by understanding client or guest needs and coordinating with multiple teams or vendors.

How does an experience coordinator typically collaborate with other departments to enhance customer or guest satisfaction?

Experience Coordinators often serve as the bridge between guests or customers and various internal teams, such as operations, marketing, and facilities. They regularly communicate client feedback, coordinate logistics for events or services, and ensure that every detail aligns with brand standards. This cross-functional collaboration allows them to quickly resolve issues, implement improvements, and create memorable experiences. Strong interpersonal and organizational skills are crucial for managing these relationships and ensuring smooth execution.

What are the key skills and qualifications needed to thrive as an experience coordinator, and why are they important?

To thrive as an Experience Coordinator, you need strong organizational abilities, event planning experience, and often a bachelor’s degree in hospitality, marketing, or a related field. Familiarity with event management software, CRM tools, and digital collaboration platforms is typically required. Exceptional communication, problem-solving, and customer service skills help you anticipate and exceed client expectations. These skills ensure seamless execution of events and positive client experiences, which are vital for organizational reputation and repeat business.

What does an experience coordinator do?

An experience coordinator plans and manages events or activities to ensure a positive experience for clients or attendees. They coordinate logistics, communicate with vendors, and often use tools like event management software. Strong organizational and communication skills are essential for this role.

What are the most commonly searched types of Experience jobs in Indiana?

The most popular types of Experience jobs in Indiana are:

What cities in Indiana are hiring for Experience Coordinator jobs?

Cities in Indiana with the most Experience Coordinator job openings:

Experience Coordinator jobs near you
Infographic showing various Experience Coordinator job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,066 per year, or $26.5 per hour.

Client Experience Coordinator

Trimedx

Indianapolis, IN • On-site

$17.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Trimedx rating

7.9

Company rating: 7.9 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

85th of 283 rated repair and maintenance companies

Job description

If you are wondering what makes Trimedx different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.
  • Everyone is focused on serving the customer and we do that by collaborating and supporting each other
  • Associates look forward to coming to work each day
  • Every associate matters and makes a difference

It is truly a culture like no other - We hope you will join our team! Find out more about our company and culture here.
Interested in working in the healthcare industry? Would you like to make a difference in the lives of patients and their families? Do you enjoy a new challenge every day? Connect with us today!
Our team of Client Experience Coordinators (CEC) make a positive impact every day by:
  • Handling incoming phone calls for the servicing of complex medical equipment and life-saving Imaging medical devices
  • Partnering with clinical professionals on the telephone to input data for the servicing of medical equipment
  • Securing critical information through thoughtful and positive interactions

The Client Experience Coordinator delivers exceptional service by coordinating repairs between healthcare professionals and TRIMEDX technicians. They are responsible for documenting equipment issues, determining severity and then dispatching the service request to the responsible technician. Coordinators are often the first point of contact in the organization's service model and their work directly impact the client's ability to deliver quality patient care. As such, they must professionally represent TRIMEDX in all interactions by demonstrating a commitment to the TRIMEDX vision, mission, and core values.
Location: Indianapolis, IN preferred: candidates must currently reside in the Eastern or Central Time zones and able to work the hours listed below in EST. Position is Hybrid: primarily work from home (remote) with occasional in-office.
Pay: $17.50 per hour (plus shift differential for some evening & Sat/Sun hours)
Comprehensive Benefits Package: including medical, dental, vision, 401K, Paid Time Off (PTO) & 9 paid holidays
Required Hours: 12:00 pm - 8:30 pm M, Tu, W, Th EST AND Saturday 12:30pm-9pm EST (Fridays and Sundays off)
The Client Experience Coordinator delivers exceptional service by coordinating repairs between healthcare professionals and TRIMEDX technicians. They are responsible for documenting equipment issues, determining severity and then dispatching the service request to the responsible technician. Coordinators are often the first point of contact in the organization's service model and their work directly impact the client's ability to deliver quality patient care. As such, they must professionally represent TRIMEDX in all interactions by demonstrating a commitment to the TRIMEDX vision, mission, and core values.
Responsibilities
  • Manage incoming interactions from healthcare professionals in a timely and courteous manner.
  • Demonstrate active listening skills and ask probing questions, as necessary, to relay the best possible information to the repair technician.
  • Document accurate information in work order systems.
  • Notify the appropriate field technician and escalate emergency situations utilizing call flow processes.
  • Demonstrate understanding of the healthcare environment, including medical equipment terminology.
  • Effectively use resources to solve customer issues or direct them to the appropriate source.
  • Adapt to process changes by staying current with new customer needs and CEC training materials.
  • Document and escalate safety incidents to the appropriate management and regulatory departments.
  • Demonstrate ownership and initiative by performing all necessary follow-up activities.
  • Document and escalate issues that may impact the CEC's ability to deliver upon the service model.
  • Assist with visitor side by sides.
  • Assist with peer coaching.
  • Data entry and analysis.
  • All other duties as assigned.

Skills and Experience
  • Must be able to type 45 wpm
  • Must have experience with Microsoft Outlook, or similar email solutions
  • Customer service experience preferred

Education and Qualifications
  • High School or equivalent degree required; college education preferred

#LI-Hybrid
At Trimedx, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.
We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.
Visit our website to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.
Trimedx is an Equal Opportunity Employer. Drug-Free Workplace.
Because we are committed to providing a safe and productive work environment, Trimedx is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all Trimedx and Customer property or during working/on-call hours.

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About TRIMEDX

Sourced by ZipRecruiter

Founded in the summer of 1998, TRIMEDX was the solution to one technician's vision of how to operate a hospital medical equipment service center of excellence. Today, TRIMEDX is the largest independent medical equipment service provider with locations in over 40 states and 3,000+ employees. We share in a common purpose of serving customers, patients, communities and each other with equal measures of caring and performance.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

Social media

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