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Experience Director Jobs in Indiana (NOW HIRING)

Socket.dev

Director of Manufacturing

Van Buren, IN · On-site

$170 - $210/hr

We are looking for an experienced Director of Manufacturing to help lead the next chapter of that growth. This is not a traditional plant manager position. The Director of Manufacturing will shape ...

RSM

Director, Finance Automation

Indianapolis, IN · On-site

We arelooking for an experienced Director for our rapidly growing Finance Transformation and Automation practice. This dynamic team is a part of our overall Finance Transformation solution focused on ...

Weaver

Director of Manufacturing

Van Buren, IN · On-site

We are looking for an experienced Director of Manufacturing to help lead the next chapter of that growth. This is not a traditional plant manager position. The Director of Manufacturing will shape ...

Socket.dev

Director of Client Safety

Indianapolis, IN · On-site

$120 - $180/hr

We're looking for an experienced Director of Client Safety to build, own, and continuously strengthen the enterprise-wide systems that protect our clients, families, and team members. This isn't a ...

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Experience Director information

What is an experience director?

Experience Directors are senior professionals responsible for overseeing and shaping the overall user or customer experience within an organization. They collaborate across departments to ensure that every touchpoint—from digital products to in-person interactions—delivers a cohesive and positive experience. Experience Directors often lead teams of designers, strategists, and researchers, using data and feedback to guide improvements. Their work is crucial in building brand loyalty and ensuring customer satisfaction.

How does an experience director typically collaborate with cross-functional teams to drive user-centered initiatives?

As an Experience Director, you will frequently work alongside product managers, designers, developers, and marketing teams to ensure that user experience remains central throughout the project lifecycle. This collaboration often involves facilitating workshops, aligning on user personas, and translating business objectives into actionable design strategies. Effective communication and leadership skills are essential, as you’ll guide teams through design thinking processes and advocate for user needs while balancing stakeholder priorities. Regular cross-team meetings and iterative feedback sessions are common practices to maintain alignment and drive successful outcomes.

What are the key skills and qualifications needed to thrive as an experience director, and why are they important?

To thrive as an Experience Director, you need expertise in user experience (UX) design, strategic planning, and project management, often supported by a degree in design, marketing, or a related field. Familiarity with design thinking frameworks, UX research tools, prototyping software, and analytics platforms is typically required. Exceptional leadership, communication, and stakeholder management skills help drive cross-functional collaboration and inspire creative teams. These competencies are crucial for delivering cohesive, impactful experiences that meet both user needs and business objectives.

What is the difference between Experience Director vs Customer Experience Manager?

AspectExperience DirectorCustomer Experience Manager
CredentialsTypically requires extensive experience in customer experience, marketing, or related fields; often a bachelor's or master's degreeUsually holds a bachelor's degree in business, marketing, or related area; experience in customer service or experience management preferred
Work EnvironmentStrategic leadership role, often overseeing multiple teams and initiatives across departmentsOperational role focused on managing customer interactions and improving service processes
Industry UsageCommon in large corporations, marketing agencies, and brands emphasizing brand experienceWidely used in retail, hospitality, and service industries to enhance customer satisfaction

The Experience Director focuses on high-level strategy and overall brand experience, while the Customer Experience Manager handles day-to-day customer interactions and service improvements. Both roles aim to enhance customer satisfaction but differ in scope and responsibilities.

What are the most commonly searched types of Experience jobs in Indiana?

The most popular types of Experience jobs in Indiana are:

What are popular job titles related to Experience Director jobs in Indiana?

For Experience Director jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Experience Director jobs in Indiana look for?

The top searched job categories for Experience Director jobs in Indiana are:

What cities in Indiana are hiring for Experience Director jobs?

Cities in Indiana with the most Experience Director job openings:

Experience Director jobs near you
Infographic showing various Experience Director job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Director of Facilities Operations

Bsdbusinessconsulting

Vincennes, IN • On-site

$100 - $140/hr

Other

Re-posted 13 days ago

Job description

We are seeking an experienced Director of Facilities Operations to lead all aspects of integrated facilities management across a multi-building educational campus. This leadership role is responsible for overseeing maintenance, custodial services, grounds operations, capital improvement projects, and facility-related vendor partnerships while ensuring safe, efficient, and high-quality operations.

The ideal candidate is a hands-on leader with strong operational expertise, excellent client relationship skills, and experience managing large teams, budgets, and construction projects. This position serves as the primary point of contact for senior leadership and is responsible for delivering exceptional service while maintaining operational and financial performance.

Key Responsibilities
  • Lead and oversee integrated facilities management operations across multiple buildings.
  • Direct maintenance, custodial, and grounds operations to ensure safe, clean, and well-maintained facilities.
  • Supervise, mentor, and develop facility management, maintenance, and custodial teams.
  • Build and maintain strong relationships with executive leadership and key stakeholders through proactive communication and reporting.
  • Oversee renovation, construction, and capital improvement projects while coordinating contractors, consultants, and vendors.
  • Serve as the owner’s representative for facility improvement projects and ensure project timelines, budgets, and quality standards are achieved.
  • Manage operating budgets and financial performance, including forecasting, cost control, and resource allocation.
  • Ensure preventive maintenance programs are effectively implemented while managing reactive maintenance activities.
  • Oversee building systems including HVAC, plumbing, electrical, and utilities.
  • Ensure compliance with all applicable safety regulations, environmental standards, and organizational policies.
  • Develop operational strategies to improve efficiency, service quality, and customer satisfaction.
  • Manage vendor contracts and evaluate contractor performance.
  • Support emergency response planning and facility-related operational needs as required.
  • Participate in occasional evening or weekend activities based on operational requirements.
Required Qualifications
  • Bachelor’s degree or equivalent combination of education and relevant experience.
  • Minimum of 5 years of management experience in facilities operations.
  • Minimum of 5 years of experience in facilities management, maintenance, or integrated facilities services.
  • Demonstrated experience leading multi-disciplinary facilities teams.
  • Strong knowledge of preventive maintenance programs and building systems, including HVAC, plumbing, electrical, and utilities.
  • Proven experience managing operating budgets and financial performance.
  • Strong project management experience involving renovations, construction, or capital improvement projects.
  • Experience managing contractors, vendors, and service providers.
  • Excellent leadership, organizational, communication, and problem-solving skills.
  • Ability to build effective relationships with executive leadership and diverse stakeholders.
Preferred Qualifications
  • Experience managing facilities across multiple locations or campuses.
  • Background in educational institutions, healthcare, government, or large commercial facilities.
  • Knowledge of custodial operations, grounds maintenance, and athletic field maintenance.
  • Experience with integrated facilities management programs.
  • Familiarity with regulatory compliance, workplace safety standards, and facility operations best practices.
  • Facilities Operations Management
  • Integrated Facilities Management (IFM)
  • Client Relationship Management
  • Project and Construction Management
  • Budget and Financial Management
  • Preventive and Reactive Maintenance
  • Vendor and Contractor Management
  • Capital Project Oversight
  • Regulatory and Safety Compliance
  • Strategic Planning
  • Operational Excellence
  • Resource Planning
  • Communication and Stakeholder Management
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