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Escrow Operations Manager Jobs (NOW HIRING)

Job Overview The Mortgage Escrow Generalist is responsible for supporting core escrow operations ... managed accurately, efficiently, and in compliance with regulatory and investor guidelines. A ...

Manage and lead a team who perform a wide range of duties related to escrow operations. Partners with and acts as a liaison between groups to ensure that compliance, policy and adherence, production ...

Essential Duties & Responsibilities Texas Escrow Operations: • Manage escrow transactions from contract to close, in compliance with Texas Department of Insurance (TDI) requirements and applicable ...

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Escrow Operations Manager information

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$43.5K

$86.1K

$123K

How much do escrow operations manager jobs pay per year?

As of Jun 19, 2026, the average yearly pay for escrow operations manager in the United States is $86,119.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $103,500.00 per year, depending on experience, location, and employer.

What is the difference between Escrow Operations Manager vs Escrow Officer?

AspectEscrow Operations ManagerEscrow Officer
CredentialsTypically requires experience in escrow processes, industry certifications, and sometimes managerial trainingRequires real estate or escrow licensing, and industry-specific certifications
Work EnvironmentOversees escrow departments, manages staff, and ensures complianceHandles individual escrow transactions, interacts directly with clients and agents
Employer & Industry UsageUsed in banks, title companies, and escrow firms for managerial rolesCommonly employed in title companies and escrow firms for transaction handling

The main difference is that an Escrow Operations Manager oversees the entire escrow department and manages staff, while an Escrow Officer handles specific escrow transactions directly with clients. The manager focuses on operations and compliance, whereas the officer focuses on transaction execution.

What are Escrow Operations Managers?

Escrow Operations Managers are professionals who oversee the day-to-day functions of escrow departments, ensuring that all real estate or financial transactions are processed accurately and in compliance with regulations. They manage escrow officers and staff, implement policies and procedures, and resolve any issues that arise during the transaction process. Their responsibilities also include training staff, maintaining client relationships, and ensuring timely closings. This role requires strong organizational, leadership, and communication skills, as well as in-depth knowledge of escrow and real estate practices.

What are the key skills and qualifications needed to thrive as an Escrow Operations Manager, and why are they important?

To thrive as an Escrow Operations Manager, you need strong knowledge of escrow processes, real estate transactions, compliance regulations, and typically a bachelor’s degree in business or a related field. Familiarity with escrow management software, document tracking systems, and regulatory compliance tools is important. Leadership, problem-solving, and effective communication are essential soft skills to manage teams and maintain client relationships. These abilities ensure accurate transaction processing, regulatory adherence, and high service quality in a deadline-driven environment.

What are some common challenges faced by Escrow Operations Managers, and how can they be addressed?

Escrow Operations Managers often encounter challenges such as managing high transaction volumes, ensuring regulatory compliance, and maintaining clear communication between buyers, sellers, and agents. Addressing these issues typically involves implementing efficient workflow systems, staying updated on state and federal regulations, and fostering a collaborative team environment. Strong organizational skills and regular training can also help mitigate errors and streamline operations, ensuring a smooth closing process for all parties involved.
More about Escrow Operations Manager jobs
What cities are hiring for Escrow Operations Manager jobs? Cities with the most Escrow Operations Manager job openings:
What states have the most Escrow Operations Manager jobs? States with the most job openings for Escrow Operations Manager jobs include:
What job categories do people searching Escrow Operations Manager jobs look for? The top searched job categories for Escrow Operations Manager jobs are:
Mortgage Escrow Analyst

Mortgage Escrow Analyst

Citadel

Exton, PA • On-site

Full-time

Posted 16 days ago


Job description

Job Overview
The Mortgage Escrow Generalist is responsible for supporting core escrow operations, including escrow analysis, tax, Home Owners, and PMI payment processing, vendor coordination, and delinquent tax monitoring. Working closely with the Senior Mortgage Escrow Administrator, this role ensures that escrow accounts are managed accurately, efficiently, and in compliance with regulatory and investor guidelines. A strong attention to detail, excellent communication skills, and the ability to collaborate with external partners and internal stakeholders are essential.
Responsibilities
Assist the Senior Mortgage Escrow Administrator with Escrow Analysis
  • Pay Home Owner's Policies and PMI payments from Escrow Accounts
  • Support the preparation and completion of annual escrow analyses for all applicable loans.
  • Review escrow account activity for accuracy, identifying shortages, surpluses, and required adjustments.
  • Assist in generating borrower escrow statements and ensuring timely distribution.
  • Research variances or unusual account behavior and escalate findings as needed.

Collaborate with Third-Party Vendor (Lereta) for Property Tax Payments and Issue Resolution
  • Coordinate with Lereta to ensure timely and accurate payment of property taxes for escrowed loans.
  • Monitor payment files, exception reports, and tax bill updates provided by the vendor.
  • Investigate and resolve tax-related issues, including missing bills, payment discrepancies, or jurisdictional questions.
  • Serve as a liaison between Lereta, borrowers, and internal departments to ensure smooth tax servicing operations.

Perform Initial Escrow Analysis on New Loans
  • Conduct initial escrow projections for newly originated or newly boarded loans.
  • Verify property tax and homeowner's insurance amounts to confirm correct escrow setup.
  • Calculate required monthly escrow contributions and initial escrow deposits in accordance with RESPA and organizational standards.
  • Ensure accurate mapping of escrow accounts into servicing systems.

Assist with Tracking and Managing Delinquent Property Taxes
  • Support the Senior Mortgage Escrow Administrator in reviewing delinquency reports from tax authorities and vendors.
  • Research delinquent tax notifications and take appropriate action to protect the lender's interest.
  • Maintain detailed tracking logs of delinquent parcels, payments, and resolutions.
  • Assist in communicating delinquent tax status updates to internal teams and borrowers when necessary.

Qualifications
  • High school diploma or equivalent.
  • High attention to detail and accuracy.
  • Strong communication and member-service skills.
  • Ability to multitask and adapt in a fast-paced environment.
  • Basic understanding of loan servicing or financial services operations.
  • Preferred
  • Experience in loan servicing, insurance products (CPI/GAP), payoffs, or dealership processing.
  • Familiarity with FICS or comparable Servicing systems.
  • Understanding of Escrow Administration.

Additional Skills/Notes
  • Member-focused communication
  • Strong attention to detail
  • Organizational skills and time management
  • Adaptability and willingness to assist wherever needed
  • Teamwork and collaboration
  • Accountability and consistent follow-through

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.