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Entry Level Technical Support Analyst Remote Jobs in Raleigh, NC

Come work at a place where innovation and teamwork come together to support the most exciting ... remote Qualys is an Equal Opportunity Employer, please see our EEO policy.

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

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Entry Level Technical Support Analyst Remote information

See Raleigh, NC salary details

$14

$26

$42

How much do entry level technical support analyst remote jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for entry level technical support analyst remote in Raleigh, NC is $26.77, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $30.38 per hour, depending on experience, location, and employer.

How to make 2000 a week working from home?

An Entry Level Technical Support Analyst working remotely can increase earnings by gaining specialized certifications, improving technical skills, and taking on additional shifts or freelance support tasks. Earning $2000 weekly typically requires consistent full-time hours, advanced troubleshooting abilities, and possibly working for companies that offer higher pay rates for technical support roles. Building experience and efficiency can also lead to higher pay over time.

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

How to make $1000 a week remotely?

An Entry Level Technical Support Analyst working remotely can increase earnings by gaining certifications, improving technical skills, and working for companies that offer higher pay or overtime opportunities. Typically, remote technical support roles pay between $15 and $25 per hour, so earning $1000 weekly requires working approximately 40-50 hours or securing higher-paying positions. Combining multiple part-time roles or freelance support tasks can also help reach this income level.

Is AI replacing tech support?

AI is automating certain tasks in technical support, such as troubleshooting common issues and providing initial customer assistance. However, entry-level technical support analysts are still essential for handling complex problems, providing personalized service, and managing escalations that require human judgment. AI tools can enhance efficiency but do not fully replace the need for human support roles.

How to make $80,000 a year working from home?

An Entry Level Technical Support Analyst working remotely can reach an $80,000 annual salary by gaining relevant certifications, developing strong troubleshooting skills, and gaining experience in high-demand areas like networking or cybersecurity. Advancing to senior roles or specializing in technical areas can also increase earning potential while working from home.
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What cities near Raleigh, NC are hiring for Entry Level Technical Support Analyst Remote jobs? Cities near Raleigh, NC with the most Entry Level Technical Support Analyst Remote job openings:

Technology Sales Representative (Entry Level) - SMB IT Solutions

Connection

Raleigh, NC โ€ข Remote

$19.25/hr

Full-time

Posted 11 days ago


Job description

Overview

Technology Sales Representative (Entry Level) - SMB IT Solutions

Sell Solutions. Build Relationships. Grow a Career.

At Connection, you won't be limited to selling one product or one brand - you'll learn to sell solutions.

As a ValueAdded Reseller (VAR) and Fortune 1000 IT Solutions Provider, Connection gives you access to 460,000+ technology products and services from 1,600+ vendors, including Apple, Cisco, and Microsoft. That means you can take a consultative approach, recommending what'sย truly best for each customer.

If you're curious, competitive, and motivated by having multiple ways to win, this role was built for you.

About the Role

As a Technology Sales Representative, you'll build longterm relationships with small to midsized businesses (up to 3,000 seats) across a variety of industries. You'll learn to manage the full sales cycle - from prospecting and discovery to quoting and growing accounts - while building your own book of business.

Unlike traditional sales roles tied to a single product line, you'll develop as a trusted advisor, guiding customers through IT decisions with support from Connection's internal experts and vendor partners.

Success in this role comes down to consistency: strong time management, daily activity, and proactive customer engagement.

Why EarlyCareer Sales Talent Choose Connection

Responsibilities

What You'll Doย 

  • Build your own book of business by prospecting and developing new SMB customers through outbound calling and targeted outreach
  • Engage multiple decisionmakers to uncover real business challenges
  • Recommend IT solutions with support from vendor partners and internal technical experts
  • Grow accounts over time by building trust and delivering longterm value
  • Manage daily activity and maintain an accurate sales pipeline
  • Collaborate with internal teams to deliver quotes, pricing, and solutions
  • Participate in team meetings, coaching sessions, and ongoing training
  • Continuously build sales, communication, and technology knowledge

Important Note About This Role

This role may be remotebased, but expectations mirror an inoffice environment. You'll be expected to maintain a structured workday, consistent outbound activity, strong pipeline management, and full engagement with customers, peers, and leadership.

Why EarlyCareer Sales Talent Choose Connection

Consultative sales modelRecommend what's right for the customer - not what's easiest to sell.

A massive technology ecosystemSupport customers across their IT lifecycle, from devices and infrastructure to cloud, software, AI, and services.

Builtin support to help you winPartner with internal sales operations, vendor teams, and onstaff technical specialists to deliver strong solutions and a great customer experience.

A launchpad for longterm growthStructured onboarding, vendorled education, and ongoing coaching help you grow in sales and beyond.

In short: Connection Technology Sales Representatives succeed because they sell solutions, not SKUs.

MinUSD $19.25/Hr.MaxQualifications

What We're Looking For

We're not looking for "perfect." We're looking for people who show up, learn fast, and want to grow.

  • Strong work ethic, discipline, and consistency
  • Coachability and accountability
  • Clear communication and active listening skills
  • Ability to stay focused in a highaccountability environment, including remote work
  • Customerfirst mindset and interest in longterm relationships
  • Desire to build a career, not just take a shortterm role
  • Working knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint)

Training & Support

  • Your first several weeks include structured onboarding and sales training, followed by continuous learning throughout your first year, including:
  • Virtual training for multiple learning styles
  • Exposure to Connection systems, processes, and product categories
  • Ongoing support from a dedicated Sales Coach
  • Vendorled technical and solution training
  • Active participation in training and coaching is required for success.

Compensation Snapshot

  • $19.25/hour base pay
  • Uncapped commission (paid biweekly)
  • $50K-$60K typical firstyear earnings
  • Guaranteed commission for the first 3 years

Work Location & Employment Eligibility

This role may be remotebased; however, candidates who live near a Connection office will work from the office to support collaboration and training.

Applicants must be authorized to work for any employer in the U.S. Connection does not sponsor or take over sponsorship of employment visas at this time.

To protect candidates, Connection will never offer employment without a complete interview process and direct communication with a live representative.

Employment Type: FULL_TIME