Entry Level Technical Support Analyst Remote Jobs in Raleigh, NC

This is a remote role that may be hired in several markets across the US.

Contributes to the organization's resilience by supporting the development, maintenance, and testing of operational resilience and incident management plans. Works with business units to assess risks, develop recovery strategies, coordinate tests and exercises, and assist in incident response. Develops and maintains operational resilience plans for assigned business units. Conducts impact analyses and documents recovery strategies. Conducts risk

assessments, analyzes potential disruptions, and develops mitigation strategies in collaboration with business units. Coordinates and executes resilience tests and exercises, analyzes results, and recommends plan improvements. Provides support during incident response, assisting with communications, coordination, and documentation. Requires up to 5% domestic travel. This is a remote role that may be hired in several markets across the US.

Bachelor’s Degree in Finance or related field of study plus two (2) years of experience in the job offered or two (2) years as a Risk Analyst, Business Analyst or related occupation.

Requires experience in Business Continuity. Requires experience with creating and updating the following in Fusion: Lightning pages, Workflows, Agents, Reports, Advanced Reporting, Manage User Access, profiles and Permission Sets, and API Integrations. Requires experience with Data Security or Fusion Shield. Requires experience configuring at least one of the following Fusion modules: Business Continuity, Operational Resilience, Crisis/Incident, or Disaster Recovery. Requires up to 5% domestic travel. This is a remote role that may be hired in several markets across the US.

The base pay for this position is generally between $89,025 to $154,310 per year. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits

This job posting is expected to remain active for 31 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. #EJC and #LI-DNI

Bachelor’s Degree in Finance or related field of study plus two (2) years of experience in the job offered or two (2) years as a Risk Analyst, Business Analyst or related occupation.

Requires experience in Business Continuity. Requires experience with creating and updating the following in Fusion: Lightning pages, Workflows, Agents, Reports, Advanced Reporting, Manage User Access, profiles and Permission Sets, and API Integrations. Requires experience with Data Security or Fusion Shield. Requires experience configuring at least one of the following Fusion modules: Business Continuity, Operational Resilience, Crisis/Incident, or Disaster Recovery. Requires up to 5% domestic travel. This is a remote role that may be hired in several markets across the US.

The base pay for this position is generally between $89,025 to $154,310 per year. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits

This job posting is expected to remain active for 31 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. #EJC and #LI-DNI