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Sales Ops Jobs in Raleigh, NC (NOW HIRING)

AI Automation Lead, Post-Sales Operations

Raleigh, NC ยท On-site

$147K/yr

Reporting to the VP of CSG Operations, this role partners with Ops leads across Customer Success, Support, Renewals, Delivery, Scaled Success, Customer Experience & also Sales to drive data-driven ...

Serve as the primary marketing point of contact for GTM leadership, alliance leaders, sales ops, sales specialists, CSAs, and CSM managers. * Represent NetApp Marketing in all executive, senior ...

New

CRM Specialist

Cary, NC ยท On-site

Learn more about Life at OnLogic: www.onlogic.com/life-at-onlogic Requirements * 3-5 years of experience in a RevOps, Sales Ops, Marketing Ops, or CRM Administration role. * Proven experience as an ...

Deal Desk Analyst - Federal Sales

Durham, NC ยท Hybrid

$19.75 - $27/hr

Collaborate with cross-functional teams, including sales ops, finance, and legal, to ensure compliance and streamline processes. * Facilitate weekly deal prioritization discussions with regional ...

Presents a Quarterly Business Outlook (QBO) to Sales/Ops Manager each quarter which will focus on past performance and expectations of current quarter, analysis of pipeline, key wins, and personal ...

Manager, Business Development

Raleigh, NC ยท On-site

$90 - $130/hr

Experience holding cross-functional alignment with Marketing and Sales ops to pipeline outcomes, not just pipeline intent. * Comfort building process where little exists, you have written the ...

Experience holding cross-functional alignment with Marketing and Sales ops to pipeline outcomes, not just pipeline intent. * Comfort building process where little exists, you have written the ...

Partner with Sales Ops to determine future bookings to revenue conversions * Work with Field HQ FP&A on forecast assumptions related to deferred & non-deferred product mix, carve allocations, and ...

Partner with Sales Ops to determine future bookings to revenue conversions * Work with Field HQ FP&A on forecast assumptions related to deferred & non-deferred product mix, carve allocations, and ...

The Omni/Ops Team Lead drives sales and delivers a positive customer experience by receiving and processing inbound deliveries to ensure new merchandise is customer ready and executing customer ...

The Omni/Ops Team Lead drives sales and delivers a positive customer experience by receiving and processing inbound deliveries to ensure new merchandise is customer ready and executing customer ...

Typically, 5-10+ years in RevOps / Sales Ops at high-growth B2B SaaS companies * Track record of building or scaling RevOps functions (systems, process, and analytics) * Deep CRM ownership (HubSpot ...

Direct experience working in or alongside a GTM function, such as Sales ops, Marketing analytics, Customer Success, or RevOps * Comfort navigating ambiguity and moving fast; you can make a good ...

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Showing results 1-20

Sales Ops information

See Raleigh, NC salary details

$14.1K

$48.1K

$64.6K

How much do sales ops jobs pay per year?

As of Aug 24, 2026, the average yearly pay for sales ops in Raleigh, NC is $48,063.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $52,000.00 per year, depending on experience, location, and employer.

What is a Sales Ops?

Sales Ops, short for Sales Operations, refers to the team or function within a company that supports and enables sales teams to be more effective and efficient. They handle tasks such as managing sales data, streamlining processes, implementing technology, and analyzing performance metrics. By removing obstacles and optimizing processes, Sales Ops helps salespeople focus on selling and achieving revenue targets. This role often collaborates with other departments like marketing and finance to align business strategies.

How does a Sales Ops professional typically support collaboration between sales and other departments?

Sales Ops professionals are instrumental in bridging the gap between sales teams and other departments such as marketing, finance, and customer success. They coordinate processes, streamline communication, and ensure that workflows are optimized for efficiency. This often involves managing CRM data, facilitating sales forecasting, and aligning sales strategies with company-wide initiatives. By fostering cross-functional collaboration, Sales Ops helps teams work toward shared goals and improves overall business performance.

What are the key skills and qualifications needed to thrive as a Sales Ops professional, and why are they important?

To thrive as a Sales Ops professional, you need strong analytical skills, process optimization abilities, and a background in business or sales, often supported by a relevant degree. Familiarity with CRM systems like Salesforce, data analysis tools such as Excel or Tableau, and experience with sales enablement platforms are typically required. Excellent communication, problem-solving abilities, and attention to detail help Sales Ops professionals collaborate across teams and drive efficiency. These skills are crucial for streamlining sales processes, enabling data-driven decisions, and supporting overall sales effectiveness.

What is the difference between Sales Ops vs Sales Analyst?

AspectSales OpsSales Analyst
Required CredentialsBachelor's degree, experience in sales or operationsBachelor's degree, strong analytical skills, often in business or finance
Work EnvironmentCross-functional teams, strategic planning, process optimizationData analysis, reporting, sales performance tracking
Employer & Industry UsageCommon in sales organizations across industriesUsed in sales departments for performance analysis

Sales Ops professionals focus on optimizing sales processes, strategy, and tools, while Sales Analysts primarily analyze sales data to inform decision-making. Both roles are essential in sales organizations but differ in scope and daily responsibilities.

Is sales operations a stressful job?

Sales operations can be demanding due to the need to manage data, optimize sales processes, and support sales teams, often requiring attention to detail and problem-solving skills. The workload may fluctuate with sales cycles and organizational goals, but many professionals find the role rewarding and manageable with proper time management and tools like CRM systems.

What is the typical career path in sales operations?

A typical career path in sales operations starts with entry-level roles such as Sales Operations Analyst or Coordinator, progressing to Senior Analyst, Manager, and then Director of Sales Operations. Advancement often requires developing skills in data analysis, CRM tools, and process optimization, with some professionals pursuing certifications like Salesforce or CSO certifications to support growth.

What are popular job titles related to Sales Ops jobs in Raleigh, NC?

For Sales Ops jobs in Raleigh, NC, the most frequently searched job titles are:

Infographic showing various Sales Ops job openings in Raleigh, NC as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $48,063 per year, or $23.1 per hour.

AI Automation Lead, Post-Sales Operations

WalkMe

Raleigh, NC โ€ข On-site

$147K/yr

Full-time

Posted 27 days ago


Job description

Industry leader? Well, how about an industry creator?!
 
At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, we’re transforming how enterprises interact with their technology.
 
So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!

WalkMe is hiring a AI Automation Lead, Post-Sales Operations to serve as the Operations focal point for our Post-Sales CSG functions. The CSG Operations team is the right hand of the Customer Success Group organization (all Post-Sales GTM teams) under the Chief Customer Officer. Reporting to the VP of CSG Operations, this role partners with Ops leads across Customer Success, Support, Renewals, Delivery, Scaled Success, Customer Experience & also Sales to drive data-driven decisions, operational efficiency, and scalable automation across all post-sales functions.

This role is accountable for AI Automation strategy and execution for post-sales workflows, eliminating manual processes, scaling an automation layer that removes friction across post-sales workflows for the broader CSG organization across Salesforce, PSA platform, product data, and reporting/dashboarding platforms.

 
What You'll Own
  • Post Sales Operations AI Automation Strategy and execution

  • Develop, document, and maintain SOPs and policies for data collection, storage, and reporting across all post sales functions

  • Serve as the focal point for AI-driven automation across post-sales workflows, identifying manual, repetitive, or error-prone processes and re-architecting them into automated, agile workflows.

  • Partner cross-functionally with IS/BI/CoE, Sales Ops, Marketing Ops, Partner Ops, Deal Desk, Finance, and Compensation teams.

  • Design and implement integrated automations connecting Salesforce, the PSA platform (Certinia or similar), product/usage data, and reporting/dashboarding tools — removing swivel-chair work and manual handoffs between systems.

  • Evaluate and deploy AI solutions, no-code/low-code automation platforms (e.g., Salesforce Flow, Certinia automation, Workato, Zapier, or similar) and AI agents to streamline post sales operations at scale.

  • Build reusable automation playbooks and standards that other CSG Ops functions can adopt as the team matures its automation maturity.

  • Partner with the CIO organization (IS/BI/CoE) and Product teams to ensure automations are scalable, governed, and aligned with enterprise data architecture.

  • Track and report on efficiency gains, time saved, and process improvements delivered through automation initiatives.

What You Need to Succeed
  • Minimum 3-5 years experience in Post-Sales Operations in the SaaS industry.

  • Proven track record leading process-improvement Automation initiatives with a clear methodology and hands-on ownership of outcomes

  • Experience standing up (AI powered) automation standards and playbooks for a growing post sales Ops function.

  • Advanced Salesforce data architecture experience — object relationships, data modeling, custom report types, calculated and formula fields, workflows, and governance across a complex org. Lightning experience preferred

  • Experienced in designing and deploying AI-powered automation for post-sales workflows, integrating data across Salesforce, product/usage platforms, PSA tools, and reporting/dashboarding systems.

  • Proven experience with AI LLMs prompting (Claude, Gemini, ChatGPT, n8n etc) and no-code/low-code automation for post sales platforms (Salesforce Flow, Workato, Zapier, or similar) to build production workflows; basic scripting or SQL is a plus but not required.

  • Advanced Excel / Google Sheets skills — pivot tables, SUMIFS, VLOOKUP/XLOOKUP, INDEX/MATCH — for complex, multi-source data management.

  • Ability to translate complex datasets and automation concepts into clear, actionable insight for cross-functional efficiencies

  • Prior people-management experience is a strong plus — this is an individual-contributor role, but candidates who have led teams and bring that judgment and maturity to a hands-on capacity are highly valued.

  • Self-starter who takes ownership and navigates ambiguity in an ever-shifting environment.

  • Bachelor's of Science degree or equivalent work experience required.

What Sets Us Apart
  • At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more.  We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
  • Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
  • Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
  • Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
  • Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.
  • WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
  • WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
  • WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
  • Robust Retirement Contributions: Ask HR about the specific offerings for your region!
  • SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.
Our job titles may span more than one career level. The OTE ranges for the United States is between $150,000 and $165,000 including salary and variables. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.

At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
 
WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
 
TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.