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Entry Level Technical Support Analyst Remote Jobs in Raleigh, NC

Sageworks

Support Analyst

Raleigh, NC · On-site +1

This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... Bachelor's degree in Finance, Economics or equivalent years of experience * 2+ years technical ...

Abrigo

Support Analyst

Raleigh, NC · On-site +1

This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... Bachelor's degree in Finance, Economics or equivalent years of experience * 2+ years technical ...

City of Durham, NC

Business Services Analyst

Durham, NC · On-site +1

$68K - $105K/yr

... benefits Remote Employment: Flexible/Hybrid Job Number: 26-06025 Department: Water Management ... Devoted to providing technical support, administration, and maintenance/management of a department ...

SAS

Senior Cloud Technical Lead

Cary, NC · On-site +1

... Remote US or Hybrid | Cary, North Carolina Nice to meet you! We're the leader in analytics. Through ... Collaborate with global SAS R&D, Product, Technical Support, Service Management Office, and other ...

Nexera

Entry Level Remote Sales Role

Holly Springs, NC · Remote

$1.5K - $5.3K/wk

About this role We are hiring entry-level Financial Sales Consultants to join our remote team. In ... We provide full training and licensing support. Why recent grads choose this over a traditional job ...

Nexera

Entry Level Remote Sales Role

Morrisville, NC · Remote

$1.5K - $5.3K/wk

About this role We are hiring entry-level Financial Sales Consultants to join our remote team. In ... We provide full training and licensing support. Why recent grads choose this over a traditional job ...

Nexera

Entry Level Remote Sales Role

Chapel Hill, NC · Remote

$1.5K - $5.3K/wk

About this role We are hiring entry-level Financial Sales Consultants to join our remote team. In ... We provide full training and licensing support. Why recent grads choose this over a traditional job ...

Nexera

Entry Level Remote Sales Role

Raleigh, NC · Remote

$1.5K - $5.3K/wk

About this role We are hiring entry-level Financial Sales Consultants to join our remote team. In ... We provide full training and licensing support. Why recent grads choose this over a traditional job ...

Nexera

Entry Level Remote Sales Role

Smithfield, NC · Remote

$1.5K - $5.3K/wk

About this role We are hiring entry-level Financial Sales Consultants to join our remote team. In ... We provide full training and licensing support. Why recent grads choose this over a traditional job ...

VAST Data

Technical Account Manager - USA

Raleigh, NC · On-site +1

... data analysis and AI training and inference. Designed from the ground up to make AI simple to ... Respond to technical support issues quickly, working collaboratively on the back-end to bring the ...

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Entry Level Technical Support Analyst Remote information

See Raleigh, NC salary details

$14

$26

$42

How much do entry level technical support analyst remote jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for entry level technical support analyst remote in Raleigh, NC is $26.77, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $30.38 per hour, depending on experience, location, and employer.

Is there such a thing as an entry level remote technical support analyst job?

Yes, entry-level remote technical support analyst positions are available and typically require basic knowledge of computer systems, troubleshooting skills, and customer service abilities. These roles often involve remote communication tools and may require certifications like CompTIA A+ or similar. They are suitable for candidates starting their careers in IT support.

How to get into entry level technical support analyst remote with no experience?

To start as an entry-level technical support analyst remotely with no experience, focus on developing basic technical skills such as troubleshooting, customer service, and familiarity with common tools like ticketing systems. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge and consider gaining hands-on experience through internships, volunteer work, or online labs to build your resume.

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

What are popular job titles related to Entry Level Technical Support Analyst Remote jobs in Raleigh, NC? For Entry Level Technical Support Analyst Remote jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Support Analyst Remote jobs in Raleigh, NC look for? The top searched job categories for Entry Level Technical Support Analyst Remote jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Technical Support Analyst Remote jobs? Cities near Raleigh, NC with the most Entry Level Technical Support Analyst Remote job openings:
Entry Level Technical Support Analyst Remote jobs near you

Support Analyst

Sageworks

Raleigh, NC • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 21 days ago

Job description

We provide technology that community financial institutions use to manage risk and drive growth. Our solutions automate key processes - from anti-money laundering to fraud detection to CECL readiness to lending workflows - empowering our customers by addressing their Enterprise Risk Management needs.


The Support Analyst will be accountable for driving the resolution of product issues from start to finish, through a documented process, and ensuring the highest level of customer satisfaction. The Product Support Analyst will be an asset to the brand and must represent the company in a professional and courteous manner. This person will report to the Manager, Support. This position will be located at our office in Raleigh, NC, Austin, TX, or remote.
What You'll Do:

  • Maintain expert domain knowledge in bank and accounting products, as well as any new products
  • Resolve supportrequests and enhancements that come in through any of our support channels such as email, web or phone
  • Call and communicate with customers about supportrequests and enhancements
  • Ensure a fast time to contact and time to resolution on all support issues, as well as the highest level of customer satisfaction
  • Collaborate and communicate with support team members (including product, integration and consultants) to troubleshoot customer issues
  • Assist in related customer projects, such as financial data entry, maintaining and updating the website customer FAQs, and testing customer support enhancements to the website
  • Provide critical feedback and recommendations for process improvement

What You'll Need:

  • Bachelor's degree in Finance, Economics or equivalent years of experience
  • 2+ years technical customer service experience preferred
  • High energy, can-do attitude, with commitment to excellent customer service
  • A team player attitude and willingness to learn
  • Excellent communication
  • Occasional travel required for team events to support engagement, relationship-building, and key decision-making.

What You'll Get:

  • Market competitive total rewards package
  • To be part of theHeart & SOULof a winning company with an inspiring mission
  • The opportunity toMake Big Things Happen
  • Competitive salary along with full health benefits with an HSA option
  • Flexible PTO and bank holidays
  • 401(k) plan and company match

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, age, genetic trait, sexual orientation, national origin, disability status, or any other characteristic protected by law.Abrigo iscommitted to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at Careers@abrigo.com with the subject line accommodation

Employment Type: Full-Time

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