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Entry Level Technical Support Analyst Remote Jobs in Durham, NC

This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... Bachelor's degree in Finance, Economics or equivalent years of experience * 2+ years technical ...

This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... Bachelor's degree in Finance, Economics or equivalent years of experience * 2+ years technical ...

This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... Bachelor's degree in Finance, Economics or equivalent years of experience * 2+ years technical ...

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

New

Technical Support Enablement Trainer

Raleigh, NC · On-site +1

$31.50 - $42/hr

Analyze performance data and recommend improvements to drive measurable business outcomes ... Experience with highly technical support procedures in similar industries to VAST Data * Strong ...

Tech Support Specialist

Raleigh, NC · Remote

$68K - $93K/yr

Provide remote technical troubleshooting and issue resolution for Care Communications customers and supported healthcare technology environments. * Diagnose and resolve networking, server, operating ...

New

Business Services Analyst

Durham, NC · On-site +1

$68K - $105K/yr

... benefits Remote Employment: Flexible/Hybrid Job Number: 26-06025 Department: Water Management ... Devoted to providing technical support, administration, and maintenance/management of a department ...

... Remote US or Hybrid | Cary, North Carolina Nice to meet you! We're the leader in analytics. Through ... Collaborate with global SAS R&D, Product, Technical Support, Service Management Office, and other ...

About this role We are hiring entry-level Financial Sales Consultants to join our remote team. In ... We provide full training and licensing support. Why recent grads choose this over a traditional job ...

About this role We are hiring entry-level Financial Sales Consultants to join our remote team. In ... We provide full training and licensing support. Why recent grads choose this over a traditional job ...

About this role We are hiring entry-level Financial Sales Consultants to join our remote team. In ... We provide full training and licensing support. Why recent grads choose this over a traditional job ...

About this role We are hiring entry-level Financial Sales Consultants to join our remote team. In ... We provide full training and licensing support. Why recent grads choose this over a traditional job ...

Business Services Analyst

Durham, NC · On-site +1

$68K - $105K/yr

Devoted to providing technical support, administration, and maintenance/management of a department ... Also, analyzing operational processes and recommending improvements; developing performance ...

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Entry Level Technical Support Analyst Remote information

See Durham, NC salary details

$14

$26

$42

How much do entry level technical support analyst remote jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entry level technical support analyst remote in Durham, NC is $26.61, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $30.19 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

What are the most commonly searched types of Technical Support Analyst Remote jobs in Durham, NC?

The most popular types of Technical Support Analyst Remote jobs in Durham, NC are:

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For Entry Level Technical Support Analyst Remote jobs in Durham, NC, the most frequently searched job titles are:

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The top searched job categories for Entry Level Technical Support Analyst Remote jobs in Durham, NC are:

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Cities near Durham, NC with the most Entry Level Technical Support Analyst Remote job openings:

Support Analyst

Abrigo

Raleigh, NC • On-site, Remote

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

We provide technology that community financial institutions use to manage risk and drive growth. Our solutions automate key processes – from anti-money laundering to fraud detection to CECL readiness to lending workflows – empowering our customers by addressing their Enterprise Risk Management needs.


The Support Analyst will be accountable for driving the resolution of product issues from start to finish, through a documented process, and ensuring the highest level of customer satisfaction. The Product Support Analyst will be an asset to the brand and must represent the company in a professional and courteous manner. This person will report to the Manager, Support. This position will be located at our office in Raleigh, NC, Austin, TX, or remote.
What You'll Do:

  • Maintain expert domain knowledge in bank and accounting products, as well as any new products
  • Resolve support requests and enhancements that come in through any of our support channels such as email, web or phone
  • Call and communicate with customers about support requests and enhancements 
  • Ensure a fast time to contact and time to resolution on all support issues, as well as the highest level of customer satisfaction
  • Collaborate and communicate with support team members (including product, integration and consultants) to troubleshoot customer issues
  • Assist in related customer projects, such as financial data entry, maintaining and updating the website customer FAQs, and testing customer support enhancements to the website
  • Provide critical feedback and recommendations for process improvement

What You'll Need: 

  • Bachelor’s degree in Finance, Economics or equivalent years of experience
  • 2+ years technical customer service experience preferred 
  • High energy, can-do attitude, with commitment to excellent customer service
  • A team player attitude and willingness to learn
  • Excellent communication
  • Occasional travel required for team events to support engagement, relationship-building, and key decision-making.

What You'll Get:

  • Market competitive total rewards package
  • To be part of the Heart & SOUL of a winning company with an inspiring mission
  • The opportunity to Make Big Things Happen
  • Competitive salary along with full health benefits with an HSA option
  • Flexible PTO and bank holidays
  • 401(k) plan and company match

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, age, genetic trait, sexual orientation, national origin, disability status, or any other characteristic protected by law.  Abrigo is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at Careers@abrigo.com with the subject line accommodation