... remote technical support for Thermo Fisher Scientific's Ion Chromatography (IC), Sample Preparation (SP), Liquid Chromatography (LC/HPLC), and Discrete Industrial Analyzer (DIA) product portfolio. As ...
... remote technical support for Thermo Fisher Scientific's Ion Chromatography (IC), Sample Preparation (SP), Liquid Chromatography (LC/HPLC), and Discrete Industrial Analyzer (DIA) product portfolio. As ...
Tech Support Specialist
Raleigh, NC · Remote
$68K - $93K/yr
Provide remote technical troubleshooting and issue resolution for Care Communications customers and supported healthcare technology environments. * Diagnose and resolve networking, server, operating ...
New
Tech Support Specialist
Raleigh, NC · Remote
$68K - $93K/yr
Provide remote technical troubleshooting and issue resolution for Care Communications customers and supported healthcare technology environments. * Diagnose and resolve networking, server, operating ...
New
Support Analyst
Raleigh, NC · On-site +1
This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... Bachelor's degree in Finance, Economics or equivalent years of experience * 2+ years technical ...
Quick apply
Support Analyst
Raleigh, NC · On-site +1
This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... Bachelor's degree in Finance, Economics or equivalent years of experience * 2+ years technical ...
Support Analyst
Raleigh, NC · On-site +1
This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... Bachelor's degree in Finance, Economics or equivalent years of experience * 2+ years technical ...
Support Analyst
Raleigh, NC · On-site +1
This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... Bachelor's degree in Finance, Economics or equivalent years of experience * 2+ years technical ...
Support Analyst
Raleigh, NC · On-site +1
This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... Bachelor's degree in Finance, Economics or equivalent years of experience * 2+ years technical ...
Support Analyst
Raleigh, NC · On-site +1
This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... Bachelor's degree in Finance, Economics or equivalent years of experience * 2+ years technical ...
Coverage Analyst (Remote)
Cary, NC · On-site +1
$23.40 - $36.30/hr
... supporting the efficient and effective start-up process for our site clients. ESSENTIAL DUTIES ... Demonstrated ability to learn and apply technical and scientific product-related information in a ...
Coverage Analyst (Remote)
Cary, NC · On-site +1
$23.40 - $36.30/hr
... supporting the efficient and effective start-up process for our site clients. ESSENTIAL DUTIES ... Demonstrated ability to learn and apply technical and scientific product-related information in a ...
The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...
New
The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...
New
Senior Financial Analyst, Remote
Durham, NC · Remote
$87K - $109K/yr
The Senior Financial Analyst will work with the FP&A team to provide support with the annual budget ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade PBC ...
Quick apply
Senior Financial Analyst, Remote
Durham, NC · Remote
$87K - $109K/yr
The Senior Financial Analyst will work with the FP&A team to provide support with the annual budget ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade PBC ...
Senior Financial Analyst, Remote
Durham, NC · On-site +1
$82K - $102K/yr
The Senior Financial Analyst will work with the FP&A team to provide support with the annual budget ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade PBC ...
Senior Financial Analyst, Remote
Durham, NC · On-site +1
$82K - $102K/yr
The Senior Financial Analyst will work with the FP&A team to provide support with the annual budget ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade PBC ...
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... support. * Participate in training programs and workshops to enhance technical knowledge and skills ...
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... support. * Participate in training programs and workshops to enhance technical knowledge and skills ...
Senior Remote Sensing Technician
Raleigh, NC · On-site +1
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... support. * Participate in training programs and workshops to enhance technical knowledge and skills ...
Senior Remote Sensing Technician
Raleigh, NC · On-site +1
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... support. * Participate in training programs and workshops to enhance technical knowledge and skills ...
Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position
Raleigh, NC · Remote
$35 - $45/hr
Resolves technical issues, manages access, and supports users; includes weekends and holidays to ... Provide basic remote desktop support for computers, printers, mobile devices, and peripherals ...
Quick apply
Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position
Raleigh, NC · Remote
$35 - $45/hr
Resolves technical issues, manages access, and supports users; includes weekends and holidays to ... Provide basic remote desktop support for computers, printers, mobile devices, and peripherals ...
Sr. Manager S4 HANA Plant Maintenance Digital Technology Analyst (Remote)
Raleigh, NC · Remote
$67K - $85K/yr
Experience configuring and supporting SAP ERP, including technical knowledge of the Plant ... Remote This position is currently designated as remote. However, the successful candidate will be ...
Sr. Manager S4 HANA Plant Maintenance Digital Technology Analyst (Remote)
Raleigh, NC · Remote
$67K - $85K/yr
Experience configuring and supporting SAP ERP, including technical knowledge of the Plant ... Remote This position is currently designated as remote. However, the successful candidate will be ...
Technical Support Enablement Trainer
Raleigh, NC · On-site +1
$31.50 - $42/hr
Analyze performance data and recommend improvements to drive measurable business outcomes ... Experience with highly technical support procedures in similar industries to VAST Data * Strong ...
Technical Support Enablement Trainer
Raleigh, NC · On-site +1
$31.50 - $42/hr
Analyze performance data and recommend improvements to drive measurable business outcomes ... Experience with highly technical support procedures in similar industries to VAST Data * Strong ...
SoftPro Customer Support Analyst
Raleigh, NC · On-site +1
This position can be located in our Raleigh, NC office or as a remote employee. East Coast and ... What will I do as a Customer Solutions Analyst at SoftPro? * In this position, you will resolve ...
SoftPro Customer Support Analyst
Raleigh, NC · On-site +1
This position can be located in our Raleigh, NC office or as a remote employee. East Coast and ... What will I do as a Customer Solutions Analyst at SoftPro? * In this position, you will resolve ...
Technical Product Owner (Remote)
Raleigh, NC · Remote
$66.50/hr
As the Product Expert, you will analyze both business and technical aspects of product changes ... Supporting the Product team in evaluating technology solutions and collaborating with vendors to ...
Technical Product Owner (Remote)
Raleigh, NC · Remote
$66.50/hr
As the Product Expert, you will analyze both business and technical aspects of product changes ... Supporting the Product team in evaluating technology solutions and collaborating with vendors to ...
Sr. Manager S4 HANA Manufacturing Execution Systems Integrations Analyst (Remote)
Raleigh, NC · Remote
Support go-live and the continuation of RTX business' financial and operational performance. What ... Technical Specifications, and Test Plans for any forms, reports, enhancements, conversion programs ...
Sr. Manager S4 HANA Manufacturing Execution Systems Integrations Analyst (Remote)
Raleigh, NC · Remote
Support go-live and the continuation of RTX business' financial and operational performance. What ... Technical Specifications, and Test Plans for any forms, reports, enhancements, conversion programs ...
All remote work must be completed in the United States. ** ** Due to the nature of the work ... technical support for Citrix/XenApps server environment. This position will analyze and evaluate ...
Quick apply
All remote work must be completed in the United States. ** ** Due to the nature of the work ... technical support for Citrix/XenApps server environment. This position will analyze and evaluate ...
EHR Helpdesk Analyst 1st Shift - Remote / Telecommute
Raleigh, NC · Remote
$45 - $50/hr
Minimum of 2+ years providing Epic technical support in a healthcare or clinical environment ... Provide basic remote desktop support for computers, printers, mobile devices, and peripherals ...
Quick apply
EHR Helpdesk Analyst 1st Shift - Remote / Telecommute
Raleigh, NC · Remote
$45 - $50/hr
Minimum of 2+ years providing Epic technical support in a healthcare or clinical environment ... Provide basic remote desktop support for computers, printers, mobile devices, and peripherals ...
APD Financial Analyst - Remote / Telecommute
Raleigh, NC · Remote
$60 - $65/hr
Support project management activities, including planning, facilitation, documentation, and reporting. * Engage and collaborate with stakeholders to ensure alignment, clarity, and timely ...
Quick apply
APD Financial Analyst - Remote / Telecommute
Raleigh, NC · Remote
$60 - $65/hr
Support project management activities, including planning, facilitation, documentation, and reporting. * Engage and collaborate with stakeholders to ensure alignment, clarity, and timely ...
Remote Technical Support Analyst Remote information
See Durham, NC salary details
$14.87 - $17.34
9% of jobs
$17.34 - $19.81
12% of jobs
$20.51 is the 25th percentile. Wages below this are outliers.
$19.81 - $22.28
16% of jobs
The median wage is $24.09 / hr.
$22.28 - $24.75
18% of jobs
$24.75 - $27.22
12% of jobs
$29.13 is the 75th percentile. Wages above this are outliers.
$27.22 - $29.69
11% of jobs
$29.69 - $32.16
10% of jobs
$32.16 - $34.63
6% of jobs
$34.63 - $37.10
3% of jobs
$37.10 - $39.57
1% of jobs
$39.57 - $42.04
2% of jobs
$14
$26
$42
How much do remote technical support analyst remote jobs pay per hour?
What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?
| Aspect | Remote Technical Support Analyst Remote | Remote Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically certifications like CompTIA A+ or Network+; technical knowledge | Customer service skills; may have certifications like HDI or ITIL |
| Work Environment | Technical troubleshooting, remote access tools, diagnostic software | Customer communication, issue resolution via chat, email, or phone |
| Employer & Industry Usage | IT companies, tech support firms, software providers | Retail, telecom, e-commerce, service industries |
While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.
Can I work remotely as a remote technical support analyst?
What are the most commonly searched types of Technical Support Analyst Remote jobs in Durham, NC?
The most popular types of Technical Support Analyst Remote jobs in Durham, NC are:
What are popular job titles related to Remote Technical Support Analyst Remote jobs in Durham, NC?
For Remote Technical Support Analyst Remote jobs in Durham, NC, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support Analyst Remote jobs in Durham, NC look for?
The top searched job categories for Remote Technical Support Analyst Remote jobs in Durham, NC are:
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What cities near Durham, NC are hiring for Remote Technical Support Analyst Remote jobs?
Cities near Durham, NC with the most Remote Technical Support Analyst Remote job openings:
Technical Support Specialist, Ion Chromatography
Morrisville, NC • Remote
7.8
Based on 428 frontline employees who took The Breakroom Quiz
174th of 544 rated manufacturers
People enjoy working here
Good employer
Recommended by students
Recommended by parents
Respectful managers
Full-time
Posted 25 days ago
Job description
Work Schedule
Standard (Mon-Fri)Environmental Conditions
Able to lift 40 lbs. without assistance, OfficeJob Description
At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every day to enable our customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, including protecting the environment, ensuring food safety, and advancing life-saving research.
DESCRIPTION:
Join the North America Digital Remote Services (DRS) Technical Support team and provide advanced remote technical support for Thermo Fisher Scientific's Ion Chromatography (IC), Sample Preparation (SP), Liquid Chromatography (LC/HPLC), and Discrete Industrial Analyzer (DIA) product portfolio.
As a Technical Support Specialist III, you will partner with customers and Field Service Engineers to troubleshoot complex hardware, software, and application issues using remote diagnostic technologies. You will collaborate with Product Management, R&D, Manufacturing, Marketing, and Field Service to improve remote resolution, support new product introductions, and deliver an exceptional customer experience.
QUALIFICATIONS:
- Advanced Degree with 3+ years of experience, or Bachelor's Degree with 5+ years of experience supporting analytical instrumentation, or equivalent industry experience.
- Bachelor's degree in Chemistry, Chemical Engineering, Engineering, Electronics, Physics, or a related scientific or technical discipline preferred.
- Hands-on experience supporting Ion Chromatography (IC) and Sample Preparation (SP) instrumentation in a technical support, field service, or laboratory environment; experience with Thermo Fisher Scientific instrumentation is preferred.
- Experience using Chromeleon™ Chromatography Data System for instrument control, method development, data acquisition, and troubleshooting.
- Strong analytical and troubleshooting skills involving analytical instrumentation, hardware, software, and laboratory applications.
- Excellent verbal and written communication skills with the ability to explain complex technical concepts to customers and colleagues with varying levels of technical expertise.
- Demonstrated ability to build customer confidence through active listening, clear communication, and effective remote troubleshooting.
- Strong interpersonal skills with the ability to collaborate effectively across customers, Field Service, Product Management, R&D, Manufacturing, and other cross-functional teams.
- Experience with Windows operating systems, networking fundamentals, CRM systems, and technical documentation.
- Demonstrated ability to exercise sound judgment, work independently, and manage multiple priorities while maintaining a strong customer focus.
- Ability to travel up to 15%.
- Additional experience supporting Liquid Chromatography (LC/HPLC), Discrete Industrial Analyzer (DIA) systems, or other analytical instrumentation is considered an asset.
About Thermo Fisher Scientific
Sourced by ZipRecruiter
Industry
Biotechnology research and development
Company size
10,000+ Employees
Headquarters location
Waltham, MA, US
Year founded
1956
Website
What Thermo Fisher Scientific employees say
Pay
Benefits
Hours and flexibility
Workplace
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