ZipRecruiter

Log In

3

Entry Level Technical Support Analyst Remote Jobs in Raleigh, NC

VAST Data

Technical Account Manager - USA

Raleigh, NC · On-site +1

... data analysis and AI training and inference. Designed from the ground up to make AI simple to ... Respond to technical support issues quickly, working collaboratively on the back-end to bring the ...

SoftPro

Technical Solution Consultant

Raleigh, NC · On-site +1

Remote support tools (Beyond Trust Teams, etc.) * PowerShell scripting * Office 2016 and later Non ... Strong problem solving, analytic and testing skills * High attention to detail * Time-management

New

next page

Showing results 1-20

People also search for

All JobsEntry Level Technical Support Analyst Remote JobsEntry Level Technical Support Analyst Remote Jobs in Raleigh, NC

Entry Level Technical Support Analyst Remote information

See Raleigh, NC salary details

$14

$26

$42

How much do entry level technical support analyst remote jobs pay per hour?

As of May 29, 2026, the average hourly pay for entry level technical support analyst remote in Raleigh, NC is $26.77, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $30.38 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

What are popular job titles related to Entry Level Technical Support Analyst Remote jobs in Raleigh, NC? For Entry Level Technical Support Analyst Remote jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Support Analyst Remote jobs in Raleigh, NC look for? The top searched job categories for Entry Level Technical Support Analyst Remote jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Technical Support Analyst Remote jobs? Cities near Raleigh, NC with the most Entry Level Technical Support Analyst Remote job openings:
Entry Level Technical Support Analyst Remote jobs near you

IT Technical Sales Associate (Remote - USA)

Support Tech LLC

Raleigh, NC • Remote

$28K - $30K/hr

Full-time

Posted 23 days ago

Job description

This is a remote position.

We are seeking an IT Technical Sales Associate who possesses a strong technical foundation in IT infrastructure and the "hunter" mentality of a top-tier salesperson. This is a unique role where you will manage the full lifecycle of a deal. You will be responsible for locating and qualifying new leads, but you will also stay involved after the sale. You will participate in project management meetings and act as the technical liaison to ensure the project remains aligned with the client’s scope and expectations. You are the "bridge" between the initial promise and the final delivery.

Key Responsibilities

  • Business Development: Proactively identify, lead-source, and qualify new business opportunities within the IT infrastructure and field services space.

  • Technical Sales: Consult with potential clients to understand their hardware and deployment needs, proposing tailored solutions that leverage our nationwide field service network.

  • Project Alignment: Attend project management and kickoff meetings for your closed deals. Ensure the technical delivery team understands the client’s requirements and keep the deal "aligned" as it moves from sales to execution.

  • Account Management: Maintain long-term relationships with clients to identify recurring service needs and infrastructure refresh cycles.

  • Reporting: Manage your pipeline and sales activity within our CRM, providing regular updates on lead status and project alignment.

Compensation Structure: Recoverable Draw

We provide a structure that offers financial stability while rewarding high-volume closers:

  • Base Monthly Draw: You will receive a guaranteed monthly base payment (Draw).

  • Commission Coverage: This role is a "Draw against Commission" structure. Your earned commissions are first applied to cover your monthly base.

Commission Payout: Once your sales commissions have fully covered your base draw for the period, you will receive all additional commission earnings with no cap. This allows for significant upside as you build your pipeline.

Requirements

  • Technical Knowledge: Deep understanding of IT infrastructure (Networking, Rack & Stack, Structured Cabling, Wi-Fi deployments, and Hardware Lifecycle). (Cameras, Access Control, Ubiquiti)

  • Experience: 3+ years in B2B technical sales or IT field service sales.

  • Project Liaison Skills: Ability to sit in on technical PM meetings, speak the language of technicians, and ensure project scope remains accurate.

  • Remote Capability: Must be a self-starter comfortable working from a home office while maintaining high productivity.

  • Travel: Ability to travel (approx. 10-15%) for industry trade shows and essential face-to-face client meetings.

  • Communication: Elite negotiation skills and the ability to explain complex field service logistics to stakeholders.

  • Systems Knowledge: (Zoho One, CRM, Desk, Projects, DialPad, Sales Navigator, Email Marketing)



Benefits
Why Join Support Tech LLC?

At Support Tech LLC, we don’t just provide field services; we provide the
backbone for our clients' technology. Joining our team means joining a
fast-paced environment where your technical knowledge and sales grit are
directly rewarded.

The Benefits of Joining Our Team:

- Uncapped Commission Potential: We believe in rewarding high performance.
Under our draw-against-commission structure, there is no ceiling on your
earnings. Once your base is covered, your earning potential is limited only
by your ability to close.
- Massive Growth Opportunities: Support Tech LLC is an expanding company. We
are looking for a pioneer in this role who can help us grow the department.
Success in this position opens doors to future sales leadership and senior
account management roles.
- Diverse Tech Exposure: You won’t be stuck in a "single-product" silo. You
will work across a massive spectrum of hardware and technology—from
enterprise networking and data center infrastructure to retail systems and
cutting-edge Wi-Fi deployments.
- Wide Portfolio of Services: Our "toolbox" is deep. You will have a
comprehensive suite of services to sell, including structured cabling,
nationwide hardware rollouts, 24/7 on-site support, and professional IT
consulting. This variety allows you to pivot and find a solution for almost
any client challenge.
- Remote Work with Real Impact: Enjoy the flexibility of working from home
while remaining a critical part of the project lifecycle. You aren't just
"passing off" a lead; you are a key stakeholder in the success of every
deployment you sell.
- Dynamic Work Environment: No two days are the same. Between prospecting new
markets, attending project management meetings, and traveling to major
industry trade shows, this role offers a variety of challenges that keep the
work engaging.

Updated "Compensation" section for your final listing:

Compensation & Benefits:

- Structure: Base monthly payout (Recoverable Draw) + Uncapped Commission.
- Earnings: Once the draw is covered, commission payouts are uncapped.
- Flexibility: 100% Remote (USA-based).
- Travel: Fully reimbursed travel for client meetings and industry trade
shows.
- Tools: Provisioned with the necessary tech and software to manage your sales
pipeline effectively.