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Entry Level Technical Support Analyst Remote Jobs in Raleigh, NC

KEYENCE

Field Application Engineer

Raleigh, NC · On-site +1

$54K - $81K/yr

Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

DataAnnotation

SOC Analyst - AI Trainer

Raleigh, NC · Remote

$50 - $100/hr

Contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and ... Write clear technical explanations and security-relevant code. * Provide feedback that directly ...

DataAnnotation

Cybersecurity Analyst - AI Trainer

Cary, NC · Remote

$50 - $100/hr

Contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and ... Write clear technical explanations and security-relevant code. * Provide feedback that directly ...

DataAnnotation

SOC Analyst - AI Trainer

Cary, NC · Remote

$50 - $100/hr

Contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and ... Write clear technical explanations and security-relevant code. * Provide feedback that directly ...

DataAnnotation

SOC Analyst - AI Trainer

Durham, NC · Remote

$50 - $100/hr

Contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and ... Write clear technical explanations and security-relevant code. * Provide feedback that directly ...

Darkhorse Tech

IT Field Technician (Remote)

Raleigh, NC · Remote

$48K - $55K/yr

Provide excellent customer service via phone, remote, and on-site technical support * Walk clients through diagnostic procedures to identify and resolve errors * Communicate with vendors to request ...

TEKsystems

Business Analyst

Raleigh, NC · Remote

$33.25/hr

The Business Analyst will support the DOIS modernization project for USPS by performing in-depth ... Location: • Remote Security Clearance Level: • Must be able to obtain and maintain a Public ...

Procom

Operations Analyst

Raleigh, NC · On-site +1

This position is a remote position working East Coast hours. The Operations Analyst will focus on ... business partner support for Investor and Internal Partners • Train employees and assist ...

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Entry Level Technical Support Analyst Remote information

See Raleigh, NC salary details

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How much do entry level technical support analyst remote jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for entry level technical support analyst remote in Raleigh, NC is $26.77, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $30.38 per hour, depending on experience, location, and employer.

How to make 2000 a week working from home?

An Entry Level Technical Support Analyst working remotely can increase earnings by gaining specialized certifications, improving technical skills, and taking on additional shifts or freelance support tasks. Earning $2000 weekly typically requires consistent full-time hours, advanced troubleshooting abilities, and possibly working for companies that offer higher pay rates for technical support roles. Building experience and efficiency can also lead to higher pay over time.

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

How to make $1000 a week remotely?

An Entry Level Technical Support Analyst working remotely can increase earnings by gaining certifications, improving technical skills, and working for companies that offer higher pay or overtime opportunities. Typically, remote technical support roles pay between $15 and $25 per hour, so earning $1000 weekly requires working approximately 40-50 hours or securing higher-paying positions. Combining multiple part-time roles or freelance support tasks can also help reach this income level.

Is AI replacing tech support?

AI is automating certain tasks in technical support, such as troubleshooting common issues and providing initial customer assistance. However, entry-level technical support analysts are still essential for handling complex problems, providing personalized service, and managing escalations that require human judgment. AI tools can enhance efficiency but do not fully replace the need for human support roles.

How to make $80,000 a year working from home?

An Entry Level Technical Support Analyst working remotely can reach an $80,000 annual salary by gaining relevant certifications, developing strong troubleshooting skills, and gaining experience in high-demand areas like networking or cybersecurity. Advancing to senior roles or specializing in technical areas can also increase earning potential while working from home.
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What cities near Raleigh, NC are hiring for Entry Level Technical Support Analyst Remote jobs? Cities near Raleigh, NC with the most Entry Level Technical Support Analyst Remote job openings:
Entry Level Technical Support Analyst Remote jobs near you

Technical Account Manager

Mercalis

Morrisville, NC • Remote

Other

Posted 6 days ago

Job description

Overview

The Technical Account Manager serves as the primary liaison between the Information Technology team and both internal and external clients. This role requires a blend of business analysis, product ownership, project management, and client success expertise to ensure seamless communication, effective resolution of issues, and successful delivery of technology solutions. The candidate will participate in all IT client interactions- as the dedicated client IT contact, advocate/monitor client technology initiatives, escalate internally to IT leadership as needed, and report on progress to key stakeholders on behalf of the Information Technology organization.

Responsibilities
  • Act as the single point of contact for all client-related inquiries within the Valeris IT organization
  • Monitor (and escalate as needed) client requests, service tickets, defect resolutions, and innovation initiatives from initiation to outcome
  • Conduct regular status meetings with business partners and clients to report progress, status, outcomes, and any challenges on IT requests, tickets, corrective and preventive action (CAPA), and initiatives
  • Collaborate with operations to bring innovative technology ideas and solutions to clients
  • Participates in client quarterly business reviews, presenting updates on current technology initiatives and achievements, as well as discussing innovative ideas as applicable
  • Serve as a client technology subject matter expert, bridging the gap between operations, technology, and partner teams
  • Monitor project timelines and deliverables, ensuring adherence to service-level targets and timelines
  • Facilitate communication between cross-functional teams to ensure alignment and transparency
  • Analyze and report on key performance metrics, identifying areas for improvement
  • Partner closely with the IT solution architect, business analysts, product owners, and development leads/managers to design the best way to implement ideas and resolve issues
  • Perform other duties as assigned
Qualifications
  • Bachelor's degree in computer science, business administration, or related field, or equivalent experience required
  • Proven experience in product management, project management, and client success roles, including client management and setting expectations
  • Experience working with internal and external clients to define business and technical needs and provide technical solutions
  • Experience working in healthcare and information technology fields is a strong plus
  • Experience with web services and data feed integration preferred
  • Strong understanding of technology solutions and their application in a business context
  • Excellent communication (written and oral), interpersonal, critical thinking, and problem-solving skills
  • Proficient in Microsoft Office applications, specifically Excel, PowerPoint, Visio, and Word
  • Experience with Salesforce software a plus
  • Experience eliciting requirements and diagramming process flows
  • Experience working with Project tracking software preferred
  • A good understanding of SDLC process (Waterfall, Agile) is preferred
  • Ability to work collaboratively in a fast-paced environment
  • Ability to investigate how best to solve business problems and meet with the key IT personnel responsible for the delivery of the solution
  • We are located in Jeffersonville, IN. While coming into the office can be helpful for relationship building, this is a fully remote position. 
Employment Type: OTHER

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