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Entry Level Technical Support Analyst Remote Jobs in Raleigh, NC

The Wilson Group KW23

Data Analyst

Raleigh, NC · On-site +1

... devoid of technical background. Two strategies to increase your self-motivation and remote work ... Your support team is helpful and encouraging, which distinguishes you; your contributions are much ...

New

TEKsystems

ISP Technician

Raleigh, NC · Remote

$15.50/hr

Answer technical support calls, chats and emails in a professional manner that adheres to company ... Your remote, work-from-home address must remain within 90 miles of a corporate office. * It is ...

Darkhorse Tech

IT Field Technician (Remote)

Raleigh, NC · Remote

$48K - $55K/yr

Provide excellent customer service via phone, remote, and on-site technical support * Walk clients through diagnostic procedures to identify and resolve errors * Communicate with vendors to request ...

KEYENCE

Field Application Engineer '27

Raleigh, NC · On-site +1

$53K - $80K/yr

Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Actalent

Security Compliance Analyst

Raleigh, NC · Remote

Review and validate the integrity and sufficiency of technical evidence, identifying gaps ... Confidence and professionalism in pushing back on auditors when necessary, supported by clear ...

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Entry Level Technical Support Analyst Remote information

See Raleigh, NC salary details

$14

$26

$42

How much do entry level technical support analyst remote jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for entry level technical support analyst remote in Raleigh, NC is $26.77, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $30.38 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

What are popular job titles related to Entry Level Technical Support Analyst Remote jobs in Raleigh, NC? For Entry Level Technical Support Analyst Remote jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Support Analyst Remote jobs in Raleigh, NC look for? The top searched job categories for Entry Level Technical Support Analyst Remote jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Technical Support Analyst Remote jobs? Cities near Raleigh, NC with the most Entry Level Technical Support Analyst Remote job openings:
Entry Level Technical Support Analyst Remote jobs near you
Field Service Eng - Raleigh, NC

Field Service Eng - Raleigh, NC

Canon Medical Systems

Raleigh, NC • Remote

Other

Posted 27 days ago

Job description

Please notethat while the posted position is a Field Service Engineer, the actual positionlevel will be dependent upon the qualifications of the candidate selected. 
An offer may bemade for FSE Sr. OR FSE Associate level based on experience. Please apply to beconsidered.

This is a remote, based position in USA.
The selected candidate will be required to live in or near Raleigh, NC.

  • Install medical imaging equipment effectively and efficiently.
  • Completion of installation quality checklist.
  • Perform PM inspections per equipment specifications and standards.
  • Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets and other administrative paperwork.
  • Maintain all assigned assets per company P&P.
  • Improve personal productivity by enhancing product knowledge through formal and on the job training.
  • Service and periodic maintenance of diagnostic imaging equipment on multiple products in one modality.
  • Answer technical and applications questions.
  • Capable of installing multiple products in one modality.
  • Maintain excellent customer relations.
  • Maintain accurate and complete documentation.
  • Perform and document FDA testing on assigned products.
  • Keep current with latest technical developments in multiple product lines.
  • Support field service operations with technical knowledge on multiple product lines.
  • Install and maintain equipment in multiple product lines.
  • Demonstrate expertise in multiple products in 1 modality.
  • Develop a higher level of troubleshooting and analytical skills.
  • Personal contacts involve frequent contact with management presenting information or recommendations. Outside requests for non-routine information requiring tact/judgment are handled.
  • Plans own workload.
  • Occasionally supervised; activities are governed by general organizational rules and procedures; much autonomy within established time frames.
  • Work on diversified tasks that involve a range of complex but standardized procedures. Semi-routine duties may involve solving frequent problems within standards or procedures.
  • Position duties involve making frequent decisions and frequent recommendations.
  • Develop service-selling skills.
  • Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone.
  • Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools.
  • Escalates technical issues and inquiries, as needed.
  • Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience.
  • Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate
  • Contributes to and generates knowledge articles per P&P.

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