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Entry Level Technical Account Manager Jobs (NOW HIRING)

REDLattice

Technical Account Manager

Chantilly, VA · On-site

$90 - $130/hr

REDLattice is seeking a skilled Technical Account Manager to support our government customers by maintaining customer-deployed infrastructure, providing advanced technical support, and ensuring the ...

Aliz

$120 - $170/hr

Rabbit is looking for a Technical Account Manager to own the customer relationship from the moment a PoC begins through conversion, renewal, and expansion -- across our North American accounts. You ...

REDLattice, Inc.

Technical Account Manager

Chantilly, VA · On-site

$90 - $130/hr

REDLattice is seeking a skilled Technical Account Manager to support our government customers by maintaining customer-deployed infrastructure, providing advanced technical support, and ensuring the ...

Keyfactor, Inc.

Associate Technical Account Manager

Associate Technical Account Manager Location: USA; Remote (Cleveland area preferred) Experience: Associate Job Function: Professional Services Employment Type: Full-Time Industry: Computer & Network ...

NICE

Technical Account Manager

OR · On-site +1

The Technical Account Manager (TAM) begins to engage with the customer before they go live on the contact center platform, and works closely with the customer from that point forward to ensure their ...

Trustpilot

Technical Account Manager

New York, NY · On-site

$110K - $125K/yr

As a Technical Account Manager (TAM), you are the post-sales technical partner for Trustpilot's most complex and high-value customers. You ensure smooth technical onboarding, integration success, and ...

Harmony Inc

Technical Account Manager

New York, NY · On-site

$120K - $170K/yr

We need a Technical Account Manager who owns the full post-sale technical relationship with our customers, from making sure the product works to making sure they're getting real value from it. This ...

Harmony

Technical Account Manager

Manhattan, NY · On-site

$85 - $110/hr

We need a Technical Account Manager who owns the full post‑sale technical relationship with our customers, from making sure the product works to making sure they're getting real value from it. This ...

Punta Gorda Garden Club, Inc.

$60 - $90/hr

Associate Technical Account Manager Location: USA; Remote (Cleveland area preferred) Experience: Associate Job Function: Professional Services Employment Type: Full-Time Travel Requirements:

New

W3Global Inc.

Technical Account Manager

Rosenberg, TX · Hybrid

$75K - $95K/yr

The Technical Account Manager acts as the key liaison between customers and internal engineering, service, and operations teams, supporting equipment performance, service needs, and project execution ...

NICE

Technical Account Manager

The Technical Account Manager (TAM) begins to engage with the customer before they go live on the contact center platform, and works closely with the customer from that point forward to ensure their ...

Adelaide Metrics, Inc.

Technical Account Manager

$80K - $100K/yr

TL;DR Fast-growing measurement company looking for a Technical Account Manager with 1-3 years of experience in Ad Operations or Media Analytics. Who we are Adelaide is the leader in one of the ...

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Entry Level Technical Account Manager information

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$40K

$86.4K

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How much do entry level technical account manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for entry level technical account manager in the United States is $86,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What does an entry level technical account manager do?

An Entry Level Technical Account Manager serves as a bridge between a company's technical teams and its clients. They help clients understand and utilize the company's products or services, answer technical questions, and resolve basic issues. Their role often involves onboarding new customers, providing product training or demos, and assisting with troubleshooting common problems. As they gain experience, they may take on more complex accounts and responsibilities.

What are the key skills and qualifications needed to thrive as an entry level technical account manager?

To thrive as an Entry Level Technical Account Manager, you generally need a background in business, information technology, or a related field, along with strong problem-solving and customer service skills. Familiarity with CRM platforms (like Salesforce or HubSpot), basic IT troubleshooting, and sometimes technical certifications such as CompTIA A+ or ITIL Foundation are commonly expected. Excellent communication, relationship-building, and time management skills help you stand out in this client-facing role. These skills and qualities are crucial to effectively manage client relationships, coordinate technical solutions, and ensure customer satisfaction.

What are some common challenges faced by entry level technical account managers during their first year, and how can they overcome them?

Entry Level Technical Account Managers often face challenges such as quickly learning a broad range of technical products, building relationships with clients, and effectively communicating technical information to non-technical stakeholders. To overcome these hurdles, new hires should proactively seek mentorship within their team, participate in product training sessions, and practice clear, concise communication. Additionally, collaborating closely with senior account managers and technical support teams can provide valuable insights and accelerate the learning curve.

What is the difference between Entry Level Technical Account Manager vs Customer Support Specialist?

AspectEntry Level Technical Account ManagerCustomer Support Specialist
Required CredentialsBachelor's degree, technical knowledge, certifications like IT or product-specificHigh school diploma or equivalent, customer service skills
Work EnvironmentClient-facing, technical problem-solving, account managementSupport center, troubleshooting, customer communication
Employer & Industry UsageTech companies, SaaS providers, enterprise solutionsRetail, telecom, software companies

While both roles involve customer interaction, the Entry Level Technical Account Manager focuses on managing client accounts and technical solutions, requiring technical certifications and account management skills. In contrast, Customer Support Specialists primarily handle troubleshooting and customer inquiries, often with less technical certification requirements.

More about Entry Level Technical Account Manager jobs

What cities are hiring for Entry Level Technical Account Manager jobs?

Cities with the most Entry Level Technical Account Manager job openings:

What are the most commonly searched types of Technical Account Manager jobs?

The most popular types of Technical Account Manager jobs are:

What states have the most Entry Level Technical Account Manager jobs?

States with the most job openings for Entry Level Technical Account Manager jobs include:

What job categories do people searching Entry Level Technical Account Manager jobs look for?

The top searched job categories for Entry Level Technical Account Manager jobs are:

Entry Level Technical Account Manager jobs near you
Infographic showing various Entry Level Technical Account Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $86,425 per year, or $41.6 per hour.

Technical Account Manager

Assured Data Protection Limited

Herndon, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 11 days ago

Job description

Location: Herndon, VA (3 days per week in-office required. Must be in commutable distance to the work location)
Position: Technical Account Manager
Job Type: Full-time
Job Summary:
We are seeking a DC metro area-based experienced Technical Account Manager (TAM) to join our Global Enterprise Service Delivery team. The TAM is responsible for providing strategic technical guidance and assurance to Assured's enterprise managed-service customers. The TAM acts as a trusted technical advisor, developing a detailed understanding of the customer's backup environment, infrastructure, recovery objectives and technical priorities.
The role focuses on proactively identifying risk, improving platform maturity, validating recovery readiness and helping customers maximise the value of their data protection investment.
The TAM works closely with Customer Success, Enterprise Engineers, Support and Vendors ensuring technical confidence, ensuring customers understand the health, resilience and future direction of their environment.
Key Responsibilities:
Technical Account Ownership
  • Act as the primary technical advisor for an assigned portfolio of enterprise customers.
  • Build a deep understanding of each customer's architecture, infrastructure, workloads and recovery requirements.
  • Maintain visibility of technical risks, dependencies and improvement opportunities.
  • Provide proactive recommendations rather than relying solely on reactive support activity.
  • Develop trusted relationships with customer infrastructure, backup, security, architecture and engineering teams.
Platform Health and Optimization
  • Regularly assess the health and configuration of customer environments.
  • Identify opportunities to improve platform performance, efficiency, resilience and manageability.
  • Review capacity, growth and utilisation trends.
  • Provide recommendations aligned with Assured best practices.
  • Coordinate specialist engineering support where deeper technical expertise is required.
Recovery and Resilience Assurance
  • Understand customer recovery requirements including critical workloads, RPOs and RTOs.
  • Assess whether the technical environment supports agreed recovery objectives.
  • Support the planning and review of recovery testing activities.
  • Review test results and identify technical remediation or improvement opportunities.
  • Help customers build confidence that critical services and data can be recovered when required.
Technical Risk Management
  • Maintain awareness of technical risks across assigned customers.
  • Identify configuration gaps, architectural weaknesses, capacity concerns and recovery risks.
  • Escalate material technical risks through the appropriate Enterprise Service Delivery processes.
  • Track technical recommendations and remediation activities through to resolution.
  • Support the development of path-to-green plans for customers experiencing technical challenges.
Technical Roadmaps
  • Develop customer-specific technical improvement roadmaps.
  • Identify short, medium- and long-term opportunities to improve platform maturity.
  • Support customers with planning for upgrades, migrations, cloud adoption and infrastructure change.
  • Ensure technical roadmaps remain aligned with the customer's wider business and resilience objectives.
Technical Governance
  • Provide technical input into customer service reviews and Quarterly Business Reviews.
  • Present platform health, technical risk, capacity, recovery readiness and improvement recommendations.
  • Translate technical information into clear business impact for senior customer stakeholders.
  • Provide recommendations and supporting evidence rather than simply reporting operational statistics.
Major Incident and Problem Support
  • Provide technical oversight during significant incidents where appropriate.
  • Support investigation of complex or recurring technical issues.
  • Participate in Root Cause Analysis activities.
  • Identify longer-term corrective actions following major incidents.
  • Work with Enterprise Engineers, Support and Vendors to ensure underlying technical issues are addressed.
Enterprise Service Improvement
  • Identify common technical themes and risks across the enterprise customer base.
  • Work with Enterprise Engineering to develop standards, tooling, automation and best practices.
  • Contribute to technical service documentation and enterprise standards.
  • Share knowledge across the wider Enterprise Services team.
  • Help evolve Assured's technical enterprise service offering as customer requirements develop.
Required Skills & Experience
The successful candidate should have:
  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field required. OR
  • At least 3 years' experience within enterprise infrastructure, backup, recovery or data protection.
  • Experience working with enterprise customers in a technical advisory capacity.
  • Good understanding of disaster recovery, business continuity and cyber resilience.
  • Experience with Rubrik or comparable enterprise data-protection platforms.
  • Experience working within an MSP, SaaS or enterprise technology organisation.
  • Experience analysing complex technical environments and identifying risk or improvement opportunities.
  • Confidence communicating with customer engineering teams, senior technical stakeholders and leadership.
Technical Knowledge
Knowledge across several of the following areas would be beneficial:
  • Rubrik or similar data protection & security platforms
  • Disaster recovery
  • Ransomware and cyber recovery
  • VMware
  • Nutanix
  • Microsoft technologies
  • Azure
  • AWS
  • Cloud-native workloads
  • Database protection
  • Storage and infrastructure
The TAM does not need to be the deepest technical specialist in every technology but must have sufficient technical breadth to understand customer environments, identify risks and engage the appropriate specialists.
Core Capabilities
  • Technical credibility
  • Strategic thinking
  • Customer advisory
  • Problem solving
  • Technical risk management
  • Architecture awareness
  • Strong communication
  • Technical presentation
  • Stakeholder management
  • Analytical thinking
  • Continuous improvement
  • Ability to translate technology into customer outcomes
What We Offer:
  • Opportunity to work with a global, diverse technical team.
  • Competitive salary and performance-based incentives.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401K program with company matching.
  • A dynamic, inclusive, and collaborative work environment.
  • 3 day in-office presence with remote work flexibility.
At Assured Data Protection we value diversity and inclusivity. We offer perks such as flex holidays, robust 401k plan, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
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