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Entry Level Technical Account Manager Jobs in California

Chooch

Technical Account Manager

San Mateo, CA · On-site

We are looking for a Technical Account Manager to join our team at Chooch , a leader in enterprise computer vision AI. This is a full-time, remote role focused on helping customers successfully ...

Chooch

Technical Account Manager

San Mateo, CA · On-site

We are looking for a Technical Account Manager to join our team at Chooch , a leader in enterprise computer vision AI. This is a full-time, remote role focused on helping customers successfully ...

Chooch

Technical Account Manager

San Mateo, CA · Remote

We are looking for a Technical Account Manager to join our team at Chooch , a leader in enterprise computer vision AI. This is a full-time, remote role focused on helping customers successfully ...

BizLink Group

Technical Account Manager

Fremont, CA · On-site

The Senior Technical Account Manager is responsible for driving revenue growth by managing and expanding strategic relationships with leading Cloud Service Providers and ODMs. This role combines ...

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Entry Level Technical Account Manager information

What are the key skills and qualifications needed to thrive as an Entry Level Technical Account Manager, and why are they important?

To thrive as an Entry Level Technical Account Manager, you generally need a background in business, information technology, or a related field, along with strong problem-solving and customer service skills. Familiarity with CRM platforms (like Salesforce or HubSpot), basic IT troubleshooting, and sometimes technical certifications such as CompTIA A+ or ITIL Foundation are commonly expected. Excellent communication, relationship-building, and time management skills help you stand out in this client-facing role. These skills and qualities are crucial to effectively manage client relationships, coordinate technical solutions, and ensure customer satisfaction.

What are some common challenges faced by Entry Level Technical Account Managers during their first year, and how can they overcome them?

Entry Level Technical Account Managers often face challenges such as quickly learning a broad range of technical products, building relationships with clients, and effectively communicating technical information to non-technical stakeholders. To overcome these hurdles, new hires should proactively seek mentorship within their team, participate in product training sessions, and practice clear, concise communication. Additionally, collaborating closely with senior account managers and technical support teams can provide valuable insights and accelerate the learning curve.

What is the difference between Entry Level Technical Account Manager vs Customer Support Specialist?

AspectEntry Level Technical Account ManagerCustomer Support Specialist
Required CredentialsBachelor's degree, technical knowledge, certifications like IT or product-specificHigh school diploma or equivalent, customer service skills
Work EnvironmentClient-facing, technical problem-solving, account managementSupport center, troubleshooting, customer communication
Employer & Industry UsageTech companies, SaaS providers, enterprise solutionsRetail, telecom, software companies

While both roles involve customer interaction, the Entry Level Technical Account Manager focuses on managing client accounts and technical solutions, requiring technical certifications and account management skills. In contrast, Customer Support Specialists primarily handle troubleshooting and customer inquiries, often with less technical certification requirements.

What does an Entry Level Technical Account Manager do?

An Entry Level Technical Account Manager serves as a bridge between a company's technical teams and its clients. They help clients understand and utilize the company's products or services, answer technical questions, and resolve basic issues. Their role often involves onboarding new customers, providing product training or demos, and assisting with troubleshooting common problems. As they gain experience, they may take on more complex accounts and responsibilities.
What are the most commonly searched types of Technical Account Manager jobs in California? The most popular types of Technical Account Manager jobs in California are:
What are popular job titles related to Entry Level Technical Account Manager jobs in California? For Entry Level Technical Account Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Account Manager jobs in California look for? The top searched job categories for Entry Level Technical Account Manager jobs in California are:
What cities in California are hiring for Entry Level Technical Account Manager jobs? Cities in California with the most Entry Level Technical Account Manager job openings:
Entry Level Technical Account Manager jobs near you
Infographic showing various Entry Level Technical Account Manager job openings in California as of July 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution.
Technical Account Manager

Technical Account Manager

Chooch

San Mateo, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

We are looking for a Technical Account Manager to join our team at Chooch, a leader in enterprise computer vision AI. This is a full-time, remote role focused on helping customers successfully deploy, manage, and grow their use of Chooch's AI Vision platform.
The Technical Account Manager will serve as a key link between our customers and internal teams, helping drive customer projects forward while ensuring a high level of responsiveness, organization, and technical coordination. This role combines project management, customer communication, and support ticket ownership. You will work closely with customers across industries such as healthcare, manufacturing, retail, and public sector, helping them navigate onboarding, implementation, ongoing support, and long-term success with Chooch's solutions.
This role requires someone who is highly organized, customer-focused, technically fluent, and comfortable managing multiple priorities at once. The ideal candidate can communicate clearly with both technical and non-technical stakeholders, keep projects on track, coordinate across internal teams, and ensure customer issues are addressed efficiently and professionally.
Requirements
Experience in technical account management, project management, enterprise SaaS, AI, machine learning, or computer vision
Strong customer-facing communication skills with the ability to manage both technical and non-technical conversations
Experience managing customer implementations, timelines, deliverables, and follow-up actions
Familiarity with support ticket workflows and tools such as Jira, Zendesk, Freshdesk, or similar systems
Ability to gather technical details from customers and translate them into actionable internal tasks
Strong organizational skills and attention to detail
Ability to work independently and cross-functionally in a fast-paced remote environment
Comfort coordinating between customers, solutions engineering, product, and engineering teams
Strong problem-solving and troubleshooting mindset
Familiarity with APIs, cloud platforms, deployment workflows, or technical software implementations
Experience supporting enterprise customers in industries such as healthcare, manufacturing, retail, or security
Understanding of customer onboarding, escalation management, and post-deployment support processes
Experience working with globally distributed teams and customers
Bachelor's degree in Business, Engineering, Computer Science, Information Systems, or a related field, or equivalent practical experience
Customer Relationship Management
  • Serve as a primary point of contact for assigned Chooch customers during onboarding, deployment, and ongoing account support
  • Build trusted relationships with customer stakeholders and maintain clear, professional communication throughout the customer lifecycle
  • Lead regular customer meetings, project updates, follow-ups, and status reviews
  • Understand customer goals, deployment requirements, and business priorities, and ensure alignment with internal teams
  • Help customers navigate questions related to platform usage, implementation progress, and issue resolution
Project Management
  • Manage customer-facing projects from kickoff through launch and post-deployment follow-up
  • Track project plans, milestones, timelines, deliverables, dependencies, and risks
  • Coordinate with internal teams including solutions engineering, machine learning, product, and support
  • Ensure action items are documented, assigned, and completed on time
  • Proactively identify project risks, delays, or blockers and help drive resolution
  • Maintain visibility across multiple customer accounts and internal workstreams simultaneously
Support Ticket Ownership
  • Oversee support tickets and customer-reported issues for assigned accounts
  • Help triage incoming requests, gather relevant technical and business context, and route issues appropriately
  • Track customer issues from intake through resolution, ensuring timely updates and strong follow-through
  • Coordinate escalations with engineering and product teams when needed
  • Help identify recurring support themes, product pain points, and process gaps to improve customer experience over time
  • Ensure customers feel informed, supported, and confident when issues arise
Cross-Functional Collaboration
  • Work closely with Chooch's internal teams to align customer needs with technical execution
  • Translate customer feedback into meaningful insights for product, engineering, and solutions teams
  • Support internal process improvement by helping refine project workflows, escalation paths, and customer communication practices
  • Contribute to a high-quality customer experience that supports retention, adoption, and long-term account growth

Qualifications
  • Experience in technical account management, customer success, project management, technical support, or solutions delivery
  • Strong written and verbal communication skills
  • Experience managing customer projects, timelines, and deliverables
  • Familiarity with support ticketing systems such as Jira, Airtable, Zendesk, or similar tools
  • Strong problem-solving and troubleshooting skills
  • Ability to work independently and as part of a team
  • Strong organizational and interpersonal skills
  • Ability to communicate effectively with both technical and non-technical stakeholders
  • Bachelor's degree in Business, Engineering, Computer Science, or a related field, or equivalent experience

Benefits
Chooch offers extensive benefits including health, dental, vision insurance, 401K with 3% match, extensive PTO, and life insurance policies included.

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