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Entry Level Itsm Servicenow Jobs (NOW HIRING)

ASM Research

Service Desk Agent

Exposure to ITSM tools such as ServiceNow for logging and tracking tickets within a structured service desk environment. * Entry-level certifications such as CompTIA A+ or ITIL Foundation indicating ...

Sky Systems, Inc. (SkySys)

IT Desktop Support

Boise, ID · On-site

Experience using ITSM tools (ServiceNow, Jira). * Exposure to AV control systems or room management ... Experience working in enterprise or fast-paced onsite environments. * Entry-level certifications ...

Sky Systems

AV Technician - Washington

Washington, DC

$24.25 - $33.50/hr

Experience using ITSM tools (ServiceNow, Jira). * Exposure to AV control systems or room management ... Experience working in enterprise or fast-paced onsite environments. * Entry-level certifications ...

Sky Systems, Inc.

Be Seen First

Audio Visual Technician

Santa Clara, CA · On-site

$30 - $33/hr

Experience using ITSM tools (ServiceNow, Jira). * Exposure to AV control systems or room management ... Experience working in enterprise or fast-paced onsite environments. * Entry-level certifications ...

Maximus

Junior ICAM System Administrator

VA · On-site +1

The Jr. ICAM System Administrator provides entry-level operational support for Identity, Credential ... ServiceNow or similar ITSM tools for access requests, incidents, and task tracking - Exposure to ...

Sky Systems

AV Technician - Washington

Washington, DC

$24.25 - $33.50/hr

Experience using ITSM tools (ServiceNow, Jira). * Exposure to AV control systems or room management ... Experience working in enterprise or fast-paced onsite environments. * Entry-level certifications ...

Sky Systems, Inc.

Be Seen First

Dispatch AV/IT Technician

Boise, ID · On-site

$30 - $35/hr

Experience using ITSM tools (ServiceNow, Jira). * Exposure to AV control systems or room management ... Experience working in enterprise or fast-paced onsite environments. * Entry-level certifications ...

Sky Systems, Inc.

Be Seen First

IT Support Technician

San Diego, CA · On-site

$35 - $37/hr

Experience using ITSM tools (ServiceNow, Jira). * Exposure to AV control systems or room management ... Experience working in enterprise or fast-paced onsite environments. * Entry-level certifications ...

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Entry Level Itsm Servicenow information

What is an entry level ITSM ServiceNow job?

Entry Level ITSM ServiceNow jobs are positions designed for individuals who are new to the field of IT Service Management (ITSM) and focus on using the ServiceNow platform. These roles typically involve tasks such as incident management, service request handling, system configuration, and basic troubleshooting within the ServiceNow environment. Employees in these roles support IT operations by ensuring smooth workflow processes, maintaining system data, and assisting users with technical issues. Entry level positions often provide on-the-job training and are a stepping stone to more advanced roles in ITSM and ServiceNow administration.

What are the typical responsibilities of an entry level ITSM ServiceNow role?

In an Entry Level ITSM ServiceNow position, you’ll typically handle tasks such as configuring ServiceNow modules, managing incident and request tickets, and assisting with user support and troubleshooting. You may also be involved in creating simple workflows, generating reports, and collaborating with more senior team members to refine IT service processes. This role often serves as a foundation for developing technical and soft skills, offering exposure to ITIL practices and helping you build a strong understanding of IT service management in a real-world environment.

What are the key skills and qualifications needed for an entry level ITSM ServiceNow professional?

To thrive as an Entry Level ITSM ServiceNow professional, you need a basic understanding of IT service management principles, familiarity with ServiceNow, and often a degree in computer science or a related field. Experience with ITSM tools, foundational ServiceNow certifications (such as Certified System Administrator), and knowledge of ticketing systems are typically required. Strong analytical thinking, effective communication, and a willingness to learn make candidates stand out in this role. These skills are crucial for efficiently supporting IT processes, collaborating with teams, and delivering quality solutions using ServiceNow.

What is the difference between Entry Level Itsm Servicenow vs Entry Level ServiceNow Developer?

AspectEntry Level Itsm ServicenowEntry Level ServiceNow Developer
CertificationsITSM Fundamentals, ServiceNow Certified System AdministratorServiceNow Certified Application Developer, ITSM Fundamentals
Work EnvironmentIT support teams, service management departmentsDevelopment teams, customization projects
Employer UsageIT service management, support centersSoftware development firms, consulting companies

Entry Level Itsm Servicenow roles focus on supporting and managing IT service processes using ServiceNow, while Entry Level ServiceNow Developer positions involve customizing and developing applications on the ServiceNow platform. Both roles require similar certifications and often work within IT departments, but the developer role emphasizes coding and platform customization.

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Entry Level Itsm Servicenow jobs near you
Infographic showing various Entry Level Itsm Servicenow job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 1% Part Time, 1% Temporary, and 10% Contract. Highlights an 77% Physical, 8% Hybrid, and 15% Remote job distribution.

Help Desk Specialist with Security Clearance

Zachary Piper Solutions, LLC

Kansas City, MO • On-site

$50K - $55K/yr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Zachary Piper Solutions is seeking an Help Desk Specialist to join a DoD program that is fully-funded through 2028, supporting the Department of the Navy located in Kansas City, MO . The Help Desk Specialist will assist with end-user desktop support for a large enterprise network. This is a great opportunity to gain experience and grow within the Intelligence Community. This will start out as a night shift role, but after a few months the shifts will be open based on the candidates preference. MUST HAVE COMPTIA SECURITY+ CERTIFICATION AND ACTIVE SECRET CLEARANCE Responsibilities for the Help Desk Specialist include: • Assist with IT support for devices/technologies including laptops, desktops, printers, mobile phones, and other network devices • Help resolve connectivity, OS, Microsoft/Office, and Video Teleconference issues • Work directly with employees and officials to troubleshoot and resolve technical issues • Execute operations in support of the Enterprise Service Desk • Meet service goals by opening and closing tickets, executing scripts, and answering calls Required Qualifications for the Help Desk Specialist include: • Must have an Active Secret Clearance • 1+ Years of IT experience • Active IAT II Certification: CompTIA Security+, CCNA Security, CySA+, or equivalent/higher • Experience with troubleshooting, ticketing systems, and support for IT devices Compensation for the Help Desk Specialist include: • Full Standard Benefits: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Sick leave as required by law • Salary: $50,000 - 55,000/year Keywords: entry level, veteran, entry-level , federal, government, clearance, secret, top secret, top-secret, it, information technology, iat, iat II, iat 2, iat two, iat level 2, iat level two, iat level ii, security plus, security +, securityplus, CND, SSCP, CCNA security, GSEC, security+, admin, administration, administrator, system, systems, sys, relocation, relo, help desk, helpdesk, help-desk, desktop, desktops, issues, servicenow, password, service desk, troubleshoot, field service, windows, Microsoft, hardware, network, routing, service-desk, computers, laptop, mobile, printer, printers, devices, device, itsm, bmc remedy, server, servers, problem, requests, service management, tier I, tier ii, tier 2, tier ii, tier 3, tier iii, operating system, enterprise, lan, wan, vpn, wan/lan, lan/wan, technician, help desk technician, troubleshooting, IT support, Geek squad, ticketing systems, Remedy, tickets, ticketing, ticket system, enterprise software, enterprise software desk, technical issues, technical, ESD, customer service, remote desk takeover, end-user, desktop support, USMC, entry, entry level, permanent, direct placement, direct hire, full time, fulltime, full-time, computer science, security+, comptia, sec+, security plus, security +, sec +, security+ce, cissp, casp+, casp +, cysa, cysa+, ccna, ccnp, ccna security, ccnasecurity, gicsp, gsec, cnd, sscp, ccnpsecurity, ccnp security, casp+ce, cisa, gced, gcih, ccsp, us coast guard base, us coast guard, u.s. coast guard base, Kansas city, Missouri, MO, Kansas city mo, kcmo, overland park, overlandpark, overland park mo, overland park Missouri, Gladstone, Gladstone mo, Gladstone Missouri, raytown, raytown mo, raytown Missouri, independence, independence mo, independence Missouri, Lawrence ks, Lawrence Kansas, Lawrence, transitioning vet, transitioning, transitioning veteran #LI-ONSITE #LI-MM1

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