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Entry Level It Support Engineer Jobs (NOW HIRING)

iSoftStone

IT Support Engineer

New York, NY · On-site

$40/hr

Description iSoftStone, Inc. is seeking an IT Support Engineer to join our Team in New York and Washington DC! *THIS IS A PART-TIME (20 HOURS PER WEEK) W2 CONTRACT ROLE* FLUENCY IN MANDARIN IS ...

Gravitate Energy LLC

IT Support Engineer

Dallas, TX · On-site

It's also intentionally designed with a growth path into DevOps and infrastructure. You'll start in IT support, take on infrastructure and automation work as you ramp, and shape the role with us as ...

Walgreens

IT Support Engineer

Pittsburgh, PA · On-site

Job Summary The IT Infrastructure / Technology Engineer I supports, implements, and maintains components of the organization's technology operations, including cloud-based applications ...

Gravitate Energy LLC

IT Support Engineer

Dallas, TX · On-site

It's also intentionally designed with a growth path into DevOps and infrastructure. You'll start in IT support, take on infrastructure and automation work as you ramp, and shape the role with us as ...

Walgreens

IT Support Engineer

Pittsburgh, PA

Job Summary The IT Infrastructure / Technology Engineer I supports, implements, and maintains components of the organization's technology operations, including cloud-based applications ...

Walgreens

IT Support Engineer

Pittsburgh, PA · On-site

$79K - $127K/yr

Job Summary The IT Infrastructure / Technology Engineer I supports, implements, and maintains components of the organization's technology operations, including cloud-based applications ...

Owner

IT Support Engineer

San Francisco, CA · On-site

Why we are looking for you We're looking for an IT Support Engineer to own the end-to-end technology experience across our San Francisco office, executive team, and warehouse operations. You'll be ...

KSB SE and Co KGaA

IT Support Engineer II

Richmond, VA · On-site

Position: IT Support Engineer II Reports To: Senior IT Infrastructure Systems Manager for KSB North American Region Location: Richmond, VA ROLE SUMMARY We're seeking a dynamic Level 2 IT Support ...

IFS

IT Support Engineer

Houston, TX · Hybrid

As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical ...

IFS

IT Support Engineer

Houston, TX · On-site

As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical ...

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Entry Level It Support Engineer information

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How much do entry level it support engineer jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for entry level it support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Entry-level IT support engineer roles typically do not pay $4,000 a week without experience or certifications; such high wages are usually associated with advanced IT positions, sales roles, or specialized freelance work. Most high-paying jobs in IT require relevant skills, certifications, or experience, and earning that level of income often involves seniority or specialized expertise.

What are Entry Level IT Support Engineers?

Entry Level IT Support Engineers are professionals who provide technical assistance and support to users experiencing computer, software, or network issues. They typically troubleshoot problems, install and configure hardware and software, and help maintain IT systems for organizations. These roles are usually suited for individuals at the beginning of their IT careers and often serve as a stepping stone to more advanced positions in information technology. Good communication skills, a basic understanding of IT systems, and a willingness to learn are important for success in this role.

Is helpdesk a good entry-level IT job?

Helpdesk roles are common entry-level IT support positions that involve troubleshooting hardware, software, and network issues for users. They provide foundational experience in customer service, technical problem-solving, and often require knowledge of operating systems and ticketing tools, making them valuable starting points for an IT career.

Is AI replacing tech support?

AI is automating certain routine tasks in tech support, such as troubleshooting common issues and providing basic assistance. However, Entry Level IT Support Engineers are still essential for handling complex problems, customer interactions, and tasks requiring human judgment and communication skills. AI tools can augment support roles but are unlikely to fully replace entry-level support positions in the near future.

What are some common challenges faced by entry level IT Support Engineers, and how can they overcome them?

Entry level IT Support Engineers often encounter challenges such as troubleshooting unfamiliar technical issues, managing high volumes of support tickets, and communicating effectively with non-technical users. To overcome these, it's helpful to develop strong problem-solving skills, seek guidance from experienced team members, and continually expand your technical knowledge through training and hands-on experience. Building good communication skills is also key, as you'll regularly translate technical information for end users and collaborate with colleagues across departments.

How to get into IT support with no experience?

Entry-level IT support engineers can start by gaining foundational knowledge through online courses, certifications like CompTIA A+, and hands-on practice with common tools and operating systems. Building basic troubleshooting skills and volunteering for tech-related tasks can also help demonstrate capability to employers without prior experience.

What is the difference between Entry Level IT Support Engineer vs Help Desk Technician?

AspectEntry Level IT Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (commonly required)
Work EnvironmentOn-site and remote technical support, troubleshooting hardware/software issuesHelp desk, customer support, remote troubleshooting
Employer & Industry UsageIT departments across various industries, tech companies, corporate environmentsCustomer service centers, IT support firms, corporate help desks

Entry Level IT Support Engineers and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. While Help Desk Technicians primarily handle customer inquiries and remote troubleshooting, Entry Level IT Support Engineers may have broader responsibilities including hardware setup, network support, and on-site troubleshooting. Both roles are essential entry points into IT careers, with overlapping skills but different focus areas.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Engineer, and why are they important?

To thrive as an Entry Level IT Support Engineer, you need foundational knowledge of computer hardware, operating systems, networking basics, and often a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong communication skills, patience, and a customer-focused attitude are vital soft skills that help in resolving user issues effectively. These skills and qualities are crucial for quickly diagnosing problems, providing reliable technical support, and ensuring user satisfaction in a fast-paced IT environment.
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Entry Level It Support Engineer jobs near you
Infographic showing various Entry Level It Support Engineer job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 94% Full Time, 2% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.
IT Support Engineer

IT Support Engineer

iSoftStone

New York, NY • On-site

$40/hr

Part-time

Re-posted 24 days ago

Job description

Description
iSoftStone, Inc. is seeking an IT Support Engineer to join our Team
in New York and Washington DC!
*THIS IS A PART-TIME (20 HOURS PER WEEK) W2 CONTRACT ROLE*
FLUENCY IN MANDARIN IS PREFERRED
Responsibilities:
Infrastructure Design Implementation:
• Design, implement, and maintain secure and scalable IT infrastructure.
• Deploy and manage server environments (physical, virtual, cloud-based).
• Evaluate, configure, and install hardware components (e.g., routers, firewalls, storage devices).
Network Management:
• Monitor, maintain, and optimize network performance (LAN/WAN, VPN, firewall, routers, switches).
• Ensure network security protocols are implemented, including firewalls and intrusion detection systems (IDS).
• Troubleshoot network issues and provide solutions promptly.
Server and Cloud Management:
• Manage and maintain servers (Windows, Linux) and cloud platforms (AWS, Azure, Google Cloud).
• Perform patch management, updates, and upgrades to systems and applications.
• Automate tasks through scripting (e.g., PowerShell, Python) and orchestration tools.
Backup, Recovery, and Disaster Recovery:
• Develop and maintain backup strategies, including regular testing of recovery processes.
• Implement disaster recovery plans (DRP) and business continuity solutions.
Monitoring and Performance Management:
• Set up system and network monitoring tools (e.g., Nagios, Zabbix) to ensure uptime and performance.
• Conduct regular performance analysis and capacity planning.
• Generate reports on system performance, availability, and utilization.
Security and Compliance:
• Implement IT security measures in accordance with industry standards (e.g., ISO 27001, NIST).
• Conduct regular vulnerability assessments and security audits.
• Ensure compliance with data privacy and protection regulations (GDPR, HIPAA, etc.).
IT Operations and Support:
• Provide Level 2/3 & On-site support to resolve user issues and escalate complex problems.
• Document systems, procedures, and best practices for operation and troubleshooting.
Collaboration and Vendor Management:
• Work with cross-functional teams to align IT infrastructure with business goals.
• Collaborate with vendors for procurement and support of IT hardware/software.
• Manage relationships with external service providers and cloud vendors.
• Fluency in Mandarin is preferred.
Primary Location Pay Range: $40/hour
iSoftStone is a global IT service and consulting company that creates value and drives success through technology solutions, service excellence, and digital innovation. We specialize in web and application development, software testing and support, data and content management, digital experience, accessibility, and data for machine learning and AI. With 20 delivery centers and more than 90,000 employees worldwide, iSoftStone is proud to serve some of the world's most well-known businesses, including 90+ Fortune Global 500 companies.
Visit us at https://www.isoftstoneinc.com.
iSoftStone is committed to the practice of equal opportunity for all its employees and applicants in employment, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities.

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