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Entry Level It Support Engineer Jobs (NOW HIRING)

OMNIVISION

IT Support Engineer

Santa Clara, CA · On-site

The IT Support Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on ...

Red Cup IT Inc

IT Support Engineer

Los Angeles, CA · On-site +1

We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the ...

EOS

IT Support Engineer

Austin, TX · On-site

Experience in an IT Engineer/Technician role with exposure to AV environments. * Hands-on experience supporting AV control systems (Crestron, Extron, Q-SYS) and audio DSP platforms (Biamp, Shure, etc.

DMF Lighting

Tech Support Engineer (IT)

Carson, CA · On-site

$70K - $95K/yr

Location: onsite in Carson, CA The Tech Support Engineer is the frontline point of contact for end ... Responsibilities Helpdesk & End-User Support ● Serve as first point of contact for all IT support ...

EOS

IT Support Engineer

Austin, TX · On-site

$65K - $75K/yr

Experience in an IT Engineer/Technician role with exposure to AV environments. * Hands-on experience supporting AV control systems (Crestron, Extron, Q-SYS) and audio DSP platforms (Biamp, Shure, etc.

MSS MJH Shared Services

IT Support Engineer

Cranbury, NJ

$55K - $65K/yr

We are seeking an IT Support Engineer who takes pride in delivering an exceptional end-user experience and thrives in a fast-moving, service-oriented environment. You will provide L1 and L2 technical ...

Lease End

IT Support Engineer

Lehi, UT · On-site

And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...

Sybex Support Services

IT Support Engineer

Raleigh, NC · On-site

Overview: We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support Technician, you will be responsible for providing technical support and troubleshooting ...

New

Lease End

IT Support Engineer

Lehi, UT · On-site

And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...

UBEO

IT Support Engineer

Dallas, TX · On-site

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an IT Support Engineer to join our team in Dallas, TX! UBEO is a distributor/servicer of ...

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Entry Level It Support Engineer information

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How much do entry level it support engineer jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for entry level it support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is an entry level IT support engineer?

Entry Level IT Support Engineers are professionals who provide technical assistance and support to users experiencing computer, software, or network issues. They typically troubleshoot problems, install and configure hardware and software, and help maintain IT systems for organizations. These roles are usually suited for individuals at the beginning of their IT careers and often serve as a stepping stone to more advanced positions in information technology. Good communication skills, a basic understanding of IT systems, and a willingness to learn are important for success in this role.

What are the key skills and qualifications needed to thrive as an entry level IT support engineer?

To thrive as an Entry Level IT Support Engineer, you need foundational knowledge of computer hardware, operating systems, networking basics, and often a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong communication skills, patience, and a customer-focused attitude are vital soft skills that help in resolving user issues effectively. These skills and qualities are crucial for quickly diagnosing problems, providing reliable technical support, and ensuring user satisfaction in a fast-paced IT environment.

What are some common challenges faced by entry level IT support engineers, and how can they overcome them?

Entry level IT Support Engineers often encounter challenges such as troubleshooting unfamiliar technical issues, managing high volumes of support tickets, and communicating effectively with non-technical users. To overcome these, it's helpful to develop strong problem-solving skills, seek guidance from experienced team members, and continually expand your technical knowledge through training and hands-on experience. Building good communication skills is also key, as you'll regularly translate technical information for end users and collaborate with colleagues across departments.

What is the difference between Entry Level IT Support Engineer vs Help Desk Technician?

AspectEntry Level IT Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (commonly required)
Work EnvironmentOn-site and remote technical support, troubleshooting hardware/software issuesHelp desk, customer support, remote troubleshooting
Employer & Industry UsageIT departments across various industries, tech companies, corporate environmentsCustomer service centers, IT support firms, corporate help desks

Entry Level IT Support Engineers and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. While Help Desk Technicians primarily handle customer inquiries and remote troubleshooting, Entry Level IT Support Engineers may have broader responsibilities including hardware setup, network support, and on-site troubleshooting. Both roles are essential entry points into IT careers, with overlapping skills but different focus areas.

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Entry Level It Support Engineer jobs near you
Infographic showing various Entry Level It Support Engineer job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

IT Support Engineer

Santa Clara, CA • On-site

OMNIVISION
Software Development • 1 - 5K employees
Learn more about OMNIVISIONexternal

Full-time

Re-posted yesterday

Key responsibilities

  • Respond to requests for technical assistance and diagnose hardware and software issues.

  • Assist with infrastructure and service deployment for new applications, including configuration, validation, and post-deployment support.

  • Follow support procedures, provide troubleshooting guidelines, and log all system and support interactions.

Job description

Overview :  
The IT Support Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on experience with system and server administration and virtualization experiences are required. Area of expertise for this position includes Microsoft technologies, VMware virtualization, Citrix VDI, Linux and storage. Prior experience supporting L1 and L2 requests in IT would be helpful for this position.
 
Job Responsibilities :  
  • Responds to requests for technical assistance.
  • Diagnoses and resolves technical hardware and software issues where applicable.
  • Research questions using available information resources.
  • Acts as an escalation resource for helpdesk support and advises on appropriate solutions.
  • Follows standard support procedures, provides troubleshooting guidelines, and assists with issue analysis and resolution.
  • Logs all system/infrastructure change and support interactions.
  • Assist with infrastructure and service deployment for new applications, including configuration, validation, and post‑deployment support.
  • Creates documents for users, staff, consulting personnel, and developers.
  • Compares, evaluates, and assists in implementation and integration of new technologies into the computing environment.
  • Administers and performs assessment of standard software.
 
Job Requirements : 
  • Approximately 8+ years of experience in IT support, systems administration, or IT engineering, with experience handling increasingly complex technical issues in enterprise environments.
  • Excellent knowledge of Windows Operating systems.
  • Knowledge of Active Directory (AD) & Domain Controller Administration including DNS and GPO management in a multi-site environment.
  • Experience with building and administering Windows servers and accompanying infrastructure, maintaining capacity and performance in enterprise environment.
  • Candidates must possess experience with both Windows and Linux mixed environments.
  • Experience supporting security incident investigations and remediation efforts, and escalating incidents according to established security policies.
  • Ability to multi-task in a dynamic environment with changing priorities.
  • Understanding of NAS\SAN Storage, Replication, load balancing, and LAN\WAN Technologies.
  • Work with vendors and perform upgrade/installation related activities, analysis and troubleshooting issues to provide resolution and execute on any new enhancement as required by business.
  • Experience and knowledge administering workflows and issue schemes in Jira Software and Confluence.
  • Experience with Infrastructure – virtual environment, VDi, Citrix Netscalar, Backup& Restore, disaster recovery and business continuity, is a PLUS.
  • Experience with automation scripting, such as Windows server Powershell, MS Exchange Cmdlets, Windows Server 2016, 2019, and 2022, is a PLUS.
  • Strong customer service skills with the ability to communicate effectively are required.
  • Collaborative IT professional with strong troubleshooting, research, documentation, and multitasking skills, able to work effectively with cross-functional teams and varying technical skill levels in a fast-paced environment.
  • Excellent English communication skills, both written and verbal are required.
  • BS in Computer Science or equivalent preferred
 
Annual base salary for this role in California, US is expected to be between  $110,000 - $135,000. Actual pay will be determined on a number of factors such as relevant skills and experience, and the pay of employees in the similar role.