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Entry Level It Support Engineer Jobs (NOW HIRING)

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

OMNIVISION

IT Support Engineer

Santa Clara, CA

The IT Support Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on ...

OMNIVISION

IT Support Engineer

Santa Clara, CA · On-site

$110K - $135K/yr

The IT Support Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on ...

EOS

IT Support Engineer

Austin, TX · On-site

$65K - $75K/yr

Experience in an IT Engineer/Technician role with exposure to AV environments. * Hands-on experience supporting AV control systems (Crestron, Extron, Q-SYS) and audio DSP platforms (Biamp, Shure, etc.

EOS

IT Support Engineer

Austin, TX · On-site

$65K - $75K/yr

Experience in an IT Engineer/Technician role with exposure to AV environments. * Hands-on experience supporting AV control systems (Crestron, Extron, Q-SYS) and audio DSP platforms (Biamp, Shure, etc.

Tag Solutions

IT Support Engineer

Albany, NY · On-site

$25/hr

Job Summary As an IT Support Engineer, you'll own support tickets from first response to verified resolution for our Albany customer base -- working onsite 40 hours/week. You'll troubleshoot end-user ...

MSS MJH Shared Services

IT Support Engineer

Cranbury, NJ · On-site

$55K - $65K/yr

We are seeking an IT Support Engineer who takes pride in delivering an exceptional end-user experience and thrives in a fast-moving, service-oriented environment. You will provide L1 and L2 technical ...

MJH Life Sciences

IT Support Engineer

Cranbury, NJ · On-site

$55K - $65K/yr

We are seeking an IT Support Engineer who takes pride in delivering an exceptional end-user experience and thrives in a fast-moving, service-oriented environment. You will provide L1 and L2 technical ...

UBEO

IT Support Engineer

Fort Worth, TX · On-site

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an IT Support Engineer to join our team in Fort Worth, TX! UBEO is a distributor/servicer ...

UBEO

IT Support Engineer

Dallas, TX · On-site

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an IT Support Engineer to join our team in Dallas, TX! UBEO is a distributor/servicer of ...

Wireless Logic

IT Support Engineer

Reading, PA

Our IT Support Engineer will be a key member of the internal IT team, responsible for ensuring standards of IT service expectations are met. The role will involve general duties ranging from set-up ...

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Entry Level It Support Engineer information

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How much do entry level it support engineer jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for entry level it support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What jobs pay $2000 a day?

Entry Level IT Support Engineer roles typically do not pay $2000 a day; such high daily rates are usually associated with highly specialized or senior IT positions, freelance consulting, or contract work in fields like cybersecurity, cloud architecture, or IT project management. These roles often require advanced certifications, extensive experience, and working on short-term or high-value projects.

What are Entry Level IT Support Engineers?

Entry Level IT Support Engineers are professionals who provide technical assistance and support to users experiencing computer, software, or network issues. They typically troubleshoot problems, install and configure hardware and software, and help maintain IT systems for organizations. These roles are usually suited for individuals at the beginning of their IT careers and often serve as a stepping stone to more advanced positions in information technology. Good communication skills, a basic understanding of IT systems, and a willingness to learn are important for success in this role.

Is AI replacing tech support?

Entry Level IT Support Engineers focus on troubleshooting and resolving technical issues, and while AI tools can automate routine tasks, they do not fully replace human support. AI can assist support staff by handling simple queries and providing diagnostic suggestions, but complex problems still require human judgment and expertise. Developing skills in AI and automation tools can enhance an IT support career.

What are some common challenges faced by entry level IT Support Engineers, and how can they overcome them?

Entry level IT Support Engineers often encounter challenges such as troubleshooting unfamiliar technical issues, managing high volumes of support tickets, and communicating effectively with non-technical users. To overcome these, it's helpful to develop strong problem-solving skills, seek guidance from experienced team members, and continually expand your technical knowledge through training and hands-on experience. Building good communication skills is also key, as you'll regularly translate technical information for end users and collaborate with colleagues across departments.

How to get into IT support with no experience?

Entry-level IT support engineers can start by gaining foundational knowledge through online courses, tutorials, or certifications like CompTIA A+. Building practical skills by setting up home labs, volunteering for tech support tasks, and learning common tools such as Windows, Linux, and ticketing systems can improve employability. Internships or entry-level positions often do not require prior experience and provide on-the-job training.

What jobs pay $10,000 a month without a degree?

Entry-level IT support engineers typically do not earn $10,000 a month without significant experience or specialized certifications. High-paying tech roles such as software developers, cloud engineers, or cybersecurity specialists often require advanced skills, certifications, or experience, but some freelance or consulting IT support roles with strong expertise and client base can reach that income level. Most jobs paying this amount without a degree involve technical skills, certifications, or entrepreneurial efforts rather than entry-level positions.

What is the difference between Entry Level IT Support Engineer vs Help Desk Technician?

AspectEntry Level IT Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (commonly required)
Work EnvironmentOn-site and remote technical support, troubleshooting hardware/software issuesHelp desk, customer support, remote troubleshooting
Employer & Industry UsageIT departments across various industries, tech companies, corporate environmentsCustomer service centers, IT support firms, corporate help desks

Entry Level IT Support Engineers and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. While Help Desk Technicians primarily handle customer inquiries and remote troubleshooting, Entry Level IT Support Engineers may have broader responsibilities including hardware setup, network support, and on-site troubleshooting. Both roles are essential entry points into IT careers, with overlapping skills but different focus areas.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Engineer, and why are they important?

To thrive as an Entry Level IT Support Engineer, you need foundational knowledge of computer hardware, operating systems, networking basics, and often a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong communication skills, patience, and a customer-focused attitude are vital soft skills that help in resolving user issues effectively. These skills and qualities are crucial for quickly diagnosing problems, providing reliable technical support, and ensuring user satisfaction in a fast-paced IT environment.
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Entry Level It Support Engineer jobs near you
IT Support Engineer

IT Support Engineer

CorDx

Alpharetta, GA • On-site

Full-time

Medical, Retirement, PTO

Posted 13 days ago

Job description

About Us
CorDx, a multi-national biotech organization, focused on pushing the limits of innovation and supply in global health. With over 2000 employees across the world serving millions of users in over 100 countries, CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drug abuse, biomarkers and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare.
The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to troubleshooting, issue tracking, escalation, documentation, customer support and reporting.
Responsibilities
  • 1. Technical Support and Troubleshooting
    Provide daily technical support, resolving hardware, software, and application issues. Track and document support requests, escalating when necessary.
  • 2. Device Management and Maintenance
    Install, configure, and maintain all company IT devices (e.g., computers, printers, mobile devices) to ensure smooth operation and extended lifespan.
  • 3. User Account and Access Management
    Manage employee accounts, including creation, permission assignment, and deactivation, ensuring access control aligns with security policies to protect company data.
  • 4. Software Installation and Update Management
    Oversee the distribution, updating, and compliance of software, ensuring all applications are secure and meet company standards.
  • 5. Network Support and Security Protection
    Monitor network security and stability (e.g., Wi-Fi, VPN), implementing firewalls and intrusion detection to prevent unauthorized access.
  • 6. Email Security and Anti-Phishing Measures
    Set up email security protections against phishing and spam attacks. Educate employees on safe email practices to reduce data breach risks.
  • 7. Data Backup and Recovery
    Conduct regular data backups and enable quick recovery in the event of device failures or data loss to ensure business continuity.
  • 8. Information Security Compliance and Training
    Ensure devices and systems meet security and compliance standards. Provide IT security training to employees to raise awareness of data protection practices.
  • 9. Support IT Projects and Technology Deployment
    Assist in IT project implementation, including system upgrades and new technology rollouts, ensuring projects are completed successfully.
  • 10. Documentation and Reporting
    Document technical support, device status, and security incidents. Regularly analyze and recommend improvements to enhance IT service quality.

Requirements
  • Bachelor's degree in information technology or computer science.
  • Proven work experience as a technical support engineer.
  • Knowledge of web services, API, and IP-based protocols.
  • Industry knowledge and/or experience relating to AI
  • Knowledge of computer hardware and networking systems.
  • Good time management skills.
  • Good interpersonal skills.
  • Ability to troubleshoot complex hardware and software issues.
  • Excellent written and verbal communication skills.

Benefits
  • Medical Insurance
  • Retirement Plan
  • Paid Time-Off
  • Opportunities for professional development and career advancement

Apply