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Entry Level It Support Engineer Jobs (NOW HIRING)

Red Cup IT Inc

IT Support Engineer

Los Angeles, CA · On-site +1

We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the ...

Custom Information Services

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Level 1 IT Support Engineer

Dallas, TX · On-site

$40K - $60K/yr

We are looking for an entry level candidate with at least 6 months experience working a helpdesk ... The successful candidate will work with our enterprise team providing IT support. For the right ...

Labor Solutions, LLC

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IT Support Engineer

Chicago, IL · On-site

$60K - $75K/yr

The Plant IT Hardware Support Engineer is responsible for the deployment, maintenance, and support of hardware and operational technology within a fast-paced fresh food manufacturing environment.

New

MSS MJH Shared Services

IT Support Engineer

Cranbury, NJ · On-site

$55K - $65K/yr

We are seeking an IT Support Engineer who takes pride in delivering an exceptional end-user experience and thrives in a fast-moving, service-oriented environment. You will provide L1 and L2 technical ...

UBEO

IT Support Engineer

Fort Worth, TX · On-site

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an IT Support Engineer to join our team in Fort Worth, TX! UBEO is a distributor/servicer ...

Wireless Logic

IT Support Engineer

Reading, PA

Our IT Support Engineer will be a key member of the internal IT team, responsible for ensuring standards of IT service expectations are met. The role will involve general duties ranging from set-up ...

New

Gravitate Energy LLC

IT Support Engineer

Dallas, TX · On-site

It's also intentionally designed with a growth path into DevOps and infrastructure. You'll start in IT support, take on infrastructure and automation work as you ramp, and shape the role with us as ...

New

RedZone Technologies

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Junior Technician - Entry-Level IT Support

Annapolis, MD · On-site

$40K/yr

Build foundational skills to grow into a mid-level technician or engineer role. Technical Support ... Strong interest in IT, technology, and problem-solving. * Exposure to Microsoft environments ...

TunesMap

IT Support Engineer

Boston, MA · On-site

As an IT Engineer on our Global IT Operations team, you'll be a frontline technician providing hands-on technical support for our employees worldwide. The ideal candidate has a strong foundation in ...

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Entry Level It Support Engineer information

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$16

$39

$68

How much do entry level it support engineer jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for entry level it support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Engineer, and why are they important?

To thrive as an Entry Level IT Support Engineer, you need foundational knowledge of computer hardware, operating systems, networking basics, and often a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong communication skills, patience, and a customer-focused attitude are vital soft skills that help in resolving user issues effectively. These skills and qualities are crucial for quickly diagnosing problems, providing reliable technical support, and ensuring user satisfaction in a fast-paced IT environment.

What are some common challenges faced by entry level IT Support Engineers, and how can they overcome them?

Entry level IT Support Engineers often encounter challenges such as troubleshooting unfamiliar technical issues, managing high volumes of support tickets, and communicating effectively with non-technical users. To overcome these, it's helpful to develop strong problem-solving skills, seek guidance from experienced team members, and continually expand your technical knowledge through training and hands-on experience. Building good communication skills is also key, as you'll regularly translate technical information for end users and collaborate with colleagues across departments.

What are Entry Level IT Support Engineers?

Entry Level IT Support Engineers are professionals who provide technical assistance and support to users experiencing computer, software, or network issues. They typically troubleshoot problems, install and configure hardware and software, and help maintain IT systems for organizations. These roles are usually suited for individuals at the beginning of their IT careers and often serve as a stepping stone to more advanced positions in information technology. Good communication skills, a basic understanding of IT systems, and a willingness to learn are important for success in this role.

What is the difference between Entry Level IT Support Engineer vs Help Desk Technician?

AspectEntry Level IT Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (commonly required)
Work EnvironmentOn-site and remote technical support, troubleshooting hardware/software issuesHelp desk, customer support, remote troubleshooting
Employer & Industry UsageIT departments across various industries, tech companies, corporate environmentsCustomer service centers, IT support firms, corporate help desks

Entry Level IT Support Engineers and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. While Help Desk Technicians primarily handle customer inquiries and remote troubleshooting, Entry Level IT Support Engineers may have broader responsibilities including hardware setup, network support, and on-site troubleshooting. Both roles are essential entry points into IT careers, with overlapping skills but different focus areas.

More about Entry Level It Support Engineer jobs
What cities are hiring for Entry Level It Support Engineer jobs? Cities with the most Entry Level It Support Engineer job openings:
What are the most commonly searched types of It Support Engineer jobs? The most popular types of It Support Engineer jobs are:
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What job categories do people searching Entry Level It Support Engineer jobs look for? The top searched job categories for Entry Level It Support Engineer jobs are:
Entry Level It Support Engineer jobs near you
Infographic showing various Entry Level It Support Engineer job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 93% Full Time, 4% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.
IT Support Engineer II

IT Support Engineer II

The Solutions Team Inc

Flowood, MS • On-site

Full-time

Medical, PTO

Posted 22 days ago

Job description

Job Type
Full-time
Description
Position Overview
The IT Support Engineer II provides advanced Level 1 and Level 2 technical support and serves as an escalation point for IT Support Engineer I. This role focuses on advanced troubleshooting, systems administration, and supporting multiple client environments.
Key Responsibilities & Daily Tasks
  • Troubleshoot advanced issues related to Windows systems, Microsoft 365, networking, and security tools
  • Administer user accounts, permissions, and access controls across client environments
  • Monitor and maintain servers, workstations, and network devices
  • Perform patching, updates, and security hardening tasks
  • Serve as an escalation resource for lower-level engineers
  • Maintain accurate and thorough documentation in service management systems
  • Communicate technical information clearly to clients and internal teams

Requirements
Required Skills & Qualifications
  • 2-4 years of IT support experience
  • Strong understanding of networking fundamentals
  • Hands-on experience with Microsoft 365 and Windows Server
  • Strong troubleshooting and documentation skills

Preferred Qualifications
  • Experience working in a Managed Service Provider environment
  • PowerShell or scripting knowledge
  • macOS and iOS support experience

Benefits & Perks
  • Paid Time Off program in accordance with company policy
  • Company-observed paid holidays
  • Health insurance options available to eligible employees
  • CrewHu employee recognition and rewards program
  • $50 monthly cell phone stipend
  • Company-provided equipment and tools
  • Ongoing training and professional development opportunities

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