ZipRecruiter

Log In

2

Entry Level Intake Specialist Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsEntry Level Intake Specialist Jobs

Entry Level Intake Specialist information

See salary details

$12

$20

$31

How much do entry level intake specialist jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are some common challenges faced by Entry Level Intake Specialists, and how are they typically addressed?

Entry Level Intake Specialists often encounter challenges such as managing high call volumes, accurately gathering client information, and navigating sensitive or emotional conversations. To address these, organizations typically provide comprehensive training, clear intake protocols, and ongoing support from supervisors and experienced team members. Working closely with legal or healthcare professionals also helps intake specialists develop problem-solving skills and resilience, ensuring they can handle complex cases effectively while maintaining empathy and professionalism.

What is the difference between Entry Level Intake Specialist vs Customer Service Representative?

AspectEntry Level Intake SpecialistCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer relevant certificationsHigh school diploma; customer service training often preferred
Work EnvironmentHealthcare, legal, or social services settings, often in officesRetail, call centers, or office environments
Employer & Industry UsageUsed in healthcare, legal, social services industriesCommon across retail, telecom, and service industries
Search & Comparison IntentUnderstanding entry-level roles in intake or client onboardingCustomer interaction and support roles at entry level

The main difference is that Entry Level Intake Specialists focus on gathering client information and onboarding in specialized settings like healthcare or legal fields, while Customer Service Representatives handle general customer inquiries and support across various industries. Both roles require strong communication skills and a high school diploma, but their work environments and industry applications differ.

What does an Entry Level Intake Specialist do?

An Entry Level Intake Specialist is responsible for the initial assessment and gathering of information from clients or patients when they first contact an organization, such as a medical office, legal firm, or social services agency. Their primary duties include collecting personal and case-related details, verifying information, and ensuring all necessary paperwork is completed accurately. They often act as the first point of contact, helping to determine client needs and directing them to the appropriate services or professionals. Strong communication and organizational skills are important in this role.
More about Entry Level Intake Specialist jobs
What cities are hiring for Entry Level Intake Specialist jobs? Cities with the most Entry Level Intake Specialist job openings:
What are the most commonly searched types of Intake Specialist jobs? The most popular types of Intake Specialist jobs are:
What states have the most Entry Level Intake Specialist jobs? States with the most job openings for Entry Level Intake Specialist jobs include:
What job categories do people searching Entry Level Intake Specialist jobs look for? The top searched job categories for Entry Level Intake Specialist jobs are:
Entry Level Intake Specialist jobs near you
Infographic showing various Entry Level Intake Specialist job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,288 per year, or $20.8 per hour.
JOIN OUR TALENT POOL (Mental Health and Substance Use Disorder Services)

JOIN OUR TALENT POOL (Mental Health and Substance Use Disorder Services)

Pathways to Life, Inc

Kitty Hawk, NC • On-site

$15 - $19.50/hr

Full-time

Posted 3 days ago

Job description

We review every application based on the skills and experience needed across our services. If your profile matches a current or upcoming role, we will contact you with a specific opportunity within our organisation.
This is a single application process used across multiple mental health and substance use services. Instead of advertising each role separately, we maintain a talent pool so we can hire quickly when needs arise.
If you are interested, please complete the application form and select the service areas and roles you would like to be considered for.
Service areas we hire for
Please select one or more areas of interest:
ACTT (Assertive Community Treatment Team)
  • Intensive, multidisciplinary community treatment for individuals with severe and persistent mental health needs
  • High-frequency outreach, crisis response, and long-term stabilization support

CST (Community Support Team)
  • Community-based mental health support focused on recovery, independence, and ongoing engagement
  • Structured support for individuals stepping down from higher intensity services or needing preventative intervention

IIH (Intensive In-Home Services)
  • Family-focused, in-home therapeutic support for children, adolescents, and caregivers
  • Support aimed at reducing risk of out-of-home placement and improving family functioning

Personal Care Services
  • Daily living support (ADLs) for individuals with mental health, disability, or substance use recovery needs
  • Assistance with routines, safety, and maintaining independence

Tailored Care Management
  • Care coordination for individuals with complex behavioral health and social needs
  • Connecting clients to clinical services, housing, benefits, and community resources

Administrative Teams
  • Intake, scheduling, documentation, and coordination support
  • Ensuring continuity between clinical teams, clients, and external partners
Roles we commonly hire for
We recruit across all experience levels, from entry-level support roles to licensed clinical positions:
Clinical & Community Support
  • Qualified Mental Health Professional (QMHP)
  • Behavioral Health Technician / Support Worker
  • Peer Support Specialist
  • Case Manager
  • Care Coordinator
  • Licensed Clinical Staff (LCSW, LCMHC, LPC, LMFT where applicable)

ACTT & CST Services
  • ACTT Team Member (multidisciplinary intensive support)
  • CST Specialist / Community Support Worker

IIH Services
  • IIH Specialist / In-Home Support Worker
  • Family Support Technician

Care Management
  • Tailored Care Manager
  • Service Coordinator

Administrative
  • Intake Specialist
  • Scheduling / Operations Coordinator
  • Documentation / Records Support
Education, experience & licensing
We work across a wide range of qualifications depending on role:
  • Entry-level support roles: high school diploma or equivalent, plus relevant lived or work experience
  • Behavioral health support roles: associate degree or equivalent experience in human services, psychology, or related fields
  • Professional roles: bachelor's degree in social work, psychology, counseling, or related field
  • Licensed clinical roles: active state licensure where required (e.g. LCSW, LCMHC, LPC, LMFT)

We also value:
  • Lived experience in recovery (especially for peer support roles)
  • Direct experience in mental health or substance use services
  • Trauma-informed, person-centered approaches

Certifications may include CPR/First Aid, crisis intervention training, or other state-specific behavioral health requirements depending on role.
What we look for
We review applications based on:
  • Experience supporting individuals with mental health and/or substance use needs
  • Ability to work in structured, often high-need community environments
  • Communication and documentation skills appropriate to care coordination and clinical support
  • Collaboration across clinical, family, and administrative teams
  • Commitment to recovery-oriented, person-centered care
How the talent pool works
  1. Submit your application and CV
  2. Select the service areas and roles you are interested in
  3. We review and tag your profile based on experience and qualifications
  4. When a role opens, we search this talent pool first
  5. If there is a match, we contact you with:
    • Role details
    • Service assignment (ACTT, CST, IIH, Personal Care, Care Management, or Admin)
    • Requirements and next steps
Why apply
  • One application across all behavioural health service areas
  • Consideration for multiple roles at different levels of responsibility
  • Continuous review for future openings without reapplying
  • Opportunities across clinical, community, and administrative pathways
Apply
Click "Apply" and submit your CV.
Please select all service areas and roles that match your experience or interest so we can align your application with upcoming opportunities.
Pathways to Life, Inc is an EEO Employer - M/F/Disability/Protected Veteran Status

Apply