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Entry Level Customer Service Manager Jobs (NOW HIRING)

GEM

Entry-Level Customer Service Representative

Richmond, VA · On-site

$15.75 - $21.50/hr

We are a fast-growing organization seeking an Entry-Level Customer Service Representative to join our team. This is an excellent opportunity for individuals who are eager to start a professional ...

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Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong ...

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How much do entry level customer service manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for entry level customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Entry Level Customer Service Managers, and how can they effectively address them?

Entry Level Customer Service Managers often encounter challenges such as balancing team workloads, handling escalated customer issues, and adapting to fast-paced environments. To address these challenges, it is important to develop strong communication skills, actively listen to both customer and team concerns, and implement clear processes for issue resolution. Building rapport with team members and seeking feedback from experienced colleagues can also help new managers navigate their responsibilities more confidently and foster a positive team culture.

What does an Entry Level Customer Service Manager do?

An Entry Level Customer Service Manager oversees a team of customer service representatives, ensuring that customers receive prompt and effective assistance. Their responsibilities often include training new staff, addressing customer concerns, monitoring service quality, and implementing company policies. They play a key role in maintaining customer satisfaction and may also handle escalated issues or feedback. This position is ideal for individuals who are organized, have strong communication skills, and are interested in leadership roles within customer service.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Manager, and why are they important?

To thrive as an Entry Level Customer Service Manager, you need a solid grasp of customer service principles, basic management skills, and typically a bachelor's degree or relevant experience. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is highly valuable. Exceptional communication, problem-solving abilities, and team leadership are crucial soft skills for motivating staff and resolving customer concerns. These skills ensure effective team performance, high customer satisfaction, and smooth daily operations.
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What cities are hiring for Entry Level Customer Service Manager jobs? Cities with the most Entry Level Customer Service Manager job openings:
What are the most commonly searched types of Customer Service Manager jobs? The most popular types of Customer Service Manager jobs are:
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What job categories do people searching Entry Level Customer Service Manager jobs look for? The top searched job categories for Entry Level Customer Service Manager jobs are:
Entry Level Customer Service Manager jobs near you
Infographic showing various Entry Level Customer Service Manager job openings in the United States as of May 2026, with employment types broken down into 31% Full Time, 67% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Entry-Level Customer Service Representative

Entry-Level Customer Service Representative

GEM

Richmond, VA • On-site

$15.75 - $21.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

We are a fast-growing organization seeking an Entry-Level Customer Service Representative to join our team. This is an excellent opportunity for individuals who are eager to start a professional career, develop strong communication skills, and grow within a supportive, fast-paced environment.

No prior experience is required—full training is provided for the right candidates.

Position Overview

As a Customer Service Representative, you will serve as the primary point of contact for customers, providing professional, helpful, and timely support. You will assist with inquiries, resolve concerns, and ensure a positive customer experience while representing the organization with professionalism and care.

Key Responsibilities
  • Respond to customer inquiries via phone, email, or in-person communication
  • Provide accurate information regarding services, products, or program details
  • Resolve customer issues in a professional and timely manner
  • Maintain a positive and helpful customer experience at all times
  • Document interactions and update customer records in internal systems
  • Collaborate with team members to ensure efficient service delivery
  • Follow communication guidelines and maintain company standards
  • Support additional administrative or team-based tasks as needed
Qualifications
  • Strong verbal and written communication skills
  • Positive, professional, and customer-focused attitude
  • Ability to multitask and work in a fast-paced environment
  • Strong problem-solving skills and attention to detail
  • Team-oriented with a willingness to learn and grow
  • Reliable, punctual, and self-motivated
  • No prior experience required—training provided
Why Join Us
  • Paid training and hands-on learning experience
  • Clear opportunities for career advancement and promotion
  • Supportive, team-oriented work environment
  • Skill development in communication, problem-solving, and customer relations
  • Growth-focused culture with long-term career potential