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Entry Level Customer Service Manager Jobs (NOW HIRING)

Customer Service Manager

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Account Manager

Glen Ellyn, IL · On-site

$52K - $58K/yr

We are currently looking to expand our Customer Service Department and add an Account Manager to our team. In the role you will aid customers throughout the ordering process while working to build ...

Belcan

Customer Service Representative

Lafayette, IN

$24/hr

... The Entry level Customer Service Representative will perform many of the same duties as the ... Manager. - 0-3 years. If you are interested in this role, please apply via the apply now link ...

Pharaohs Consulting Inc

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Entry Level CSR - Customer Service and Sales Representative

Seattle, WA · On-site

$800 - $1.2K/wk

Full-Time | Entry-Level CSR - Customer Service & Sales Representative Launch Your Career. Build ... Build leadership skills through structured management training What We're Looking For * Strong ...

Phoenix Consulting

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Entry-Level Customer Service & Sales Associate - Paid Training

Dallas, TX · On-site

$37K - $57K/yr

Entry-Level Customer Service & Sales Associate - Start This Week Dallas, TX (On-Site) $700-$900 ... Many team members advance into leadership role within 6 months and management roles within a year ...

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Entry Level Customer Service Manager information

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How much do entry level customer service manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for entry level customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

Is an entry level customer service manager an entry level job?

An entry level customer service manager position is typically considered an entry-level role, often requiring some customer service experience and basic management skills. However, the specific requirements can vary by company, and some roles may expect prior supervisory experience or relevant certifications. It is generally suitable for candidates starting their management careers in customer service.

What are some common challenges faced by entry level customer service managers, and how can they effectively address them?

Entry Level Customer Service Managers often encounter challenges such as balancing team workloads, handling escalated customer issues, and adapting to fast-paced environments. To address these challenges, it is important to develop strong communication skills, actively listen to both customer and team concerns, and implement clear processes for issue resolution. Building rapport with team members and seeking feedback from experienced colleagues can also help new managers navigate their responsibilities more confidently and foster a positive team culture.

What does an entry level customer service manager do?

An Entry Level Customer Service Manager oversees a team of customer service representatives, ensuring that customers receive prompt and effective assistance. Their responsibilities often include training new staff, addressing customer concerns, monitoring service quality, and implementing company policies. They play a key role in maintaining customer satisfaction and may also handle escalated issues or feedback. This position is ideal for individuals who are organized, have strong communication skills, and are interested in leadership roles within customer service.

What are the key skills and qualifications needed to thrive as an entry level customer service manager?

To thrive as an Entry Level Customer Service Manager, you need a solid grasp of customer service principles, basic management skills, and typically a bachelor's degree or relevant experience. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is highly valuable. Exceptional communication, problem-solving abilities, and team leadership are crucial soft skills for motivating staff and resolving customer concerns. These skills ensure effective team performance, high customer satisfaction, and smooth daily operations.
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Entry Level Customer Service Manager jobs near you
Infographic showing various Entry Level Customer Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Account Manager

Customer Service Manager

Glen Ellyn, IL • On-site

$52K - $58K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Account Manager – Glen Ellyn, IL
Salary: $52,000.00 - $58,000.00 per year
For over 30 years, we have been a trusted leader in the watersports industry, specializing in high-quality, precision-engineered parts for jet skis, boats, and other watercraft. From the beginner thrill-seeker to the seasoned pro, we’ve been helping enthusiasts ride the waves and navigate the waters with confidence.
We are currently looking to expand our Customer Service Department and add an Account Manager to our team. In the role you will aid customers throughout the ordering process while working to build and maintain customer relationships.
Key Responsibilities:

  • Establish and maintain strong, long-term relationships with existing customers.
  • Serve as the primary point of contact for customer inquiries, concerns, and requests, ensuring a high level of customer satisfaction.
  • Collaborate closely with customers to understand their needs, provide product recommendations, and offer tailored solutions.
  • Manage the order process from start to finish, ensuring accurate and timely entry of customer orders into our system.
  • Coordinate with the production and logistics teams to ensure on-time delivery and product availability.
  • Address any discrepancies, order changes, or issues promptly and effectively, ensuring a smooth order experience for customers.
  • Monitor and track orders to provide customers with regular updates on order status and delivery timelines.
  • Stay up-to-date on product developments, industry trends, and new technologies to provide the most relevant and current information to customers.


Qualifications:

  • 1+ year of customer service, account management, or inside sales experience, ideally dealing with a technical product
  • Bachelor’s degree preferred but not required
  • Microsoft office experience
  • Technical/Mechanical aptitude
  • Ability to build and maintain customer relationships