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Entry Level Customer Service Manager Jobs in Utah

Wendy's

Customer Service Manager

Hurricane, UT · On-site

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Wendy's

Customer Service Manager

Cedar City, UT · On-site

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Wendy's

Customer Service Manager

Lake Point, UT · On-site

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Wendy's

Customer Service Manager

Draper, UT · On-site

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Wendy's

Customer Service Manager

Beaver, UT · On-site

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Wendy's

Customer Service Manager

Draper, UT · On-site

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Wendy's

Customer Service Manager

Hurricane, UT · On-site

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Wendy's

Customer Service Manager

Cedar City, UT · On-site

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Wendy's

Customer Service Manager

Eagle Mountain, UT · On-site

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Wendy's

Customer Service Manager

Bluffdale, UT · On-site

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Wendy's

Customer Service Manager

Beaver, UT · On-site

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Wendy's

Customer Service Manager

Eagle Mountain, UT · On-site

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Wendy's

Customer Service Manager

Bluffdale, UT · On-site

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Goodwill

$18/hr

Ensures Team Members deliver excellent customer service to donors and customers. * Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.

harmons

Customer Service Manager

Saint George, UT · On-site

$18.90 - $20.40/hr

Communicates openly and frequently with the Lead Customer Service Manager and Store Director * Assists as needed to ensure the success of the store as a whole MARGINIAL DUTIES & RESPONSIBILITIES:

eTeam

Customer Service I

Salt Lake City, UT · On-site

$15.50 - $21/hr

As an entry-level Customer Service Representative I, you will make critical contributions by ... Generate and transmit order confirmations and manage customer expectations with regards to delivery ...

First Tek

Customer Service I

Salt Lake City, UT · On-site

$15.50 - $21/hr

As an entry-level Customer Service Representative I, you will make critical contributions by ... Generate and transmit order confirmations and manage customer expectations with regards to delivery ...

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Entry Level Customer Service Manager information

What does an entry level customer service manager do?

An Entry Level Customer Service Manager oversees a team of customer service representatives, ensuring that customers receive prompt and effective assistance. Their responsibilities often include training new staff, addressing customer concerns, monitoring service quality, and implementing company policies. They play a key role in maintaining customer satisfaction and may also handle escalated issues or feedback. This position is ideal for individuals who are organized, have strong communication skills, and are interested in leadership roles within customer service.

What are the key skills and qualifications needed to thrive as an entry level customer service manager?

To thrive as an Entry Level Customer Service Manager, you need a solid grasp of customer service principles, basic management skills, and typically a bachelor's degree or relevant experience. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is highly valuable. Exceptional communication, problem-solving abilities, and team leadership are crucial soft skills for motivating staff and resolving customer concerns. These skills ensure effective team performance, high customer satisfaction, and smooth daily operations.

What are some common challenges faced by entry level customer service managers, and how can they effectively address them?

Entry Level Customer Service Managers often encounter challenges such as balancing team workloads, handling escalated customer issues, and adapting to fast-paced environments. To address these challenges, it is important to develop strong communication skills, actively listen to both customer and team concerns, and implement clear processes for issue resolution. Building rapport with team members and seeking feedback from experienced colleagues can also help new managers navigate their responsibilities more confidently and foster a positive team culture.

What are popular job titles related to Entry Level Customer Service Manager jobs in Utah?

For Entry Level Customer Service Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service Manager jobs in Utah look for?

The top searched job categories for Entry Level Customer Service Manager jobs in Utah are:

Entry Level Customer Service Manager jobs near you
Infographic showing various Entry Level Customer Service Manager job openings in Utah as of August 2026, with employment types broken down into 4% As Needed, 83% Full Time, 9% Part Time, and 4% Temporary. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution.

Customer Service I

Salt Lake City, UT • On-site

Spectraforce Technologies
Recruiting and Staffing Services • 1 - 5K employees
Learn more about Spectraforce Technologiesexternal

$15.50 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Role Name: Customer Service Representative I
Location: Salt Lake City, UT
Work Environment: Onsite
Schedule: Monday-Friday, 7:30 AM - 4:00 PM Utah Time
Contract Length: 6 month assignment with possible extension
Job Summary:
Medical Devices Group designs, manufactures, and distributes industry-leading enteral feeding and infusion pumps. These advanced infusion systems improve medication/patient safety, optimize application performance, reduce medical expenses and SAVE LIVES.
The Medical Devices team in Salt Lake City, UT is looking for an entry-level Customer Service professional to join their dynamic team. You will report directly to the Customer Service Supervisor and enjoy a very collaborative and flexible working environment.
As an entry-level Customer Service Representative I, you will make critical contributions by holding responsibility for assisting customers by email with questions, service requests, order placement, accounting needs, and product support.
Day to Day:
  • Assisting customers by email with questions, service requests, order placement, accounting needs, and product support.
  • Process customer orders and requests for product repair into an ERP/order entry system.
  • Generate and transmit order confirmations and manage customer expectations with regards to delivery timelines.
  • Support and initiate pricing dispute process.
  • Process product replacement orders, provide shipping labels and coordinate the return/replacement of items in a timely manner.
  • Support, address, research and escalate (as needed) customer issues; respond to all inquiries/requests, report urgent complaints, investigate disputes, and provide warranty info.
  • Provide additional support to customer service and sales colleagues as needed, assisting with projects, reporting and any customer-related issues as needed.

Required Education: High School Diploma or equivalency (GED) required.
Required Experience Related experience and/or training in customer service, call center, or similar role preferred.
Required Skills: Basic computer/technical skills with demonstrated competencies with Microsoft Office applications.
Ability to work independently or as part of a team.
Benefits:
  • Financial Rewards: great compensation package, annual profit sharing, matching 401k and the ability to participate in Employee Stock Purchase Plan, Flexible Spending and Health Savings Accounts.
  • Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance.
  • Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages.
  • Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs.
  • Collaborative and Welcoming Workplace: Inclusive culture rooted in values, enhanced by Employee Resource Groups, and team-building activities.
  • Additional site-specific benefits may be offered.

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