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Entry Level Customer Service Manager Jobs in Utah

Hire Talent

Customer Service I

Salt Lake City, UT · On-site

$15.50 - $21/hr

As an entry-level Customer Service Representative I, you will make critical contributions by ... Generating and transmitting order confirmations and managing customer expectations with regards to ...

Cenergy Corporation

Customer Service I

Salt Lake City, UT · On-site

$15.50 - $21/hr

As an entry-level Customer Service Representative I, you will make critical contributions by ... Generate and transmit order confirmations and manage customer expectations with regards to delivery ...

eTeam

Customer Service I

Taylorsville, UT · On-site

$15 - $20.50/hr

As an entry-level Customer Service Representative I, you will make critical contributions by ... Generate and transmit order confirmations and manage customer expectations with regards to delivery ...

Mindlance

Customer Service I

Salt Lake City, UT · On-site

$15.50 - $21/hr

As an entry-level Customer Service Representative I, you will make critical contributions by ... Generate and transmit order confirmations and manage customer expectations with regards to delivery ...

Mindlance

Customer Service I

Taylorsville, UT · On-site

$15 - $20.50/hr

As an entry-level Customer Service Representative I, you will make critical contributions by ... Generate and transmit order confirmations and manage customer expectations with regards to delivery ...

Evo Marketing

Customer Support Representative

Provo, UT · On-site

$15.25 - $20.50/hr

Customer Support Representative (Entry-Level) Company: Evo Marketing Industry: Residential Pest ... Schedule and confirm service appointments * Update customer information accurately in internal ...

Evo marketing

Customer Support Representative

Provo, UT · On-site

$14 - $17/hr

Customer Support Representative (Entry-Level) Company: Evo Marketing Industry: Residential Pest ... Schedule and confirm service appointments * Update customer information accurately in internal ...

Zobility

Customer Service Representative I

Taylorsville, UT · On-site

$15 - $20.50/hr

Responsibilities: * s an entry-level Customer Service Representative I, you will make critical ... Generate and transmit order confirmations and manage customer expectations with regards to delivery ...

Salomon

Customer Service Manager - eCommerce

Ogden, UT · Hybrid

Customer Service Manager - eCommerce REPORTS TO: Director, Customer Service BUSINESS AREA: Customer Service LOCATION: Ogden, Utah OVERVIEW We are seeking an eCommerce Customer Service Manager to lead ...

BC Forward

Customer Service I

Murray, UT · On-site

$19/hr

BCforward is seeking an entry-level Customer Service I professional to support Moog Medical Devices ... Generate and send order confirmations and manage delivery timeline expectations. Support and ...

Jerry Seiner

Service Manager

Salt Lake City, UT · On-site

$120K/yr

Create and maintain a customer-first service culture that consistently delivers exceptional experiences that result in industry leading CSI Scores and customer retention * Manage daily service ...

Heritage CDJR of Logan

Service Manager

Logan, UT · On-site

Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership ... Resolve customer concerns with professionalism and urgency. * Maintain compliance with all ...

Heritage CDJR of Logan

Service Manager

Logan, UT · On-site

Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership ... Resolve customer concerns with professionalism and urgency. * Maintain compliance with all ...

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All JobsCustomer Service JobsEntry Level Customer Service Manager JobsEntry Level Customer Service Manager Jobs in Utah

Entry Level Customer Service Manager information

Is an entry level customer service manager an entry level job?

An entry level customer service manager position is typically considered an entry-level role, often requiring some customer service experience and basic management skills. However, the specific requirements can vary by company, and some roles may expect prior supervisory experience or relevant certifications. It is generally suitable for candidates starting their management careers in customer service.

What are some common challenges faced by entry level customer service managers, and how can they effectively address them?

Entry Level Customer Service Managers often encounter challenges such as balancing team workloads, handling escalated customer issues, and adapting to fast-paced environments. To address these challenges, it is important to develop strong communication skills, actively listen to both customer and team concerns, and implement clear processes for issue resolution. Building rapport with team members and seeking feedback from experienced colleagues can also help new managers navigate their responsibilities more confidently and foster a positive team culture.

What does an entry level customer service manager do?

An Entry Level Customer Service Manager oversees a team of customer service representatives, ensuring that customers receive prompt and effective assistance. Their responsibilities often include training new staff, addressing customer concerns, monitoring service quality, and implementing company policies. They play a key role in maintaining customer satisfaction and may also handle escalated issues or feedback. This position is ideal for individuals who are organized, have strong communication skills, and are interested in leadership roles within customer service.

What are the key skills and qualifications needed to thrive as an entry level customer service manager?

To thrive as an Entry Level Customer Service Manager, you need a solid grasp of customer service principles, basic management skills, and typically a bachelor's degree or relevant experience. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is highly valuable. Exceptional communication, problem-solving abilities, and team leadership are crucial soft skills for motivating staff and resolving customer concerns. These skills ensure effective team performance, high customer satisfaction, and smooth daily operations.
What are popular job titles related to Entry Level Customer Service Manager jobs in Utah? For Entry Level Customer Service Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service Manager jobs in Utah look for? The top searched job categories for Entry Level Customer Service Manager jobs in Utah are:
Entry Level Customer Service Manager jobs near you
Infographic showing various Entry Level Customer Service Manager job openings in Utah as of August 2026, with employment types broken down into 4% As Needed, 83% Full Time, 9% Part Time, and 4% Temporary. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution.

Customer Service I

Hire Talent

Salt Lake City, UT • On-site

$15.50 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Customer Service Representative I

The schedule is Monday-Friday, 7:30AM – 4:00PM Utah time. This is a 6 month assignment with the potential to be extended longer. All training is in person until we feel the candidate is fully trained and fully onboarded. Training requires mandatory attendance. Interruptions or issues with attendance will be addressed harshly. This is not a guarantee to graduate to a remote role. We anticipate a minimum of 6 months fully on site.

Medical Devices Group designs, manufactures, and distributes industry-leading enteral feeding and infusion pumps. These advanced infusion systems improve medication/patient safety, optimize application performance, reduce medical expenses and SAVE LIVES. Our Medical Devices team in Salt Lake City, UT is looking for an entry-level Customer Service professional to join their dynamic team. You will report directly to the Customer Service Supervisor and enjoy a very collaborative and flexible working environment.

As an entry-level Customer Service Representative I, you will make critical contributions by holding responsibility for:

  • Assisting customers by email with questions, service requests, order placement, accounting needs, and product support.
  • Processing customer orders and requests for product repair into an ERP/order entry system.
  • Generating and transmitting order confirmations and managing customer expectations with regards to delivery timelines.
  • Supporting and initiating pricing dispute process.
  • Processing product replacement orders, providing shipping labels and coordinating the return/replacement of items in a timely manner.
  • Supporting, addressing, researching and escalating (as needed) customer issues; responding to all inquiries/requests, reporting urgent complaints, investigating disputes, and providing warranty info.
  • Providing additional support to customer service and sales colleagues as needed, assisting with projects, reporting and any customer-related issues as needed.

To be considered for this Customer Service I role, here's what you'll need to bring with you:

  • High School Diploma or equivalency (GED) required.
  • Related experience and/or training in customer service, call center, or similar role preferred.
  • Basic computer/technical skills with demonstrated competencies with Microsoft Office applications.
  • Ability to work independently or as part of a team.

How we care for you:

  • Financial Rewards: great compensation package, annual profit sharing, matching 401k and the ability to participate in Employee Stock Purchase Plan, Flexible Spending and Health Savings Accounts
  • Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance
  • Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages
  • Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs
  • Collaborative and Winning Workplace: Inclusive culture rooted in our values, enhanced by Employee Resource Groups, and team-building activities.
  • Additional site-specific benefits may be offered

This role prefers a customer service professional with a demonstrated ability to provide meaningful support in a compassionate manner with both external and internal customers. You will work independently but also as part of a cross functional team that plays a very vital role in our organization. If you feel as though you have the skills/background required to thrive in this role, please apply today for immediate consideration.

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