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Entry Level Customer Service Manager Jobs in Utah

Customer Service Manager - eCommerce REPORTS TO: Director, Customer Service BUSINESS AREA: Customer Service LOCATION: Ogden, Utah OVERVIEW We are seeking an eCommerce Customer Service Manager to lead ...

BCforward is seeking an entry-level Customer Service I professional to support Moog Medical Devices ... Generate and send order confirmations and manage delivery timeline expectations. Support and ...

The Service Leadership Role is responsible for managing the service team, ensuring excellent customer service, overseeing service operations, resolving guest complaints, and maintaining service ...

The Service Leadership Role is responsible for managing the service team, ensuring excellent customer service, overseeing service operations, resolving guest complaints, and maintaining service ...

The Service Leadership Role is responsible for managing the service team, ensuring excellent customer service, overseeing service operations, resolving guest complaints, and maintaining service ...

The Service Leadership Role is responsible for managing the service team, ensuring excellent customer service, overseeing service operations, resolving guest complaints, and maintaining service ...

Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership ... Resolve customer concerns with professionalism and urgency. * Maintain compliance with all ...

Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership ... Resolve customer concerns with professionalism and urgency. * Maintain compliance with all ...

Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership ... Resolve customer concerns with professionalism and urgency. * Maintain compliance with all ...

Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership ... Resolve customer concerns with professionalism and urgency. * Maintain compliance with all ...

As a Service Manager, you will be responsible for the guest-focused and efficient operation of the ... Working to consistently improve CSI and overall customer satisfaction * Managing work in process to ...

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Entry Level Customer Service Manager information

What are some common challenges faced by Entry Level Customer Service Managers, and how can they effectively address them?

Entry Level Customer Service Managers often encounter challenges such as balancing team workloads, handling escalated customer issues, and adapting to fast-paced environments. To address these challenges, it is important to develop strong communication skills, actively listen to both customer and team concerns, and implement clear processes for issue resolution. Building rapport with team members and seeking feedback from experienced colleagues can also help new managers navigate their responsibilities more confidently and foster a positive team culture.

What does an Entry Level Customer Service Manager do?

An Entry Level Customer Service Manager oversees a team of customer service representatives, ensuring that customers receive prompt and effective assistance. Their responsibilities often include training new staff, addressing customer concerns, monitoring service quality, and implementing company policies. They play a key role in maintaining customer satisfaction and may also handle escalated issues or feedback. This position is ideal for individuals who are organized, have strong communication skills, and are interested in leadership roles within customer service.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Manager, and why are they important?

To thrive as an Entry Level Customer Service Manager, you need a solid grasp of customer service principles, basic management skills, and typically a bachelor's degree or relevant experience. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is highly valuable. Exceptional communication, problem-solving abilities, and team leadership are crucial soft skills for motivating staff and resolving customer concerns. These skills ensure effective team performance, high customer satisfaction, and smooth daily operations.
What are popular job titles related to Entry Level Customer Service Manager jobs in Utah? For Entry Level Customer Service Manager jobs in Utah, the most frequently searched job titles are:
Infographic showing various Entry Level Customer Service Manager job openings in Utah as of July 2026, with employment types broken down into 4% As Needed, 83% Full Time, 9% Part Time, and 4% Temporary. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution.
Customer Service Representative

Customer Service Representative

Russell Tobin

South Jordan, UT • On-site

$21 - $23/hr

Other

Re-posted 16 days ago


Job description

Entry Level Customer Support Representative


Location: South Jordan, UT

Duration: 12-month contract

Pay: $21–$23/hour

Role: Call Center Customer Support Representative – Hybrid

What You’ll Do:

  • Handle inbound calls and assist customers with account-related inquiries
  • Provide accurate, efficient, and professional responses to customer questions
  • Troubleshoot and resolve client concerns while ensuring a positive experience
  • Maintain detailed records of customer interactions and transactions

Ideal Candidate:

  • Recent graduate with a Bachelor’s in Business (Finance, Accounting, Economics, or related field) preferred
  • 6 months–2 years of relevant experience (internships count!) in banking, financial services, or customer support
  • Strong communication, problem-solving, and organizational skills
  • Preference for candidates with a college degree or previous call center experience

Why Join Us:

  • Hybrid schedule: Balance in-office collaboration with remote flexibility
  • Gain valuable experience with a leading financial institution
  • Supportive, growth-focused environment
  • Potential to convert to a permanent role after the contract period

If you’re interested, I’d love to schedule a quick chat to discuss the position and your experience.


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About Russell Tobin

Sourced by ZipRecruiter

Russell Tobin is a leading minority-owned professional recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2010