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How much do entry level customer service manager jobs pay per year?

As of Jun 5, 2026, the average yearly pay for entry level customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Manager, and why are they important?

To thrive as an Entry Level Customer Service Manager, you need a solid grasp of customer service principles, basic management skills, and typically a bachelor's degree or relevant experience. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is highly valuable. Exceptional communication, problem-solving abilities, and team leadership are crucial soft skills for motivating staff and resolving customer concerns. These skills ensure effective team performance, high customer satisfaction, and smooth daily operations.

What are some common challenges faced by Entry Level Customer Service Managers, and how can they effectively address them?

Entry Level Customer Service Managers often encounter challenges such as balancing team workloads, handling escalated customer issues, and adapting to fast-paced environments. To address these challenges, it is important to develop strong communication skills, actively listen to both customer and team concerns, and implement clear processes for issue resolution. Building rapport with team members and seeking feedback from experienced colleagues can also help new managers navigate their responsibilities more confidently and foster a positive team culture.

What does an Entry Level Customer Service Manager do?

An Entry Level Customer Service Manager oversees a team of customer service representatives, ensuring that customers receive prompt and effective assistance. Their responsibilities often include training new staff, addressing customer concerns, monitoring service quality, and implementing company policies. They play a key role in maintaining customer satisfaction and may also handle escalated issues or feedback. This position is ideal for individuals who are organized, have strong communication skills, and are interested in leadership roles within customer service.
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Entry Level Customer Service Manager jobs near you
Infographic showing various Entry Level Customer Service Manager job openings in the United States as of May 2026, with employment types broken down into 31% Full Time, 67% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Entry Level Customer Service Team Member

Stoic Management Group

Harrisburg, PA • On-site

$15.75 - $21.50/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Entry Level Customer Service Team Member

At Stoic Management Group, we are seeking a motivated individual to join our team as an Entry Level Customer Service Team Member. In this role, you will be responsible for assisting customers with inquiries, resolving issues, and ensuring a positive experience. You will handle a variety of customer interactions from answering questions to processing orders, providing product information and troubleshooting concerns. As an Entry Level Customer Service Team Member, you will receive comprehensive training and ongoing support to develop your skills in customer service, sales, communication, and problem-solving.

At Stoic Management Group, we take pride in creating a friendly and supportive work environment where everyone can work together and feel included. As an Entry Level Customer Service Team Member, we are committed to providing outstanding service to our customers while promoting growth and development for our employees. Joining our team means becoming part of a company that values teamwork, customer satisfaction, and sales success.

Entry Level Customer Service Team Member Responsibilities:

  • Assist customers with inquiries, providing clear and helpful information about products, services, and sales opportunities.
  • Provide professional, knowledgeable, courteous customer service and maintain friendly, helpful demeanor.
  • Attend daily meetings with fellow Entry Level Customer Service Team Members to collaborate on goals and maintain high levels of customer satisfaction while aligning with sales targets.
  • Resolve customer complaints promptly and in a manner that will retain and promote customer loyalty.
  • Attend daily team campaign meetings to set goals, collaborating with the sales team.
  • Directly market and sell products and services to qualified customers in a face-to-face environment.

Entry Level Customer Service Team Member Qualifications:

  • High School Diploma or GED
  • Strong communication skills, both written and verbal, with the ability to clearly explain products and services and effectively drive sales.
  • A positive, team-oriented attitude with a willingness to help others.
  • Strong problem solving abilities, ensuring customer issues are addressed accurately and efficiently, while contributing to overall sales goals.
  • Our Entry level Customer Service Team Member must be available to work flexible hours, including evenings, weekends, and holidays, depending on the needs of the client.

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