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Customer Service Manager Director Jobs (NOW HIRING)

Hobby Lobby Careers

Customer Service Manager

Easton, PA · On-site

$15.75 - $16.75/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

eSupplements LLC

Customer Service Manager

Vineyard, UT · On-site

$50K - $55K/yr

You will serve as a key partner to the CS Director, providing data-driven insights on team ... Manage day-to-day planning, operations, and problem-solving for the Customer Service team. Partner ...

Addison Group

Customer Service Manager

Irving, TX · On-site

$85K - $100K/yr

Customer Service Manager Location (City, State): Dallas, TX Work Schedule: M - F, 10:30 am - 7 pm ... Direct Hire Compensation: $85,000 - $100,000 Industry: Professional Services Benefits: This ...

Vestis

Customer Service Manager

Tucson, AZ · On-site

Job Overview The Customer Service Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for Territory service safety and results ...

Hy-Vee, Inc.

Customer Service Manager

Maplewood, MN · On-site

$18 - $22.50/hr

District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations ... Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience ...

Composites One

Customer Service Manager

Fort Worth, TX · On-site

As a Customer Service Manager (CSM), you will be responsible for managing and coordinating the ... provide direct feedback, and outline recommendations for improvement. * Assist the Manager, DC ...

Addison Group

Customer Service Manager

Irving, TX · On-site

$85K - $100K/yr

Customer Service Manager Location (City, State): Dallas, TX Work Schedule: M - F, 10:30 am - 7 pm ... Direct Hire Compensation: $85,000 - $100,000 Industry: Professional Services Benefits: This ...

TransCore

Customer Service Manager

Auburn, MA

$90K/yr

Support MassDOT's Director of Statewide tolling for key high-level requests from operations ... Program Manager when issues arise that impact metrics * Serving as customer service role model ...

The Clark Team

Customer Service Manager

Corona, CA · On-site +1

$89K - $165K/yr

Description The Clark Team is seeking an Associate Customer Service Manager to join our team in the Commercial Real Estate industry. As a full-time employee, you will have the opportunity to work ...

Robert Half

Customer Service Manager

Los Angeles, CA · On-site

$27 - $31/hr

Direct daily workflow related to order intake, processing, and customer account administration to ... leadership experience managing customer service teams and developing staff performance.

Aalberts Ht

Customer Service Manager

Manchester, CT · On-site

Description The Customer Service Manager ensures customer satisfaction by serving as the primary ... Perform similar or related work as required, directed, or as the situation dictates, and shall ...

Hobby Lobby

Customer Service Manager

Englishtown, NJ · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Vallen

Customer Service Manager

Houston, TX · On-site

The Customer Service Manager leads the team supporting the full Customer Service function for Encon ... and directing work and coaching. * Develop associate skills, product knowledge, technical ...

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Customer Service Manager Director information

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$24.5K

$58K

$101K

How much do customer service manager director jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer service manager director in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager Director vs Customer Service Supervisor?

AspectCustomer Service Manager DirectorCustomer Service Supervisor
CredentialsBachelor's degree, leadership experienceHigh school diploma or equivalent, supervisory experience
Work EnvironmentStrategic planning, department oversightTeam management, daily customer interactions
Employer & Industry UsageLarge organizations, corporate settingsRetail, call centers, small to medium businesses
Search & Comparison IntentHigh-level management roles, strategic responsibilitiesOperational roles, team leadership

The Customer Service Manager Director focuses on strategic leadership, overseeing multiple teams and setting long-term goals. In contrast, the Customer Service Supervisor handles daily team operations and direct customer interactions. Both roles require customer service experience, but the Director position involves higher-level planning and decision-making.

What cities are hiring for Customer Service Manager Director jobs? Cities with the most Customer Service Manager Director job openings:
What are the most commonly searched types of Customer Service Manager jobs? The most popular types of Customer Service Manager jobs are:
What states have the most Customer Service Manager Director jobs? States with the most job openings for Customer Service Manager Director jobs include:
Customer Service Manager Director jobs near you
Infographic showing various Customer Service Manager Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Manager

EMP Management

Los Angeles, CA • On-site

Full-time

Re-posted 7 days ago

Job description

Company Description

Our clients include some of the biggest names in Hip Hop and R&B, social media influencers, up and coming models and some of America's hottest new actors. We specialise in offering bespoke management, built on years of international experience in the industry.

Job Description

We are looking to hire a Customer Service Manager. The Customer Service Manager position is central to the performance of the branch. You'll manage the internal sales team to maximize profitability for the branch, building successful working relationships with customers, colleagues, and suppliers alike to ensure we consistently deliver excellent customer service. 

Responsibilities

  • Organize and maintain accurate records; document all customer discussions and interactions. 

  • Ensure all customer orders are fulfilled in a timely fashion, supporting stock-take activities to assist where necessary.

  • Develop new and lapsed customer accounts, building strong, effective relationships for the business.

  • Manage the sales team to deliver an excellent customer experience, working towards key Branch profit and sales targets.

  • Support the customer service team to ensure orders are being entered and invoiced correctly and promptly.

  • Ensure the necessary resources are available for quality customer service delivery. 

  • Generate customer interest; receive customers in branch, answer telephone inquiries, and visit customer sites to cultivate an interest in the product range.

Qualifications

  • Bachelor's degree with the business-related focus required.

  • Customer service experience (1+ years)

  • Personnel management experience (1+ years)

  • Ability to adapt to a rapidly shifting environment and a "can-do" attitude to solve any issues customers may present.

  • Effective communication: both written and oral.

  • Ownership of issues until successfully resolved.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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