Macon, GA · On-site
SERVICE MANAGER / DIRECTOR Premier Top-Tier High Volume Automotive Dealership in NE Atlanta Metro ... This is a search for a top performer who can drive operational excellence, customer satisfaction ...
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Macon, GA · On-site
SERVICE MANAGER / DIRECTOR Premier Top-Tier High Volume Automotive Dealership in NE Atlanta Metro ... This is a search for a top performer who can drive operational excellence, customer satisfaction ...
Tampa, FL · Remote
This position reports to the Director of Operations. This is a remote opportunity open to candidates in US Eastern or Central time zones. Customer Service Manager Duties and Responsibilities Client ...
Tampa, FL · Remote
This position reports to the Director of Operations. This is a remote opportunity open to candidates in US Eastern or Central time zones. Customer Service Manager Duties and Responsibilities Client ...
Visalia, CA · On-site
Director of Customer Service Department: Customer Service Summary of Job The Visalia Customer Service Manager will plan, co-ordinate and lead the activities of the customer service team to retain and ...
Visalia, CA · On-site
Director of Customer Service Department: Customer Service Summary of Job The Visalia Customer Service Manager will plan, co-ordinate and lead the activities of the customer service team to retain and ...
Richmond, VA · On-site
$110K - $130K/yr
The position combines strategic leadership, operational excellence, cross-functional collaboration, and direct management of customer service managers and representatives. The Customer Service ...
Richmond, VA · On-site
$110K - $130K/yr
The position combines strategic leadership, operational excellence, cross-functional collaboration, and direct management of customer service managers and representatives. The Customer Service ...
The Customer Service Manager (CSM) is responsible for managing quality care, customer service ... Supervise and provide guidance to the Caregivers who provide direct care to the clients served
The Customer Service Manager (CSM) is responsible for managing quality care, customer service ... Supervise and provide guidance to the Caregivers who provide direct care to the clients served
Cordele, GA · On-site
$18.15/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service ... Supervise and provide guidance to the Caregivers who provide direct care to the clients served
Cordele, GA · On-site
$18.15/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service ... Supervise and provide guidance to the Caregivers who provide direct care to the clients served
$74K - $85K/yr
... direct employees as necessary to provide excellent customer service. We seek ambitious leaders with a detail-oriented, Customer service-focused, results-driven work ethic to help us provide our ...
$74K - $85K/yr
... direct employees as necessary to provide excellent customer service. We seek ambitious leaders with a detail-oriented, Customer service-focused, results-driven work ethic to help us provide our ...
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Montague, MI · On-site
$80K - $100K/yr
POSITION SUMMARY Manage and oversee the day-to-day functioning of customer service unit(s) within ... Plan, prioritize, and direct the work of Customer Service staff to ensure appropriate coverage ...
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Montague, MI · On-site
$80K - $100K/yr
POSITION SUMMARY Manage and oversee the day-to-day functioning of customer service unit(s) within ... Plan, prioritize, and direct the work of Customer Service staff to ensure appropriate coverage ...
$18 - $19/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
$18 - $19/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Customer Service Manager . Reports to: Store Manager Summary: The Customer Service Manager is responsible for leading and overseeing the day-to-day operations of the retail sales floor, ensuring an ...
Customer Service Manager . Reports to: Store Manager Summary: The Customer Service Manager is responsible for leading and overseeing the day-to-day operations of the retail sales floor, ensuring an ...
Minneapolis, MN · On-site
$70K/yr
Location: Minneapolis, MN 55413 Job Overview The Customer Service Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for ...
Minneapolis, MN · On-site
$70K/yr
Location: Minneapolis, MN 55413 Job Overview The Customer Service Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for ...
Greenwood Village, CO · On-site
$88K - $115K/yr
Customer Service Manager About ACE Scholarships ACE is a 501(c)(3) non-profit, founded in 2000 in ... This is a highly operational leadership role with direct accountability for team execution ...
Greenwood Village, CO · On-site
$88K - $115K/yr
Customer Service Manager About ACE Scholarships ACE is a 501(c)(3) non-profit, founded in 2000 in ... This is a highly operational leadership role with direct accountability for team execution ...
Thomasville, NC · On-site
Opportunity The Customer Service Manager is responsible for providing and maintaining high ... This position is responsible for supervising and directing all front-end activities and operations.
Thomasville, NC · On-site
Opportunity The Customer Service Manager is responsible for providing and maintaining high ... This position is responsible for supervising and directing all front-end activities and operations.
Miami, FL · On-site
$37K - $45K/yr
Paid time off * Vision insurance Customer Service Manager Company: Lawn Doctor Location ... If you enjoy working outdoors, being largely self-directed with little supervision, and would like ...
Miami, FL · On-site
$37K - $45K/yr
Paid time off * Vision insurance Customer Service Manager Company: Lawn Doctor Location ... If you enjoy working outdoors, being largely self-directed with little supervision, and would like ...
Olympia, WA · On-site
$25/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service ... Supervise and provide guidance to the Caregivers who provide direct care to the clients served
Olympia, WA · On-site
$25/hr
The Customer Service Manager (CSM) is responsible for managing quality care, customer service ... Supervise and provide guidance to the Caregivers who provide direct care to the clients served
Manchester, CT · On-site
The Customer Service Manager ensures customer satisfaction by serving as the primary liaison ... directed, or as the situation dictates, and shall exercise any additional powers that are or may be ...
Manchester, CT · On-site
The Customer Service Manager ensures customer satisfaction by serving as the primary liaison ... directed, or as the situation dictates, and shall exercise any additional powers that are or may be ...
Horsham, PA · On-site
$15.75 - $16.75/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Horsham, PA · On-site
$15.75 - $16.75/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Phoenix, AZ · On-site
$25/hr
Planning, assigning, coordinating and overseeing daily work of direct reports in alignment with ... Excellent customers services acumen and skills * Excellent interpersonal skills and demeanor
Phoenix, AZ · On-site
$25/hr
Planning, assigning, coordinating and overseeing daily work of direct reports in alignment with ... Excellent customers services acumen and skills * Excellent interpersonal skills and demeanor
Develop and revise Customer Service policies and procedures * * General staff management/coaching ... Direct / Indirect feedback - including follow-ups with customers; * * Ensure the billing of deicing ...
Develop and revise Customer Service policies and procedures * * General staff management/coaching ... Direct / Indirect feedback - including follow-ups with customers; * * Ensure the billing of deicing ...
Murfreesboro, TN · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Murfreesboro, TN · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
$24.5K - $31.5K
5% of jobs
$31.5K - $38.4K
14% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$38.4K - $45.4K
16% of jobs
The median wage is $51.7K / yr.
$45.4K - $52.3K
17% of jobs
$52.3K - $59.3K
12% of jobs
$59.3K - $66.2K
9% of jobs
$67.8K is the 75th percentile. Wages above this are outliers.
$66.2K - $73.2K
11% of jobs
$73.2K - $80.1K
6% of jobs
$80.1K - $87.1K
5% of jobs
$87.1K - $94K
2% of jobs
$94K - $101K
3% of jobs
$24.5K
$58K
$101K
| Aspect | Customer Service Manager Director | Customer Service Supervisor |
|---|---|---|
| Credentials | Bachelor's degree, leadership experience | High school diploma or equivalent, supervisory experience |
| Work Environment | Strategic planning, department oversight | Team management, daily customer interactions |
| Employer & Industry Usage | Large organizations, corporate settings | Retail, call centers, small to medium businesses |
| Search & Comparison Intent | High-level management roles, strategic responsibilities | Operational roles, team leadership |
The Customer Service Manager Director focuses on strategic leadership, overseeing multiple teams and setting long-term goals. In contrast, the Customer Service Supervisor handles daily team operations and direct customer interactions. Both roles require customer service experience, but the Director position involves higher-level planning and decision-making.
Full-time
Medical, Dental, Vision, Retirement
Posted 9 days ago
SERVICE MANAGER / DIRECTOR
Premier Top-Tier High Volume Automotive Dealership in NE Atlanta
Metro Atlanta Area
About the Opportunity
We are a leading, high-volume automotive dealership in the Metro Atlanta area seeking an experienced and dynamic Service Manager / Director to lead our service department. This is a search for a top performer who can drive operational excellence, customer satisfaction, and profitability in a premium environment.
Requirements:Key Responsibilities
- Oversee daily operations of the service department, ensuring efficient workflow and high productivity.
- Hire, train, motivate, and manage service advisors, technicians, and support staff.
- Develop and manage the department budget, controlling costs while maximizing profitability.
- Maintain exceptional customer satisfaction scores through proactive issue resolution and relationship building.
- Ensure compliance with manufacturer warranty standards, safety protocols, and dealership policies.
- Monitor key performance indicators (KPIs) including sales, retention, and efficiency metrics.
- Collaborate with sales and parts departments to optimize overall dealership performance.
Qualifications
- Minimum 5+ years of progressive experience in automotive service management, preferably in a high-volume luxury or premium brand dealership.
- Proven track record of achieving service department sales and profitability goals.
- Strong leadership and team-building skills with the ability to mentor and develop staff.
- Excellent customer service orientation and interpersonal communication skills.
- Proficiency with dealership management systems (DMS) and Microsoft Office Suite.
- ASE certifications or manufacturer-specific training preferred.
- Bachelor’s degree in business, automotive technology, or a related field preferred but not required.
What We Offer
- Competitive base salary plus substantial performance-based incentives.
- Comprehensive benefits package including health, dental, vision, and 401(k).
- Opportunities for career advancement in a growing, top-tier organization.
- State-of-the-art facilities and tools.
- Supportive leadership and collaborative team environment.
Sourced by ZipRecruiter
Motor vehicle manufacturing
51 - 200 Employees
Macon, GA, US
1955
