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Customer Service Manager Director Jobs in Georgia

Metabo

Customer Service Manager

Braselton, GA · On-site

Direct and monitor Customer Service and Service department operations to ensure they are in ... Manage EDI order for all applicable accounts and clients. Assist in resolving tough or complex ...

KOKI Group

Customer Service Manager

Braselton, GA · On-site

Direct and monitor Customer Service and Service department operations to ensure they are in ... Manage EDI order for all applicable accounts and clients. Assist in resolving tough or complex ...

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Customer Service Manager Director information

What is the difference between Customer Service Manager Director vs Customer Service Supervisor?

AspectCustomer Service Manager DirectorCustomer Service Supervisor
CredentialsBachelor's degree, leadership experienceHigh school diploma or equivalent, supervisory experience
Work EnvironmentStrategic planning, department oversightTeam management, daily customer interactions
Employer & Industry UsageLarge organizations, corporate settingsRetail, call centers, small to medium businesses
Search & Comparison IntentHigh-level management roles, strategic responsibilitiesOperational roles, team leadership

The Customer Service Manager Director focuses on strategic leadership, overseeing multiple teams and setting long-term goals. In contrast, the Customer Service Supervisor handles daily team operations and direct customer interactions. Both roles require customer service experience, but the Director position involves higher-level planning and decision-making.

What cities in Georgia are hiring for Customer Service Manager Director jobs?

Cities in Georgia with the most Customer Service Manager Director job openings:

Customer Service Manager Director jobs near you
Infographic showing various Customer Service Manager Director job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Manager

BrightSpring Health Services

Atlanta, GA • On-site

$21/hr

Full-time

Retirement

Re-posted 9 days ago

BrightSpring Health Services rating

4.9

Company rating: 4.9 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

222nd of 244 rated social care providers

Job description

All Ways Caring HomeCare


Who we are looking for:

The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.

  • Seeking a self-motivated professional with prior scheduling and management or supervisory experience
  • An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency
  • A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships
  • An experienced communicator and problem solver who is well-organized

What you will receive:

  • Great company culture
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • Flexible work schedules close to home
  • referral bonuses
  • Benefits, Supplemental Plans, EAP, and 401K participation
  • Career growth and development opportunities 

What you will do:

Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.

Responsibilities include, but not limited to:

  • Oversee quality care and overall client satisfaction
  • Supervise and provide guidance to the Caregivers who provide direct care to the clients served
  • Manage employee scheduling, identify problem situations, and implement proactive solutions
  • Maintain strong and positive relationships with referral partners, payor sources, and clients
  • Ensure proper documentation and record-keeping
  • Conduct periodic home visits and safety checks

What you will need:

  • Associate or bachelor’s degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
  • Accountable, reliable, and ability to work independently with good judgement
  • Valid driver’s license and auto insurance
  • Effective verbal and written communication
  • Excellent customer service skills

All Ways Caring HomeCaredelivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com. Follow us on Facebook and LinkedIn.


At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits:

  • Great company culture
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • referral bonuses. Work with your friends
  • Benefits, Supplemental Plans, EAP, and 401K participation
  • Career growth and development opportunities 

USD $21.00 / Hour

What BrightSpring Health Services employees say

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